696 2013 696 CHCO Post-Completers v3

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Overview

Current Model Qsts
Custom Qsts v4

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Sheet 1: Current Model Qsts

Measure Name	MOCK Post-Completer Survey V4
MID:	VVMxVkYI5htZdZBw885dNw==
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Hiring Process (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Apply Next Time (1=Not Very Likely, 10=Very Likely)
1	Please rate the speed of the Federal hiring process.	10	What is your overall satisfaction with the Federal hiring process experience?	13	How likely are you to apply for a position at this agency next time you look for a job?
2	Please rate your opportunity to present a good representation of your qualifications for this position.	11	How well does this Federal hiring process experience meet your expectations?		Likelihood to Recommend (1=Not Very Likely, 10=Very Likely)
	Application Status Notifications (1=Poor, 10=Excellent, Don't Know)	12	How does this experience compare to your idea of an ideal Federal hiring process?		How likely are you to recommend applying to this agency to someone else?
7	Please rate the simplicity of tracking your job application online.				Likelihood to Consider Employment with the Federal government (1=Not Very Likely, 10=Very Likely)
8	Please rate the timeliness of the application status notifications you may have received during the Federal hiring process.				How likely are you to consider employment with the Federal government in the future?
9	Please rate how well the application status notifications answered your questions.

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Sheet 2: Custom Qsts v4

Measure Name	MOCK Post-Completer Survey V4
MID:	VVMxVkYI5htZdZBw885dNw==
CQ ID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N
AED11952		Do you know how to check the current status of your application?	Yes		Drop down, select one	Single	Y
			No
AED11953		What notification did you receive regarding the status of your application?	I was notified that my application was received		Checkbox, one-up vertical	Multi	Y
			I was notified my application was being assessed for qualifications
			I was notified that I was not being considered for the position
			I was eligible for the position but was not selected
			I was contacted for a job interview for that position
			I was never notified regarding my status as an applicant
			Other, please specify	A
AED11954	A	Other_notification on final application status			Text area, no char limit		N
AED11955		How does this job application notification compare with the communication/notification you have received when applying for private sector jobs?	Better--I was notified of my status more consistently than when applying for jobs with private companies		Radio button, one-up vertical	Single	Y
			Comparable--My experience was similar to applying with private companies
			Worse--I was notified of my status more consistently when applying for jobs with private companies
			Not applicable--I have not applied for positions with private companies
AED11956		How does this job application notification compare with communication/notification you have received when applying for previous Federal positions?	Better--I was notified sooner of my status this time		Radio button, one-up vertical	Single	Y
			Comparable--My experience was similar to the past
			Worse--I was notified of my status sooner in the past					NOTE wording change
			Other, please specify	A
AED11957	A	Other_communication Federal positions			Text area, no char limit		N
AED11974		Would you recommend others to apply for a Federal position?	Yes		Drop down, select one	Single	Y
			No	N
			Not sure	N
AED11975	N	If no or not sure, why not?			Text area, no char limit		N
AED11958		Were you contacted for an interview regarding this job application?	Yes	B	Drop down, select one	Single	Y
			No
AED11959	B	If yes, how long after you applied were you contacted?	Less than 30 days		Radio button, one-up vertical	Single	Y
			31-60 days
			61 to 90 days
			over 90 days
AED11960	B	Was the hiring manager involved in recruiting activities for this position (i.e. job fairs, etc.)	Yes	C	Radio button, one-up vertical	Single	Y
			No
			I don't know
AED11961	C	Did his/her involvement influence your decision to apply for the position?	Yes		Radio button, one-up vertical	Single	Y
			No
			Other, please specify	A
AED11962	A	Other_hiring manager involvement			Text area, no char limit		N
AED11963	B	Were you offered a position in the Federal government?	Yes	E, G	Drop down, select one	Single	Y
			No
AED11964	E	If yes, how long after you interviewed were you offered the position?	Less than 30 days		Radio button, one-up vertical	Single	Y
			31-60 days
			61 to 90 days
			Over 90 days
			Other, please specify	F
AED11965	F	Other_how long after applied were you interviewed			Text area, no char limit		N
AED11966	G	Did you accept or decline the position?	Accept	J, L	Drop down, select one	Single	Y
			Decline	H				NOTE: After answering H, should go to Z
AED11967	H	If you declined the position, please tell us why:	Compensation/Benefits		Checkbox, one-up vertical	Multi	Y
			Location
			Actual duties and/or conditions of employment did not match job announcement
			Poorly conducted interview
			Working conditions
			Actual duties did not interest me
			Accepted another position within the Federal government
			Accepted another position in the private sector
			Accepted another position with a non-profit
			Other, please specify	I
AED11968	I	Other_declined the position			Text area, no char limit		N
AED11969	J	If you accepted the position, how long have you worked at your new job?	Less than 30 days		Radio button, one-up vertical	Single	Y
			31-60 days
			61 to 90 days
			Over 90 days
			Other, please specify	K
AED11970	K	Other_accepted the position			Text area, no char limit		N
AED11971	L	If you accepted the position, how similar are the actual job duties of the position to those described in the job announcement and interview process?	Very similar		Radio button, one-up vertical	Single	Y
			Somewhat similar
			Not similar
			Other, please specify	M
AED11972	M	Other_how similar are job duties to announcement			Text area, no char limit		N
AED12740	Z	If you could make one improvement to the Federal Hiring Process, what would it be?	Better communication throughout the process		Radio button, one-up vertical	Single	Y
			More timely status notifications
			More frequent status notification updates
			Easier to understand job opportunity announcements
			Faster time to reach a hiring decision
			Integrate all hiring systems so applicants only have to input their resume/information one time
			No written essays
			Better information on how I will be evaluated
			Better explanation of why I did not qualify for the position
			Other, please specify	A
AED11976	A	Other_improvements to hiring process			Text area, no char limit		N