| Model Instance Name: |
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| NIDCR English 2011 | |||||||||||
| MID: | ZR0gEIlR8tRYV8UB5IJs1g== | ||||||||||
| Date: | 12/28/2010 | ||||||||||
| Welcome and Thank You Text | |||||||||||
| Directions: | |||||||||||
| This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome text shown in the box below. | |||||||||||
| Examples | |||||||||||
| Welcome Text Example | |||||||||||
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| Welcome Text | |||||||||||
| Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. |
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| Thank You Text Example | |||||||||||
| Thank You Text |
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| Thank you for taking our survey - and for helping us serve you better. |
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| Model Instance Name: |
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| NIDCR English 2011 | |||||
| MID: | ZR0gEIlR8tRYV8UB5IJs1g== | ||||
| Date: | 12/17/2010 | ||||
| ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
| Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Very Unlikely, 10=Very Likely) | |||
| 1 | Please rate the accuracy of information on this site. | 14 | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
17 | How likely are you to return to this site? |
| 2 | Please rate the quality of information on this site. | 15 | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |
| 3 | Please rate the freshness of content on this site. | 16 | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
18 | How likely are you to recommend this site to someone else? |
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1= Very Unlikely, 10=Very Likely) | ||||
| 4 | Please rate the visual appeal of this site. | 19 | How likely are you to use this site as your primary resource? | ||
| 5 | Please rate the balance of graphics and text on this site. | ||||
| 6 | Please rate the readability of the pages on this site. | ||||
| Navigation (1=Poor, 10=Excellent, Don't Know) | |||||
| 7 | Please rate how well the site is organized. | ||||
| 8 | Please rate the options available for navigating this site. | ||||
| 9 | Please rate how well the site layout helps you find what you are looking for. | ||||
| 10 | Please rate the number of clicks to get where you want on this site. | ||||
| Site Performance (1=Poor, 10=Excellent, Don't Know) | |||||
| 11 | Please rate how quickly pages load on this site. | ||||
| 12 | Please rate the consistency of speed from page to page on this site. | ||||
| 13 | Please rate the ability to load pages without getting error messages on this site. | ||||
| Model Instance Name: | |||||||||||
| NIDCR English 2011 | underlined & italicized: RE-ORDER | ||||||||||
| MID: ZR0gEIlR8tRYV8UB5IJs1g== | pink: ADDITION | ||||||||||
| Date: | 12/17/2010 | blue + -->: REWORDING | |||||||||
| NIDCR English 2011 CUSTOM QUESTION LIST | |||||||||||
| CQID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
| SAC0834 | How often do you visit the NIDCR website? | First time | Radio button, one-up vertical | Single | Yes | Visit Frequency | |||||
| Daily | |||||||||||
| About once a week | |||||||||||
| About once a month | |||||||||||
| Once or twice a year | |||||||||||
| SAC0835 | How did you find the NIDCR website today? | Search Engine (e.g. Google, Bing, Yahoo) | Radio button, one-up vertical | Single | Yes | Skip Logic Group | Visit Driver | ||||
| MedlinePlus | Randomize | ||||||||||
| National Institutes of Health (NIH) web page | |||||||||||
| Another site | |||||||||||
| NIDCR e-newsletter | |||||||||||
| NIDCR Twitter feed | |||||||||||
| NIDCR print publications/products | |||||||||||
| Bookmarked NIDCR website (favorite) | |||||||||||
| Word of mouth recommendation | |||||||||||
| Blog or discussion forum | |||||||||||
| Message from friend on social network (e.g. Facebook, MySpace, Twitter) | |||||||||||
| YouTube video | |||||||||||
| Text message or alert | |||||||||||
| Instant message | |||||||||||
| Don't know | Anchor Answer Choice | ||||||||||
| Other | A | Anchor Answer Choice | |||||||||
| SAC0836 | A | Please explain briefly how you found the NIDCR website today. | Text area, no char limit | No | Skip Logic Group | Other-Visit Driver | |||||
| SAC0838 | What information were you looking for today? | Health information (for self or friend/family member) | Radio button, one-up vertical | Single | Yes | Skip Logic Group | What Info | ||||
| Health information (for patients, clients) | Randomize | ||||||||||
| Clinical trials | |||||||||||
| Grants/funding information | |||||||||||
| Jobs, fellowships, internships | |||||||||||
| Science news | |||||||||||
| Dentist/dental care | |||||||||||
| Data and statistics | |||||||||||
| Research tools (e.g. animal models, tissue arrays) | |||||||||||
| Teaching tools (for K-12 instruction) | |||||||||||
| Teaching tools (for dental/medical professional or student instruction) | |||||||||||
| Continuing education (CDE) | |||||||||||
| NIDCR mission/plans | |||||||||||
| Staff directory | |||||||||||
| Spanish-language content | |||||||||||
| Other | B | Anchor Answer Choice | |||||||||
| SAC0839 | B | Please explain briefly what you were looking for today. | Text area, no char limit | No | Skip Logic Group | Other-What Info | |||||
| SAC0840 | Did you find what you were looking for on the NIDCR site? | Yes | Radio button, one-up vertical | Single | Yes | Skip Logic Group | Did You Find | ||||
| No | C | ||||||||||
| Still looking for information when survey popped | |||||||||||
| Not looking for anything in particular | |||||||||||
| SAC0841 | C | What specifically were you seeking? | Text area, no char limit | No | Skip Logic Group | What Seeking | |||||
| SAC0842 | How do you plan to use the information you find on this site today? | Text area, no char limit | No | Plan To Use | |||||||
| SAC0843 | What additional information or resources would you like to see included on our site? | Text area, no char limit | No | Add'l Info | |||||||
| SAC0844 | How would you best describe the information on this site? | Very easy to understand | Radio button, one-up vertical | Single | Yes | Level of Difficulty | |||||
| Somewhat easy to understand | |||||||||||
| Somewhat difficult to understand | |||||||||||
| Very difficult to understand | |||||||||||
| SAC0845 | If you could make one improvement to the NIDCR site, what would it be? | Text area, no char limit | No | improvement | |||||||
| SAC0846 | Which best describes you? | Person with a health concern | Radio button, one-up vertical | Single | Yes | Skip Logic Group | Role | ||||
| Family member/friend of a person with a health concern | Randomize | ||||||||||
| Patient advocate | |||||||||||
| Health educator | |||||||||||
| Health care provider | |||||||||||
| Scientist/Researcher | D | ||||||||||
| NIDCR Council or committee member | |||||||||||
| NIDCR staff | |||||||||||
| Other government staff | |||||||||||
| Media | |||||||||||
| Policy analyst | |||||||||||
| Student - K-12th grade | |||||||||||
| Student - undergraduate, professional, or graduate | |||||||||||
| Teacher - K-12th grade | |||||||||||
| University faculty member | |||||||||||
| Other | E | Anchor Answer Choice | |||||||||
| SAC0847 | E | Please specify your role in visiting the site today. | Text area, no char limit | No | Skip Logic Group | Other -Role | |||||
| SAC0848 | D | Have you ever...? | Applied for funding from NIDCR | Radio button, one-up vertical | Single | No | Skip Logic Group | Funding | |||
| Received funding from NIDCR | |||||||||||
| SAC0849 | Are you…? | Male | Radio button, one-up vertical | Single | No | Gender | |||||
| Female | |||||||||||
| SAC0850 | Which age category best describes you? | Under 18 | Radio button, one-up vertical | Single | No | Age | |||||
| 18-24 | |||||||||||
| 25-34 | |||||||||||
| 35-44 | |||||||||||
| 45-54 | |||||||||||
| 55-64 | |||||||||||
| 65-74 | |||||||||||
| 75+ | |||||||||||
| SAC0851 | What is your race or ethnicity? | American Indian/Alaska Native | Radio button, one-up vertical | Single | No | Race | |||||
| Asian | |||||||||||
| Black/African American | |||||||||||
| Hispanic/Latino | |||||||||||
| Native Hawaiian or Other Pacific Islander | |||||||||||
| White | |||||||||||
| Other | |||||||||||
| SAC0852 | From where are you accessing this site? | United States | Radio button, one-up vertical | Single | Yes | Skip Logic Group | Accessing From | ||||
| Europe | |||||||||||
| Canada | |||||||||||
| Mexico | |||||||||||
| South America | |||||||||||
| Central America | |||||||||||
| Australia | |||||||||||
| Asia | |||||||||||
| Africa | |||||||||||
| Other | F | ||||||||||
| SAC0853 | F | From what other part of the world are you accessing this site? | Text area, no char limit | No | Skip Logic Group | Other-Accessing From | |||||
| SAC0854 | In the last three months, have you done any of the following: | Browsed websites using mobile phone/device | Checkbox, one-up vertical | Multi | Yes | Activities | |||||
| (Please select all that apply) | Sent text messages using mobile phone/device | ||||||||||
| Received text messages using mobile phone/device | |||||||||||
| Used personalized web pages (such as My Yahoo!) | |||||||||||
| Added a widget or gadget to personalized web page | |||||||||||
| Participated in online social networks (such as MySpace, Facebook, etc.) | |||||||||||
| Participated in virtual worlds (such as Second Life, Whyville, etc.) | |||||||||||
| Bookmarked or tagged websites (using social bookmarking sites as Digg or Delicious) | |||||||||||
| Read blogs or Wikis | |||||||||||
| Written a blog or contributed to Wikis | |||||||||||
| Posted comments, ratings or reviews on a website | |||||||||||
| Listened to podcasts or audio on a website | |||||||||||
| Watched videos on a website | |||||||||||
| Uploaded videos to a website (such as YouTube) | |||||||||||
| Browsed through photo galleries | |||||||||||
| Subscribed to RSS feeds | |||||||||||
| Signed up to receive e-mail updates from a website | |||||||||||
| None of the above | |||||||||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |