Form 748 2014 748 DOC ITA Export gov

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 748 DOC ITA Export gov 12-9-13.xlsx

2014 748 DOC ITA Export gov - 2014 753 USPTO

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Foreign Language Translation
Welcome and Thank You Text
Current Model Qsts
Current CQs
Current CQs (4-24-13)
CQs (2-18-13)


Sheet 1: Foreign Language Translation

Client Name:




Measure Name: Export.gov









Version of Code: Please fill in



Custom Qualifier Page Please Select



Custom Invitation Text? Please Select



Custom Tracker Text? Please Select



Custom Welcome/
Thank You Text?
Please Select









Language(s) If other language not listed, please specify. Website URL MID(s)
(DOT FILL THIS IN)
Measure Name(s)
(DOT WIll FILL THIS IN)
Notes:
Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language




Please Select a Language





Sheet 2: Welcome and Thank You Text

Model Instance Name:








Export.gov







MID: dNZxFtMxtkxUBARRs5Al5g==






Date: Fill In Date








Welcome and Thank You Text













Directions:










This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.









Examples


Welcome Text Example































Welcome Text









bharati.hulbanni: if STORES MEASURE: do NOT use any welcome text. Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.



























































































Thank You Text Example


















DEFAULT Thank You Text












bharati.hulbanni: TY text can be used for all measure types (call center, web, stores, mobile etc.) “Thank you for taking our survey - and for helping us serve you better. We appreciate your input!”







































































ALTERNATE WEB Thank You Text











bharati.hulbanni: Use this TY text ONLY for WEB Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.




































































































































Sheet 3: Current Model Qsts

Model Instance Name:







Export.gov







MID:
dNZxFtMxtkxUBARRs5Al5g==




Partitioned (Y/N)?
Y




NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
10/2/2012



Export.gov
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Look and Feel (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return (1=Very Unlikely, 10=Very Likely)
1 Look and Feel - Appeal Please rate the visual appeal of this site. 17 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
20 Return How likely are you to return to this site in the next 30 days?
2 Look and Feel - Balance Please rate the balance of graphics and text on this site. 18 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)
3 Look and Feel - Readability Please rate the readability of the pages on this site. 19 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
21 Recommend How likely are you to recommend this site to someone else?


Content (1=Poor, 10=Excellent, Don't Know)


22
Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Content - Accuracy Please rate your perception of the accuracy of information on this site.



Primary Resource How likely are you to use this site as your primary resource for planning international sales strategies?
5 Content - Quality Please rate the quality of information on this site.





6 Content - Freshness Please rate the freshness of content on this site.




Request Information (1=Very Unlikely, 10=Very Likely)


Navigation (1=Poor, 10=Excellent, Don't Know)


23 Request Information How likely are you to utilize the services (i.e. market research, webinars, training, etc.) offered by Export.gov in the next 6 months?
7 Navigation - Organized Please rate how well the site is organized.





8 Navigation - Options Please rate the options available for navigating this site.





9 Navigation - Layout Please rate how well the site layout helps you find what you are looking for.





10 Navigation - Clicks Please rate the number of clicks to get where you want on this site.







Functionality (1=Poor, 10=Excellent, Don't Know)





11 Functionality - Usefulness Please rate the usefulness of the features provided on this site.





12 Functionality - Convenient Please rate the convenient placement of the features on this site.



13 Functionality - Variety Please rate the variety of features on this site.




Site Performance (1=Poor, 10=Excellent, Don't Know)


14 Site Performance - Loading Please rate how quickly pages load on this site.


15 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.


16 Site Performance - Errors Please rate the ability to load pages without getting error messages on this site.







Sheet 4: Current CQs

#REF!

red & strike-through: DELETE











Export.gov

underlined & italicized: RE-ORDER











MID: dNZxFtMxtkxUBARRs5Al5g==

pink: ADDITION











Date: 10/2/2012 blue + -->: REWORDING



























Export.gov CUSTOM QUESTION LIST





QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label





LNH0919
How frequently do you visit the Export.gov website? First time
Radio button, one-up vertical Single Y
Visit Frequency








Daily














Once a week














Once a month














Every 6 months or less











LNH0920
What is your role in visiting Export.gov today? Small Business Exporter
Radio button, one-up vertical Single Y Skip Logic Group* Role








Other Exporter (non-small business)














Contractor














Student / Educator














Government Official














News Media or Researcher














Other, please specify: A










LNH0921 A Please specify your other primary role in visiting Export.gov today:

Text area, no char limit
N Skip Logic Group* Other_Role





LNH0922
What is your primary reason for visiting the site today? Export Assistance (i.e market intelligence, trade counseling, business matchmaking, etc.)
Radio button, one-up vertical Single Y Skip Logic Group* Primary Reason








Trade Data & Analysis














Webinars














Industry Pages (i.e. market research, trade events, trade leads, etc.)














Manage your Account














General Information about Export.gov














Other, please specify: B










LNH0923 B Other primary reason for visiting Export.gov today:

Text area, no char limit
N Skip Logic Group* OE_Primary Reason





LNH0924
Did you find the information you were looking for? Yes
Radio button, one-up vertical Single Y Skip Logic Group* Find Info








Partially














No C













Not looking for anything specific / Just browsing











LNH0925 C Please specify why you were unable to find the information you were seeking on Export.gov:

Text area, no char limit
N Skip Logic Group* OE_Why Can't find





LNH0926
What type(s) of information were you looking for ? (Please select all that apply.) About Us and Our Services
Checkbox, one-up vertical Multi Y Skip Logic Group* Type of Info








Export basics














Safe Harbor














Free Trade Agreements














International Finance














International Logistics














Regulations and Licensing














Trade Problems and Foreign Trade Barriers














Other, please specify: D










LNH0927 D Please specify what other type(s) of information seeking:

Text area, no char limit
N Skip Logic Group* OE_Type of Info





LNH0928
What sections of the site did you visit today? (Please select all that apply.) Opportunities
Checkbox, one-up vertical Multi Y
Sections Visited








Solutions














Locations














FAQ














Blog














Contact














Begin Exporting














Expand Your Exports














National Export Initiative (NEI)














Don't know











LNH0929
How did you look for information on the site today? (Please select all that apply.) Search feature Z Checkbox, one-up vertical Multi Y Skip Logic Group* How look for information








Advanced search feature / tool Z













Tabs Y













Links in the center of the page Y













Site map Y













Other, please specify: E










LNH0930 E Please specify what other way you looked for information:

Text area, no char limit
N Skip Logic Group* OE_How look for





LNH0931 Z How can we make the search feature more useful to you?

Text Area – no character limit
N Skip Logic Group* OE_Search improve





LNH0932 Y What specific ways can we improve your experience navigating on this site?

Text Area – no character limit
N Skip Logic Group* OE_Navigation improve





LNH0933
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1








Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, Twitter)



Randomize



Message directly from Export.gov on a social network








Online Pinboard (Pinterest)








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site/company/brand








Promotional email(s) from Export.gov








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
LNH0934
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, Twitter)



Randomize



Message directly from Export.gov on a social network








Online Pinboard (Pinterest)








Mobile phone text messages or alerts








Instant Message from a friend or colleague














Familiarity with site/company/brand














Promotional email(s) from Export.gov














Search engine results














Word of mouth recommendation from someone I know














TV, radio, newspaper, or magazine advertising














Internet advertising














Don't know



Anchor Answer Choice









Other



Anchor Answer Choice






LNH0935
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3








Video I saw on YouTube














Internet blogs or discussion forums



Adjust Template/Style Sheet









Advertising on social networks (Facebook, Twitter)



Randomize









Message directly from Export.gov on a social network














Online Pinboard (Pinterest)














Mobile phone text messages or alerts














Instant Message from a friend or colleague














Familiarity with site/company/brand














Promotional email(s) from Export.gov














Search engine results














Word of mouth recommendation from someone I know














TV, radio, newspaper, or magazine advertising














Internet advertising














Don't know



Anchor Answer Choice









Other



Anchor Answer Choice






LNH0936
Which, if any of these Export.gov social media outlets have you visited? (Please select all that apply.) YouTube
Checkbox, one-up vertical Multiple N
Social Media ExportGov








Twitter (@ExportGov)














LinkedIn (ExportGov)














None











LNH0937
Are you registered on Export.gov? Yes
Radio button, one-up vertical Single N
Registered








No











LNH0938
Have you signed up for any of Export.gov's e-mail updates? Yes W Radio button, one-up vertical Single N Skip Logic Group* Email Updates








No











LNH0939 W How could Export.gov make the email updates more useful to you?

Text area, no char limit
N Skip Logic Group* Email Improvement





LNH0940
How likely are you to discourage others from interacting with Export.gov? 1 = Very Unlikely
Radio button, scale, no don't know Single N
WordofMouthIndex








2














3














4














5














6














7














8














9














10 = Very Likely











LNH0941
If you could make one improvement to Export.gov, what would it be?

Text area, no char limit
N
OE_Improvement






Sheet 5: Current CQs (4-24-13)

#REF!

red & strike-through: DELETE











Export.gov

underlined & italicized: RE-ORDER











MID: dNZxFtMxtkxUBARRs5Al5g==

pink: ADDITION











Date: 10/2/2012 blue + -->: REWORDING



























Export.gov CUSTOM QUESTION LIST





QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label





LNH0919
How frequently do you visit the Export.gov website? First time
Radio button, one-up vertical Single Y
Visit Frequency








Daily














Once a week














Once a month














Every 6 months or less











LNH0920
What is your role in visiting Export.gov today? Small Business Exporter
Radio button, one-up vertical Single Y Skip Logic Group* Role








Other Exporter (non-small business)














Contractor














Student / Educator














Government Official














News Media or Researcher














Other, please specify: A










LNH0921 A Please specify your other primary role in visiting Export.gov today:

Text area, no char limit
N Skip Logic Group* Other_Role





LNH0922
What is your primary reason for visiting the site today? Export Assistance (i.e market intelligence, trade counseling, buisness business matchmaking, etc.)
Radio button, one-up vertical Single Y Skip Logic Group* Primary Reason








Trade Data & Analysis














Webinars














Industry Pages (i.e. market research, trade events, trade leads, etc.)














Manange Manage your Account














General Information about Export.gov














Other, please specify: B










LNH0923 B Other primary reason for visiting Export.gov today:

Text area, no char limit
N Skip Logic Group* OE_Primary Reason





LNH0924
Did you find the information you were looking for? Yes
Radio button, one-up vertical Single Y Skip Logic Group* Find Info








Partially














No C













Not looking for anything specific / Just browsing











LNH0925 C Please specify why you were unable to find the information you were seeking on Export.gov:

Text area, no char limit
N Skip Logic Group* OE_Why Can't find





LNH0926
What type(s) of information were you looking for ? (Please select all that apply.) About Us and Our Services
Checkbox, one-up vertical Multi Y Skip Logic Group* Type of Info








Export basics














Safe Harbor














Free Trade Agreements














International Finance














International Logistics














Regulations and Licensing














Trade Problems and Foreign Trade Barriers














Other, please specify: D










LNH0927 D Please specify what other type(s) of information seeking:

Text area, no char limit
N Skip Logic Group* OE_Type of Info





LNH0928
What sections of the site did you visit today? (Please select all that apply.) Opportunities
Checkbox, one-up vertical Multi Y
Sections Visited








Solutions














Locations














FAQ














Blog














Contact














Begin Exporting














Expand Your Exports














National Export Initiative (NEI)














Don't know











LNH0929
How did you look for information on the site today? (Please select all that apply.) Search feature Z Checkbox, one-up vertical Multi Y Skip Logic Group* How look for information








Advanced search feature / tool Z













Tabs Y













Links in the center of the page Y













Site map Y













Other, please specify: E










LNH0930 E Please specify what other way you looked for information:

Text area, no char limit
N Skip Logic Group* OE_How look for





LNH0931 Z How can we make the search feature more useful to you?

Text Area – no character limit
N Skip Logic Group* OE_Search improve





LNH0932 Y What specific ways can we improve your experience navigating on this site?

Text Area – no character limit
N Skip Logic Group* OE_Navigation improve





LNH0933
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1








Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, Twitter)



Randomize



Message directly from Export.gov on a social network








Online Pinboard (Pinterest)








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site/company/brand








Promotional email(s) from Export.gov








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
LNH0934
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, Twitter)



Randomize



Message directly from Export.gov on a social network








Online Pinboard (Pinterest)








Mobile phone text messages or alerts








Instant Message from a friend or colleague














Familiarity with site/company/brand














Promotional email(s) from Export.gov














Search engine results














Word of mouth recommendation from someone I know














TV, radio, newspaper, or magazine advertising














Internet advertising














Don't know



Anchor Answer Choice









Other



Anchor Answer Choice






LNH0935
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3








Video I saw on YouTube














Internet blogs or discussion forums



Adjust Template/Style Sheet









Advertising on social networks (Facebook, Twitter)



Randomize









Message directly from Export.gov on a social network














Online Pinboard (Pinterest)














Mobile phone text messages or alerts














Instant Message from a friend or colleague














Familiarity with site/company/brand














Promotional email(s) from Export.gov














Search engine results














Word of mouth recommendation from someone I know














TV, radio, newspaper, or magazine advertising














Internet advertising














Don't know



Anchor Answer Choice









Other



Anchor Answer Choice






LNH0936
Which, if any of these Export.gov social media outlets have you visited? (Please select all that apply.) YouTube
Checkbox, one-up vertical Multiple N
Social Media ExportGov








Twitter (@ExportGov)














LinkedIn (ExportGov)














None











LNH0937
Are you registered on Export.gov? Yes
Radio button, one-up vertical Single N
Registered








No











LNH0938
Have you signed up for any of Export.gov's e-mail updates? Yes W Radio button, one-up vertical Single N Skip Logic Group* Email Updates








No











LNH0939 W How could Export.gov make the email updates more useful to you?

Text area, no char limit
N Skip Logic Group* Email Improvement





LNH0940
How likely are you to discourage others from interacting with Export.gov? 1 = Very Unlikely
Radio button, scale, no don't know Single N
WordofMouthIndex








2














3














4














5














6














7














8














9














10 = Very Likely











LNH0941
If you could make one improvement to Export.gov, what would it be?

Text area, no char limit
N
OE_Improvement






Sheet 6: CQs (2-18-13)

#REF!

red & strike-through: DELETE











Export.gov

underlined & italicized: RE-ORDER











MID: dNZxFtMxtkxUBARRs5Al5g==

pink: ADDITION











Date: 10/2/2012 blue + -->: REWORDING



























Export.gov CUSTOM QUESTION LIST





QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label





LNH0919
How frequently do you visit the Export.gov website? First time
Radio button, one-up vertical Single Y
Visit Frequency








Daily














Once a week














Once a month














Every 6 months or less











LNH0920
What is your role in visiting Export.gov today? Small Business Exporter
Radio button, one-up vertical Single Y Skip Logic Group* Role








Other Exporter (non-small business)














Contractor














Student / Educator














Government Official














News Media or Researcher














Other, please specify: A










LNH0921 A Please specify your other primary role in visiting Export.gov today:

Text area, no char limit
N Skip Logic Group* Other_Role





LNH0922
What is your primary reason for visiting the site today? Export Assistance (i.e market intelligence, trade counseling, buisness matchmaking, etc.)
Radio button, one-up vertical Single Y Skip Logic Group* Primary Reason








Trade Data & Analysis














Webinars














Industry Pages (i.e. market research, trade events, trade leads, etc.)














Manange your Account














General Information about Export.gov














Other, please specify: B










LNH0923 B Other primary reason for visiting Export.gov today:

Text area, no char limit
N Skip Logic Group* OE_Primary Reason





LNH0924
Did you find the information you were looking for? Yes
Radio button, one-up vertical Single Y Skip Logic Group* Find Info








Partially














No C













Not looking for anything specific / Just browsing











LNH0925 C Please specify why you were unable to find the information you were seeking on Export.gov:

Text area, no char limit
N Skip Logic Group* OE_Why Can't find





LNH0926
What type(s) of information were you looking for ? (Please select all that apply.) About Us and Our Services
Checkbox, one-up vertical Multi Y Skip Logic Group* Type of Info








Export basics














Safe Harbor














Free Trade Agreements














International Finance














International Logistics














Regulations and Licensing














Trade Problems and Foreign Trade Barriers














Other, please specify: D










LNH0927 D Please specify what other type(s) of information seeking:

Text area, no char limit
N Skip Logic Group* OE_Type of Info





LNH0928
What sections of the site did you visit today? (Please select all that apply.) Opportunities
Checkbox, one-up vertical Multi Y
Sections Visited








Solutions














Locations














FAQ














Blog














Contact














Begin Exporting














Expand Your Exports














National Export Initiative (NEI)














Don't know











LNH0929
How did you look for information on the site today? (Please select all that apply.) Search feature Z Checkbox, one-up vertical Multi Y Skip Logic Group* How look for information








Advanced search feature / tool Z













Tabs Y













Links in the center of the page Y













Site map Y













Other, please specify: E










LNH0930 E Please specify what other way you looked for information:

Text area, no char limit
N Skip Logic Group* OE_How look for





LNH0931 Z How can we make the search feature more useful to you?

Text Area – no character limit
N Skip Logic Group* OE_Search improve





LNH0932 Y What specific ways can we improve your experience navigating on this site?

Text Area – no character limit
N Skip Logic Group* OE_Navigation improve





LNH0933
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1








Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, Twitter)



Randomize



Message directly from Export.gov on a social network








Online Pinboard (Pinterest)








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with site/company/brand








Promotional email(s) from Export.gov








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor Answer Choice



Other



Anchor Answer Choice
LNH0934
Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube








Internet blogs or discussion forums



Adjust Template/Style Sheet



Advertising on social networks (Facebook, Twitter)



Randomize



Message directly from Export.gov on a social network








Online Pinboard (Pinterest)








Mobile phone text messages or alerts








Instant Message from a friend or colleague














Familiarity with site/company/brand














Promotional email(s) from Export.gov














Search engine results














Word of mouth recommendation from someone I know














TV, radio, newspaper, or magazine advertising














Internet advertising














Don't know



Anchor Answer Choice









Other



Anchor Answer Choice






LNH0935
Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3








Video I saw on YouTube














Internet blogs or discussion forums



Adjust Template/Style Sheet









Advertising on social networks (Facebook, Twitter)



Randomize









Message directly from Export.gov on a social network














Online Pinboard (Pinterest)














Mobile phone text messages or alerts














Instant Message from a friend or colleague














Familiarity with site/company/brand














Promotional email(s) from Export.gov














Search engine results














Word of mouth recommendation from someone I know














TV, radio, newspaper, or magazine advertising














Internet advertising














Don't know



Anchor Answer Choice









Other



Anchor Answer Choice






LNH0936
Which, if any of these Export.gov social media outlets have you visited? (Please select all that apply.) YouTube
Checkbox, one-up vertical Multiple N
Social Media ExportGov








Twitter (@ExportGov)














LinkedIn (ExportGov)














None











LNH0937
Are you registered on Export.gov? Yes
Radio button, one-up vertical Single N
Registered








No











LNH0938
Have you signed up for any of Export.gov's e-mail updates? Yes W Radio button, one-up vertical Single N Skip Logic Group* Email Updates








No











LNH0939 W How could Export.gov make the email updates more useful to you?

Text area, no char limit
N Skip Logic Group* Email Improvement





LNH0940
How likely are you to discourage others from interacting with Export.gov? 1 = Very Unlikely
Radio button, scale, no don't know Single N
WordofMouthIndex








2














3














4














5














6














7














8














9














10 = Very Likely











LNH0941
If you could make one improvement to Export.gov, what would it be?

Text area, no char limit
N
OE_Improvement





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