760 2014 760 DOJ OJJDP (OJP Program)

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 760 DOJ OJJDP (OJP Program) 2012_1-18-14.xlsx

2014 755 SSA Diagnostic Survey - 775 USPTO Mobile 2013

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Model Questions
Custom Questions
CQs (1-9-13)


Sheet 1: Welcome and Thank You Text

Model Instance Name:








OJJDP (OJP Program)







MID: p0Q8dlloYEtc9QZUVItY8g==






Date: 11/6/2012








Welcome and Thank You Text













Directions:










This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome and Thank you text shown in the boxes below. Please read comments before using any of the text.









Examples


Welcome Text Example































Welcome Text









bharati.hulbanni: if STORES MEASURE: do NOT use any welcome text. Thank you for visiting the Office of Juvenile Justice and Delinquency Prevention (OJJDP) site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.



























































































Thank You Text Example


















DEFAULT Thank You Text












bharati.hulbanni: TY text can be used for all measure types (call center, web, stores, mobile etc.) “Thank you for taking our survey - and for helping us serve you better. We appreciate your input!”







































































ALTERNATE WEB Thank You Text











bharati.hulbanni: Use this TY text ONLY for WEB Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.




































































































































Sheet 2: Model Questions

Model Instance Name:







OJJDP (OJP Program)







MID:
p0Q8dlloYEtc9QZUVItY8g==




Partitioned = Y






NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.



Date:
11/6/2012



OJJDP (OJP Program)
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)

CUSTOMER SATISFACTION

FUTURE BEHAVIORS

MQ Label

MQ Label

MQ Label


Content (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Primary Resource (1=Very Unlikely, 10=Very Likely)
1 Content - Accuracy Please rate your perception of the accuracy of information on this site. 17 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
20 Primary Resource How likely are you to use this site as your primary resource for obtaining information about juvenile justice?
2 Content - Quality Please rate the quality of information on this site. 18 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)
3 Content - Freshness Please rate the freshness of content on this site. 19 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
21 Recommend How likely are you to recommend this site to someone else?


Functionality (1=Poor, 10=Excellent, Don't Know)




Return (1=Very Unlikely, 10=Very Likely)
4 Functionality - Usefulness Please rate the usefulness of the website tools provided on this site.


22 Return How likely are you to return to this site?
5 Functionality - Convenient Please rate the convenient placement of the website tools on this site.





6 Functionality - Variety Please rate the variety of website tools on this site.







Look and Feel (1=Poor, 10=Excellent, Don't Know)





7 Look and Feel - Appeal Please rate the visual appeal of this site.





8 Look and Feel - Balance Please rate the balance of graphics and text on this site.




9 Look and Feel - Readability Please rate the readability of the pages on this site.







Navigation (1=Poor, 10=Excellent, Don't Know)





10 Navigation - Organized Please rate how well the site is organized.





11 Navigation - Options Please rate the options available for navigating this site.





12 Navigation - Layout Please rate how well the site layout helps you find what you are looking for.





13 Navigation - Clicks Please rate the number of clicks to get where you want on this site.







Site Performance (1=Poor, 10=Excellent, Don't Know)





14 Site Performance - Loading Please rate how quickly pages load on this site.





15 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.





16 Site Performance - Errors Please rate the ability to load pages without getting error messages on this site.
















Sheet 3: Custom Questions

Model Instance Name:


red & strike-through: DELETE






OJJDP (OJP Program)


underlined & italicized: RE-ORDER






MID: p0Q8dlloYEtc9QZUVItY8g==


pink: ADDITION






Date: 11/6/2012
blue + -->: REWORDING


















OJJDP (OJP Program) CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID bharati.hulbanni: there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label) Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
bharati.hulbanni: Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' . Special Instructions CQ Label
CJI5347
How frequently do you visit this site? CJI5347A01 This is my first visit
Radio button, one-up vertical Single Y
Visit Frequency



CJI5347A02 Daily/more than once a day









CJI5347A03 At least once a week









CJI5347A04 At least once a month









CJI5347A05 Every few months









CJI5347A06 Once every six months or less often






CJI5348
What best describes your organizational affiliation? CJI5348A01 State government
Radio button, one-up vertical Single Y Skip Logic Group* Org.Affiliation



CJI5348A02 County government









CJI5348A03 Municipal government









CJI5348A04 Indian Tribal government









CJI5348A05 Federal government or agency









CJI5348A06 University/college/school faculty or staff









CJI5348A07 Private sector









CJI5348A08 Non-profit









CJI5348A09 Student









CJI5348A10 Media









CJI5348A11 Other A





CJI5349 A Please briefly describe your other affiliation:


Text field, <100 char
N Skip Logic Group* OE_Affiliation
CJI5350
Which category best describes your professional field? CJI5350A01 Law Enforcement
Radio button, one-up vertical Single Y Skip Logic Group* Role



CJI5350A02 Corrections or Detention









CJI5350A03 Courts/judicial system









CJI5350A04 Child Protection









CJI5350A05 Delinquency Prevention









CJI5350A06 Trainer









CJI5350A07 Academic Researcher









CJI5350A08 Education









CJI5350A09 Student









CJI5350A10 Elected Official









CJI5350A11 Federal Government or Agency









CJI5350A12 Community or faith-based organization associate









CJI5350A13 Media









CJI5350A14 General public/non-professional









CJI5350A15 Other R





CJI5351 R Please briefly describe your other professional category:


Text field, <100 char
N Skip Logic Group* Other role
CJI5352
What is your primary reason for visiting this site today? CJI5352A01 Apply for or find information about grants or funding Radio button, one-up vertical Single Y Skip Logic Group* Primary Reason



CJI5352A02 Find training or technical assistance T








CJI5352A03 Learn about program information T








CJI5352A04 Find conferences or other events








CJI5352A05 Research a topic T








CJI5352A06 Obtain specific facts or statistics S








CJI5352A07 Access or order publications








CJI5352A08 Access JUVJUST, OJJDP News @ a Glance, or other recent press releases









CJI5352A09 Get the latest information on juvenile justice T








CJI5352A10 Obtain contact information









CJI5352A11 I was just browsing, not looking for anything in particular









CJI5352A12 Other C





CJI5353 C Please briefly describe your primary reason for today's site visit:


Text field, <100 char
N Skip Logic Group* Other reason
CJI5354 S In general, which of these categories best matches your primary statistical area of interest? CJI5354A01 Juvenile population characteristics
Radio button, one-up vertical Single Y Skip Logic Group* Statistics



CJI5354A02 Juveniles as victims









CJI5354A03 Juveniles as offenders









CJI5354A04 Law enforcement and juvenile crime









CJI5354A05 Juveniles in court









CJI5354A06 Juveniles in corrections









CJI5354A07 Juveniles on probation









CJI5354A08 Juvenile reentry and aftercare









CJI5354A09 Other U





CJI5355 U Please briefly describe your other statistical area of interest:


Text field, <100 char
N Skip Logic Group* OE_Statistics
CJI5356 T In general, which of these topics best match your main topic(s) of interest? (Please select all that apply) CJI5356A01 Child Protection
Checkbox, one-up vertical Multi Y Skip Logic Group* Topic of Interest



CJI5356A02 Juvenile Corrections and Detention









CJI5356A03 Courts









CJI5356A04 Delinquency Prevention









CJI5356A05 Risk and Protective Factors









CJI5356A06 Gender/gender specific programs









CJI5356A07 Health and Underage Drinking









CJI5356A08 Law Enforcement









CJI5356A09 Offenses/Offenders









CJI5356A10 School Safety









CJI5356A11 Statistics









CJI5356A12 Victims









CJI5356A13 Internet Safety









CJI5356A14 Gangs









CJI5356A15 Ethnic or race-specific programs and information









CJI5356A16 Bullying









CJI5356A17 Mentoring









CJI5356A18 Tribal Youth









CJI5356A19 I was just browsing or was interested in very general information









CJI5356A20 Other V





CJI5357 V Please briefly describe your other area of interest:


Text field, <100 char
N Skip Logic Group* OE_Topic
CJI5358
What is the primary method you first used to locate information on this site? CJI5358A01 I clicked on Search at the top of the home page
Radio button, one-up vertical Single Y Skip Logic Group* Method of Looking



CJI5358A02 I accessed links in the center of the home page (Spotlight, In Focus, JUVJUST, etc.)









CJI5358A03 I used the left side Topics link to drill down to my area of interest









CJI5358A04 I used one of the other left side links (Funding, Programs, Statistics, etc.)









CJI5358A05 I used the FAQs or Contact Us links at the top of the home page









CJI5358A06 Already knew area to land on or had specific page bookmarked









CJI5358A07 Not sure









CJI5358A08 Other C





CJI5359 C What other method did you use to look for the information you wanted / needed?


Text area, no char limit
N Skip Logic Group* Other Method
CJI5360 Were you able to find what you were looking for on this site today? CJI5360A01 Yes Radio button, one-up vertical Single Y Skip Logic Group* Able to Accomplish



CJI5360A02 No X, Y








CJI5360A03 Partially X, Y








CJI5360A04 I wasn't looking for anything in particular






CJI5361 X Please tell us specifically what were you unable to find or accomplish?


Text area, no char limit
N Skip Logic Group* Unable to Accomplish
CJI5362 Y What will you do next? CJI5362A01 Continue looking on this site or try again later Radio button, one-up vertical Single Y Skip Logic Group* Do Next



CJI5362A02 Contact OJJDP by telephone









CJI5362A03 Use the Contact OJJDP online request tool









CJI5362A04 Use the OJJDP staff directory contact list









CJI5362A05 Contact OJJDP through regular mail









CJI5362A06 Try another website or other resource









CJI5362A07 Nothing, although I did not find what I was looking for









CJI5362A08 Other Z





CJI5363 Z Please describe what you will do next:


Text area, no char limit
N Skip Logic Group* OE_Do Next
CJI5364
How would you describe your navigation experience on this site today? (Please select all that apply) CJI5364A01 I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Multi Y Skip Logic Group* Navigation



CJI5364A02 Links often did not take me where I expected









CJI5364A03 Had difficulty finding relevant information









CJI5364A04 Links/labels are difficult to understand









CJI5364A05 Too many links/navigational options to choose from









CJI5364A06 Had technical difficulties (error messages, broken links, etc.) E








CJI5364A07 Could not navigate back to previous information








CJI5364A08 I had a navigation difficulty not listed above: F





CJI5365 E Please describe which links were broken or had error messages:


Text area, no char limit
N Skip Logic Group* OE_Nav Link
CJI5366 F Please briefly describe your additional navigation difficulty:


Text area, no char limit
N Skip Logic Group* OE_Navigate
CJI5367
Did you use any search features on this site today? CJI5367A01 Yes G Radio button, one-up vertical Single Y Skip Logic Group* Search Usage



CJI5367A02 No






CJI5368 G Please tell us about your experience with the site's search features today. (Please select the best description) CJI5368A01 Search results were helpful
Radio button, one-up vertical Single Y Skip Logic Group* Search Experience



CJI5368A02 Results were not relevant/not what I wanted









CJI5368A03 Too many results/I needed to refine my search









CJI5368A04 Not enough results









CJI5368A05 Returned NO results H








CJI5368A06 Received error message(s) I








CJI5368A07 Search speed was too slow









CJI5368A08 I experienced a different search issue (please explain): I





CJI5369 H What search term(s) did you use?


Text area, no char limit
N Skip Logic Group* OE_Search Terms
CJI5370 I Please describe the issues and/or errors you experienced with the search feature:


Text area, no char limit
N Skip Logic Group* OE_Search Issue
CJI5371
If you could make one change/improvement to this website, what would it be?


Text area, no char limit
N
Improvements
CJI5372
How did you learn about the OJJDP website? CJI5372A01 Search engine (Google, Bing, etc.)
Radio button, one-up vertical Single Y Skip Logic Group* How Found



CJI5372A02 Prior visit (or had bookmarked/saved as favorite)









CJI5372A03 Referred by another Dept. of Justice or OJP site









CJI5372A04 Referred by different website, other than DOJ or OJP sites









CJI5372A05 Social media (Twitter, Facebook, etc.)









CJI5372A06 Obtained link from an OJJDP publication









CJI5372A07 Referred by a professional or academic acquaintance









CJI5372A08 Learned about the site at a conference









CJI5372A10 Referred through JUVJUST









CJI5372A09 Other D





CJI5373 D Please specify how you learned about this website:


Text area, no char limit
N Skip Logic Group* OE-Found
CJI5374
Do you subscribe to JUVJUST or to OJJDP NEWS @ a Glance? CJI5374A01 I subscribe to both JUVJUST and OJJDP News @ a Glance
Radio button, one-up vertical
Y
Subscribe



CJI5374A02 I subscribe only to JUVJUST









CJI5374A03 I subscribe only to OJJDP News @ a Glance









CJI5374A04 No, but I plan to subscribe to at least one of these options in the future









CJI5374A05 No, I am not interested in subscribing















































































































































































































































































Sheet 4: CQs (1-9-13)

Model Instance Name:


red & strike-through: DELETE






OJJDP (OJP Program)


underlined & italicized: RE-ORDER






MID: p0Q8dlloYEtc9QZUVItY8g==


pink: ADDITION






Date: 11/6/2012
blue + -->: REWORDING


















OJJDP (OJP Program) CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID bharati.hulbanni: there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label) Skip Logic Label Question Text bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
bharati.hulbanni: Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' . Special Instructions CQ Label
CJI5347
How frequently do you visit this site? CJI5347A01 This is my first visit
Radio button, one-up vertical Single Y
Visit Frequency



CJI5347A02 Daily/more than once a day









CJI5347A03 At least once a week









CJI5347A04 At least once a month









CJI5347A05 Every few months









CJI5347A06 Once every six months or less often






CJI5348
What best describes your organizational affiliation? CJI5348A01 State government
Radio button, one-up vertical Single Y Skip Logic Group* Org.Affiliation



CJI5348A02 County government









CJI5348A03 Municipal government









CJI5348A04 Indian Tribal government









CJI5348A05 Federal government or agency









CJI5348A06 University/college/school faculty or staff









CJI5348A07 Private sector









CJI5348A08 Non-profit









CJI5348A09 Student









CJI5348A10 Media









CJI5348A11 Other A





CJI5349 A Please briefly describe your other affiliation:


Text field, <100 char
N Skip Logic Group* OE_Affiliation
CJI5350
Which category best describes your professional field? CJI5350A01 Law enforcement Law Enforcement
Radio button, one-up vertical Single Y Skip Logic Group* Role



CJI5350A02 Corrections/detention Corrections or Detention









CJI5350A03 Courts/judicial system









CJI5350A04 Substance abuse treatment/prevention Child Protection









CJI5350A05 Mental health professional Delinquency Prevention









CJI5350A06 Social worker or counselor Trainer









CJI5350A07 Academic researcher Academic Researcher









CJI5350A08 Educator or trainer Education









CJI5350A09 Student









CJI5350A10 Local or State Government (elected, appointed or staff member) Elected Official









CJI5350A11 Federal Government or Agency









CJI5350A12 Community or faith-based organization associate









CJI5350A13 Media









CJI5350A14 General public/non-professional









CJI5350A15 Other R





CJI5351 R Please briefly describe your other professional category:


Text field, <100 char
N Skip Logic Group* Other role
CJI5352
What is your primary reason for visiting this site today? CJI5352A01 Apply for or find information about grants or funding Radio button, one-up vertical Single Y Skip Logic Group* Primary Reason



CJI5352A02 Find training or technical assistance T








CJI5352A03 Learn about program information T








CJI5352A04 Find conferences or other events








CJI5352A05 Research a topic T








CJI5352A06 Obtain specific facts or statistics S








CJI5352A07 Access or order publications








CJI5352A08 Access JUVJUST, OJJDP News @ a Glance, or other recent press releases









CJI5352A09 Get the latest information on juvenile justice T








CJI5352A10 Obtain contact information









CJI5352A11 I was just browsing, not looking for anything in particular









CJI5352A12 Other C





CJI5353 C Please briefly describe your primary reason for today's site visit:


Text field, <100 char
N Skip Logic Group* Other reason
CJI5354 S In general, which of these categories best matches your primary statistical area of interest? CJI5354A01 Juvenile population characteristics
Radio button, one-up vertical Single Y Skip Logic Group* Statistics



CJI5354A02 Juveniles as victims









CJI5354A03 Juveniles as offenders









CJI5354A04 Law enforcement and juvenile crime









CJI5354A05 Juveniles in court









CJI5354A06 Juveniles in corrections









CJI5354A07 Juveniles on probation









CJI5354A08 Juvenile reentry and aftercare









CJI5354A09 Other U





CJI5355 U Please briefly describe your other statistical area of interest:


Text field, <100 char
N Skip Logic Group* OE_Statistics
CJI5356 T In general, which of these topics best match your main topic(s) of interest? (Please select all that apply) CJI5356A01 Law enforcement/policing/arrests
Checkbox, one-up vertical Multi Y Skip Logic Group* Topic of Interest



CJI5356A02 Adjudication policy and court programs









CJI5356A03 Specific crime type or crime category









CJI5356A04 Corrections/detention









CJI5356A05 Probation or reentry programs









CJI5356A06 Delinquency prevention or risk assessment









CJI5356A07 Partnership development/community collaboration









CJI5356A08 Substance abuse and underage drinking









CJI5356A09 Mental health









CJI5356A10 Internet safety









CJI5356A11 Gender specific programs









CJI5356A12 Gangs









CJI5356A13 Ethnic or race-specific programs and information









CJI5356A14 School safety or bullying









CJI5356A15 Child abuse and neglect









CJI5356A16 Victims of crime and related services/programs









CJI5356A17 I was just browsing or was interested in very general information









CJI5356A18 Other V





CJI5356 T In general, which of these topics best match your main topic(s) of interest? (Please select all that apply)
Child Protection
Checkbox, one-up vertical Multi Y Skip Logic Group* Topic of Interest




Juvenile Corrections and Detention










Courts










Delinquency Prevention










Risk and Protective Factors










Gender/gender specific programs










Health and Underage Drinking










Law Enforcement










Offenses/Offenders










School Safety










Statistics










Victims










Internet Safety










Gangs










Ethnic or race-specific programs and information










Bullying










Mentoring










Tribal Youth










I was just browsing or was interested in very general information










Other V





CJI5357 V Please briefly describe your other area of interest:


Text field, <100 char
N Skip Logic Group* OE_Topic
CJI5358
What is the primary method you first used to locate information on this site? CJI5358A01 I clicked on Search at the top of the home page
Radio button, one-up vertical Single Y Skip Logic Group* Method of Looking



CJI5358A02 I accessed links in the center of the home page (Spotlight, In Focus, JUVJUST, etc.)









CJI5358A03 I used the left side Topics link to drill down to my area of interest









CJI5358A04 I used one of the other left side links (Funding, Programs, Statistics, etc.)









CJI5358A05 I used the FAQs or Contact Us links at the top of the home page









CJI5358A06 Already knew area to land on or had specific page bookmarked









CJI5358A07 Not sure









CJI5358A08 Other C





CJI5359 C What other method did you use to look for the information you wanted / needed?


Text area, no char limit
N Skip Logic Group* Other Method
CJI5360 Were you able to find what you were looking for on this site today? CJI5360A01 Yes Radio button, one-up vertical Single Y Skip Logic Group* Able to Accomplish



CJI5360A02 No X, Y








CJI5360A03 Partially X, Y








CJI5360A04 I wasn't looking for anything in particular






CJI5361 X Please tell us specifically what were you unable to find or accomplish?


Text area, no char limit
N Skip Logic Group* Unable to Accomplish
CJI5362 Y What will you do next? CJI5362A01 Continue looking on this site or try again later Radio button, one-up vertical Single Y Skip Logic Group* Do Next



CJI5362A02 Contact OJJDP by telephone









CJI5362A03 Use the Contact OJJDP online request tool









CJI5362A04 Use the OJJDP staff directory contact list









CJI5362A05 Contact OJJDP through regular mail









CJI5362A06 Try another website or other resource









CJI5362A07 Nothing, although I did not find what I was looking for









CJI5362A08 Other Z





CJI5363 Z Please describe what you will do next:


Text area, no char limit
N Skip Logic Group* OE_Do Next
CJI5364
How would you describe your navigation experience on this site today? (Please select all that apply) CJI5364A01 I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Multi Y Skip Logic Group* Navigation



CJI5364A02 Links often did not take me where I expected









CJI5364A03 Had difficulty finding relevant information









CJI5364A04 Links/labels are difficult to understand









CJI5364A05 Too many links/navigational options to choose from









CJI5364A06 Had technical difficulties (error messages, broken links, etc.) E








CJI5364A07 Could not navigate back to previous information








CJI5364A08 I had a navigation difficulty not listed above: F





CJI5365 E Please describe which links were broken or had error messages:


Text area, no char limit
N Skip Logic Group* OE_Nav Link
CJI5366 F Please briefly describe your additional navigation difficulty:


Text area, no char limit
N Skip Logic Group* OE_Navigate
CJI5367
Did you use any search features on this site today? CJI5367A01 Yes G Radio button, one-up vertical Single Y Skip Logic Group* Search Usage



CJI5367A02 No






CJI5368 G Please tell us about your experience with the site's search features today. (Please select the best description) CJI5368A01 Search results were helpful
Radio button, one-up vertical Single Y Skip Logic Group* Search Experience



CJI5368A02 Results were not relevant/not what I wanted









CJI5368A03 Too many results/I needed to refine my search









CJI5368A04 Not enough results









CJI5368A05 Returned NO results H








CJI5368A06 Received error message(s) I








CJI5368A07 Search speed was too slow









CJI5368A08 I experienced a different search issue (please explain): I





CJI5369 H What search term(s) did you use?


Text area, no char limit
N Skip Logic Group* OE_Search Terms
CJI5370 I Please describe the issues and/or errors you experienced with the search feature:


Text area, no char limit
N Skip Logic Group* OE_Search Issue
CJI5371
If you could make one change/improvement to this website, what would it be?


Text area, no char limit
N
Improvements
CJI5372
How did you learn about the OJJDP website? CJI5372A01 Search engine (Google, Bing, etc.)
Radio button, one-up vertical Single Y Skip Logic Group* How Found



CJI5372A02 Prior visit (or had bookmarked/saved as favorite)









CJI5372A03 Referred by another Dept. of Justice or OJP site









CJI5372A04 Referred by different website, other than DOJ or OJP sites









CJI5372A05 Social media (Twitter, Facebook, etc.)









CJI5372A06 News source (magazine/newspaper/radio/television) Obtained link from an OJJDP publication









CJI5372A07 Referred by a professional or academic acquaintance









CJI5372A08 Referred by a friend or family member Learned about the site at a conference










Referred through JUVJUST









CJI5372A09 Other D





CJI5373 D Please specify how you learned about this website:


Text area, no char limit
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