762 2014 762 DOJ OVC (OJP Program)

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Overview

Welcome and Thank You Text
Model Questions
Custom Questions
Custom Questions (10-1-13)

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Sheet 1: Welcome and Thank You Text

Model Instance Name:
OVC (OJP Program)
MID:	gURAEh0hUhhE5F1F808MZQ==
Date:	11/25/2012
Welcome and Thank You Text
	Directions:
	CLIENT WOULD LIKE TO USE THE ALTERNATE WEB Thank You Text. They would also like to include the hyperlink to their contact page--Can this be done? Or Can we just show the URL as regular text? Client will also want to use their Logo on the Welcome Text Page.
					Examples
					Welcome Text Example
	Welcome Text
	Thank you for visiting the Office for Victims of Crime (OVC) site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.
					Thank You Text Example
	DEFAULT Thank You Text
	ALTERNATE WEB Thank You Text
	Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website at: <http://www.ovc.gov/contacts.html>

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Sheet 2: Model Questions

Model Instance Name:
OVC (OJP Program)
MID:		gURAEh0hUhhE5F1F808MZQ==
Partitioned = Y
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.
Date:	11/25/2012
OVC (OJP Program)
Model questions utilize the ACSI methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)			CUSTOMER SATISFACTION			FUTURE BEHAVIORS
	MQ Label			MQ Label			MQ Label
		Content (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Primary Resource (1=Very Unlikely, 10=Very Likely)
1	Content - Accuracy	Please rate your perception of the accuracy of information on this site.	17	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	20	Primary Resource	How likely are you to use this site as your primary resource for obtaining information about programs and services to support victims of crime?
2	Content - Quality	Please rate the quality of information on this site.	18	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Content - Freshness	Please rate the freshness of content on this site.	19	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	21	Recommend	How likely are you to recommend this site to someone else?
		Functionality (1=Poor, 10=Excellent, Don't Know)						Return (1=Very Unlikely, 10=Very Likely)
4	Functionality - Usefulness	Please rate the usefulness of the features provided on this site.				22	Return	How likely are you to return to this site?
5	Functionality - Convenient	Please rate the convenient placement of the features on this site.
6	Functionality - Variety	Please rate the variety of features on this site.
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
7	Look and Feel - Appeal	Please rate the visual appeal of this site.
8	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
9	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
10	Navigation - Organized	Please rate how well the site is organized.
11	Navigation - Options	Please rate the options available for navigating this site.
12	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.
13	Navigation - Clicks	Please rate the number of clicks to get where you want on this site.
		Site Performance (1=Poor, 10=Excellent, Don't Know)
14	Site Performance - Loading	Please rate how quickly pages load on this site.
15	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
16	Site Performance - Errors	Please rate the ability to load pages without getting error messages on this site.

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Sheet 3: Custom Questions

Model Instance Name:				red & strike-through: DELETE
OVC (OJP Program)				underlined & italicized: RE-ORDER
MID: gURAEh0hUhhE5F1F808MZQ==				pink: ADDITION
Date:	11/25/2012			blue + -->: REWORDING
OVC (OJP Program) CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID	Skip Logic Label	Question Text	bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT)	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	bharati.hulbanni: Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' . Special Instructions	CQ Label
LNH2380		How frequently do you visit this site?	LNH2380A01	This is my first visit		Radio button, one-up vertical	Single	Y		Visit Frequency
			LNH2380A02	Daily/more than once a day
			LNH2380A03	At least once a week
			LNH2380A04	At least once a month
			LNH2380A05	Every few months
			LNH2380A06	Once every six months or less often
LNH2381		Which category best describes you?	LNH2381A01	Victim of crime		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Role
			LNH2381A02	Friend or family member of crime victim
			LNH2381A03	Victim services provider/professional
			LNH2381A04	Law enforcement officer or official
			LNH2381A05	Educator or academic administration
			LNH2381A06	Student
			LNH2381A07	Medical/Nursing/Health service professional
			LNH2381A08	Mental health professional
			LNH2381A09	Social worker/counselor
			LNH2381A10	Attorney/Legal Services professional
			LNH2381A12	Corrections/Probation/Parole officer or official
			LNH2381A15	General public
			LNH2381A16	Other	A
LNH2382	A	Please briefly describe your other role category:				Text field, <100 char		N	Skip Logic Group*	Other role
LNH2383		What is your primary reason for visiting this site today?	LNH2383A01	Find a victim services/assistance program	T	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Primary Reason
			LNH2383A02	Obtain information on program grants or funding
			LNH2383A03	Learn about crime victim rights or legal remedies
			LNH2383A04	Find training/technical assistance for victim service providers
			LNH2383A05	Learn about program information or best practices
			LNH2383A06	Access OVC publications, videos, or other reference material.
			LNH2383A07	Find events, forums or conferences
			LNH2383A08	Conduct research or find statistics on a topic or issue
			LNH2383A013	Find an evaluation about the victim assistance field
			LNH2383A11	Just browsing
			LNH2383A12	Other	B
LNH2384	B	Please briefly describe your primary reason for today's site visit:				Text field, <100 char		N	Skip Logic Group*	Other reason
MAD0039339	T	Did you search the OVC's online Directory of Crime Victim Services?	MAD0039339A001	Yes	U, V, X, Y,Z	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Usage
			MAD0039339A002	No
			MAD0039339A003	Not sure
MAD0039340	U	How often do you use the online Directory?	MAD0039340A001	This was my first time		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Frequency
			MAD0039340A002	Monthly or more often
			MAD0039340A003	Every few months
			MAD0039340A004	Twice a year or less often
MAD0039403	V	What (geographical) search combination did you use today in the online Directory?	MAD0039403A001	I searched by State only	W	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory First Step
			MAD0039403A002	I searched by State and also checked National	W
			MAD0039403A003	I searched by National only	W
			MAD0039403A004	I searched by Country
			MAD0039403A005	Not sure or not appplicable
MAD0039404	W	Did you also enter a city name, zip code, or agency name in the optional step two of the search?	MAD0039404A001	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Second Step
			MAD0039404A002	No
			MAD0039404A003	Not sure
MAD0039405	X	How did you select categories (Victimization, Service, Agency Type) in step three? You may pick more than one:	MAD0039405A001	I selected "All" for every category type (Victimization, Service, Agency type)		Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Directory Third Step
			MAD0039405A002	I only picked a single option (but not "All") for all categories I selected
			MAD0039405A003	I selected "All" for one or two categories, but not all three
			MAD0039405A004	I picked multiple individual options in at least one category
			MAD0039405A006	I picked a single option for one or two of the categories.
			MAD0039405A007	I quit searching at this step
			MAD0039405A008	Not sure or not appplicable
MAD0039412	Y	Please describe your experience using the Directory:	MAD0039412A001	I found the directory to be very easy to use		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Experience
			MAD0039412A002	I found the directory to be somewhat easy to use
			MAD0039412A003	My experience using the directory was fair
			MAD0039412A004	I found the directory to be somewhat difficult to use
			MAD0039412A005	I found the directory to be very difficult to use
LNH2385		What is the primary method you used to locate information on this site?	LNH2385A01	I used the main navigation tabs/headings near the top of the home page		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Method of Looking
			LNH2385A02	I opened the Topics A-Z tab first, then used the Browse by Topic links on the left side of the page
			LNH2385A03	I used links in the center of the home page (News & Features/Tools/Current Resources, etc.)
			LNH2385A04	I used the Site Search box at the top right of the screen
			LNH2385A05	I used another search feature on the site (Publication search, Frequent questions, etc.)
			LNH2385A06	I used a Web search engine, such as Google or Bing
			LNH2385A07	I used the Site Map
			LNH2385A08	Already knew area to land on or had specific page bookmarked
			LNH2385A09	Not sure
			LNH2385A10	Other	C
LNH2386	C	What other method did you use to look for the information you wanted / needed?				Text area, no char limit		N	Skip Logic Group*	Other Method
LNH2387		Were you able to find what you were looking for on the OVC website today?	LNH2387A01	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Able to Accomplish
			LNH2387A02	No	X, Y
			LNH2387A03	Partially	X, Y
			LNH2387A04	I wasn't looking for anything in particular
LNH2388	X	Please tell us specifically what were you unable to find or accomplish:				Text area, no char limit		N	Skip Logic Group*	Unable to Accomplish
LNH2389	Y	What will you do next?	LNH2389A01	Continue looking on this site or try again later		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Do Next
			LNH2389A02	Contact OVC by telephone
			LNH2389A03	Contact OVC using AskOVC online question tool
			LNH2389A04	Contact OVC Training or Resource center via email
			LNH2389A05	Contact OVC via regular mail
			LNH2389A06	Try another website or other resource
			LNH2389A07	Nothing, although I did not find what I was looking for
			LNH2389A08	Other	Z
LNH2390	Z	Please describe what you will do next:				Text area, no char limit		N	Skip Logic Group*	OE_Do Next
LNH2391		How would you describe your navigation experience on this site today? (Please select all that apply)	LNH2391A01	I had no difficulty navigating/browsing on this site		Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Navigation
			LNH2391A02	Links often did not take me where I expected
			LNH2391A03	Had difficulty finding relevant information
			LNH2391A04	Links/labels are difficult to understand
			LNH2391A05	Too many links/navigational options to choose from
			LNH2391A06	Had technical difficulties (error messages, broken links, etc.)	E
			LNH2391A07	Could not navigate back to previous information
			LNH2391A08	I had a navigation difficulty not listed above:	F
LNH2392	E	Please describe which links were broken or had error messages:				Text area, no char limit		N	Skip Logic Group*	OE_Nav Link
LNH2393	F	Please briefly describe your additional navigation difficulty:				Text area, no char limit		N	Skip Logic Group*	OE_Navigate
LNH2394		Did you use any search features on this site today?	LNH2394A01	Yes	G	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Search Usage
			LNH2394A02	No
LNH2395	G	Please tell us about your experience with the site's search features today. (Please select the best description)	LNH2395A01	Search results were helpful		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Search Experience
			LNH2395A02	Results were not relevant/not what I wanted
			LNH2395A03	Too many results/I needed to refine my search
			LNH2395A04	Not enough results
			LNH2395A05	Returned NO results	H
			LNH2395A06	Received error message(s)	I
			LNH2395A07	Search speed was too slow
			LNH2395A08	I experienced a different search issue (please explain):	I
LNH2396	H	What search term(s) did you use?				Text area, no char limit		N	Skip Logic Group*	OE_Search Terms
LNH2397	I	Please describe the issues and/or errors you experienced with the search feature:				Text area, no char limit		N	Skip Logic Group*	OE_Search Issue
LNH2398		If you could make one change/improvement to this website, what would it be?				Text area, no char limit		N		Improvements
LNH2399		Have you ever shared information found on OVC with others?	LNH2399A01	Yes		Radio button, one-up vertical	Single	Y		Share Information
			LNH2399A02	No
LNH2400		How did you learn about the OVC website?	LNH2400A01	Search engine (Google, Bing, etc.)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	How Found
			LNH2400A02	Prior visit (or had bookmarked/saved as favorite)
			LNH2400A03	Referred by another Dept. of Justice or OJP site
			LNH2400A04	Referred by different website, other than DOJ or OJP sites
			LNH2400A05	Social media (Twitter, Facebook, etc.)
			LNH2400A06	News source (magazine/newspaper/radio/television)
			LNH2400A07	Referred by a professional or academic acquaintance
			LNH2400A08	As a victim, was referred by legal or law enforcement professional
			LNH2400A09	As a victim, was referred by doctor, nurse, therapist, counselor, etc.
			LNH2400A10	Referred by a friend or family member
			LNH2400A11	Other	D
LNH2401	D	Please specify how you learned about this website:				Text area, no char limit		N	Skip Logic Group*	OE-Found
LNH2402		Do you subscribe to any email updates or RSS feeds from OVC?	LNH2402A01	I subscribe to both email updates and RSS feeds from OVC		Radio button, one-up vertical	Single	Y		Subscribe
			LNH2402A02	I subscribe only to email updates
			LNH2402A03	I subscribe only to RSS feeds
			LNH2402A04	No, I am not interested at this time
			LNH2402A05	No, but I intend to use at least one of them in the future

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Sheet 4: Custom Questions (10-1-13)

Model Instance Name:				red & strike-through: DELETE
OVC (OJP Program)				underlined & italicized: RE-ORDER
MID: gURAEh0hUhhE5F1F808MZQ==				pink: ADDITION
Date:	11/25/2012			blue + -->: REWORDING
OVC (OJP Program) CUSTOM QUESTION LIST
bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. QID	Skip Logic Label	Question Text	bharati.hulbanni: Hide (DO NOT DELETE) this column before sending to a client. AnswerIDs (DOT)	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	bharati.hulbanni: Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' . Special Instructions	CQ Label
LNH2380		How frequently do you visit this site?	LNH2380A01	This is my first visit		Radio button, one-up vertical	Single	Y		Visit Frequency
			LNH2380A02	Daily/more than once a day
			LNH2380A03	At least once a week
			LNH2380A04	At least once a month
			LNH2380A05	Every few months
			LNH2380A06	Once every six months or less often
LNH2381		Which category best describes you?	LNH2381A01	Victim of crime		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Role
			LNH2381A02	Friend or family member of crime victim
			LNH2381A03	Victim services provider/advocateprofessional
			LNH2381A04	Law enforcement officer or official
			LNH2381A05	Educator or academic administration
			LNH2381A06	Student
			LNH2381A07	Medical/Nursing/Health service professional
			LNH2381A08	Mental health professional
			LNH2381A09	Social worker/counselor
			LNH2381A10	Attorney/Legal Services professional
			LNH2381A11	Courts/judicial system offical
			LNH2381A12	Corrections/Probation/Parole officer or official
			LNH2381A13	Community or faith-based organization associate
			LNH2381A14	U.S. Dept. of Justice employee
			LNH2381A15	General public
			LNH2381A16	Other	A
LNH2382	A	Please briefly describe your other role category:				Text field, <100 char		N	Skip Logic Group*	Other role
LNH2383		What is your primary reason for visiting this site today?	LNH2383A01	Find a victim services/assistance program	T	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Primary Reason
			LNH2383A02	Obtain information on program grants or funding
			LNH2383A03	Learn about crime victim rights or legal remedies
			LNH2383A04	Find training/technical assistance for victim service providers
			LNH2383A05	Learn about program information or best practices
			LNH2383A06	Access OVC publications, videos, or other reference material.
			LNH2383A07	Find events, forums or conferences
			LNH2383A08	Conduct research or find statistics on a topic or issue
				Find an evaluation about the victim assistance field
			LNH2383A09	Check on latest OVC news/announcements
			LNH2383A10	Find information on careers/employment or fellowships
			LNH2383A11	Just browsing
			LNH2383A12	Other	B
LNH2384	B	Please briefly describe your primary reason for today's site visit:				Text field, <100 char		N	Skip Logic Group*	Other reason
	T	Did you search the OVC's online Directory of Crime Victim Services?		Yes	U, V, X, Y,Z	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Usage
				No
				Not sure
	U	How often do you use the online Directory?		This was my first time		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Frequency
				Monthly or more often
				Every few months
				Twice a year or less often
	V	What (geographical) search combination did you use today in the online Directory?		I searched by State only	W	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory First Step
				I searched by State and also checked National	W
				I searched by National only	W
				I searched by Country
				Not sure or not appplicable
	W	Did you also enter a city name, zip code, or agency name in the optional step two of the search?		Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Second Step
				No
				Not sure
	X	How did you select categories (Victimization, Service, Agency Type) in step three? You may pick more than one:		I selected "All" for every category type (Victimization, Service, Agency type)		Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Directory Third Step
				I only picked a single option (but not "All") for all categories I selected
				I selected "All" for one or two categories, but not all three
				I picked multiple individual options in at least one category
				I picked a single option for one or two of the categories.
				I quit searching at this step
				Not sure or not appplicable
	Y	Please describe your experience using the Directory:		I found the directory to be very easy to use		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Directory Experience
				I found the directory to be somewhat easy to use
				My experience using the directory was fair
				I found the directory to be somewhat difficult to use
				I found the directory to be very difficult to use
LNH2385		What is the primary method you used to locate information on this site?	LNH2385A01	I used the main navigation tabs/headings near the top of the home page		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Method of Looking
			LNH2385A02	I opened the Topics A-Z tab first, then used the Browse by Topic links on the left side of the page
			LNH2385A03	I used links in the center of the home page (News & Features/Tools/Current Resources, etc.)
			LNH2385A04	I used the Site Search box at the top right of the screen
			LNH2385A05	I used another search feature on the site (Publication search, Frequent questions, etc.)
			LNH2385A06	I used a Web search engine, such as Google or Bing
			LNH2385A07	I used the Site Map
			LNH2385A08	Already knew area to land on or had specific page bookmarked
			LNH2385A09	Not sure
			LNH2385A10	Other	C
LNH2386	C	What other method did you use to look for the information you wanted / needed?				Text area, no char limit		N	Skip Logic Group*	Other Method
LNH2387		Were you able to find what you were looking for on the OVC website today?	LNH2387A01	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Able to Accomplish
			LNH2387A02	No	X, Y
			LNH2387A03	Partially	X, Y
			LNH2387A04	I wasn't looking for anything in particular
LNH2388	X	Please tell us specifically what were you unable to find or accomplish:				Text area, no char limit		N	Skip Logic Group*	Unable to Accomplish
LNH2389	Y	What will you do next?	LNH2389A01	Continue looking on this site or try again later		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Do Next
			LNH2389A02	Contact OVC by telephone
			LNH2389A03	Contact OVC using AskOVC online question tool
			LNH2389A04	Contact OVC Training or Resource center via email
			LNH2389A05	Contact OVC via regular mail
			LNH2389A06	Try another website or other resource
			LNH2389A07	Nothing, although I did not find what I was looking for
			LNH2389A08	Other	Z
LNH2390	Z	Please describe what you will do next:				Text area, no char limit		N	Skip Logic Group*	OE_Do Next
LNH2391		How would you describe your navigation experience on this site today? (Please select all that apply)	LNH2391A01	I had no difficulty navigating/browsing on this site		Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Navigation
			LNH2391A02	Links often did not take me where I expected
			LNH2391A03	Had difficulty finding relevant information
			LNH2391A04	Links/labels are difficult to understand
			LNH2391A05	Too many links/navigational options to choose from
			LNH2391A06	Had technical difficulties (error messages, broken links, etc.)	E
			LNH2391A07	Could not navigate back to previous information
			LNH2391A08	I had a navigation difficulty not listed above:	F
LNH2392	E	Please describe which links were broken or had error messages:				Text area, no char limit		N	Skip Logic Group*	OE_Nav Link
LNH2393	F	Please briefly describe your additional navigation difficulty:				Text area, no char limit		N	Skip Logic Group*	OE_Navigate
LNH2394		Did you use any search features on this site today?	LNH2394A01	Yes	G	Radio button, one-up vertical	Single	Y	Skip Logic Group*	Search Usage
			LNH2394A02	No
LNH2395	G	Please tell us about your experience with the site's search features today. (Please select the best description)	LNH2395A01	Search results were helpful		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Search Experience
			LNH2395A02	Results were not relevant/not what I wanted
			LNH2395A03	Too many results/I needed to refine my search
			LNH2395A04	Not enough results
			LNH2395A05	Returned NO results	H
			LNH2395A06	Received error message(s)	I
			LNH2395A07	Search speed was too slow
			LNH2395A08	I experienced a different search issue (please explain):	I
LNH2396	H	What search term(s) did you use?				Text area, no char limit		N	Skip Logic Group*	OE_Search Terms
LNH2397	I	Please describe the issues and/or errors you experienced with the search feature:				Text area, no char limit		N	Skip Logic Group*	OE_Search Issue
LNH2398		If you could make one change/improvement to this website, what would it be?				Text area, no char limit		N		Improvements
LNH2399		Have you ever shared information found on OVC with others?	LNH2399A01	Yes		Radio button, one-up vertical	Single	Y		Share Information
			LNH2399A02	No
LNH2400		How did you learn about the OVC website?	LNH2400A01	Search engine (Google, Bing, etc.)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	How Found
			LNH2400A02	Prior visit (or had bookmarked/saved as favorite)
			LNH2400A03	Referred by another Dept. of Justice or OJP site
			LNH2400A04	Referred by different website, other than DOJ or OJP sites
			LNH2400A05	Social media (Twitter, Facebook, etc.)
			LNH2400A06	News source (magazine/newspaper/radio/television)
			LNH2400A07	Referred by a professional or academic acquaintance
			LNH2400A08	As a victim, was referred by legal or law enforcement professional
			LNH2400A09	As a victim, was referred by doctor, nurse, therapist, counselor, etc.
			LNH2400A10	Referred by a friend or family member
			LNH2400A11	Other	D
LNH2401	D	Please specify how you learned about this website:				Text area, no char limit		N	Skip Logic Group*	OE-Found
LNH2402		Do you subscribe to any email updates or RSS feeds from OVC?	LNH2402A01	I subscribe to both email updates and RSS feeds from OVC		Radio button, one-up vertical	Single	Y		Subscribe
			LNH2402A02	I subscribe only to email updates
			LNH2402A03	I subscribe only to RSS feeds
			LNH2402A04	No, I am not interested at this time
			LNH2402A05	No, but I intend to use at least one of them in the future
LNH2403		Do you ever access the Internet using a mobile phone or tablet?	LNH2403A01	Yes	A, B	Radio button, one-up vertical	Single	Y	Skip Logic Group	Access Mobile Internet
			LNH2403A02	No
LNH2404	A	Which of the following devices do you have?	LNH2404A01	A SmartPhone	W	Check-box, one-up vertical	Multi	Y	Skip Logic Group	Phone or Tablet
			LNH2404A02	A tablet	X
			LNH2404A03	None of these
LNH2405	W	Specifically, which type of mobile phone do you have?	LNH2405A01	iPhone		Radio button, one-up vertical	Single	Y	Skip Logic Group	Phone Type
			LNH2405A02	Android
			LNH2405A03	Blackberry
			LNH2405A04	Another phone
LNH2406	X	Specifically, which type of tablet do you have?	LNH2406A01	iPad		Radio button, one-up vertical	Single	Y	Skip Logic Group	Tablet Type
			LNH2406A02	Kindle
			LNH2406A03	Android
			LNH2406A04	Blackberry
			LNH2406A05	Another tablet
LNH2407	B	Have you ever accessed ANY federal website using a mobile phone or tablet?	LNH2407A01	Yes	C	Radio button, one-up vertical	Single	Y	Skip Logic Group	Federal Mobile Site Usage
			LNH2407A02	No, but I plan to do so
			LNH2407A03	No, but I might in the future
			LNH2407A04	No, and I don't plan to do so
LNH2408	C	Have you ever accessed the OVC site using a mobile phone or tablet?	LNH2408A01	Yes	Y, Z	Radio button, one-up vertical	Single	Y	Skip Logic Group	Mobile Site Usage
			LNH2408A02	No, but I plan to do so	Z
			LNH2408A03	No, but I might in the future	Z
			LNH2408A04	No, and I don't plan to do so
LNH2409	Y	What was the main reason you last visited OVC using a mobile phone or tablet?				Text area, no char limit	Single	N	Skip Logic Group	Primary Mobile Reason
LNH2410	Z	What resources/additional resources might you want to access from OVC using a mobile phone or tablet?				Text area, no char limit	Single	N	Skip Logic Group	Desired Resources