Healthfinder.gov | ||||||
Healthfinder.gov | ||||||
MID: | khZAIZ1A9tdUtYghJxQlxQ== | |||||
Date: | 9/29/2011 | |||||
\ | ||||||
Model questions utilize the ACSI methodology to determine scores and impacts | ||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||
Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
Please rate the accuracy of information on this site. | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
How likely are you to use this site as your primary resource for obtaining health or health policy information? | ||||
Please rate the quality of information on this site. | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | ||||
Please rate the freshness of content on this site. | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
How likely are you to recommend this site to someone else? | ||||
Functionality (1=Poor, 10=Excellent, Don't Know) | Return (1=Very Unlikely, 10=Very Likely) | |||||
Please rate the usefulness of the features provided on this site. | How likely are you to return to this site? | |||||
Please rate the convenience of the features on this site. | Lifestyle Change (1=Very Unlikely, 10=Very Likely) | |||||
Please rate the variety of features on this site. | How likely are you to make a healthy lifestyle change within 2 months based on the information you found on this site? | |||||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate the visual appeal of this site. | ||||||
Please rate the balance of graphics and text on this site. | ||||||
Please rate the readability of the pages on this site. | ||||||
Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate how well the site is organized. | ||||||
Please rate the options available for navigating this site. | ||||||
Please rate how well the site layout helps you find what you are looking for. | ||||||
Please rate the number of clicks to get where you want on this site. | ||||||
Search (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate the relevance of search results on this site. | ||||||
Please rate the organization of search results on this site. | ||||||
Please rate how well the search results help you decide what to select. | ||||||
Please rate how well the search feature helps you to narrow the results to find what you want. | ||||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate how quickly pages load on this site. | ||||||
Please rate the consistency of speed from page to page on this site. | ||||||
Please rate the ability to load pages without getting error messages on this site. | ||||||
Healthfinder.gov | ||||||
Healthfinder.gov | ||||||
MID: | t5pR8xFgsNMFMJFE0Zk91g== |
|||||
Date: | 9/29/2011 | |||||
\ | ||||||
Model questions utilize the ACSI methodology to determine scores and impacts | ||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||
Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
Please rate the accuracy of information on this site. | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
How likely are you to use this site as your primary resource for obtaining health or health policy information? | ||||
Please rate the quality of information on this site. | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | ||||
Please rate the freshness of content on this site. | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
How likely are you to recommend this site to someone else? | ||||
Functionality (1=Poor, 10=Excellent, Don't Know) | Return (1=Very Unlikely, 10=Very Likely) | |||||
Please rate the usefulness of the features provided on this site. | How likely are you to return to this site? | |||||
Please rate the convenience of the features on this site. | Lifestyle Change (1=Very Unlikely, 10=Very Likely) | |||||
Please rate the variety of features on this site. | How likely are you to make a healthy lifestyle change within 2 months based on the information you found on this site? | |||||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate the visual appeal of this site. | ||||||
Please rate the balance of graphics and text on this site. | ||||||
Please rate the readability of the pages on this site. | ||||||
Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate how well the site is organized. | ||||||
Please rate the options available for navigating this site. | ||||||
Please rate how well the site layout helps you find what you are looking for. | ||||||
Please rate the number of clicks to get where you want on this site. | ||||||
Search (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate the relevance of search results on this site. | ||||||
Please rate the organization of search results on this site. | ||||||
Please rate how well the search results help you decide what to select. | ||||||
Please rate how well the search feature helps you to narrow the results to find what you want. | ||||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||
Please rate how quickly pages load on this site. | ||||||
Please rate the consistency of speed from page to page on this site. | ||||||
Please rate the ability to load pages without getting error messages on this site. | ||||||
Healthfinder.gov | ||||||||||
Healthfinder.gov | underlined & italicized: RE-ORDER FOR ALPHA | |||||||||
khZAIZ1A9tdUtYghJxQlxQ== | pink: ADDITION | |||||||||
Date: | 6/10/2013 | blue + -->: REWORDING | ||||||||
Healthfinder.gov CUSTOM QUESTION LIST | ||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
ACQLiv0010237 | How frequently do you visit the site? | This is my first visit | Radio Button One Up Vertical | Single | Y | Visit Frequency | ||||
Every few months or less often | X,Y,Z | |||||||||
Monthly | X,Y,Z | |||||||||
Weekly | X,Y,Z | |||||||||
Several times a week | X,Y,Z | |||||||||
Daily/more than once a day | X,Y,Z | |||||||||
X | If you can recall the previous design (before January 2013), please tell us how much you agree with the following: The look and feel is more visually pleasing. |
Strongly disagree | Drop down, select one | Single | N | Skip Logic Group | Redesign_Info | |||
Disagree | ||||||||||
Neutral | ||||||||||
Agree | ||||||||||
Strongly agree | ||||||||||
Not applicable | ||||||||||
Y | The new homepage makes it easier to find the information I want. | Strongly disagree | Drop down, select one | Single | N | Skip Logic Group | Redesign_L&F | |||
Disagree | ||||||||||
Neutral | ||||||||||
Agree | ||||||||||
Strongly agree | ||||||||||
Not applicable | ||||||||||
Z | The new website design makes it clear this site is focused on prevention and wellness. | Strongly disagree | Drop down, select one | Single | N | Skip Logic Group | Redesign_Navigation | |||
Disagree | ||||||||||
Neutral | ||||||||||
Agree | ||||||||||
Strongly agree | ||||||||||
Not applicable | ||||||||||
MMW0512 | Which of the following best describes the reason for your visit today? | Wellness/Prevention information for myself | B | Radio Button One Up Vertical | Single | Y | Skip Logic Group | Reason | ||
Wellness/Prevention information for someone else (loved one, family, friend) | B | |||||||||
Wellness/Prevention information for a patient or client | B | |||||||||
Wellness/Prevention information for my work | B | |||||||||
Wellness/Prevention information for a school project | B | |||||||||
Other, please specify: | A | |||||||||
MMW0513 | A | Other reason for your visit | Text area, no char limit | Single | N | Skip Logic Group | Other Reason | |||
LON0032332 | Specifically, what information were you looking to find today? | Text area, no char limit | Single | N | Skip Logic Group | OE_Specific Info | ||||
MMW0514 | Which of the following topics best describes the health information you were looking for? (Please select only one.) | Alcohol/Drug Abuse | Radio button, one-up vertical | Single | OPS Group | Information Topic | ||||
Allergy & Asthma | ||||||||||
Cancer | ||||||||||
Diabetes | ||||||||||
Diet and Fitness | ||||||||||
General Wellness/Preventive Health | ||||||||||
Health Insurance/Medicare | ||||||||||
Heart Disease | ||||||||||
HIV and STDs | ||||||||||
Latest Health News & Research | ||||||||||
Mental Health | ||||||||||
Oral Health | ||||||||||
Pain & Arthritis | ||||||||||
Pregnancy | ||||||||||
Prescription/Medication Assistance | ||||||||||
Sleep Health | ||||||||||
Other, please specify: | A | |||||||||
MMW0515 | A | Other information you are seeking | OPS Group | Other Type of Info | ||||||
MMW0516 | Were you able to find what you were looking for? | Yes | Radio Button Two Up Vertical | Single | Y | OPS Group | Find | |||
No, please specify: | A | |||||||||
Partially | A | |||||||||
MMW0517 | A | No, please specify: | Text area, no char limit | Single | N | OPS Group | Did Not Find | |||
ACQLiv0010238 | Which of the following did you use to locate information on the site? (Please select all that apply) |
myhealthfinder Tool (Health advice based on age/sex) | D, F, I | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Navigation Method | ||
Search Tool (Typed in Search box) | ZZ, Q, P | Randomize | ||||||||
Related Resources | D | |||||||||
Health Topics A-Z | D, G | |||||||||
Health News | D | |||||||||
Health Care Reform | D, H | |||||||||
Find Services Near You | D | |||||||||
National Health Observances | D | |||||||||
Stay Connected | D | |||||||||
Other (please specify): | E | Anchor Answer Choice | ||||||||
E | Other way I looked for information: | Text area, no char limit | N | Skip Logic Group | OE_Other Nav Method | |||||
MMW0520 | D | How would you describe your ability to look for information on this site today? (Please select all that apply.) | Links often did not take me where I expected | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Navigation Problems | |
Had difficulty finding relevant information | ||||||||||
Links/labels are difficult to understand | B | |||||||||
Too many links/navigational options to choose from | ||||||||||
Had technical difficulties (error messages, broken links, etc.) | ||||||||||
Could not navigate back to previous information | A | |||||||||
Had difficulty finding specific enough information | ||||||||||
I had a navigation difficulty not listed above: | C | |||||||||
I had no difficulty navigating/browsing on this site | ||||||||||
MMW0521 | C | Please describe your navigation issue: | Text area, no char limit | N | Skip Logic Group | Other Nav Problems | ||||
MMW0522 | A | Please describe any specific navigation links or paths that did not take you where they should have? | Text area, no char limit | N | Skip Logic Group | Links/Paths Difficulty | ||||
MMW0523 | B | What specific links/labels were difficult to understand? | Text area, no char limit | N | Skip Logic Group | Links/Labels Difficulty | ||||
G | If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. | Much better than the previous version | Radio button, one-up vertical | Single | Y | Skip Logic Group | Redesign_Health Topics | |||
Somewhat better than the previous version | ||||||||||
About the same as the previous version | ||||||||||
Somewhat worse than the previous version | ||||||||||
Much worse than the previous version | ||||||||||
Don't know | ||||||||||
Other, please specify: | Z | |||||||||
Z | Please specify what you think of the Health Topics A-Z section. | OE_HT Redesign | ||||||||
H | If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. | Much better than the previous version | Radio button, one-up vertical | Single | Y | Skip Logic Group | Redesign_Health Care Reform | |||
Somewhat better than the previous version | ||||||||||
About the same as the previous version | ||||||||||
Somewhat worse than the previous version | ||||||||||
Much worse than the previous version | ||||||||||
Don't know | ||||||||||
Other, please specify: | Y | |||||||||
Y | Please specify what you think of the Health Reform section. | OE_HCR Redesign | ||||||||
I | If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. | Much better than the previous version | Radio button, one-up vertical | Single | Y | Skip Logic Group | Redesign_myhealthfinder | |||
Somewhat better than the previous version | ||||||||||
About the same as the previous version | ||||||||||
Somewhat worse than the previous version | ||||||||||
Much worse than the previous version | ||||||||||
Don't know | ||||||||||
Other, please specify: | X | |||||||||
X | Please specify what you think of the myhealthfinder tool. | OE_MHF Redesign | ||||||||
F | If you could make one improvement to the myhealthfinder tool what would it be? | Text area, no char limit | Single | Y | Myhealthfinder improve | |||||
MMW0525 | ZZ | Please tell us about your experience with the search tool (search box) today. (Select all that apply.) | I had issues with the searching process (how to use it, what to enter). | W | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Experience | |
I had issues with the design and layout of the search results (text size, colors). | U | |||||||||
I had issues with the results of the search. | S | |||||||||
The search feature met my needs. | ||||||||||
None of these | ||||||||||
MMW0526 | W | What were your issues with the searching process? (Select all that apply.) | It was not clear how to use the search feature | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Search Process | ||
I did not know what terms to use to get the results I wanted | ||||||||||
I wanted more advanced search capabilities (exclude certain terms, limit search scope) | ||||||||||
I had a different issue with the searching process: | V | |||||||||
MMW0527 | V | My issue was: | Text area, no char limit | Skip Logic Group | Other Search Process | |||||
MMW0528 | U | What were your issues with the design and layout of the search results? (Select all that apply.) | The link colors were hard to read | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Search Design | ||
I could not see enough of the descriptions to decide which link to choose | ||||||||||
The text was too small | ||||||||||
The page was too crowded | ||||||||||
I had a different issue with the design and layout of the results: | T | |||||||||
MMW0529 | T | My issue was: | Text area, no char limit | Skip Logic Group | Other Search Design | |||||
MMW0530 | S | What were your issues with the results of the search? (Select all that apply.) | Results were not relevant or not what I wanted | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Search Results | ||
The order of the results was not what I expected | ||||||||||
There were no results or too few results | ||||||||||
The titles were not helpful | ||||||||||
The descriptions were not helpful | ||||||||||
I could not narrow the results of my search | ||||||||||
I had a different issue with the results of the search: | V | |||||||||
MMW0531 | V | My issue was: | Text area, no char limit | Skip Logic Group | Other Search Results | |||||
ACQLiv0010257 | Q | Did you try clicking on links (browse the site) before using the search feature to look for information today? | Yes, I browsed/clicked on links first | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search or Nav First | ||
No, I went straight to the search feature | ||||||||||
Don't recall | ||||||||||
ACQLiv0010258 | P | Please tell us what term(s) you used in your search | Text area, no char limit | Single | N | Skip Logic Group | Search Term | |||
ACQLiv0010259 | The goal of healthfinder.gov is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? | Yes | Radio button, one-up vertical | Single | Y | Healthfinder Purpose | ||||
No | ||||||||||
Not Sure | ||||||||||
How did you arrive on the healthfinder.gov site today: | I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.) | Radio button, one-up vertical | Single | Y | Brought to Site | |||||
I was previously on the Healthcare.gov site | ||||||||||
I was previously on the Health.gov site | ||||||||||
I am familiar with the site so I typed the url into my browser | ||||||||||
Message or recommendation from a friend on a social network | ||||||||||
Internet blogs or discussion forums | ||||||||||
I clicked on a link from Facebook | ||||||||||
I clicked on a link from Twitter | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Email marketing from Healthfinder (e.g., e-newsletter) | ||||||||||
Healthfinder e-card | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Conference/presentation | ||||||||||
Don't Know | ||||||||||
Familiarity with site | ||||||||||
MMW0541 | Which best describes your role? | Caretaker | Radio button, one-up vertical | Single | Y | OPS Group | Role | |||
Doctor/Nurse | ||||||||||
Government Employee | ||||||||||
General Public | ||||||||||
Librarian | ||||||||||
Public Health Professional | ||||||||||
Researcher | ||||||||||
Student | ||||||||||
Teacher/Educator | ||||||||||
Patient | ||||||||||
Other, please specify | A | |||||||||
MMW0542 | A | Other role | Text area, no char limit | Single | N | OPS Group | Other Role | |||
MMW0543 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
20-34 years old | ||||||||||
35-49 years old | ||||||||||
50-64 years old | ||||||||||
65 or older | ||||||||||
Prefer not to answer | ||||||||||
MMW0544 | How would you describe yourself? | Hispanic or Latino | Checkbox, one-up vertical | Multi | Y | Ethnicity | ||||
Black or African American | ||||||||||
White | ||||||||||
Asian | ||||||||||
American Indian or Alaska Native | ||||||||||
Native Hawaiian or Other Pacific Islander | ||||||||||
Prefer not to answer | ||||||||||
MMW0545 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
Some college | ||||||||||
College degree | ||||||||||
Advanced degree | ||||||||||
Prefer not to answer | ||||||||||
MMW0518 | After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] | Bookmark this page for later use | Checkbox One Up Vertical | Multi | Y | OPS Group | After Visit Activities | |||
Make a health decision for myself or someone I care for | ||||||||||
Do additional research online | ||||||||||
Download content to a portable device, like a mobile phone, PDA, or ipod | ||||||||||
Email the information to a friend or family member | ||||||||||
Join a health program, such as an exercise, weight loss or smoking cessation program | ||||||||||
Make an appointment with a doctor or healthcare provider | ||||||||||
Post Healthfinder content on your social networking profile, such as Facebook or MySpace | ||||||||||
Print the information and share it | ||||||||||
Send an e-card | ||||||||||
Talk to a friend or family member about the information I found today | ||||||||||
Watch an online video about this topic | ||||||||||
Write in an online diary or blog | ||||||||||
Other, please specify: | A | |||||||||
MMW0519 | A | Other activity: | Text area, no char limit | N | OPS Group | Other Activity | ||||
MMW0548 | If you could make one improvement to the healthfinder site what would it be? | Text area, no char limit | Single | Y | One Improvement |
Healthfinder.gov | ||||||||||
Healthfinder.gov | underlined & italicized: RE-ORDER FOR ALPHA | |||||||||
khZAIZ1A9tdUtYghJxQlxQ== | pink: ADDITION | |||||||||
Date: | 6/10/2013 | blue + -->: REWORDING | ||||||||
Healthfinder.gov CUSTOM QUESTION LIST | ||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
ACQLiv0010237 | How frequently do you visit the site? | This is my first visit | Radio Button One Up Vertical | Single | Y | Visit Frequency | ||||
Every few months or less often | X,Y,Z | |||||||||
Monthly | X,Y,Z | |||||||||
Weekly | X,Y,Z | |||||||||
Several times a week | X,Y,Z | |||||||||
Daily/more than once a day | X,Y,Z | |||||||||
X | If you can recall the previous design (before January 2013), please tell us how much you agree with the following: The look and feel is more visually pleasing. |
Strongly disagree | Drop down, select one | Single | N | Skip Logic Group | Redesign_Info | |||
Disagree | ||||||||||
Neutral | ||||||||||
Agree | ||||||||||
Strongly agree | ||||||||||
Not applicable | ||||||||||
Y | The new homepage makes it easier to find the information I want. | Strongly disagree | Drop down, select one | Single | N | Skip Logic Group | Redesign_L&F | |||
Disagree | ||||||||||
Neutral | ||||||||||
Agree | ||||||||||
Strongly agree | ||||||||||
Not applicable | ||||||||||
Z | The new website design makes it clear this site is focused on prevention and wellness. | Strongly disagree | Drop down, select one | Single | N | Skip Logic Group | Redesign_Navigation | |||
Disagree | ||||||||||
Neutral | ||||||||||
Agree | ||||||||||
Strongly agree | ||||||||||
Not applicable | ||||||||||
MMW0512 | Which of the following best describes the reason for your visit today? | Wellness/Prevention information for myself | B | Radio Button One Up Vertical | Single | Y | OPS Group | Reason | ||
Wellness/Prevention information for someone else (loved one, family, friend) | B | |||||||||
Wellness/Prevention information for a patient or client | B | |||||||||
Wellness/Prevention information for my work | B | |||||||||
Wellness/Prevention information for a school project | B | |||||||||
Other, please specify: | A | |||||||||
MMW0513 | A | Other reason for your visit | Text area, no char limit | Single | N | OPS Group | Other Reason | |||
ENLON0032332 | Specifically, what information were you looking to find today? | Text area, no char limit | Single | N | OPS Group | OE_Specific Info | ||||
MMW0514 | Which of the following topics best describes the health information you were looking for? (Please select only one.) | Alcohol/Drug Abuse | Radio button, one-up vertical | Single | OPS Group | Information Topic | ||||
Allergy & Asthma | ||||||||||
Cancer | ||||||||||
Diabetes | ||||||||||
Diet and Fitness | ||||||||||
General Wellness/Preventive Health | ||||||||||
Health Insurance/Medicare | ||||||||||
Heart Disease | ||||||||||
HIV and STDs | ||||||||||
Latest Health News & Research | ||||||||||
Mental Health | ||||||||||
Oral Health | ||||||||||
Pain & Arthritis | ||||||||||
Pregnancy | ||||||||||
Prescription/Medication Assistance | ||||||||||
Sleep Health | ||||||||||
Other, please specify: | A | |||||||||
MMW0515 | A | Other information you are seeking | OPS Group | Other Type of Info | ||||||
MMW0516 | Were you able to find what you were looking for? | Yes | Radio Button Two Up Vertical | Single | Y | OPS Group | Find | |||
No, please specify: | A | |||||||||
Partially | A | |||||||||
MMW0517 | A | No, please specify: | Text area, no char limit | Single | N | OPS Group | Did Not Find | |||
ACQLiv0010238 | Which of the following did you use to locate information on the site? (Please select all that apply) |
myhealthfinder Tool (Health advice based on age/sex) | D, F, I | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Navigation Method | ||
Search Tool (Typed in Search box) | ZZ, Q, P | Randomize | ||||||||
Related Resources | D | |||||||||
Health Topics A-Z | D, G | |||||||||
Health News | D | |||||||||
Health Care Reform | D, H | |||||||||
Find Services Near You | D | |||||||||
National Health Observances | D | |||||||||
Stay Connected | D | |||||||||
Other (please specify): | E | Anchor Answer Choice | ||||||||
E | Other way I looked for information: | Text area, no char limit | N | Skip Logic Group | OE_Other Nav Method | |||||
MMW0520 | D | How would you describe your ability to look for information on this site today? (Please select all that apply.) | Links often did not take me where I expected | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Navigation Problems | |
Had difficulty finding relevant information | ||||||||||
Links/labels are difficult to understand | B | |||||||||
Too many links/navigational options to choose from | ||||||||||
Had technical difficulties (error messages, broken links, etc.) | ||||||||||
Could not navigate back to previous information | A | |||||||||
Had difficulty finding specific enough information | ||||||||||
I had a navigation difficulty not listed above: | C | |||||||||
I had no difficulty navigating/browsing on this site | ||||||||||
MMW0521 | C | Please describe your navigation issue: | Text area, no char limit | N | Skip Logic Group | Other Nav Problems | ||||
MMW0522 | A | Please describe any specific navigation links or paths that did not take you where they should have? | Text area, no char limit | N | Skip Logic Group | Links/Paths Difficulty | ||||
MMW0523 | B | What specific links/labels were difficult to understand? | Text area, no char limit | N | Skip Logic Group | Links/Labels Difficulty | ||||
G | If you visited the Health Topics A-Z section today and can recall the previous design (before December 2012), please tell us what you think of the section. | Much better than the previous version | Radio button, one-up vertical | Single | Y | Skip Logic Group | Redesign_Health Topics | |||
Somewhat better than the previous version | ||||||||||
About the same as the previous version | ||||||||||
Somewhat worse than the previous version | ||||||||||
Much worse than the previous version | ||||||||||
Don't know | ||||||||||
Other, please specify: | Z | |||||||||
Z | Please specify what you think of the Health Topics A-Z section. | OE_HT Redesign | ||||||||
H | If you visited the Health Care Reform section today and can recall the previous design (before December 2012), please tell us what you think of the section. | Much better than the previous version | Radio button, one-up vertical | Single | Y | Skip Logic Group | Redesign_Health Care Reform | |||
Somewhat better than the previous version | ||||||||||
About the same as the previous version | ||||||||||
Somewhat worse than the previous version | ||||||||||
Much worse than the previous version | ||||||||||
Don't know | ||||||||||
Other, please specify: | Y | |||||||||
Y | Please specify what you think of the Health Reform section. | OE_HCR Redesign | ||||||||
I | If you visited the myhealthfinder tool today and can recall the previous design (before December 2012), please tell us what you think of the tool. | Much better than the previous version | Radio button, one-up vertical | Single | Y | Skip Logic Group | Redesign_myhealthfinder | |||
Somewhat better than the previous version | ||||||||||
About the same as the previous version | ||||||||||
Somewhat worse than the previous version | ||||||||||
Much worse than the previous version | ||||||||||
Don't know | ||||||||||
Other, please specify: | X | |||||||||
X | Please specify what you think of the myhealthfinder tool. | OE_MHF Redesign | ||||||||
F | If you could make one improvement to the myhealthfinder tool what would it be? | Text area, no char limit | Single | Y | Myhealthfinder improve | |||||
MMW0525 | ZZ | Please tell us about your experience with the search tool (search box) today. (Select all that apply.) | I had issues with the searching process (how to use it, what to enter). | W | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Search Experience | |
I had issues with the design and layout of the search results (text size, colors). | U | |||||||||
I had issues with the results of the search. | S | |||||||||
The search feature met my needs. | ||||||||||
None of these | ||||||||||
MMW0526 | W | What were your issues with the searching process? (Select all that apply.) | It was not clear how to use the search feature | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Search Process | ||
I did not know what terms to use to get the results I wanted | ||||||||||
I wanted more advanced search capabilities (exclude certain terms, limit search scope) | ||||||||||
I had a different issue with the searching process: | V | |||||||||
MMW0527 | V | My issue was: | Text area, no char limit | Skip Logic Group | Other Search Process | |||||
MMW0528 | U | What were your issues with the design and layout of the search results? (Select all that apply.) | The link colors were hard to read | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Search Design | ||
I could not see enough of the descriptions to decide which link to choose | ||||||||||
The text was too small | ||||||||||
The page was too crowded | ||||||||||
I had a different issue with the design and layout of the results: | T | |||||||||
MMW0529 | T | My issue was: | Text area, no char limit | Skip Logic Group | Other Search Design | |||||
MMW0530 | S | What were your issues with the results of the search? (Select all that apply.) | Results were not relevant or not what I wanted | Checkbox, one-up vertical | Multi | N | Skip Logic Group | Search Results | ||
The order of the results was not what I expected | ||||||||||
There were no results or too few results | ||||||||||
The titles were not helpful | ||||||||||
The descriptions were not helpful | ||||||||||
I could not narrow the results of my search | ||||||||||
I had a different issue with the results of the search: | V | |||||||||
MMW0531 | V | My issue was: | Text area, no char limit | Skip Logic Group | Other Search Results | |||||
ACQLiv0010257 | Q | Did you try clicking on links (browse the site) before using the search feature to look for information today? | Yes, I browsed/clicked on links first | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search or Nav First | ||
No, I went straight to the search feature | ||||||||||
Don't recall | ||||||||||
ACQLiv0010258 | P | Please tell us what term(s) you used in your search | Text area, no char limit | Single | N | Skip Logic Group | Search Term | |||
ACQLiv0010259 | The goal of healthfinder.gov is to help you and those you care about stay healthy by providing the most reliable health information on the Internet. Before reading this statement did you know that this was the purpose of the healthfinder.gov site? | Yes | Radio button, one-up vertical | Single | Y | Healthfinder Purpose | ||||
No | ||||||||||
Not Sure | ||||||||||
How did you arrive on the healthfinder.gov site today: | I came to the site from a search engine fesults page (Google, Bing, Yahoo, etc.) | Radio button, one-up vertical | Single | Y | Brought to Site | |||||
I was previously on the Healthcare.gov site | ||||||||||
I was previously on the Health.gov site | ||||||||||
I am familiar with the site so I typed the url into my browser | ||||||||||
Message or recommendation from a friend on a social network | ||||||||||
Internet blogs or discussion forums | ||||||||||
I clicked on a link from Facebook | ||||||||||
I clicked on a link from Twitter | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Email marketing from Healthfinder (e.g., e-newsletter) | ||||||||||
Healthfinder e-card | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Conference/presentation | ||||||||||
Don't Know | ||||||||||
Familiarity with site | ||||||||||
MMW0541 | Which best describes your role? | Caretaker | Radio button, one-up vertical | Single | Y | OPS Group | Role | |||
Doctor/Nurse | ||||||||||
Government Employee | ||||||||||
General Public | ||||||||||
Librarian | ||||||||||
Public Health Professional | ||||||||||
Researcher | ||||||||||
Student | ||||||||||
Teacher/Educator | ||||||||||
Patient | ||||||||||
Other, please specify | A | |||||||||
MMW0542 | A | Other role | Text area, no char limit | Single | N | OPS Group | Other Role | |||
MMW0543 | How old are you? | 19 or under | Dropdown (Select-one) | Single | Y | Age | ||||
20-34 years old | ||||||||||
35-49 years old | ||||||||||
50-64 years old | ||||||||||
65 or older | ||||||||||
Prefer not to answer | ||||||||||
MMW0544 | How would you describe yourself? | Hispanic or Latino | Checkbox, one-up vertical | Multi | Y | Ethnicity | ||||
Black or African American | ||||||||||
White | ||||||||||
Asian | ||||||||||
American Indian or Alaska Native | ||||||||||
Native Hawaiian or Other Pacific Islander | ||||||||||
Prefer not to answer | ||||||||||
MMW0545 | What is the highest level of education you have completed? | High school or less | Radio Button One Up Vertical | Single | Y | Education | ||||
Some college | ||||||||||
College degree | ||||||||||
Advanced degree | ||||||||||
Prefer not to answer | ||||||||||
MMW0518 | After using the healthfinder website today, how likely are you to do one of the following activities: [Please select all that apply] | Bookmark this page for later use | Checkbox One Up Vertical | Multi | Y | OPS Group | After Visit Activities | |||
Make a health decision for myself or someone I care for | ||||||||||
Do additional research online | ||||||||||
Download content to a portable device, like a mobile phone, PDA, or ipod | ||||||||||
Email the information to a friend or family member | ||||||||||
Join a health program, such as an exercise, weight loss or smoking cessation program | ||||||||||
Make an appointment with a doctor or healthcare provider | ||||||||||
Post Healthfinder content on your social networking profile, such as Facebook or MySpace | ||||||||||
Print the information and share it | ||||||||||
Send an e-card | ||||||||||
Talk to a friend or family member about the information I found today | ||||||||||
Watch an online video about this topic | ||||||||||
Write in an online diary or blog | ||||||||||
Other, please specify: | A | |||||||||
MMW0519 | A | Other activity: | Text area, no char limit | N | OPS Group | Other Activity | ||||
MMW0548 | If you could make one improvement to the healthfinder site what would it be? | Text area, no char limit | Single | Y | One Improvement |
Healthfinder.gov | |||||||||||
Healthfinder.gov | underlined & italicized: RE-ORDER FOR ALPHA | ||||||||||
Qw9NQgI5tVw5s4ZM9pF4lA== |
pink: ADDITION | ||||||||||
Date: | 6/27/2013 | blue + -->: REWORDING | |||||||||
Healthfinder.gov CUSTOM QUESTION LIST | |||||||||||
QID | Skip Logic Label | Pregunta | Respuestas posibles (límite de 50 caracteres) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
SPACQLiv0010237 | ¿Con qué frecuencia visitas nuestro sitio? | Esta es mi primera vez | Radio Button One Up Vertical | Single | Y | Visit Frequency | |||||
Una vez cada dos o tres meses, o menos | |||||||||||
Cada mes | |||||||||||
Cada semana | |||||||||||
Varias veces a la semana | |||||||||||
A diario/más de una vez al día | |||||||||||
SPMMW0512 | ¿Cuál de las siguientes opciones describe mejor la razón por la que visitas este sitio hoy? | Información sobre bienestar o prevención para mí | B | Radio Button One Up Vertical | Single | Y | OPS Group | Reason | |||
Información sobre bienestar o prevención para otra persona (un ser querido, un familiar, un amigo) | B | ||||||||||
Información sobre bienestar o prevención para un paciente o cliente | B | ||||||||||
Información sobre bienestar o prevención para mi trabajo | B | ||||||||||
Información sobre bienestar o prevención para un proyecto de la escuela | B | ||||||||||
Otra razón, por favor especifica: | A | ||||||||||
SPMMW0513 | A | Otra razón para tu visita: | Text area, no char limit | Single | N | OPS Group | otro Reason | ||||
SPLON0032332 | B | Específicamente, ¿qué información esperabas encontrar hoy? | Text area, no char limit | Single | N | OPS Group | OE_Specific Info | ||||
SPMMW0514 | ¿Cuál de las siguientes opciones describe mejor el tipo información que buscas hoy? | Detección y prevención del cáncer | Radio button, one-up vertical | Single | Y | OPS Group | Type of Info | ||||
Noticias de salud | |||||||||||
Salud del corazón | |||||||||||
El VIH y las enfermedades de transmisión sexual | |||||||||||
Nutrición y condición física | |||||||||||
Embarazo | |||||||||||
Otro tipo de información, por favor especifica: | A | ||||||||||
SPMMW0515 | A | Otra información que estabas buscando: | OPS Group | otro Type of Info | |||||||
SPMMW0516 | ¿Pudiste encontrar lo que buscabas? | Sí | Radio Button Two Up Vertical | Single | Y | OPS Group | Find | ||||
No, por favor especifica: | A | ||||||||||
En parte | |||||||||||
SPMMW0517 | A | No, por favor especifica: | Text area, no char limit | Single | N | OPS Group | Did Not Find | ||||
SPMMW0520 | ¿Cómo describirías tu capacidad para buscar información en este sitio el día de hoy? (Por favor selecciona todas las repuestas que aplican). | Los enlaces a menudo no me llevaban a donde yo esperaba. | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Navigation Problems | |||
Tuve problemas para encontrar el tipo de información que buscaba. | |||||||||||
Los enlaces o las etiquetas son difíciles de entender. | B | ||||||||||
Hay demasiados enlaces u opciones de navegación para elegir. | |||||||||||
Tuve dificultades técnicas (mensajes de error, enlaces rotos, etc.) | |||||||||||
No podía regresar a la información anterior. | A | ||||||||||
Tuve problemas para encontrar información específica | |||||||||||
Tuve una dificultad para navegar diferente a las que aquí se mencionan: | C | ||||||||||
No tuve ninguna dificultad navegando por este sitio. | |||||||||||
SPMMW0521 | C | Por favor describe qué problemas tuviste al navegar el sitio: | Text area, no char limit | N | Skip Logic Group | otro Nav Problems | |||||
SPMMW0522 | A | Por favor describe cualquier enlace o caminos de navegación específicos que no te llevaron a donde deberían haberte llevado. | Text area, no char limit | N | Skip Logic Group | Links/Paths Difficulty | |||||
SPMMW0523 | B | ¿Qué enlaces/etiquetas específicos te parecieron difíciles de entender? | Text area, no char limit | N | Skip Logic Group | Links/Labels Difficulty | |||||
SPACQLiv0010238 | ¿Cuáles de los siguientes recursos utilizaste para encontrar información en este sitio? (Por favor selecciona todas las respuestas que aplican). | miBuscador de salud (Consejos sobre temas de salud según la edad y el sexo) | C, D, E, F | Checkbox, one-up vertical | Multi | Y | Skip Logic Group | Navigation Method | |||
La función de "Buscar" (al escribir en el cuadro de búsqueda) | C | Randomize | |||||||||
Recursos de salud (Lista de temas de salud en orden alfabético) | C | ||||||||||
Tu guía de salud | C | ||||||||||
Noticias de salud | C | ||||||||||
Ninguna de estas opciones | Anchor Answer Choice | ||||||||||
SPACQLiv0010256 | C | ¿Cuál de los siguientes recursos usaste principalmente para encontrar información en este sitio? (Selecciona sólo una respuesta). |
miBuscador de salud (Consejos sobre temas de salud según la edad y el sexo) | Radio button, one-up vertical | Single | Y | Skip Logic Group | Primary Nav Method | |||
La función de "Buscar" | Randomize | ||||||||||
Recursos de salud (Lista de temas de salud en orden alfabético) | |||||||||||
Tu guía de salud | |||||||||||
Noticias de salud | |||||||||||
SPACQwil0013013 | D | ¿Usaste la herramienta de miBuscador de salud para obtener información para ti o para otra persona? | Para mí | Radio button, one-up vertical | Single | Y | Randomize | Myhealthfinder Tool Use | |||
Para otra persona | |||||||||||
SPACQwil0013014 | E | ¿Cuáles de las siguientes cosas harás como resultado de la información que recibiste de la herramienta de miBuscador de salud? (Selecciona todas las respuestas que aplican). | Hablar con un profesional de la salud/programar una visita médica | Checkbox, one-up vertical | Multi | Y | Randomize | Myhealthfinder Result | |||
Hacerme una prueba médica recomendada | |||||||||||
Ponerme una vacuna | |||||||||||
Cambiar mis hábitos de alimentación | |||||||||||
Cambiar mis hábitos de ejercicio | |||||||||||
Nada | Anchor Answer Choice | ||||||||||
Otro, por favor especifica: | Anchor Answer Choice | ||||||||||
SPACQwil0013016 | E1 | ¿Qué otra cosa harías como resultado de la información que recibiste de la herramienta de miBuscador de salud? | Text area, no char limit | N | Other Result | ||||||
SPACQwil0013015 | F | Si pudieras hacer una mejora a la herramienta de miBuscador de salud, ¿qué harías? | Text area, no char limit | Single | Y | Myhealthfinder improve | |||||
SPMMW0524 | ¿Usaste la función de "Buscar" (el cuadro de búsqueda) en tu visita de hoy? | Sí | A | Radio button, one-up vertical | Single | Y | Search Usage | ||||
No | |||||||||||
No me acuerdo | |||||||||||
SPMMW0525 | A | Por favor déjanos saber cuál fue tu experiencia de hoy con la función de "Buscar" (cuadro de búsqueda). (Selecciona todas las respuestas que aplican). | Tuve problemas con el proceso de búsqueda (cómo usarlo, qué ingresar). | B | Checkbox, one-up vertical | Multi | Y | Search Experience | |||
Tuve problemas con el diseño y la presentación de los resultados de la búsqueda (tamaño del texto, colores). | C | ||||||||||
Tuve problemas con los resultados de la búsqueda. | D | ||||||||||
La función de "Buscar" logró los resultados que yo buscaba. | |||||||||||
Ninguna de estas opciones | |||||||||||
SPMMW0526 | B | ¿Qué problemas tuviste con el proceso de la búsqueda? (Selecciona todas las respuestas que aplican). | No me era claro cómo usar la función de búsqueda. | Checkbox, one-up vertical | Multi | N | Search Process | ||||
No sabía qué términos usar para obtener los resultados que yo quería. | |||||||||||
Quería la capacidad para hacer búsquedas más avanzadas (excluir ciertos términos, limitar el alcance de la búsqueda). | |||||||||||
Tuve un problema diferente con el proceso de búsqueda: | E | ||||||||||
SPMMW0527 | E | Mi problema fue: | Text area, no char limit | otro Search Process | |||||||
SPMMW0528 | C | ¿Qué problemas tuviste con el diseño y la presentación de los resultados de la búsqueda? (Selecciona todas las respuestas que aplican). | Los colores del enlace dificultaban su lectura. | Checkbox, one-up vertical | Multi | N | Search Design | ||||
No podía ver suficiente sobre las descripciones para decidir qué enlace escoger. | |||||||||||
El texto era demasiado pequeño. | |||||||||||
La página tenía demasiadas cosas. | |||||||||||
Tuve un problema diferente con el diseño y la presentación de los resultados: | F | ||||||||||
SPMMW0529 | F | Mi problema fue: | Text area, no char limit | otro Search Design | |||||||
SPMMW0530 | D | ¿Qué problemas tuviste con los resultados de tu búsqueda? (Selecciona todas las respuestas que aplican). | Los resultados no eran pertinentes con lo que yo buscaba o no eran lo que yo quería. | Checkbox, one-up vertical | Multi | N | Search Results | ||||
El orden de los resultados no era el que yo esperaba. | |||||||||||
No hubo resultados o hubo muy pocos resultados. | |||||||||||
Los títulos no ayudaron. | |||||||||||
Las descripciones no fueron útiles. | |||||||||||
No pude restringir los resultados de mi búsqueda. | |||||||||||
Tuve un problema diferente con los resultados de la búsqueda. | G | ||||||||||
SPMMW0531 | G | Mi problema fue: | Text area, no char limit | otro Search Results | |||||||
SPACQLiv0010257 | H | ¿Intentaste hacer clic en los enlaces (navegar por el sitio) antes de usar la función de búsqueda para encontrar información el día de hoy? | Sí, primero navegué e hice clic en los enlaces | Radio button, one-up vertical | Single | Y | Skip Logic Group | Search or Nav First | |||
No, fui directamente a la función de búsqueda | |||||||||||
No recuerdo | |||||||||||
SPACQLiv0010258 | I | Por favor indícanos qué palabra(s) usaste en tu búsqueda. | Text area, no char limit | Single | N | Skip Logic Group | Search Term | ||||
SPACQLiv0010259 | El objetivo de healthfinder.gov es la de ayudar a que tú y tus seres queridos se mantengan saludables al ofrecerles la información de salud más confiable en el Internet. Antes de leer esta afirmación, ¿sabías que éste era el objetivo del sitio healthfinder.gov? | Sí | Radio button, one-up vertical | Single | Y | Healthfinder Purpose | |||||
No | |||||||||||
No estoy seguro | |||||||||||
SPACQwil0013017 | ¿Cómo llegaste hoy al sitio de healthfinder.gov?: | Llegué a este sitio desde la página de resultados de un buscador (Google, Bing, Yahoo, etc.) | Radio button, one-up vertical | Single | Y | Brought to Site | |||||
Estuve anteriormente en el sitio de Healthcare.gov | |||||||||||
Estuve anteriormente en el sitio de Health.gov | |||||||||||
Conozco el sitio, por lo que escribí el URL en mi navegador | |||||||||||
Mensaje o recomendación de un amigo en una red social | |||||||||||
Blog o foro de discusión en el Internet | |||||||||||
Hice clic en un enlace desde Facebook | |||||||||||
Hice clic en un enlace desde Twitter | |||||||||||
Mensaje de texto o alerta por celular | |||||||||||
Mercadeo electrónico de healthfinder (por ejemplo, boletín noticiero electrónico) | |||||||||||
Tarjeta electrónica de healthfinder | |||||||||||
Recomendación verbal de alguien que conozco | |||||||||||
Publicidad (anuncios) en la televisión, radio, periódicos o revistas | |||||||||||
Publicidad (anuncios) en el Internet | |||||||||||
Conferencia/presentación | |||||||||||
No lo sé | |||||||||||
Otro | |||||||||||
SPMMW0541 | ¿Cuál de las siguientes categorías mejor describe tu función? | Cuidador de alguien enfermo o con discapacidad | Radio button, one-up vertical | Single | Y | OPS Group | Role | ||||
Doctor/Enfermera | |||||||||||
Empleado del gobierno | |||||||||||
Público en general | |||||||||||
Bibliotecaria | |||||||||||
Profesional de salud pública | |||||||||||
Investigador | |||||||||||
Estudiante | |||||||||||
Maestro/educador | |||||||||||
Otro, por favor especifica | A | ||||||||||
SPMMW0542 | A | Otra función: | Text area, no char limit | Single | N | OPS Group | otro Role | ||||
SPMMW0543 | ¿Cuántos años tienes? | Menos de 20 años | Dropdown (Select-one) | Single | Y | Age | |||||
de 20 a 34 años | |||||||||||
de 35 a 49 años | |||||||||||
de 50 a 64 años | |||||||||||
65 años o mayor | |||||||||||
Prefiero no contestar esta pregunta | |||||||||||
SPMMW0544 | ¿Cómo te describirías? | Hispano o latino | Checkbox, one-up vertical | Multi | Y | Ethnicity | |||||
Negro o afroamericano | |||||||||||
Blanco | |||||||||||
Asiático | |||||||||||
Indio americano o nativo de Alaska | |||||||||||
Nativo de Hawaii o de las islas del Pacífico | |||||||||||
Prefiero no contestar esta pregunta | |||||||||||
SPMMW0545 | ¿Cuál es el nivel más alto de educación que has completado? | La secundaria (bachillerato) o menos | Radio Button One Up Vertical | Single | Y | Education | |||||
Un poco de universidad | |||||||||||
Título universitario | |||||||||||
Título de posgrado | |||||||||||
Prefiero no contestar esta pregunta | |||||||||||
SPMMW0518 | Después de haber usado el sitio web de healthfinder hoy, ¿qué probabilidad hay de que hagas una de las siguientes cosas?: [Por favor selecciona todas las respuestas que aplican] | Marcar esta página para volver a usar más adelante. | |||||||||
Tomar una decisión de salud para mí o para un ser querido. | Text area, no char limit | Single | Y | One Improvement | |||||||
Hacer más búsquedas en el internet. | |||||||||||
Descargar el contenido a un aparato portátil como un celular, PDA (asistente digital personal) o un ipod. | |||||||||||
Enviar la información por correo electrónico a un amigo o miembro de la familia. | |||||||||||
Hacerte miembro de un programa de salud, como un programa de ejercicio, pérdida de peso o para dejar de fumar. | |||||||||||
Hacer una cita con el doctor u otro proveedor de cuidados de la salud. | |||||||||||
Poner contenido de healthfinder en tu perfil de redes sociales, como Facebook o MySpace. | |||||||||||
Imprimir la información y compartirla. | |||||||||||
Enviar una tarjeta electrónica. | |||||||||||
Hablar con un amigo o miembro de la familia sobre la información que encontraste hoy. | |||||||||||
Ver un video en línea sobre este tema. | |||||||||||
Escribir en un diario o blog en línea. | |||||||||||
Otro, por favor especifica: | |||||||||||
SPMMW0519 | A | Otra actividad: | |||||||||
SPMMW0548 | Si pudieras hacer una mejora al sitio de healthfinder, ¿qué harías? |
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |