774 2014 774 USDA FSIS Renewal 2013

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 774 USDA FSIS Renewal 2013_1-31-14.xlsx

2014 755 SSA Diagnostic Survey - 775 USPTO Mobile 2013

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current Custom Qsts
Current Custom Qsts (10-22-13)
Custom Qsts (2-11-11)
Custom Qsts (7-14-10)
Current Custom Qsts (2)
Custom Qsts (12-17-08)
OLD10-30-08
OLD(10-29-08)
OLD Custom Qsts


Sheet 1: Current Model Qsts







FSIS Content + Search



MID: JE8v9CfbjD62ON5xttnyuw==


Date: 7/12/2010

\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction (1=Poor, 10=Excellent)
Likelihood to Return (1=Not Very Likely, 10=Very Likely)
1 Please rate the accuracy of information on this site. 23 What is your overall satisfaction with this site? 26 How likely are you to return to this site?
2 Please rate the quality of information on this site. 24 How well does this site meet your expectations?
Recommend (1=Not Very Likely, 10=Very Likely)
3 Please rate the freshness of content on this site. 25 How does this site compare to your idea of an ideal website? 27 How likely are you to recommend this site to someone else?

Functionality (1=Poor, 10=Excellent, Don't Know)



4 Please rate the usefulness of the services provided on this site.



5 Please rate the convenience of the services on this site.



6 Please rate the ability to accomplish what you wanted to on this site.




Look and Feel (1=Poor, 10=Excellent, Don't Know)



7 Please rate the ease of reading this site.



8 Please rate the clarity of site organization.

9 Please rate the clean layout of this site.

Navigation (1=Poor, 10=Excellent, Don't Know)
10 Please rate the degree to which the number of steps it took to get where you want is acceptable.
11 Please rate the ability to find information you want on this site.



12 Please rate the clarity of site map/directory.



13 Please rate the ease of navigation on this site.




Site Performance (1=Poor, 10=Excellent, Don't Know)



14 Please rate the speed of loading the page on this site.



15 Please rate the consistency of speed on this site.



16 Please rate the reliability of site performance on this site.




Search (1=Poor, 10=Excellent, Don't Know)



23 Please rate the usefulness of search results on this site.



24 Please rate how this site provides comprehensive search results.



25 Please rate the organization of search results on this site.



26 Please rate how the search feature helps you to narrow the results to find the information you want.





















































Sheet 2: Current Custom Qsts

Model Instance Name:

red & strike-through: DELETE





FSIS Content + Search

underlined & italicized: RE-ORDER





MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION





Date: 12/17/2008 blue + -->: REWORDING















FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Labels
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y




More than once a day




Frequency of Visit



Daily








About once a week








About once a month








Every 6 months or less





3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y
Role



Consumer








Educator








Constituent Group Member








Business








Small plant owner/operator








Scientist or Researcher








Partner





5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y
Reason for Visit



Codex Alimentarius Commission








Compliance Assistance








Current recalls








Educational materials for students or clients








Export/import; international food safety








Federal Register publications & related documents








Food defense information








Food handling information for myself/my family








Food security information








Forms








FSIS contact information or organizational structure








FSIS Notices or Directives








HACCP resources








News, meetings, conferences








Past recalls








Regulations and policies in general








Scientific data and reports








Training materials





FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
Information Seeking
AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Checkbox, one-up vertical multi Y
Search Method



News feeds (tabs)








Browse by Audience (Information For)








Browse by Subject (Topics or Programs tab)








Global (top or footer) navigation








Spotlights/Image carousel








Popular Topics list








Followed links in text





EDO04067
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Checkbox, one-up vertical multi y OPS Group Navigation Experience



Could not navigate back to previous information








Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A




EDO04068 A Other navigational difficulties:

Text field, <100 char S N OPS Group Other Navigation Experience
EDO04069
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Checkbox, one-up vertical multi y OPS Group Search Experience



Search results were helpful








Search results were not helpful








Returned too many results








Returned not enough results








Returned no results








Returned results that were too similar/redundant








Results were not relevant to my search








I did not use the search tool today.








Other, please specify: B




EDO04070 B Other search difficulties:

Text field, <100 char S N OPS Group Other Search Experience
EDO04071
Did you use the Ask Karen virtual representative system to ask a food safety question today? Yes C Radio button, one-up vertical Single Y Skip Logic Group Used Ask Karen



No





AG00151 C Please rate how satisfied you were with the help from the Ask Karen virtual representative system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group Ask Karen Rating



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





EDO04072
Did you use the askFSIS system to ask a food regulation question today? Yes D Radio button, one-up vertical Single Y Skip Logic Group Used askFSIS



No





AG00152 D Please rate how satisfied you were with the help from the askFSIS system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group askFSIS Rating



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y
FSIS email Subscriber



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y
Useful Content and Features



Audio broadcasts (MP3 or Podcast)








RSS Feed








Image files to download








Blog








Wiki








None of these















SAC1206
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor
SAC1207
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor
SAC1208
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor

Sheet 3: Current Custom Qsts (10-22-13)

Model Instance Name:

red & strike-through: DELETE





FSIS Content + Search

underlined & italicized: RE-ORDER





MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION





Date: 12/17/2008 blue + -->: REWORDING















FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Labels
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y




More than once a day




Frequency of Visit



Daily








About once a week








About once a month








Every 6 months or less





3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y
Role



Consumer








Educator








Constituent Group Member








Business








Small plant owner/operator








Scientist or Researcher








Partner





5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y
Reason for Visit



Codex Alimentarius Commission








Compliance Assistance








Current recalls








Educational materials for students or clients








Export/import; international food safety








Federal Register publications & related documents








Food defense information








Food handling information for myself/my family








Food security information








Forms








FSIS contact information or organizational structure








FSIS Notices or Directives








HACCP resources








News, meetings, conferences








Past recalls








Regulations and policies in general








Scientific data and reports








Training materials





FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
Information Seeking
AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Checkbox, one-up vertical multi Y
Search Method



News feeds (tabs)








Browse by Audience (Information For)








Browse by Subject (Topics or Programs tab)








Global (top or footer) navigation








Spotlights/Image carousel








Popular Topics list








I Want To... (Right Nav)








Followed links in text





EDO04067
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Checkbox, one-up vertical multi y OPS Group Navigation Experience



Could not navigate back to previous information








Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A




EDO04068 A Other navigational difficulties:

Text field, <100 char S N OPS Group Other Navigation Experience
EDO04069
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Checkbox, one-up vertical multi y OPS Group Search Experience



Search results were helpful








Search results were not helpful








Returned too many results








Returned not enough results








Returned no results








Returned results that were too similar/redundant








Results were not relevant to my search








I did not use the search tool today.








Other, please specify: B




EDO04070 B Other search difficulties:

Text field, <100 char S N OPS Group Other Search Experience
EDO04071
Did you use the Ask Karen virtual representative system to ask a food safety question today? Yes C Radio button, one-up vertical Single Y Skip Logic Group Used Ask Karen



No





AG00151 C Please rate how satisfied you were with the help from the Ask Karen virtual representative system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group Ask Karen Rating



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





EDO04072
Did you use the askFSIS system to ask a food regulation question today? Yes D Radio button, one-up vertical Single Y Skip Logic Group Used askFSIS



No





AG00152 D Please rate how satisfied you were with the help from the askFSIS system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group askFSIS Rating



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y
FSIS email Subscriber



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y
Useful Content and Features



Audio broadcasts (MP3 or Podcast)








RSS Feed








Image files to download








Blog








Wiki








None of these















SAC1206
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor
SAC1207
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor
SAC1208
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor

Sheet 4: Custom Qsts (2-11-11)

Model Instance Name:

red & strike-through: DELETE





FSIS Content + Search

underlined & italicized: RE-ORDER





MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION





Date: 12/17/2008 blue + -->: REWORDING















FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Labels
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y




More than once a day








Daily








About once a week








About once a month








Every 6 months or less





3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y




Consumer








Educator








Constituent Group Member








Business








Small plant owner/operator








Scientist or Researcher








Partner





5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y




Codex Alimentarius Commission








Compliance Assistance








Current recalls








Educational materials for students or clients








Export/import; international food safety








Federal Register publications & related documents








Food defense information








Food handling information for myself/my family








Food security information








Forms








FSIS contact information or organizational structure








FSIS Notices or Directives








HACCP resources








News, meetings, conferences








Past recalls








Regulations and policies in general








Scientific data and reports








Training materials





FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N

AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y




News or Spotlight Fact Sheets (home page)








Browse by Audience (Left Nav)








Browse by Subject (Left Nav)








Global Nav Buttons (Top Nav)








Clicking on images (promo ads)








Right Nav Bar








I Want To... (Right Nav)








Links in text





EDO04067
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Radio button, one-up vertical s y OPS Group



Could not navigate back to previous information








Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A




EDO04068 A Other navigational difficulties:

Text field, <100 char S N OPS Group
EDO04069
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical s y OPS Group



Search results were helpful








Search results were not helpful








Returned too many results








Returned not enough results








Returned no results








Returned results that were too similar/redundant








Results were not relevant to my search








Other, please specify: B







I did not use the search tool today.





EDO04070 B Other search difficulties:

Text field, <100 char S N OPS Group
EDO04071
Did you use the Ask Karen virtual representative system to ask a food safety question today? Yes C


Skip Logic Group



No





AG00151 C Please rate how satisfied you were with the help from the Ask Karen virtual representative system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





EDO04072
Did you use the askFSIS system to ask a food regulation question today? Yes D


Skip Logic Group



No





AG00152 D Please rate how satisfied you were with the help from the askFSIS system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y




2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y




Audio broadcasts (MP3 or Podcast)








RSS Feed








Image files to download








Blog








Wiki








None of these

















Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor


Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor


Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube



Adjust Template/Style Sheet



Internet blogs or discussion forums



Randomize



Advertising on social networks (Facebook, My Space, Twitter)








Message directly from the organization on a social network








Mobile phone text messages or alerts








Instant Message from a friend or colleague








Familiarity with the FSIS site








Promotional email(s) from FSIS








Search engine results








Word of mouth recommendation from someone I know








TV, radio, newspaper, or magazine advertising








Internet advertising








Don't know



Anchor



Other



Anchor

Sheet 5: Custom Qsts (7-14-10)

Model Instance Name:

red & strike-through: DELETE





FSIS Content + Search

underlined & italicized: RE-ORDER





MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION





Date: 12/17/2008 blue + -->: REWORDING















FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Labels
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y




More than once a day








Daily








About once a week








About once a month








Every 6 months or less





3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y




Consumer








Educator








Constituent Group Member








Business








Small plant owner/operator








Scientist or Researcher








Partner





5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y




Codex Alimentarius Commission








Compliance Assistance








Current recalls








Educational materials for students or clients








Export/import; international food safety








Federal Register publications & related documents








Food defense information








Food handling information for myself/my family








Food security information








Forms








FSIS contact information or organizational structure








FSIS Notices or Directives








HACCP resources








News, meetings, conferences








Past recalls








Regulations and policies in general








Scientific data and reports








Training materials





FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N

AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y




News or Spotlight Fact Sheets (home page)








Browse by Audience (Left Nav)








Browse by Subject (Left Nav)








Global Nav Buttons (Top Nav)








Clicking on images (promo ads)








Right Nav Bar








I Want To... (Right Nav)








Links in text





EDO04067
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site
Radio button, one-up vertical s y OPS Group



Could not navigate back to previous information








Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A




EDO04068 A Other navigational difficulties:

Text field, <100 char S N OPS Group
EDO04069
If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality? I did not encounter any difficulties
Radio button, one-up vertical s y OPS Group



Search results were helpful








Search results were not helpful








Returned too many results








Returned not enough results








Returned no results








Returned results that were too similar/redundant








Results were not relevant to my search








Other, please specify: B







I did not use the search tool today.





EDO04070 B Other search difficulties:

Text field, <100 char S N OPS Group
EDO04071
Did you use the Ask Karen virtual representative system to ask a food safety question today? Yes C


Skip Logic Group



No





AG00151 C Please rate how satisfied you were with the help from the Ask Karen virtual representative system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





EDO04072
Did you use the askFSIS system to ask a food regulation question today? Yes D


Skip Logic Group



No





AG00152 D Please rate how satisfied you were with the help from the askFSIS system: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y Skip Logic Group



2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y




2








3








4








5








6








7








8








9








Extremely satisfied - 10








Not Applicable





AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y




Audio broadcasts (MP3 or Podcast)








RSS Feed








Image files to download








Blog








Wiki








None of these
















Sheet 6: Current Custom Qsts (2)

Model Instance Name:

red & strike-through: DELETE




FSIS Content + Search

underlined & italicized: RE-ORDER




MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION




Date: 12/17/2008 blue + -->: REWORDING













FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y



More than once a day







Daily







About once a week







About once a month







Every 6 months or less




3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y



Consumer







Educator







Constituent Group Member







Business







Scientist or Researcher







Partner







Small plant owner/operator




5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y



Codex Alimentarius Commission







Compliance Assistance







Current recalls







Educational materials for students or clients







Export/import; international food safety







Federal Register publications & related documents







Food defense information







Food handling information for myself/my family







Food security information







Forms







FSIS contact information or organizational structure







FSIS Notices or Directives







HACCP resources







News, meetings, conferences







Past recalls







Regulations and policies in general







Scientific data and reports







Training materials




AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y



News or Spotlight Fact Sheets (home page)







Browse by Audience (Left Nav)







Browse by Subject (Left Nav)







Global Nav Buttons (Top Nav)







Clicking on images (promo ads)







Right Nav Bar







I Want To... (Right Nav)







Links in text




FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
AG00151
If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y



2







3







4







5







6







7







8







9







10- Extremely satisfied







Not Applicable




AG00152
If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y



2







3







4







5







6







7







8







9







10- Extremely satisfied







Not Applicable




AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it: 1-Extremely dissatisfied
Radio button, scale, has don't know Single Y



2







3







4







5







6







7







8







9







10- Extremely satisfied







Not Applicable




AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y



Audio broadcasts (MP3 or Podcast)







RSS Feed







Image files to download







Blog







Wiki







None of these














Sheet 7: Custom Qsts (12-17-08)

Model Instance Name:

red & strike-through: DELETE




FSIS Content + Search

underlined & italicized: RE-ORDER




MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION




Date: 12/17/2008 blue + -->: REWORDING













FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y



More than once a day







Daily







About once a week







About once a month







Every 6 months or less




3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y



Consumer







Educator







Constituent Group Member







Business







Scientist or Researcher







Partner







Small plant owner/operator




5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y



Codex Alimentarius Commission







Compliance Assistance







Current recalls







Educational materials for students or clients







Export/import; international food safety







Federal Register publications & related documents







Food defense information







Food handling information for myself/my family







Food security information







Forms







FSIS contact information or organizational structure







FSIS Notices or Directives







HACCP resources







News, meetings, conferences







Past recalls







Regulations and policies in general







Scientific data and reports







Training materials




AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y



News or Spotlight Fact Sheets (home page)







Browse by Audience (Left Nav)







Browse by Subject (Left Nav)







Global Nav Buttons (Top Nav)







Clicking on images (promo ads)







Right Nav Bar







I Want To... (Right Nav)







Links in text




FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
AG00151
If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:

Radio button, scale, has don't know Single Y
AG00152
If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:

Radio button, scale, has don't know Single Y
AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:

Radio button, scale, has don't know


AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y



Audio broadcasts (MP3 or Podcast)







RSS Feed







Image files to download







Blog







Wiki







None of these




AAG00043
If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply) In a magazine/newspaper
Radio button, one-up vertical Single Y



On the TV/radio







In an email/Listserv







From a Be Food Safe mailing







At conferences/meetings







I have not heard of the Be Food Safe Campaign




AAG00044
After having visited this site, what action do you anticipate taking within the next month to Be Food Safe? Washing hands and surfaces with soap and water before touching food
Drop down, select one Single Y



Using separate cutting boards for meats and produce







Using a food thermometer when cooking meals







Placing leftovers in refrigerator within 2 hours of cooking







A combination of the above steps







None of the steps







I have not heard of the Be Safe Food campaign




AAG00045
If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply) Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages
Checkbox, one-up vertical Multi Y



Place posters up around my place of work







Place Be Food Safe messages on my organization's web site







Work with radio stations to place local radio advertisements







Send one of the feature articles to a local newspaper







None of the above







I am not a food safety educator























Sheet 8: OLD10-30-08

Model Instance Name:

red & strike-through: DELETE




FSIS Content + Search

underlined & italicized: RE-ORDER




MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION




Date: 3/1/2008 blue + -->: REWORDING













FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y



More than once a day







Daily







About once a week







About once a month







Every 6 months or less




3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y



Consumer







Educator







Constituent Group Member







Business







Scientist or Researcher







Partner







Small plant owner/operator




5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y



Codex Alimentarius Commission







Compliance Assistance







Current recalls







Educational materials for students or clients







Export/import; international food safety







Federal Register publications & related documents







Food defense information







Food handling information for myself/my family







Food security information







Forms







FSIS contact information or organizational structure







FSIS Notices or Directives







HACCP resources







News, meetings, conferences







Past recalls







Regulations and policies in general







Scientific data and reports







Training materials




AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y



News or Spotlight Fact Sheets (home page)







Browse by Audience (Left Nav)







Browse by Subject (Left Nav)







Global Nav Buttons (Top Nav)







Clicking on images (promo ads)







Right Nav Bar







I Want To... (Right Nav)







Links in text




FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
AG00151
If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:

Radio button, scale, has don't know Single Y
AG00152
If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:

Radio button, scale, has don't know Single Y
AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:

Radio button, scale, has don't know


AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y



Audio broadcasts (MP3 or Podcast)







RSS Feed







Image files to download







Blog







Wiki







None of these




AAG00043
If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply) In a magazine/newspaper
Radio button, one-up vertical Single Y



On the TV/radio







In an email/Listserv







From a Be Food Safe mailing







At conferences/meetings







I have not heard of the Be Food Safe Campaign




AAG00044
After having visited this site, what action do you anticipate taking within the next month to Be Food Safe? Washing hands and surfaces with soap and water before touching food
Drop down, select one Single Y



Using separate cutting boards for meats and produce







Using a food thermometer when cooking meals







Placing leftovers in refrigerator within 2 hours of cooking







A combination of the above steps







None of the steps







I have not heard of the Be Safe Food campaign




AAG00045
If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply) Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages
Checkbox, one-up vertical Multi Y



Place posters up around my place of work







Place Be Food Safe messages on my organization's web site







Work with radio stations to place local radio advertisements







Send one of the feature articles to a local newspaper







None of the above







I am not a food safety educator























Sheet 9: OLD(10-29-08)

Model Instance Name:

red & strike-through: DELETE




FSIS Content + Search

underlined & italicized: RE-ORDER




MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION




Date: 3/1/2008 blue + -->: REWORDING













FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y



More than once a day







Daily







About once a week







About once a month







Every 6 months or less




C3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y



Consumer







Educator







Constituent Group Member







Business







Scientist or Researcher







Partner







Small plant owner/operator













C3981
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y



Codex Alimentarius Commission







Compliance Assistance







Current recalls







Educational materials for students or clients







Export/import; international food safety







Federal Register publications & related documents







Food defense information







Food handling information for myself/my family







Food security information







Forms







FSIS contact information or organizational structure







FSIS Notices or Directives







HACCP resources







News, meetings, conferences







Past recalls







Regulations and policies in general







Scientific data and reports







Training materials




CFS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
C6148
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y



News or Spotlight Fact Sheets (home page)







Browse by Audience (Left Nav)







Browse by Subject (Left Nav)







Global Nav Buttons (Top Nav)







Clicking on images (promo ads)







Right Nav Bar







I Want To... (Right Nav)







Links in text




CAG00151
If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:

Radio button, scale, has don't know Single Y
CAG00152
If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:

Radio button, scale, has don't know Single Y
CAG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:

Radio button, scale, has don't know


CAG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y



Audio broadcasts (MP3 or Podcast)







RSS Feed







Image files to download







Blog







Wiki







None of these




CAAG00043
If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply) In a magazine/newspaper
Radio button, one-up vertical Single Y



On the TV/radio







In an email/Listserv







From a Be Food Safe mailing







At conferences/meetings







I have not heard of the Be Food Safe Campaign




CAAG00044
After having visited this site, what action do you anticipate taking within the next month to Be Food Safe? Washing hands and surfaces with soap and water before touching food
Drop down, select one Single Y



Using separate cutting boards for meats and produce







Using a food thermometer when cooking meals







Placing leftovers in refrigerator within 2 hours of cooking







A combination of the above steps







None of the steps







I have not heard of the Be Safe Food campaign




CAAG00045
If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply) Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages
Checkbox, one-up vertical Multi Y



Place posters up around my place of work







Place Be Food Safe messages on my organization's web site







Work with radio stations to place local radio advertisements







Send one of the feature articles to a local newspaper







None of the above







I am not a food safety educator























Sheet 10: OLD Custom Qsts

Model Instance Name:

red & strike-through: DELETE




FSIS Content + Search

underlined & italicized: RE-ORDER




MID: JE8v9CfbjD62ON5xttnyuw==

pink: ADDITION




Date: 3/1/2008 blue + -->: REWORDING













FSIS Content + Search CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions
235
How frequently do you visit this site? First time
Dropdown (Select-one) Single Y



More than once a day







Daily







About once a week







About once a month







Every 6 months or less




3980
What best describes you? FSIS Employee
Radio button, one-up vertical Single Y



Consumer







Educator







Constituent Group Member







Business







Scientist or Researcher







Partner







Small plant owner/operator




5190931
Which of the following best describes what you were looking for? Career/job Information
Checkbox, one-up vertical Multi Y



Codex Alimentarius Commission







Compliance Assistance







Current recalls







Educational materials for students or clients







Export/import; international food safety







Federal Register publications & related documents







Food defense information







Food handling information for myself/my family







Food security information







Forms







FSIS contact information or organizational structure







FSIS Notices or Directives







HACCP resources







News, meetings, conferences







Past recalls







Regulations and policies in general







Scientific data and reports







Training materials




AG00150
How did you search for the information on our site today? (Select all that apply) Entered terms into FSIS Search box
Radio button, one-up vertical Single Y



News or Spotlight Fact Sheets (home page)







Browse by Audience (Left Nav)







Browse by Subject (Left Nav)







Global Nav Buttons (Top Nav)







Clicking on images (promo ads)







Right Nav Bar







I Want To... (Right Nav)







Links in text




FS00149
What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)

Text area, no char limit open N
AG00151
If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:

Radio button, scale, has don't know Single Y
AG00152
If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:

Radio button, scale, has don't know Single Y
AG00153
If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:

Radio button, scale, has don't know


AG00154
To help FSIS plan new content and features, please tell us which one of these you would find most useful: Video clips/video news releases
Drop down, select one Single Y



Audio broadcasts (MP3 or Podcast)







RSS Feed







Image files to download







Blog







Wiki







None of these




AAG00043
If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply) In a magazine/newspaper
Radio button, one-up vertical Single Y



On the TV/radio







In an email/Listserv







From a Be Food Safe mailing







At conferences/meetings







I have not heard of the Be Food Safe Campaign




AAG00044
After having visited this site, what action do you anticipate taking within the next month to Be Food Safe? Washing hands and surfaces with soap and water before touching food
Drop down, select one Single Y



Using separate cutting boards for meats and produce







Using a food thermometer when cooking meals







Placing leftovers in refrigerator within 2 hours of cooking







A combination of the above steps







None of the steps







I have not heard of the Be Safe Food campaign




AAG00045
If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply) Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages
Checkbox, one-up vertical Multi Y



Place posters up around my place of work







Place Be Food Safe messages on my organization's web site







Work with radio stations to place local radio advertisements







Send one of the feature articles to a local newspaper







None of the above







I am not a food safety educator






















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