774 2014 774 USDA FSIS Renewal 2013

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Overview

Current Model Qsts
Current Custom Qsts
Current Custom Qsts (10-22-13)
Custom Qsts (2-11-11)
Custom Qsts (7-14-10)
Current Custom Qsts (2)
Custom Qsts (12-17-08)
OLD10-30-08
OLD(10-29-08)
OLD Custom Qsts

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Sheet 1: Current Model Qsts

FSIS Content + Search
MID:	JE8v9CfbjD62ON5xttnyuw==
Date:	7/12/2010
\
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Content (1=Poor, 10=Excellent, Don't Know)		Satisfaction (1=Poor, 10=Excellent)		Likelihood to Return (1=Not Very Likely, 10=Very Likely)
1	Please rate the accuracy of information on this site.	23	What is your overall satisfaction with this site?	26	How likely are you to return to this site?
2	Please rate the quality of information on this site.	24	How well does this site meet your expectations?		Recommend (1=Not Very Likely, 10=Very Likely)
3	Please rate the freshness of content on this site.	25	How does this site compare to your idea of an ideal website?	27	How likely are you to recommend this site to someone else?
	Functionality (1=Poor, 10=Excellent, Don't Know)
4	Please rate the usefulness of the services provided on this site.
5	Please rate the convenience of the services on this site.
6	Please rate the ability to accomplish what you wanted to on this site.
	Look and Feel (1=Poor, 10=Excellent, Don't Know)
7	Please rate the ease of reading this site.
8	Please rate the clarity of site organization.
9	Please rate the clean layout of this site.
	Navigation (1=Poor, 10=Excellent, Don't Know)
10	Please rate the degree to which the number of steps it took to get where you want is acceptable.
11	Please rate the ability to find information you want on this site.
12	Please rate the clarity of site map/directory.
13	Please rate the ease of navigation on this site.
	Site Performance (1=Poor, 10=Excellent, Don't Know)
14	Please rate the speed of loading the page on this site.
15	Please rate the consistency of speed on this site.
16	Please rate the reliability of site performance on this site.
	Search (1=Poor, 10=Excellent, Don't Know)
23	Please rate the usefulness of search results on this site.
24	Please rate how this site provides comprehensive search results.
25	Please rate the organization of search results on this site.
26	Please rate how the search feature helps you to narrow the results to find the information you want.

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Sheet 2: Current Custom Qsts

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	12/17/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day						Frequency of Visit
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y		Role
			Consumer
			Educator
			Constituent Group Member
			Business
			Small plant owner/operator
			Scientist or Researcher
			Partner
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y		Reason for Visit
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N		Information Seeking
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Checkbox, one-up vertical	multi	Y		Search Method
			News feeds (tabs)
			Browse by Audience (Information For)
			Browse by Subject (Topics or Programs tab)
			Global (top or footer) navigation
			Spotlights/Image carousel
			Popular Topics list
			Followed links in text
EDO04067		Please describe your experience with navigation on this site today.	I had no difficulty browsing on this site		Checkbox, one-up vertical	multi	y	OPS Group	Navigation Experience
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken link)
			Other, please specify:	A
EDO04068	A	Other navigational difficulties:			Text field, <100 char	S	N	OPS Group	Other Navigation Experience
EDO04069		If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?	I did not encounter any difficulties		Checkbox, one-up vertical	multi	y	OPS Group	Search Experience
			Search results were helpful
			Search results were not helpful
			Returned too many results
			Returned not enough results
			Returned no results
			Returned results that were too similar/redundant
			Results were not relevant to my search
			I did not use the search tool today.
			Other, please specify:	B
EDO04070	B	Other search difficulties:			Text field, <100 char	S	N	OPS Group	Other Search Experience
EDO04071		Did you use the Ask Karen virtual representative system to ask a food safety question today?	Yes	C	Radio button, one-up vertical	Single	Y	Skip Logic Group	Used Ask Karen
			No
AG00151	C	Please rate how satisfied you were with the help from the Ask Karen virtual representative system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group	Ask Karen Rating
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
EDO04072		Did you use the askFSIS system to ask a food regulation question today?	Yes	D	Radio button, one-up vertical	Single	Y	Skip Logic Group	Used askFSIS
			No
AG00152	D	Please rate how satisfied you were with the help from the askFSIS system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group	askFSIS Rating
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y		FSIS email Subscriber
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y		Useful Content and Features
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
SAC1206		Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
SAC1207		Rank 2	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 2
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
SAC1208		Rank 3	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 3
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor

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Sheet 3: Current Custom Qsts (10-22-13)

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	12/17/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day						Frequency of Visit
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y		Role
			Consumer
			Educator
			Constituent Group Member
			Business
			Small plant owner/operator
			Scientist or Researcher
			Partner
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y		Reason for Visit
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N		Information Seeking
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Checkbox, one-up vertical	multi	Y		Search Method
			News feeds (tabs)
			Browse by Audience (Information For)
			Browse by Subject (Topics or Programs tab)
			Global (top or footer) navigation
			Spotlights/Image carousel
			Popular Topics list
			I Want To... (Right Nav)
			Followed links in text
EDO04067		Please describe your experience with navigation on this site today.	I had no difficulty browsing on this site		Checkbox, one-up vertical	multi	y	OPS Group	Navigation Experience
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken link)
			Other, please specify:	A
EDO04068	A	Other navigational difficulties:			Text field, <100 char	S	N	OPS Group	Other Navigation Experience
EDO04069		If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?	I did not encounter any difficulties		Checkbox, one-up vertical	multi	y	OPS Group	Search Experience
			Search results were helpful
			Search results were not helpful
			Returned too many results
			Returned not enough results
			Returned no results
			Returned results that were too similar/redundant
			Results were not relevant to my search
			I did not use the search tool today.
			Other, please specify:	B
EDO04070	B	Other search difficulties:			Text field, <100 char	S	N	OPS Group	Other Search Experience
EDO04071		Did you use the Ask Karen virtual representative system to ask a food safety question today?	Yes	C	Radio button, one-up vertical	Single	Y	Skip Logic Group	Used Ask Karen
			No
AG00151	C	Please rate how satisfied you were with the help from the Ask Karen virtual representative system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group	Ask Karen Rating
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
EDO04072		Did you use the askFSIS system to ask a food regulation question today?	Yes	D	Radio button, one-up vertical	Single	Y	Skip Logic Group	Used askFSIS
			No
AG00152	D	Please rate how satisfied you were with the help from the askFSIS system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group	askFSIS Rating
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y		FSIS email Subscriber
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y		Useful Content and Features
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
SAC1206		Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
SAC1207		Rank 2	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 2
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
SAC1208		Rank 3	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 3
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor

---

Sheet 4: Custom Qsts (2-11-11)

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	12/17/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Small plant owner/operator
			Scientist or Researcher
			Partner
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
EDO04067		Please describe your experience with navigation on this site today.	I had no difficulty browsing on this site		Radio button, one-up vertical	s	y	OPS Group
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken link)
			Other, please specify:	A
EDO04068	A	Other navigational difficulties:			Text field, <100 char	S	N	OPS Group
EDO04069		If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?	I did not encounter any difficulties		Radio button, one-up vertical	s	y	OPS Group
			Search results were helpful
			Search results were not helpful
			Returned too many results
			Returned not enough results
			Returned no results
			Returned results that were too similar/redundant
			Results were not relevant to my search
			Other, please specify:	B
			I did not use the search tool today.
EDO04070	B	Other search difficulties:			Text field, <100 char	S	N	OPS Group
EDO04071		Did you use the Ask Karen virtual representative system to ask a food safety question today?	Yes	C				Skip Logic Group
			No
AG00151	C	Please rate how satisfied you were with the help from the Ask Karen virtual representative system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
EDO04072		Did you use the askFSIS system to ask a food regulation question today?	Yes	D				Skip Logic Group
			No
AG00152	D	Please rate how satisfied you were with the help from the askFSIS system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
		Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1	Message or recommendation from a friend on a social network		Drop down, select one	Single	Y	Rank Group	SV - Rank 1
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
		Rank 2	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 2
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor
		Rank 3	Message or recommendation from a friend on a social network		Drop down, select one	Single	N	Rank Group	SV - Rank 3
			Video I saw on YouTube					Adjust Template/Style Sheet
			Internet blogs or discussion forums					Randomize
			Advertising on social networks (Facebook, My Space, Twitter)
			Message directly from the organization on a social network
			Mobile phone text messages or alerts
			Instant Message from a friend or colleague
			Familiarity with the FSIS site
			Promotional email(s) from FSIS
			Search engine results
			Word of mouth recommendation from someone I know
			TV, radio, newspaper, or magazine advertising
			Internet advertising
			Don't know					Anchor
			Other					Anchor

---

Sheet 5: Custom Qsts (7-14-10)

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	12/17/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Labels
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Small plant owner/operator
			Scientist or Researcher
			Partner
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
EDO04067		Please describe your experience with navigation on this site today.	I had no difficulty browsing on this site		Radio button, one-up vertical	s	y	OPS Group
			Could not navigate back to previous information
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels are difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken link)
			Other, please specify:	A
EDO04068	A	Other navigational difficulties:			Text field, <100 char	S	N	OPS Group
EDO04069		If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?	I did not encounter any difficulties		Radio button, one-up vertical	s	y	OPS Group
			Search results were helpful
			Search results were not helpful
			Returned too many results
			Returned not enough results
			Returned no results
			Returned results that were too similar/redundant
			Results were not relevant to my search
			Other, please specify:	B
			I did not use the search tool today.
EDO04070	B	Other search difficulties:			Text field, <100 char	S	N	OPS Group
EDO04071		Did you use the Ask Karen virtual representative system to ask a food safety question today?	Yes	C				Skip Logic Group
			No
AG00151	C	Please rate how satisfied you were with the help from the Ask Karen virtual representative system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
EDO04072		Did you use the askFSIS system to ask a food regulation question today?	Yes	D				Skip Logic Group
			No
AG00152	D	Please rate how satisfied you were with the help from the askFSIS system:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y	Skip Logic Group
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y
			2
			3
			4
			5
			6
			7
			8
			9
			Extremely satisfied - 10
			Not Applicable
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these

---

Sheet 6: Current Custom Qsts (2)

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	12/17/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Scientist or Researcher
			Partner
			Small plant owner/operator
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
AG00151		If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y
			2
			3
			4
			5
			6
			7
			8
			9
			10- Extremely satisfied
			Not Applicable
AG00152		If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y
			2
			3
			4
			5
			6
			7
			8
			9
			10- Extremely satisfied
			Not Applicable
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:	1-Extremely dissatisfied		Radio button, scale, has don't know	Single	Y
			2
			3
			4
			5
			6
			7
			8
			9
			10- Extremely satisfied
			Not Applicable
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these

---

Sheet 7: Custom Qsts (12-17-08)

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	12/17/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Scientist or Researcher
			Partner
			Small plant owner/operator
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
AG00151		If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:			Radio button, scale, has don't know	Single	Y
AG00152		If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:			Radio button, scale, has don't know	Single	Y
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:			Radio button, scale, has don't know
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
AAG00043		If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply)	In a magazine/newspaper		Radio button, one-up vertical	Single	Y
			On the TV/radio
			In an email/Listserv
			From a Be Food Safe mailing
			At conferences/meetings
			I have not heard of the Be Food Safe Campaign
AAG00044		After having visited this site, what action do you anticipate taking within the next month to Be Food Safe?	Washing hands and surfaces with soap and water before touching food		Drop down, select one	Single	Y
			Using separate cutting boards for meats and produce
			Using a food thermometer when cooking meals
			Placing leftovers in refrigerator within 2 hours of cooking
			A combination of the above steps
			None of the steps
			I have not heard of the Be Safe Food campaign
AAG00045		If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply)	Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages		Checkbox, one-up vertical	Multi	Y
			Place posters up around my place of work
			Place Be Food Safe messages on my organization's web site
			Work with radio stations to place local radio advertisements
			Send one of the feature articles to a local newspaper
			None of the above
			I am not a food safety educator

---

Sheet 8: OLD10-30-08

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	3/1/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Scientist or Researcher
			Partner
			Small plant owner/operator
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
AG00151		If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:			Radio button, scale, has don't know	Single	Y
AG00152		If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:			Radio button, scale, has don't know	Single	Y
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:			Radio button, scale, has don't know
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
AAG00043		If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply)	In a magazine/newspaper		Radio button, one-up vertical	Single	Y
			On the TV/radio
			In an email/Listserv
			From a Be Food Safe mailing
			At conferences/meetings
			I have not heard of the Be Food Safe Campaign
AAG00044		After having visited this site, what action do you anticipate taking within the next month to Be Food Safe?	Washing hands and surfaces with soap and water before touching food		Drop down, select one	Single	Y
			Using separate cutting boards for meats and produce
			Using a food thermometer when cooking meals
			Placing leftovers in refrigerator within 2 hours of cooking
			A combination of the above steps
			None of the steps
			I have not heard of the Be Safe Food campaign
AAG00045		If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply)	Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages		Checkbox, one-up vertical	Multi	Y
			Place posters up around my place of work
			Place Be Food Safe messages on my organization's web site
			Work with radio stations to place local radio advertisements
			Send one of the feature articles to a local newspaper
			None of the above
			I am not a food safety educator

---

Sheet 9: OLD(10-29-08)

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	3/1/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
C3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Scientist or Researcher
			Partner
			Small plant owner/operator
C3981		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
CFS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
C6148		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
CAG00151		If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:			Radio button, scale, has don't know	Single	Y
CAG00152		If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:			Radio button, scale, has don't know	Single	Y
CAG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:			Radio button, scale, has don't know
CAG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
CAAG00043		If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply)	In a magazine/newspaper		Radio button, one-up vertical	Single	Y
			On the TV/radio
			In an email/Listserv
			From a Be Food Safe mailing
			At conferences/meetings
			I have not heard of the Be Food Safe Campaign
CAAG00044		After having visited this site, what action do you anticipate taking within the next month to Be Food Safe?	Washing hands and surfaces with soap and water before touching food		Drop down, select one	Single	Y
			Using separate cutting boards for meats and produce
			Using a food thermometer when cooking meals
			Placing leftovers in refrigerator within 2 hours of cooking
			A combination of the above steps
			None of the steps
			I have not heard of the Be Safe Food campaign
CAAG00045		If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply)	Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages		Checkbox, one-up vertical	Multi	Y
			Place posters up around my place of work
			Place Be Food Safe messages on my organization's web site
			Work with radio stations to place local radio advertisements
			Send one of the feature articles to a local newspaper
			None of the above
			I am not a food safety educator

---

Sheet 10: OLD Custom Qsts

Model Instance Name:			red & strike-through: DELETE
FSIS Content + Search			underlined & italicized: RE-ORDER
MID: JE8v9CfbjD62ON5xttnyuw==			pink: ADDITION
Date:	3/1/2008		blue + -->: REWORDING
FSIS Content + Search CUSTOM QUESTION LIST
QID	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions
235		How frequently do you visit this site?	First time		Dropdown (Select-one)	Single	Y
			More than once a day
			Daily
			About once a week
			About once a month
			Every 6 months or less
3980		What best describes you?	FSIS Employee		Radio button, one-up vertical	Single	Y
			Consumer
			Educator
			Constituent Group Member
			Business
			Scientist or Researcher
			Partner
			Small plant owner/operator
5190931		Which of the following best describes what you were looking for?	Career/job Information		Checkbox, one-up vertical	Multi	Y
			Codex Alimentarius Commission
			Compliance Assistance
			Current recalls
			Educational materials for students or clients
			Export/import; international food safety
			Federal Register publications & related documents
			Food defense information
			Food handling information for myself/my family
			Food security information
			Forms
			FSIS contact information or organizational structure
			FSIS Notices or Directives
			HACCP resources
			News, meetings, conferences
			Past recalls
			Regulations and policies in general
			Scientific data and reports
			Training materials
AG00150		How did you search for the information on our site today? (Select all that apply)	Entered terms into FSIS Search box		Radio button, one-up vertical	Single	Y
			News or Spotlight Fact Sheets (home page)
			Browse by Audience (Left Nav)
			Browse by Subject (Left Nav)
			Global Nav Buttons (Top Nav)
			Clicking on images (promo ads)
			Right Nav Bar
			I Want To... (Right Nav)
			Links in text
FS00149		What specific task did you come to our site to accomplish today? (Be specific, such as register for meeting, read latest publication)			Text area, no char limit	open	N
AG00151		If you have used the Ask Karen virtual representative system to ask a food safety question, please rate how satisfied you were with the help:			Radio button, scale, has don't know	Single	Y
AG00152		If you have used the askFSIS system to ask a food regulation question, please your overall satisfaction:			Radio button, scale, has don't know	Single	Y
AG00153		If you have signed up for the FSIS E-mail Subscription Service, please rate your satisfaction with it:			Radio button, scale, has don't know
AG00154		To help FSIS plan new content and features, please tell us which one of these you would find most useful:	Video clips/video news releases		Drop down, select one	Single	Y
			Audio broadcasts (MP3 or Podcast)
			RSS Feed
			Image files to download
			Blog
			Wiki
			None of these
AAG00043		If you have heard of the Be Food Safe campaign, how did you hear about it? (select all that apply)	In a magazine/newspaper		Radio button, one-up vertical	Single	Y
			On the TV/radio
			In an email/Listserv
			From a Be Food Safe mailing
			At conferences/meetings
			I have not heard of the Be Food Safe Campaign
AAG00044		After having visited this site, what action do you anticipate taking within the next month to Be Food Safe?	Washing hands and surfaces with soap and water before touching food		Drop down, select one	Single	Y
			Using separate cutting boards for meats and produce
			Using a food thermometer when cooking meals
			Placing leftovers in refrigerator within 2 hours of cooking
			A combination of the above steps
			None of the steps
			I have not heard of the Be Safe Food campaign
AAG00045		If you are a food safety educator, which action do you most anticipate taking within the next 6 months to implement the Be Food Safe campaign? (mark all that apply)	Collaborate with partners, i.e. a local health dept, Co-op extension, to increase awareness of the Be Food Safe messages		Checkbox, one-up vertical	Multi	Y
			Place posters up around my place of work
			Place Be Food Safe messages on my organization's web site
			Work with radio stations to place local radio advertisements
			Send one of the feature articles to a local newspaper
			None of the above
			I am not a food safety educator