781 2014 781 Architect of the US Capitol Gift Shop

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 781 Architect of the US Capitol Gift Shop.xlsx

2014 781 Architect of the U.S. Capitol Gift Shop - 2014 793 FTC Compliant Assistant Survey

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
MQs V1 Qsts 1&2
MQs V2 Qsts 1&3
MQs V3 Qsts 2&3
Custom Questions (All)


Sheet 1: Current Model Qsts

Model Instance Name:





CVC Gift Shop




MID:
ZE5s49lF8AJMsJZwIhpQxw==


Partitioned (Y/N)? N





Date:
2/27/2012



CVC Gift Shop
Model questions utilize the ACSI methodology to determine scores and impacts


ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS









Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)
1 Engagement - Friendliness Thinking about the store associates, please rate them on:
Friendliness when speaking to you.
19 What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center?
(1=Very Dissatisfied, 10=Very Satisfied)
22 How likely are you to return to the U.S. Capitol Visitor Center?
2 Engagement - Promptness Promptness to acknowledge you. 20 How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)
3 Engagement - Effort Effort to understand your needs. 21 How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience?
(1=Not Very Close, 10=Very Close)
23 How likely are you to recommend the gift shop to someone else?


Service (1=Strongly Disagree, 10=Strongly Agree)


Perception (1=Very Unlikely, 10=Very Likely)
4 Service - Assistance Please rate your level of agreement with the following statements:
Associates provided excellent assistance to help you find what you were looking for.


24 How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?
5 Service - Knowledge Store Associates were knowledgeable regarding store products.


Future Participation (1=Very Unlikely, 10=Very Likely)
6 Service - Availability Associates were always available when you need them.

25 How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?


Store Environment (1=Poor, 10=Excellent, Don't Know)


Community Service (1=Very Unlikely, 10=Very Likely)
7 Environment - Cleanliness Thinking about the environment of the store you visited, please rate the following:
Cleanliness of the store.


26 How likely are you to donate time and effort to community service in your local area?
8 Environment - Layout How well the layout of the store allowed room to shop.



9 Environment - Appeal The appeal of displays/posters/signage.





Presentation (1=Poor, 10=Excellent, Don't Know)



10 Presentation - Labels Thinking about the displays used throughout the store, please rate the following:
The degree to which products were clearly marked/priced.




11 Presentation - Accessibility How well the items you wanted were accessible and easy to reach.



12 Presentation - Organized The level to which products were well-organized and easy to find.





Products (1=Strongly Disagree, 10=Strongly Agree)



13 Products - Interest Please rate your level of agreement with the following statements:
The products you find at the gift shop were items you are interested in purchasing.




14 Products - Uniqueness The products available in the gift shop were unique and cannot be found elsewhere.



15 Products - Variety The gift shop had the variety of souvenirs and gifts you were looking for from a gift shop.





Price (1=Strongly Disagree, 10=Strongly Agree)



16 Price - Competitiveness Please rate your level of agreement with the following statements:
The price of products you purchased were competitive relative to similar products purchased from other gift shops.


17 Price - Value Given the quality of products you received, the price paid is a great value.
18 Price - Quality Given the price that you pay, the quality of products you received is excellent.


Sheet 2: MQs V1 Qsts 1&2

Model Instance Name:




CVC Gift Shop



MID: VAtBJcBcokpwRIhEVUwJxQ4C


Partitioned (Y/N)? N




Date: 2/27/2012



CVC Gift Shop V1
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)
1 Thinking about the store associates, please rate them on:
Friendliness when speaking to you.
1 What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center?
(1=Very Dissatisfied, 10=Very Satisfied)
4 How likely are you to return to the U.S. Capitol Visitor Center?
2 Promptness to acknowledge you. 2 How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Service (1=Strongly Disagree, 10=Strongly Agree) 3 How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience?
(1=Not Very Close, 10=Very Close)
5 How likely are you to recommend the gift shop to someone else?
4 Please rate your level of agreement with the following statements:
Associates provided excellent assistance to help you find what you were looking for.



Perception (1=Very Unlikely, 10=Very Likely)
5 Store Associates were knowledgeable regarding store products.

24 How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?

Store Environment (1=Poor, 10=Excellent, Don't Know)


Future Participation (1=Very Unlikely, 10=Very Likely)
7 Thinking about the environment of the store you visited, please rate the following:
Cleanliness of the store.


25 How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
8 How well the layout of the store allowed room to shop.


Community Service (1=Very Unlikely, 10=Very Likely)

Presentation (1=Poor, 10=Excellent, Don't Know)

26 How likely are you to donate time and effort to community service in your local area?
10 Thinking about the displays used throughout the store, please rate the following:
The degree to which products were clearly marked/priced.




11 How well the items you wanted were accessible and easy to reach.




Products (1=Strongly Disagree, 10=Strongly Agree)



13 Please rate your level of agreement with the following statements:
The products you find at the gift shop were items you are interested in purchasing.




14 The products available in the gift shop were unique and cannot be found elsewhere.




Price (1=Strongly Disagree, 10=Strongly Agree)



16 Please rate your level of agreement with the following statements:
The price of products you purchased were competitive relative to similar products purchased from other gift shops.




17 Given the quality of products you received, the price paid is a great value.



























Sheet 3: MQs V2 Qsts 1&3

Model Instance Name:




CVC Gift Shop



MID: N1kMQY0kIlskIFJt8R459w4C


Partitioned (Y/N)? N




Date: 2/27/2012



CVC Gift Shop V2
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)
1 Thinking about the store associates, please rate them on:
Friendliness when speaking to you.
1 What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center?
(1=Very Dissatisfied, 10=Very Satisfied)
4 How likely are you to return to the U.S. Capitol Visitor Center?
3 Effort to understand your needs. 2 How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Service (1=Strongly Disagree, 10=Strongly Agree) 3 How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience?
(1=Not Very Close, 10=Very Close)
5 How likely are you to recommend the gift shop to someone else?
4 Please rate your level of agreement with the following statements:
Associates provided excellent assistance to help you find what you were looking for.



Perception (1=Very Unlikely, 10=Very Likely)
6 Associates were always available when you need them.

24 How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?

Store Environment (1=Poor, 10=Excellent, Don't Know)


Future Participation (1=Very Unlikely, 10=Very Likely)
7 Thinking about the environment of the store you visited, please rate the following:
Cleanliness of the store.


25 How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
9 The appeal of displays/posters/signage.


Community Service (1=Very Unlikely, 10=Very Likely)

Presentation (1=Poor, 10=Excellent, Don't Know)

26 How likely are you to donate time and effort to community service in your local area?
10 Thinking about the displays used throughout the store, please rate the following:
The degree to which products were clearly marked/priced.




12 The level to which products were well-organized and easy to find.




Products (1=Strongly Disagree, 10=Strongly Agree)



13 Please rate your level of agreement with the following statements:
The products you find at the gift shop were items you are interested in purchasing.




15 The gift shop had the variety of souvenirs and gifts you were looking for from a gift shop.




Price (1=Strongly Disagree, 10=Strongly Agree)



16 Please rate your level of agreement with the following statements:
The price of products you purchased were competitive relative to similar products purchased from other gift shops.




18 Given the price that you pay, the quality of products you received is excellent.



























Sheet 4: MQs V3 Qsts 2&3

Model Instance Name:




CVC Gift Shop



MID: kt558MVUMUMg9Usph8RI0g4C


Partitioned (Y/N)? N




Date: 2/27/2012



CVC Gift Shop V3
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)
2 Thinking about the store associates, please rate them on:
Promptness to acknowledge you.
1 What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center?
(1=Very Dissatisfied, 10=Very Satisfied)
4 How likely are you to return to the U.S. Capitol Visitor Center?
3 Effort to understand your needs. 2 How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Service (1=Strongly Disagree, 10=Strongly Agree) 3 How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience?
(1=Not Very Close, 10=Very Close)
5 How likely are you to recommend the gift shop to someone else?
5 Please rate your level of agreement with the following statements:
Store Associates were knowledgeable regarding store products.



Perception (1=Very Unlikely, 10=Very Likely)
6 Associates were always available when you need them.

24 How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?

Store Environment (1=Poor, 10=Excellent, Don't Know)


Future Participation (1=Very Unlikely, 10=Very Likely)
8 Thinking about the environment of the store you visited, please rate the following:
How well the layout of the store allowed room to shop.


25 How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
9 The appeal of displays/posters/signage.


Community Service (1=Very Unlikely, 10=Very Likely)

Presentation (1=Poor, 10=Excellent, Don't Know)

26 How likely are you to donate time and effort to community service in your local area?
11 Thinking about the displays used throughout the store, please rate the following:
How well the items you wanted were accessible and easy to reach.




12 The level to which products were well-organized and easy to find.




Products (1=Strongly Disagree, 10=Strongly Agree)



14 Please rate your level of agreement with the following statements:
The products available in the gift shop were unique and cannot be found elsewhere.




15 The gift shop had the variety of souvenirs and gifts you were looking for from a gift shop.




Price (1=Strongly Disagree, 10=Strongly Agree)



17 Please rate your level of agreement with the following statements:
Given the quality of products you received, the price paid is a great value.




18 Given the price that you pay, the quality of products you received is excellent.



























Sheet 5: Custom Questions (All)

Model Instance Name:

red & strike-through: DELETE







CVC Gift Shop

underlined & italicized: RE-ORDER






MID: ZE5s49lF8AJMsJZwIhpQxw==
pink: ADDITION






Date: 2/21/2012 blue + -->: REWORDING



















CVC Gift Shop CUSTOM QUESTION LIST



QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions 25 character limit. CQ Label Denise.Philips: This is internal, to assist me and the clients. You can ignore. CQ Type

SAC7854
Were you greeted when you entered the gift shop? Yes
Radio button, one-up vertical Single Y
Greeting Gift Shop




No








SAC7858
Approximately how much time did you spend in the gift shop? Less than 5 minutes
Drop down, select one Single Y
Time Gift Shop Gift Shop




5-15 minutes











15-30 minutes











More than 30 minutes








SAC7859
What were the reason(s) you decided to browse the gift shop? (Please select all that apply.) To find a souvenir to remember my visit.
Checkbox, one-up vertical Multi Y
Primary Reason Gift Shop




To find a gift for someone who was not able to visit the U.S. Capitol with me (friend, relative, neighbor).











To find materials that will further my knowledge about something I saw during my visit.











I wanted to see what items were available in the gift shop.











Other








SAC7861
Did you make a purchase at the Capitol Visitor Center gift shop? Yes C, E Radio button, one-up vertical Single Y Skip Logic Group Purchase Gift Shop




No








SAC7862 C What product(s) did your purchase? (Please select all that apply.) Souvenir apparel (T-shirt, sweatshirt, etc.)
Checkbox, one-up vertical Multi Y Skip Logic Group Item Gift Shop




Souvenir item (pencil, mug, etc.)











Reproduction document











Home good











Collectable











Jewelry











Stationery











Book











Other








SAC7864 E Did the purchase process go well at checkout? Yes
Radio button, one-up vertical Single Y Skip Logic Group Checkout Process Gift Shop




No F










I don't recall








SAC7865 F Why?

Text area, no char limit
N Skip Logic Group Checkout Process No Gift Shop

SAC7866
What age group were you looking for items for? (Please select all that apply.) Infant
Checkbox, one-up vertical Multi Y
Product Age Groups Gift Shop




Child











Teen











Adult








SAC7867
Were you aware that many of the items available in the gift shop are unique and can only be found in the Capitol Visitor Center gift shop? Yes
Radio button, one-up vertical Single Y
Unique Merch. Gift Shop




No








SAC7869
What additional types of items would you like to see available in the Capitol Visitor Center gift shop?

Text area, no char limit
N
Additional Merch. Gift Shop

SAC7871
If you could make one suggestion to improve the gift shop experience, what would it be?

Text area, no char limit
N
OE_Improvement Gift Shop

SAC7880
Which of the following roles best describes you at the time of your visit? Teacher / Professor
Radio button, one-up vertical Single Y
CVC Role CVC




Student











Adult accompanying a child/children (ex: parent or guardian)











Congressional staff member











Tour organizer











Interested citizen (ex: tourist, family member, senior citizen, etc.)











International Visitor











Other








SAC7883
Did you arrive at the U.S. Capitol as part of a group? Yes, I was part of a group (school, family, tourist group, etc.). O, P Radio button, one-up vertical Single Y Skip Logic Group CVC Tour Group CVC




No, I arrived alone (as an individual).








SAC7884 O What was the approximate size of the entire group that you arrived to the Capitol with? Under 10
Radio button, one-up vertical Single Y Skip Logic Group CVC Group - Size CVC




10-20











20-30











30-40











40-50











More than 50








SAC7885 P Which of the following best describes the type of group you arrived at the Capitol with? School group T Radio button, one-up vertical Single Y Skip Logic Group Tour Group - Type CVC




Family T










Senior citizen group











International visitor group











Other (please specify) K







SAC7886 T What were the age(s) of the children/students in your group? (Please select all that apply.) Under 5 years old
Checkbox, two-up vertical Multi Y Skip Logic Group CVC Children's Ages CVC




5-7 years old











8-10 years old











11-13 years old











14-17 years old











Over 17 years old











Prefer not to answer








SAC7887 K What other type of tour group were you part of?

Text area, no char limit
N Skip Logic Group CVC Other_Tour Group CVC

SAC7888
What was the reason(s) you decided to visit the U.S. Capitol? (Please select all that apply.) To learn about the history of the U.S. Capitol.
Checkbox, one-up vertical Multi Y Skip Logic Group CVC Primary Reason CVC




To view the art and architecture of the U.S. Capitol building.











To learn about Congress and how it functions.











To visit the House or Senate Chambers in session.











To be able to ask questions to a knowledgeable person about the U.S. Capitol.











To simply be a tourist. I was curious and wanted to explore the U.S. Capitol.











I did not decide to visit the U.S. Capitol. It was part of my tour itinerary.











Other (please specify) B







SAC7889 B What was the other reason you decided to visit the Capitol?

Text area, no char limit
N Skip Logic Group CVC Other_Reason CVC

SAC7893
How often do you visit the U.S. Capitol? This is my first time
Radio button, one-up vertical Single Y
CVC Frequency CVC




Less than once a year











Once a year











Multiple times a year








SAC7894
At what time of day did you visit the U.S. Capitol? (Please select all that apply.) Early morning
Checkbox, one-up vertical Multi Y
CVC Time of day CVC




Late morning











Early Afternoon











Late Afternoon








SAC7895
Which day of the week did you visit the U.S. Capitol? Monday
Radio button, one-up vertical Single Y
CVC Day CVC




Tuesday











Wednesday











Thursday











Friday











Saturday








SAC7896
How recently did you visit the U.S. Capitol? Within a week
Radio button, one-up vertical Single Y
CVC Timeframe CVC




Within a month











Within the past 6 months











Within the past year








SAC7901
Did the U.S. Capitol Visitor Center staff (excluding tour guides - ex: workers at the coat check, entrance, etc.) meet or exceed your expectations? Yes, the staff met or exceeded my expectations.
Radio button, one-up vertical Single Y Skip Logic Group CVC Assistants CVC




No, the staff did not meet my expectations. M







SAC7902 M Which of the following staff members at the U.S. Capitol Visitor Center fell below your expectations? (Please select all that apply.) Coat Check
Checkbox, two-up vertical Multi Y Skip Logic Group CVC Assistants - Short CVC




Entrance / Greeting Area











Exhibition Hall











Security











Theater











Other (Please specify) N







SAC7903 N What other staff members fell below your expectations?

Text area, no char limit
N Skip Logic Group CVC Other_Assistants CVC

SAC7904
Would you like to provide additional comments about an interaction with a staff member? If so, please provide as much detail as possible here.

Text area, no char limit
N
CVC OE_Assistants CVC

SAC7907
What is your overall satisfaction with the entire U.S. Capitol Visitor Center experience? 1=Very Dissatisfied
Radio button, scale, no don't know Single Y
CVC Overall Satisfaction CVC




2











3











4











5











6











7











8











9











10=Very Satisfied








SAC7909
If you could make one suggestion to improve the entire U.S. Capitol Visitor Center experience, what would it be?

Text area, no char limit
N
CVC OE_Improvement CVC

ACQhar0019973
Would you be willing to answer a few additional questions? Yes AA, BB, CC, DD, EE Radio button, one-up vertical Single Y Skip Logic Group Additional Questions Gift Shop




No








SAC7872 AA Where do you currently live? I live outside of the United States. A Drop down, select one Single Y Skip Logic Group CVC State CVC




Alabama











Alaska











Arizona











Arkansas











California











Colorado











Connecticut











Delaware











District of Columbia











Florida











Georgia











Hawaii











Idaho











Illinois











Indiana











Iowa











Kansas











Kentucky











Louisiana











Maine











Maryland











Massachusetts











Michigan











Minnesota











Mississippi











Missouri











Montana











Nebraska











Nevada











New Hampshire











New Jersey











New Mexico











New York











North Carolina











North Dakota











Ohio











Oklahoma











Oregon











Pennsylvania











Rhode Island











South Carolina











South Dakota











Tennessee











Texas











Utah











Vermont











Virginia











Washington











West Virginia











Wisconsin











Wyoming











American Samoa











Federated States of Micronesia











Guam











Midway Islands











Northern Mariana Islands











Puerto Rico











Republic of Palau











Republic of the Marshall Islands











U.S. Virgin Islands











Prefer not to answer








SAC7873 A What country do you live in? Afghanistan
Drop down, select one Single Y Skip Logic Group CVC Country CVC




Albania











Algeria











Andorra











Angola











Antigua and Barbuda











Argentina











Armenia











Australia











Austria











Azerbaijan











Bahamas, The











Bahrain











Bangladesh











Barbados











Belarus











Belgium











Belize











Benin











Bhutan











Bolivia











Bosnia and Herzegovina











Botswana











Brazil











Brunei 











Bulgaria











Burkina Faso











Burma











Burundi











Cambodia











Cameroon











Canada











Cape Verde











Central African Republic











Chad











Chile











China











Colombia











Comoros











Congo (Brazzaville)











Congo (Kinshasa)











Costa Rica











Cote d'Ivoire











Croatia











Cuba











Cyprus











Czech Republic











Denmark











Djibouti











Dominica











Dominican Republic











East Timor











Ecuador











Egypt











El Salvador











Equatorial Guinea











Eritrea











Estonia











Ethiopia











Fiji











Finland











France











Gabon











Gambia, The











Georgia











Germany











Ghana











Greece











Grenada











Guatemala











Guinea











Guinea-Bissau











Guyana











Haiti











Holy See











Honduras











Hong Kong











Hungary











Iceland











India











Indonesia











Iran











Iraq











Ireland











Israel











Italy











Jamaica











Japan











Jordan











Kazakhstan











Kenya











Kiribati











Korea, North











Korea, South











Kosovo











Kuwait











Kyrgyzstan











Laos











Latvia











Lebanon











Lesotho











Liberia











Libya











Liechtenstein











Lithuania











Luxembourg











Macau











Macedonia











Madagascar











Malawi











Malaysia











Maldives











Mali











Malta











Marshall Islands











Mauritania











Mauritius











Mexico











Micronesia











Moldova











Monaco











Mongolia











Montenegro











Morocco











Mozambique











Namibia











Nauru











Nepal











Netherlands











Netherlands Antilles











New Zealand











Nicaragua











Niger











Nigeria











North Korea











Norway











Oman











Pakistan











Palau











Palestinian Territories











Panama











Papua New Guinea











Paraguay











Peru











Philippines











Poland











Portugal











Qatar











Romania











Russia











Rwanda











Saint Kitts and Nevis











Saint Lucia











Saint Vincent and the Grenadines











Samoa











San Marino











Sao Tome and Principe











Saudi Arabia











Senegal











Serbia











Seychelles











Sierra Leone











Singapore











Slovakia











Slovenia











Solomon Islands











Somalia











South Africa











South Korea











South Sudan











Spain











Sri Lanka











Sudan











Suriname











Swaziland











Sweden











Switzerland











Syria











Taiwan











Tajikistan











Tanzania











Thailand











Timor-Leste











Togo











Tonga











Trinidad and Tobago











Tunisia











Turkey











Turkmenistan











Tuvalu











Uganda











Ukraine











United Arab Emirates











United Kingdom











Uruguay











Uzbekistan











Vanuatu











Venezuela











Vietnam











Yemen











Zambia











Zimbabwe











Other (Please specify) B










Prefer not to answer








SAC7874 B Where do you live?

Text field, <100 char
N Skip Logic Group CVC Other_Country CVC

SAC7875 BB Which of the following best describes your race or ethnic background? (Please select all that apply.) African American or Black
Checkbox, two-up vertical Multi Y Skip Logic Group CVC Race CVC




American Indian or Alaska Native











Asian











Hispanic or Latino











Native Hawaiian or Other Pacific Islander











White or Caucasian (Not Hispanic or Latino)











Other (Please specify) C










Prefer not to answer








SAC7876 C What is your race or ethnic background?

Text field, <100 char
N Skip Logic Group CVC Other_Race CVC

SAC7877 CC What is your gender? Male
Radio button, one-up vertical Single Y Skip Logic Group CVC Gender CVC




Female











Prefer not to answer








SAC7878 DD What is your age? Under 18
Radio button, one-up vertical Single Y Skip Logic Group CVC Age CVC




18-24











25-34











35-44











45-54











55-64











65 or older











Prefer not to answer








SAC7879 EE Which of the following best describes the highest level of education you have attained? I have not graduated from high school.
Radio button, one-up vertical Single Y Skip Logic Group CVC Education CVC




High school graduate











Some college, trade, technical or vocational training











College graduate











Post graduate degree











Prefer not to answer








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