781 2014 781 Architect of the US Capitol Gift Shop

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Overview

Current Model Qsts
MQs V1 Qsts 1&2
MQs V2 Qsts 1&3
MQs V3 Qsts 2&3
Custom Questions (All)

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Sheet 1: Current Model Qsts

Model Instance Name:
CVC Gift Shop
MID:		ZE5s49lF8AJMsJZwIhpQxw==
Partitioned (Y/N)? N
Date:		2/27/2012
CVC Gift Shop
Model questions utilize the ACSI methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
		Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Return (1=Very Unlikely, 10=Very Likely)
1	Engagement - Friendliness	Thinking about the store associates, please rate them on: Friendliness when speaking to you.	19	What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center? (1=Very Dissatisfied, 10=Very Satisfied)	22	How likely are you to return to the U.S. Capitol Visitor Center?
2	Engagement - Promptness	Promptness to acknowledge you.	20	How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
3	Engagement - Effort	Effort to understand your needs.	21	How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience? (1=Not Very Close, 10=Very Close)	23	How likely are you to recommend the gift shop to someone else?
		Service (1=Strongly Disagree, 10=Strongly Agree)				Perception (1=Very Unlikely, 10=Very Likely)
4	Service - Assistance	Please rate your level of agreement with the following statements: Associates provided excellent assistance to help you find what you were looking for.			24	How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?
5	Service - Knowledge	Store Associates were knowledgeable regarding store products.				Future Participation (1=Very Unlikely, 10=Very Likely)
6	Service - Availability	Associates were always available when you need them.			25	How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
		Store Environment (1=Poor, 10=Excellent, Don't Know)				Community Service (1=Very Unlikely, 10=Very Likely)
7	Environment - Cleanliness	Thinking about the environment of the store you visited, please rate the following: Cleanliness of the store.			26	How likely are you to donate time and effort to community service in your local area?
8	Environment - Layout	How well the layout of the store allowed room to shop.
9	Environment - Appeal	The appeal of displays/posters/signage.
		Presentation (1=Poor, 10=Excellent, Don't Know)
10	Presentation - Labels	Thinking about the displays used throughout the store, please rate the following: The degree to which products were clearly marked/priced.
11	Presentation - Accessibility	How well the items you wanted were accessible and easy to reach.
12	Presentation - Organized	The level to which products were well-organized and easy to find.
		Products (1=Strongly Disagree, 10=Strongly Agree)
13	Products - Interest	Please rate your level of agreement with the following statements: The products you find at the gift shop were items you are interested in purchasing.
14	Products - Uniqueness	The products available in the gift shop were unique and cannot be found elsewhere.
15	Products - Variety	The gift shop had the variety of souvenirs and gifts you were looking for from a gift shop.
		Price (1=Strongly Disagree, 10=Strongly Agree)
16	Price - Competitiveness	Please rate your level of agreement with the following statements: The price of products you purchased were competitive relative to similar products purchased from other gift shops.
17	Price - Value	Given the quality of products you received, the price paid is a great value.
18	Price - Quality	Given the price that you pay, the quality of products you received is excellent.

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Sheet 2: MQs V1 Qsts 1&2

Model Instance Name:
CVC Gift Shop
MID:	VAtBJcBcokpwRIhEVUwJxQ4C
Partitioned (Y/N)? N
Date:	2/27/2012
CVC Gift Shop V1
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Return (1=Very Unlikely, 10=Very Likely)
1	Thinking about the store associates, please rate them on: Friendliness when speaking to you.	1	What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center? (1=Very Dissatisfied, 10=Very Satisfied)	4	How likely are you to return to the U.S. Capitol Visitor Center?
2	Promptness to acknowledge you.	2	How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
	Service (1=Strongly Disagree, 10=Strongly Agree)	3	How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience? (1=Not Very Close, 10=Very Close)	5	How likely are you to recommend the gift shop to someone else?
4	Please rate your level of agreement with the following statements: Associates provided excellent assistance to help you find what you were looking for.				Perception (1=Very Unlikely, 10=Very Likely)
5	Store Associates were knowledgeable regarding store products.			24	How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?
	Store Environment (1=Poor, 10=Excellent, Don't Know)				Future Participation (1=Very Unlikely, 10=Very Likely)
7	Thinking about the environment of the store you visited, please rate the following: Cleanliness of the store.			25	How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
8	How well the layout of the store allowed room to shop.				Community Service (1=Very Unlikely, 10=Very Likely)
	Presentation (1=Poor, 10=Excellent, Don't Know)			26	How likely are you to donate time and effort to community service in your local area?
10	Thinking about the displays used throughout the store, please rate the following: The degree to which products were clearly marked/priced.
11	How well the items you wanted were accessible and easy to reach.
	Products (1=Strongly Disagree, 10=Strongly Agree)
13	Please rate your level of agreement with the following statements: The products you find at the gift shop were items you are interested in purchasing.
14	The products available in the gift shop were unique and cannot be found elsewhere.
	Price (1=Strongly Disagree, 10=Strongly Agree)
16	Please rate your level of agreement with the following statements: The price of products you purchased were competitive relative to similar products purchased from other gift shops.
17	Given the quality of products you received, the price paid is a great value.

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Sheet 3: MQs V2 Qsts 1&3

Model Instance Name:
CVC Gift Shop
MID:	N1kMQY0kIlskIFJt8R459w4C
Partitioned (Y/N)? N
Date:	2/27/2012
CVC Gift Shop V2
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Return (1=Very Unlikely, 10=Very Likely)
1	Thinking about the store associates, please rate them on: Friendliness when speaking to you.	1	What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center? (1=Very Dissatisfied, 10=Very Satisfied)	4	How likely are you to return to the U.S. Capitol Visitor Center?
3	Effort to understand your needs.	2	How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
	Service (1=Strongly Disagree, 10=Strongly Agree)	3	How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience? (1=Not Very Close, 10=Very Close)	5	How likely are you to recommend the gift shop to someone else?
4	Please rate your level of agreement with the following statements: Associates provided excellent assistance to help you find what you were looking for.				Perception (1=Very Unlikely, 10=Very Likely)
6	Associates were always available when you need them.			24	How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?
	Store Environment (1=Poor, 10=Excellent, Don't Know)				Future Participation (1=Very Unlikely, 10=Very Likely)
7	Thinking about the environment of the store you visited, please rate the following: Cleanliness of the store.			25	How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
9	The appeal of displays/posters/signage.				Community Service (1=Very Unlikely, 10=Very Likely)
	Presentation (1=Poor, 10=Excellent, Don't Know)			26	How likely are you to donate time and effort to community service in your local area?
10	Thinking about the displays used throughout the store, please rate the following: The degree to which products were clearly marked/priced.
12	The level to which products were well-organized and easy to find.
	Products (1=Strongly Disagree, 10=Strongly Agree)
13	Please rate your level of agreement with the following statements: The products you find at the gift shop were items you are interested in purchasing.
15	The gift shop had the variety of souvenirs and gifts you were looking for from a gift shop.
	Price (1=Strongly Disagree, 10=Strongly Agree)
16	Please rate your level of agreement with the following statements: The price of products you purchased were competitive relative to similar products purchased from other gift shops.
18	Given the price that you pay, the quality of products you received is excellent.

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Sheet 4: MQs V3 Qsts 2&3

Model Instance Name:
CVC Gift Shop
MID:	kt558MVUMUMg9Usph8RI0g4C
Partitioned (Y/N)? N
Date:	2/27/2012
CVC Gift Shop V3
Model questions utilize the ACSI methodology to determine scores and impacts
	ELEMENTS (drivers of satisfaction)		CUSTOMER SATISFACTION		FUTURE BEHAVIORS
	Sales Associate Engagement (1=Poor, 10=Excellent, Don't Know)		Satisfaction		Return (1=Very Unlikely, 10=Very Likely)
2	Thinking about the store associates, please rate them on: Promptness to acknowledge you.	1	What is your overall satisfaction with the gift shop at the U.S. Capitol Visitor Center? (1=Very Dissatisfied, 10=Very Satisfied)	4	How likely are you to return to the U.S. Capitol Visitor Center?
3	Effort to understand your needs.	2	How well does the gift shop at the U.S. Capitol Visitor Center meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend (1=Very Unlikely, 10=Very Likely)
	Service (1=Strongly Disagree, 10=Strongly Agree)	3	How does the gift shop at the U.S. Capitol Visitor Center compare to your idea of an ideal gift shop experience? (1=Not Very Close, 10=Very Close)	5	How likely are you to recommend the gift shop to someone else?
5	Please rate your level of agreement with the following statements: Store Associates were knowledgeable regarding store products.				Perception (1=Very Unlikely, 10=Very Likely)
6	Associates were always available when you need them.			24	How likely are you to improve your perception of the U.S. Capitol Visitor Center as a result of visiting the gift shop?
	Store Environment (1=Poor, 10=Excellent, Don't Know)				Future Participation (1=Very Unlikely, 10=Very Likely)
8	Thinking about the environment of the store you visited, please rate the following: How well the layout of the store allowed room to shop.			25	How likely are you to express your thoughts about the U.S. Capitol Visitor Center in the next 90 days?
9	The appeal of displays/posters/signage.				Community Service (1=Very Unlikely, 10=Very Likely)
	Presentation (1=Poor, 10=Excellent, Don't Know)			26	How likely are you to donate time and effort to community service in your local area?
11	Thinking about the displays used throughout the store, please rate the following: How well the items you wanted were accessible and easy to reach.
12	The level to which products were well-organized and easy to find.
	Products (1=Strongly Disagree, 10=Strongly Agree)
14	Please rate your level of agreement with the following statements: The products available in the gift shop were unique and cannot be found elsewhere.
15	The gift shop had the variety of souvenirs and gifts you were looking for from a gift shop.
	Price (1=Strongly Disagree, 10=Strongly Agree)
17	Please rate your level of agreement with the following statements: Given the quality of products you received, the price paid is a great value.
18	Given the price that you pay, the quality of products you received is excellent.

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Sheet 5: Custom Questions (All)

Model Instance Name:

red & strike-through: DELETE

CVC Gift Shop

underlined & italicized: RE-ORDER

MID:

ZE5s49lF8AJMsJZwIhpQxw==

pink: ADDITION

Date:

2/21/2012

blue + -->: REWORDING

CVC Gift Shop CUSTOM QUESTION LIST

QID (Group ID)

Skip Logic Label

Question Text

Answer Choices (limited to 50 characters)

Skip to

Type (select from list)

Single or Multi

Required Y/N

Special Instructions

25 character limit. CQ Label

Denise.Philips: This is internal, to assist me and the clients. You can ignore. CQ Type

SAC7854

Were you greeted when you entered the gift shop?

Yes

Radio button, one-up vertical

Single

Y

Greeting

Gift Shop

No

SAC7858

Approximately how much time did you spend in the gift shop?

Less than 5 minutes

Drop down, select one

Single

Y

Time Gift Shop

Gift Shop

5-15 minutes

15-30 minutes

More than 30 minutes

SAC7859

What were the reason(s) you decided to browse the gift shop? (Please select all that apply.)

To find a souvenir to remember my visit.

Checkbox, one-up vertical

Multi

Y

Primary Reason

Gift Shop

To find a gift for someone who was not able to visit the U.S. Capitol with me (friend, relative, neighbor).

To find materials that will further my knowledge about something I saw during my visit.

I wanted to see what items were available in the gift shop.

Other

SAC7861

Did you make a purchase at the Capitol Visitor Center gift shop?

Yes

C, E

Radio button, one-up vertical

Single

Y

Skip Logic Group

Purchase

Gift Shop

No

SAC7862

C

What product(s) did your purchase? (Please select all that apply.)

Souvenir apparel (T-shirt, sweatshirt, etc.)

Checkbox, one-up vertical

Multi

Y

Skip Logic Group

Item

Gift Shop

Souvenir item (pencil, mug, etc.)

Reproduction document

Home good

Collectable

Jewelry

Stationery

Book

Other

SAC7864

E

Did the purchase process go well at checkout?

Yes

Radio button, one-up vertical

Single

Y

Skip Logic Group

Checkout Process

Gift Shop

No

F

I don't recall

SAC7865

F

Why?

Text area, no char limit

N

Skip Logic Group

Checkout Process No

Gift Shop

SAC7866

What age group were you looking for items for? (Please select all that apply.)

Infant

Checkbox, one-up vertical

Multi

Y

Product Age Groups

Gift Shop

Child

Teen

Adult

SAC7867

Were you aware that many of the items available in the gift shop are unique and can only be found in the Capitol Visitor Center gift shop?

Yes

Radio button, one-up vertical

Single

Y

Unique Merch.

Gift Shop

No

SAC7869

What additional types of items would you like to see available in the Capitol Visitor Center gift shop?

Text area, no char limit

N

Additional Merch.

Gift Shop

SAC7871

If you could make one suggestion to improve the gift shop experience, what would it be?

Text area, no char limit

N

OE_Improvement

Gift Shop

SAC7880

Which of the following roles best describes you at the time of your visit?

Teacher / Professor

Radio button, one-up vertical

Single

Y

CVC Role

CVC

Student

Adult accompanying a child/children (ex: parent or guardian)

Congressional staff member

Tour organizer

Interested citizen (ex: tourist, family member, senior citizen, etc.)

International Visitor

Other

SAC7883

Did you arrive at the U.S. Capitol as part of a group?

Yes, I was part of a group (school, family, tourist group, etc.).

O, P

Radio button, one-up vertical

Single

Y

Skip Logic Group

CVC Tour Group

CVC

No, I arrived alone (as an individual).

SAC7884

O

What was the approximate size of the entire group that you arrived to the Capitol with?

Under 10

Radio button, one-up vertical

Single

Y

Skip Logic Group

CVC Group - Size

CVC

10-20

20-30

30-40

40-50

More than 50

SAC7885

P

Which of the following best describes the type of group you arrived at the Capitol with?

School group

T

Radio button, one-up vertical

Single

Y

Skip Logic Group

Tour Group - Type

CVC

Family

T

Senior citizen group

International visitor group

Other (please specify)

K

SAC7886

T

What were the age(s) of the children/students in your group? (Please select all that apply.)

Under 5 years old

Checkbox, two-up vertical

Multi

Y

Skip Logic Group

CVC Children's Ages

CVC

5-7 years old

8-10 years old

11-13 years old

14-17 years old

Over 17 years old

Prefer not to answer

SAC7887

K

What other type of tour group were you part of?

Text area, no char limit

N

Skip Logic Group

CVC Other_Tour Group

CVC

SAC7888

What was the reason(s) you decided to visit the U.S. Capitol? (Please select all that apply.)

To learn about the history of the U.S. Capitol.

Checkbox, one-up vertical

Multi

Y

Skip Logic Group

CVC Primary Reason

CVC

To view the art and architecture of the U.S. Capitol building.

To learn about Congress and how it functions.

To visit the House or Senate Chambers in session.

To be able to ask questions to a knowledgeable person about the U.S. Capitol.

To simply be a tourist. I was curious and wanted to explore the U.S. Capitol.

I did not decide to visit the U.S. Capitol. It was part of my tour itinerary.

Other (please specify)

B

SAC7889

B

What was the other reason you decided to visit the Capitol?

Text area, no char limit

N

Skip Logic Group

CVC Other_Reason

CVC

SAC7893

How often do you visit the U.S. Capitol?

This is my first time

Radio button, one-up vertical

Single

Y

CVC Frequency

CVC

Less than once a year

Once a year

Multiple times a year

SAC7894

At what time of day did you visit the U.S. Capitol? (Please select all that apply.)

Early morning

Checkbox, one-up vertical

Multi

Y

CVC Time of day

CVC

Late morning

Early Afternoon

Late Afternoon

SAC7895

Which day of the week did you visit the U.S. Capitol?

Monday

Radio button, one-up vertical

Single

Y

CVC Day

CVC

Tuesday

Wednesday

Thursday

Friday

Saturday

SAC7896

How recently did you visit the U.S. Capitol?

Within a week

Radio button, one-up vertical

Single

Y

CVC Timeframe

CVC

Within a month

Within the past 6 months

Within the past year

SAC7901

Did the U.S. Capitol Visitor Center staff (excluding tour guides - ex: workers at the coat check, entrance, etc.) meet or exceed your expectations?

Yes, the staff met or exceeded my expectations.

Radio button, one-up vertical

Single

Y

Skip Logic Group

CVC Assistants

CVC

No, the staff did not meet my expectations.

M

SAC7902

M

Which of the following staff members at the U.S. Capitol Visitor Center fell below your expectations? (Please select all that apply.)

Coat Check

Checkbox, two-up vertical

Multi

Y

Skip Logic Group

CVC Assistants - Short

CVC

Entrance / Greeting Area

Exhibition Hall

Security

Theater

Other (Please specify)

N

SAC7903

N

What other staff members fell below your expectations?

Text area, no char limit

N

Skip Logic Group

CVC Other_Assistants

CVC

SAC7904

Would you like to provide additional comments about an interaction with a staff member? If so, please provide as much detail as possible here.

Text area, no char limit

N

CVC OE_Assistants

CVC

SAC7907

What is your overall satisfaction with the entire U.S. Capitol Visitor Center experience?

1=Very Dissatisfied

Radio button, scale, no don't know

Single

Y

CVC Overall Satisfaction

CVC

2

3

4

5

6

7

8

9

10=Very Satisfied

SAC7909

If you could make one suggestion to improve the entire U.S. Capitol Visitor Center experience, what would it be?

Text area, no char limit

N

CVC OE_Improvement

CVC

ACQhar0019973

Would you be willing to answer a few additional questions?

Yes

AA, BB, CC, DD, EE

Radio button, one-up vertical

Single

Y

Skip Logic Group

Additional Questions

Gift Shop

No

SAC7872

AA

Where do you currently live?

I live outside of the United States.

A

Drop down, select one

Single

Y

Skip Logic Group

CVC State

CVC

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

American Samoa

Federated States of Micronesia

Guam

Midway Islands

Northern Mariana Islands

Puerto Rico

Republic of Palau

Republic of the Marshall Islands

U.S. Virgin Islands

Prefer not to answer

SAC7873

A

What country do you live in?

Afghanistan

Drop down, select one

Single

Y

Skip Logic Group

CVC Country

CVC

Albania

Algeria

Andorra

Angola

Antigua and Barbuda

Argentina

Armenia

Australia

Austria

Azerbaijan

Bahamas, The

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

Brunei

Bulgaria

Burkina Faso

Burma

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Central African Republic

Chad

Chile

China

Colombia

Comoros

Congo (Brazzaville)

Congo (Kinshasa)

Costa Rica

Cote d'Ivoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

East Timor

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Fiji

Finland

France

Gabon

Gambia, The

Georgia

Germany

Ghana

Greece

Grenada

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Holy See

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran

Iraq

Ireland

Israel

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Kiribati

Korea, North

Korea, South

Kosovo

Kuwait

Kyrgyzstan

Laos

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Luxembourg

Macau

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Mauritania

Mauritius

Mexico

Micronesia

Moldova

Monaco

Mongolia

Montenegro

Morocco

Mozambique

Namibia

Nauru

Nepal

Netherlands

Netherlands Antilles

New Zealand

Nicaragua

Niger

Nigeria

North Korea

Norway

Oman

Pakistan

Palau

Palestinian Territories

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Qatar

Romania

Russia

Rwanda

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Slovakia

Slovenia

Solomon Islands

Somalia

South Africa

South Korea

South Sudan

Spain

Sri Lanka

Sudan

Suriname

Swaziland

Sweden

Switzerland

Syria

Taiwan

Tajikistan

Tanzania

Thailand

Timor-Leste

Togo

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turkmenistan

Tuvalu

Uganda

Ukraine

United Arab Emirates

United Kingdom

Uruguay

Uzbekistan

Vanuatu

Venezuela

Vietnam

Yemen

Zambia

Zimbabwe

Other (Please specify)

B

Prefer not to answer

SAC7874

B

Where do you live?

Text field, <100 char

N

Skip Logic Group

CVC Other_Country

CVC

SAC7875

BB

Which of the following best describes your race or ethnic background? (Please select all that apply.)

African American or Black

Checkbox, two-up vertical

Multi

Y

Skip Logic Group

CVC Race

CVC

American Indian or Alaska Native

Asian

Hispanic or Latino

Native Hawaiian or Other Pacific Islander

White or Caucasian (Not Hispanic or Latino)

Other (Please specify)

C

Prefer not to answer

SAC7876

C

What is your race or ethnic background?

Text field, <100 char

N

Skip Logic Group

CVC Other_Race

CVC

SAC7877

CC

What is your gender?

Male

Radio button, one-up vertical

Single

Y

Skip Logic Group

CVC Gender

CVC

Female

Prefer not to answer

SAC7878

DD

What is your age?

Under 18

Radio button, one-up vertical

Single

Y

Skip Logic Group

CVC Age

CVC

18-24

25-34

35-44

45-54

55-64

65 or older

Prefer not to answer

SAC7879

EE

Which of the following best describes the highest level of education you have attained?

I have not graduated from high school.

Radio button, one-up vertical

Single

Y

Skip Logic Group

CVC Education

CVC

High school graduate

Some college, trade, technical or vocational training

College graduate

Post graduate degree

Prefer not to answer