Model Instance Name: |
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NIH Main 2013 |
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MID: |
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Partitioned (Y/N)? |
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Yes |
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FPI Included(Y/N)? |
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Date: |
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3/8/2013 |
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NIH Main 2013 |
Model questions utilize the ACSI methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) |
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CUSTOMER SATISFACTION |
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FUTURE BEHAVIORS |
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MQ Label |
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MQ Label |
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MQ Label |
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Plain Language (1=Poor, 10=Excellent, Don't Know) |
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Satisfaction (1=Poor, 10=Excellent) |
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Return (1=Very Unlikely, 10=Very Likely) |
1 |
Plain Language - Clear |
Please rate the clarity of the wording on this site. |
16 |
Satisfaction - Overall |
What is your overall satisfaction with this site? |
19 |
Return |
How likely are you to return to this site? |
2 |
Plain Language - Understandable |
Please rate how well you understand the wording on this site. |
17 |
Satisfaction - Expectations |
How well does this site meet your expectations? |
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Recommend (1=Very Unlikely, 10=Very Likely) |
3 |
Plain Language - Concise |
Please rate this site on its use of short, clear sentences. |
18 |
Satisfaction - Ideal |
How does this site compare to your idea of an ideal website? |
20 |
Recommend |
How likely are you to recommend this site to someone else? |
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Navigation (1=Poor, 10=Excellent, Don't Know) |
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21 |
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Primary Resource (1=Very Unlikely, 10=Very Likely) |
4 |
Navigation - Organized |
Please rate how well the site is organized. |
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Primary Resource |
How likely are you to use this site as your primary resource for obtaining information from NIH? |
5 |
Navigation - Options |
Please rate the options available for navigating this site. |
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Follow on Social Media (1=Very Unlikely, 10=Very Likely) |
6 |
Navigation - Layout |
Please rate how well the site layout helps you find what you are looking for. |
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22 |
Follow on Social Media |
How likely are you to follow NIH on social media such as Facebook or Twitter? |
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Look and Feel (1=Poor, 10=Excellent, Don't Know) |
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7 |
Look and Feel - Appeal |
Please rate the visual appeal of this site. |
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8 |
Look and Feel - Balance |
Please rate the balance of graphics and text on this site. |
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9 |
Look and Feel - Readability |
Please rate the readability of the pages on this site. |
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Content (1=Poor, 10=Excellent, Don't Know) |
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10 |
Content - Accuracy |
Please rate your perception of the accuracy of information on this site. |
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11 |
Content - Quality |
Please rate the quality of information on this site. |
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12 |
Content - Freshness |
Please rate the freshness of content on this site. |
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Site Performance (1=Poor, 10=Excellent, Don't Know) |
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13 |
Site Performance - Loading |
Please rate how quickly pages load on this site. |
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14 |
Site Performance - Consistency |
Please rate the consistency of speed from page to page on this site. |
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15 |
Site Performance - Errors |
Please rate the ability to load pages without getting error messages on this site. |
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#REF! |
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red & strike-through: DELETE |
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NIH Main 2013 |
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underlined & italicized: RE-ORDER |
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MID: |
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pink: ADDITION |
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Date: |
3/21/2013 |
blue + -->: REWORDING |
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NIH Main 2013 CUSTOM QUESTION LIST |
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QID |
bharati.hulbanni:
there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label)
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .
Special Instructions |
CQ Label |
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AML004893 |
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How frequently do you visit NIH.gov? |
First time |
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Radio button, one-up vertical |
Single |
Y |
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Visit Frequency |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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AML004894 |
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Are you an NIH employee or contractor? |
Yes |
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Drop down, select one |
Single |
Y |
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NIH Employee |
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No |
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AML004897 |
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What is your primary reason for visiting NIH.gov today? |
Health information on diseases, disorders, conditions (e.g., cancer, diabetes, obesity) |
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Radio button, one-up vertical |
Single |
Y |
OPS Group* |
Primary Reason |
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Findings from health or medical research (e.g., studies on diseases, basic research, medical advances or drugs) |
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Ongoing clinical trials and research studies |
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Teaching or learning materials |
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Training opportunities |
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Conferences, symposiums, presentations |
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Specific policies and regulations |
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Research grant opportunities |
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Press Releases/ NIH News |
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Job positions |
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Other, please specify: |
R |
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Anchor Answer Choice |
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AML004898 |
R |
What other reason were you on NIH.gov today: |
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Text area, no char limit |
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N |
OPS Group* |
Other_Education |
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AML004895 |
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Based on your primary reason for visiting NIH.gov today, which of the following, best describes your role: |
General Public |
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Drop down, select one |
Single |
Y |
OPS Group* |
Role |
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Scientist/Researcher |
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Patient |
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Patient Family member or Friend/Caregiver |
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Health Professional |
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Grantee/ Potential Grantee |
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Government Employee |
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NIH Employee |
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Media |
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Student/ Educator |
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Family/Friend |
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Other, please specify: |
J |
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Anchor Answer Choice |
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AML004896 |
J |
What other role describes you? |
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Text area, no char limit |
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N |
OPS Group* |
Other_Role |
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AML004899 |
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How useful was the information that you found on NIH.gov? |
Very useful |
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Drop down, select one |
Single |
Y |
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How Useful |
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Moderately useful |
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Slightly useful |
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Not at all useful |
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AML004900 |
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Did you find what you were looking for today? |
Yes |
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Drop down, select one |
Single |
Y |
Skip Logic Group* |
Able to Find |
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No |
U |
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AML004901 |
U |
What information could you not find? |
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Text area, no char limit |
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N |
Skip Logic Group* |
Other_Able to Find |
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AML004902 |
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How did you primarily look for information today? |
I used the search function |
L |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Look for Info |
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I used links from the Home Page |
N |
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I navigated using the top and left side navigation bars |
N |
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I got to the page through a link on another site |
N |
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I had a bookmark for the page I wanted |
N |
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I was browsing |
N |
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AML004903 |
L |
Please tell us about your experience with NIH.gov's search feature today. Check all that apply. |
Search results were helpful |
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Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Search Experience |
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Results were not what I wanted |
X |
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Too many results returned |
X |
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Not enough results |
X |
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Returned NO results |
X |
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I experienced a different search issue |
X |
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AML004904 |
X |
How could we make the search feature more useful to you? |
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Text area, no char limit |
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N |
Skip Logic Group* |
OE_Search Experience |
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AML004905 |
N |
How would you describe your navigation experience on NIH.gov today? Check all that apply. |
It was easy to navigate this site |
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Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Navigation Experience |
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Links often did not take me where I expected |
Z |
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Had difficulty finding relevant information |
Z |
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Links/labels are difficult to understand
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Z |
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Had technical difficulties (error messages, broken links, etc.) |
Z |
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I experienced a different navigational issue |
Z |
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AML004906 |
Z |
What specific ways could we improve your experience navigating/browsing on NIH.gov? |
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Text area, no char limit |
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N |
Skip Logic Group* |
OE_Search Experience |
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ACQLiv0024345 |
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How will you use the information you find on NIH.gov? |
To share and discuss with my health care provider |
|
Radio button, one-up vertical |
Single |
Y |
OPS Group* |
Use Information |
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To support new or current research projects |
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To address personal health issues |
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To aid others who have health concerns |
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To pursue a career as a medical researcher |
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To explore or support business opportunities |
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Other, please specify: |
W |
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ACQLiv0024330 |
W |
How else will you use the information? |
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Text area, no char limit |
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N |
OPS Group* |
Other_Use Info |
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AML004909 |
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Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network |
|
Drop down, select one |
Single |
Y |
Rank Group* |
SV - Rank 1 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004910 |
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Rank 2 (Optional) |
Message or recommendation from a friend on a social network |
|
Drop down, select one |
Single |
N |
Rank Group* |
SV - Rank 2 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004911 |
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Rank 3 (Optional) |
Message or recommendation from a friend on a social network |
|
Drop down, select one |
Single |
N |
Rank Group* |
SV - Rank 3 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004912 |
|
What social media site do you use most often? |
YouTube |
|
Drop down, select one |
Single |
Y |
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Social Media |
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Twitter |
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Facebook |
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LinkedIn |
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Pinterest |
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Google + |
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Other |
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Anchor Answer Choice |
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I don't use any |
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Anchor Answer Choice |
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AML004913 |
|
Have you ever seen, read, or heard about any of the following NIH publications/newsletters/resources? Check all that apply. |
NIH Health Information |
|
Checkbox, one-up vertical |
Multi |
Y |
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Publications/Resources |
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NIH Research Matters |
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NIH News in Health |
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NIH YouTube channel |
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NIH Twitter Feed: @NIHforHealth |
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NIH Facebook Page |
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NIH Library of Medicine |
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NIH Director's blog |
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None of these |
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Anchor Answer Choice |
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AML004914 |
|
Have you ever subscribed to any of the following NIH resources on science and health? Check all that apply. |
Newsletters |
|
Checkbox, one-up vertical |
Multi |
Y |
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Subscription |
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Page updates |
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Bulletins |
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RSS feeds |
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Podcasts |
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None of these |
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Anchor Answer Choice |
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AML004915 |
|
In order to compare demographic data across all anonymous respondents, we need to collect this data in the format described by OMB and the Census. The following questions reflect those required categories.
What is your age? |
Under 18 years |
|
Drop down, select one |
Single |
Y |
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Age |
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18 - 24 years |
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25 - 34 years |
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35 - 44 years |
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45 - 54 years |
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55 - 64 years |
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Age 65 or older |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004916 |
|
What is your gender? |
Male |
|
Drop down, select one |
Single |
Y |
|
Gender |
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Female |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004917 |
|
Do you consider yourself Hispanic/Latino? |
Hispanic or Latino |
|
Drop down, select one |
Single |
Y |
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Hispanic/Latino |
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Not Hispanic or Latino |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004918 |
|
What is your race? Check all that apply. |
American Indian or Alaska Native |
|
Checkbox, one-up vertical |
Multi |
Y |
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Black or African American |
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Do not wish to answer |
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AML004919 |
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Which of the following categories best describe the highest educational level you have attained? |
Less than a high school degree |
|
Drop down, select one |
Single |
Y |
Skip Logic Group* |
Education |
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High school degree or GED |
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Some college/ technical school/ associate degree |
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4-year college degree |
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Graduate degree |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004920 |
|
How can NIH improve its information on the web? |
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Text area, no char limit |
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N |
|
OE_Improvement |
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#REF! |
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red & strike-through: DELETE |
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NIH Main 2013 |
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underlined & italicized: RE-ORDER |
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MID: |
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pink: ADDITION |
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Date: |
3/21/2013 |
blue + -->: REWORDING |
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NIH Main 2013 CUSTOM QUESTION LIST |
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QID |
bharati.hulbanni:
there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label)
Skip Logic Label |
Question Text |
Answer Choices (limited to 50 characters) |
Skip to |
Type (select from list) |
Single or Multi |
Required Y/N |
bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .
Special Instructions |
CQ Label |
|
AML004893 |
|
How frequently do you visit NIH.gov? |
First time |
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Radio button, one-up vertical |
Single |
Y |
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Visit Frequency |
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More than once a day |
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Daily |
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Every 6 months or less |
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AML004894 |
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Are you an NIH employee or contractor? |
Yes |
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Drop down, select one |
Single |
Y |
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NIH Employee |
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No |
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AML004897 |
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What is your primary reason for visiting NIH.gov today? |
Health information on diseases, disorders, conditions (e.g., cancer, diabetes, obesity) |
|
Radio button, one-up vertical |
Single |
Y |
OPS Group* |
Primary Reason |
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Findings from health or medical research (e.g., studies on diseases, basic research, medical advances or drugs) |
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Ongoing clinical trials and research studies |
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Teaching or learning materials |
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Training opportunities |
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Conferences, symposiums, presentations |
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Specific policies and regulations |
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Research grant opportunities |
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Press Releases/ NIH News |
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Job positions |
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Other, please specify: |
R |
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Anchor Answer Choice |
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AML004898 |
R |
What other reason were you on NIH.gov today: |
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Text area, no char limit |
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N |
OPS Group* |
Other_Education |
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AML004895 |
|
Based on your primary reason for visiting NIH.gov today, which of the following, best describes your role: |
General Public |
|
Drop down, select one |
Single |
Y |
OPS Group* |
Role |
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Scientist/Researcher |
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Patient |
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Patient Family member or Friend/Caregiver |
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Health Professional |
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Grantee/ Potential Grantee |
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Government Employee |
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NIH Employee |
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Media |
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Student/ Educator |
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Family/Friend |
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Other, please specify: |
J |
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Anchor Answer Choice |
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AML004896 |
J |
What other role describes you? |
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|
Text area, no char limit |
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N |
OPS Group* |
Other_Role |
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AML004899 |
|
How useful was the information that you found on NIH.gov? |
Very useful |
|
Drop down, select one |
Single |
Y |
|
How Useful |
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Moderately useful |
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Slightly useful |
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Not at all useful |
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AML004900 |
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Did you find what you were looking for today? |
Yes |
|
Drop down, select one |
Single |
Y |
Skip Logic Group* |
Able to Find |
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No |
U |
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AML004901 |
U |
What information could you not find? |
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|
Text area, no char limit |
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N |
Skip Logic Group* |
Other_Able to Find |
|
AML004902 |
|
How did you primarily look for information today? |
I used the search function |
L |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Look for Info |
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|
I used links from the Home Page |
N |
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I navigated using the top and left side navigation bars |
N |
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I got to the page through a link on another site |
N |
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I had a bookmark for the page I wanted |
N |
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I was browsing |
N |
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AML004903 |
L |
Please tell us about your experience with NIH.gov's search feature today. Check all that apply. |
Search results were helpful |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Search Experience |
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Results were not what I wanted |
X |
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Too many results returned |
X |
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Not enough results |
X |
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Returned NO results |
X |
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I experienced a different search issue |
X |
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|
AML004904 |
X |
How could we make the search feature more useful to you? |
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Search Experience |
|
AML004905 |
N |
How would you describe your navigation experience on NIH.gov today? Check all that apply. |
It was easy to navigate this site |
|
Checkbox, one-up vertical |
Multi |
N |
Skip Logic Group* |
Navigation Experience |
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Links often did not take me where I expected |
Z |
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Had difficulty finding relevant information |
Z |
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Links/labels are difficult to understand
|
Z |
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Had technical difficulties (error messages, broken links, etc.) |
Z |
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I experienced a different navigational issue |
Z |
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|
AML004906 |
Z |
What specific ways could we improve your experience navigating/browsing on NIH.gov? |
|
|
Text area, no char limit |
|
N |
Skip Logic Group* |
OE_Search Experience |
|
ACQLiv0024345 |
|
How will you use the information you find on NIH.gov? |
To share and discuss with my health care provider |
|
Radio button, one-up vertical |
Single |
Y |
OPS Group* |
Use Information |
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To support new or current research projects |
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To address personal health issues |
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To aid others who have health concerns |
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To pursue a career as a medical researcher |
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To explore or support business opportunities |
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Other, please specify: |
W |
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|
ACQLiv0024330 |
W |
How else will you use the information? |
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|
Text area, no char limit |
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N |
OPS Group* |
Other_Use Info |
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AML004909 |
|
Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network |
|
Drop down, select one |
Single |
Y |
Rank Group* |
SV - Rank 1 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004910 |
|
Rank 2 (Optional) |
Message or recommendation from a friend on a social network |
|
Drop down, select one |
Single |
N |
Rank Group* |
SV - Rank 2 |
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|
Video I saw on YouTube |
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Internet blogs or discussion forums |
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Advertising on social networks (Facebook,Twitter) |
|
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|
Adjust Template/Style Sheet |
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|
Message directly from NIH on a social network |
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|
Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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|
AML004911 |
|
Rank 3 (Optional) |
Message or recommendation from a friend on a social network |
|
Drop down, select one |
Single |
N |
Rank Group* |
SV - Rank 3 |
|
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|
Video I saw on YouTube |
|
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|
|
|
|
|
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|
Internet blogs or discussion forums |
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|
Advertising on social networks (Facebook,Twitter) |
|
|
|
|
Adjust Template/Style Sheet |
|
|
|
|
|
Message directly from NIH on a social network |
|
|
|
|
Randomize |
|
|
|
|
|
Online Pinboard (Pinterest) |
|
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|
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|
|
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|
Mobile phone text messages or alerts |
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|
Instant Message from a friend or colleague |
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|
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|
Familiarity with site |
|
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|
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|
Search engine results |
|
|
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|
|
|
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|
Word of mouth recommendation from someone I know |
|
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|
|
|
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|
|
TV, radio, newspaper, or magazine |
|
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Don't know |
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|
Anchor Answer Choice |
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|
Other |
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|
Anchor Answer Choice |
|
|
AML004912 |
|
What social media site do you use most often? |
YouTube |
|
Drop down, select one |
Single |
Y |
|
Social Media |
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|
Twitter |
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Facebook |
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LinkedIn |
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Pinterest |
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Google + |
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Other |
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|
Anchor Answer Choice |
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|
I don't use any |
|
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|
Anchor Answer Choice |
|
|
AML004913 |
|
Have you ever seen, read, or heard about any of the following NIH publications/newsletters/resources? Check all that apply. |
NIH Health Information |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Publications/Resources |
|
|
|
|
NIH Research Matters |
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NIH News in Health |
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NIH YouTube channel |
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NIH Twitter Feed: @NIHforHealth |
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NIH Facebook Page |
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NIH Library of Medicine |
|
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NIH Director's blog |
|
|
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|
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|
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|
None of these |
|
|
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|
Anchor Answer Choice |
|
|
AML004914 |
|
Have you ever subscribed to any of the following NIH resources on science and health? Check all that apply. |
Newsletters |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Subscription |
|
|
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|
Page updates |
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|
Bulletins |
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RSS feeds |
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Podcasts |
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None of these |
|
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|
Anchor Answer Choice |
|
|
AML004915 |
|
In order to compare demographic data across all anonymous respondents, we need to collect this data in the format described by OMB and the Census. The following questions reflect those required categories.
What is your age? |
Under 18 years |
|
Drop down, select one |
Single |
Y |
|
Age |
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18 - 24 years |
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25 - 34 years |
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35 - 44 years |
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45 - 54 years |
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55 - 64 years |
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Age 65 or older |
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|
Do not wish to answer |
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|
Anchor Answer Choice |
|
|
AML004916 |
|
What is your gender? |
Male |
|
Drop down, select one |
Single |
Y |
|
Gender |
|
|
|
|
Female |
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|
|
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|
Do not wish to answer |
|
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|
Anchor Answer Choice |
|
|
AML004917 |
|
Do you consider yourself Hispanic/Latino? |
Hispanic or Latino |
|
Drop down, select one |
Single |
Y |
|
Hispanic/Latino |
|
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|
|
Not Hispanic or Latino |
|
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|
Do not wish to answer |
|
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|
Anchor Answer Choice |
|
|
AML004918 |
|
What is your race? Check all that apply. |
American Indian or Alaska Native |
|
Checkbox, one-up vertical |
Multi |
Y |
|
Race |
|
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|
Asian |
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Black or African American |
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Native Hawaiian or Other Pacific Islander |
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White |
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Some other race |
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|
Do not wish to answer |
|
|
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|
Anchor Answer Choice |
|
|
AML004919 |
|
Which of the following categories best describe the highest educational level you have attained? |
Less than a high school degree |
|
Drop down, select one |
Single |
Y |
Skip Logic Group* |
Education |
|
|
|
|
High school degree or GED |
|
|
|
|
|
|
|
|
|
|
Some college/ technical school/ associate degree |
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|
4-year college degree |
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Graduate degree |
|
|
|
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|
|
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|
|
|
Do not wish to answer |
|
|
|
|
Anchor Answer Choice |
|
|
AML004920 |
|
How can NIH improve it's its information on the web? |
|
|
Text area, no char limit |
|
N |
|
OE_Improvement |
|
#REF! |
|
|
red & strike-through: DELETE |
|
|
|
|
|
|
|
NIH Main 2013 |
|
|
underlined & italicized: RE-ORDER |
|
|
|
|
|
|
|
MID: |
|
|
pink: ADDITION |
|
|
|
|
|
|
|
Date: |
3/21/2013 |
blue + -->: REWORDING |
|
|
|
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NIH Main 2013 CUSTOM QUESTION LIST |
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QID |
bharati.hulbanni:
there should be NO MORE THAN ONE LETTER IN HERE (Skip Logic Label)
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Question Text |
Answer Choices (limited to 50 characters) |
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Type (select from list) |
Single or Multi |
Required Y/N |
bharati.hulbanni:
Can not have more than one CQ GroupType (denoted by an *) within one colored group in 'Special Instructions' .
Special Instructions |
CQ Label |
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AML004893 |
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How frequently do you visit the NIH website NIH.gov? |
First time |
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Visit Frequency |
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More than once a day |
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Daily |
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About once a week |
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About once a month |
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Every 6 months or less |
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AML004894 |
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Are you an NIH employee or contractor? |
Yes |
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Y |
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NIH Employee |
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No |
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AML004897 |
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What is your primary reason for visiting the site NIH.gov today? |
Health information on diseases, disorders, conditions (e.g., cancer, diabetes, obesity) |
Note for DOT:
The order of "primary reason" (AML004897/AML004898) and "primary role" (AML004895/AML004896) have changed places
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Primary Reason |
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Findings from health or medical research (e.g., studies on diseases, basic research, medical advances or drugs) |
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Ongoing clinical trials and research studies |
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Teaching or learning materials |
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Training opportunities |
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Conferences, symposiums, presentations |
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Specific policies and regulations |
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Research grant opportunities |
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Press Releases/ NIH News |
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Job positions |
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Other, please specify: |
R |
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AML004898 |
R |
What other reason were you on NIH.gov today: |
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N |
OPS Group* |
Other_Education |
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AML004895 |
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What is your primary role? Based on your primary reason for visiting NIH.gov today, which of the following, best describes your role: |
General Public |
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Drop down, select one |
Single |
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OPS Group* |
Role |
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Scientist/Researcher |
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Patient |
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Patient Family member or Friend/Caregiver |
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Health Professional |
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Grantee/ Potential Grantee |
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Government Employee |
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NIH Employee |
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Media |
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Student/ Educator |
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Family/Friend |
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Other, please specify: |
J |
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Anchor Answer Choice |
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AML004896 |
J |
What other role describes you? |
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Text area, no char limit |
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OPS Group* |
Other_Role |
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AML004899 |
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How useful was the information that you found on the NIH website NIH.gov? |
Very useful |
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Drop down, select one |
Single |
Y |
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How Useful |
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Moderately useful |
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Slightly useful |
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Not at all useful |
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AML004900 |
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Did you find what you were looking for today? |
Yes |
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Drop down, select one |
Single |
Y |
Skip Logic Group* |
Able to Find |
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No |
U |
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AML004901 |
U |
What information could you not find? |
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Text area, no char limit |
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N |
Skip Logic Group* |
Other_Able to Find |
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AML004902 |
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How did you primarily look for information today? |
I used the search function |
L |
Radio button, one-up vertical |
Single |
Y |
Skip Logic Group* |
Look for Info |
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I used links from the Home Page |
N |
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I navigated using the top and left side navigation bars |
N |
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I got to the page through a link on another site |
N |
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I had a bookmark for the page I wanted |
N |
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I was browsing |
N |
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AML004903 |
L |
Please tell us about your experience with the site's NIH.gov's search feature today. Check all that apply. |
Search results were helpful |
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Multi |
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Search Experience |
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Results were not what I wanted |
X |
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Too many results returned |
X |
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Not enough results |
X |
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Returned NO results |
X |
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I experienced a different search issue |
X |
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AML004904 |
X |
How could we make the search feature more useful to you? |
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Text area, no char limit |
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N |
Skip Logic Group* |
OE_Search Experience |
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AML004905 |
N |
How would you describe your navigation experience on this site NIH.gov today? Check all that apply. |
It was easy to navigate this site |
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Checkbox, one-up vertical |
Multi |
N |
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Navigation Experience |
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Links often did not take me where I expected |
Z |
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Had difficulty finding relevant information |
Z |
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Links/labels are difficult to understand
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Z |
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Had technical difficulties (error messages, broken links, etc.) |
Z |
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I experienced a different navigational issue |
Z |
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AML004906 |
Z |
What specific ways could we improve your experience navigating/browsing on this site NIH.gov? |
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Text area, no char limit |
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N |
Skip Logic Group* |
OE_Search Experience |
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AML004907 |
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How will you use the information you find on this site NIH.gov? |
To share and discuss with my health care provider |
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Radio button, one-up vertical |
Single |
Y |
OPS Group* |
Use Information |
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To support new or current research projects |
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To address personal health issues |
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To aid others who have health concerns |
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To pursue a career as a medical researcher |
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To explore or support business opportunities |
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Other, please specify: |
W |
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AML004908 |
W |
How else will you use the information? |
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Text area, no char limit |
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N |
OPS Group* |
Other_Use Info |
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AML004909 |
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Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network |
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Drop down, select one |
Single |
Y |
Rank Group* |
SV - Rank 1 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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NOTE for DOT: Please HIDE this answer choice per Bharati
Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004910 |
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Rank 2 (Optional) |
Message or recommendation from a friend on a social network |
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Drop down, select one |
Single |
N |
Rank Group* |
SV - Rank 2 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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NOTE for DOT: Please HIDE this answer choice per Bharati
Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004911 |
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Rank 3 (Optional) |
Message or recommendation from a friend on a social network |
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Drop down, select one |
Single |
N |
Rank Group* |
SV - Rank 3 |
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Video I saw on YouTube |
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Internet blogs or discussion forums |
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NOTE for DOT: Please HIDE this answer choice per Bharati
Advertising on social networks (Facebook,Twitter) |
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Adjust Template/Style Sheet |
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Message directly from NIH on a social network |
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Randomize |
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Online Pinboard (Pinterest) |
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Mobile phone text messages or alerts |
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Instant Message from a friend or colleague |
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Familiarity with site |
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Search engine results |
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Word of mouth recommendation from someone I know |
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TV, radio, newspaper, or magazine |
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Don't know |
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Anchor Answer Choice |
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Other |
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Anchor Answer Choice |
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AML004912 |
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What social media site do you use most often? |
YouTube |
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Drop down, select one |
Single |
Y |
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Social Media |
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Twitter |
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Facebook |
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LinkedIn |
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Pinterest |
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Google + |
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Other |
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Anchor Answer Choice |
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I don't use any |
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Anchor Answer Choice |
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"AML004913" and "AML004914" are now required
AML004913 |
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Have you ever seen, read, or heard about any of the following NIH publications/newsletters/resources? Check all that apply. |
NIH Health Information |
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Checkbox, one-up vertical |
Multi |
Y |
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Publications/Resources |
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NIH Research Matters |
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NIH News in Health |
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NIH YouTube channel |
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NIH Twitter Feed: @NIHforHealth |
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NIH Facebook Page |
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NIH Library of Medicine |
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NIH Director's blog |
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None of these |
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Anchor Answer Choice |
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AML004914 |
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Have you ever subscribed to any of the following NIH resources on science and health? Check all that apply. |
Newsletters |
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Checkbox, one-up vertical |
Multi |
Y |
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Subscription |
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Page updates |
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Bulletins |
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RSS feeds |
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Podcasts |
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None of these |
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Anchor Answer Choice |
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AML004915 |
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In order to compare demographic data across all anonymous respondents, we need to collect this data in the format described by OMB and the Census. The following questions reflect those required categories.
What is your age? |
Under 18 years |
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Drop down, select one |
Single |
Y |
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Age |
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18 - 24 years |
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25 - 34 years |
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35 - 44 years |
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45 - 54 years |
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55 - 64 years |
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Age 65 or older |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004916 |
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What is your gender? |
Male |
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Drop down, select one |
Single |
Y |
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Gender |
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Female |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004917 |
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Do you consider yourself Hispanic/Latino? |
Hispanic or Latino |
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Drop down, select one |
Single |
Y |
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Hispanic/Latino |
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Not Hispanic or Latino |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004918 |
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What is your race? Check all that apply. |
American Indian or Alaska Native |
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Ashley Graham:
Should be a checkbox, currently programmed as drop down
Checkbox, one-up vertical |
Multi |
Y |
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Race |
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Asian |
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Black or African American |
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Native Hawaiian or Other Pacific Islander |
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White |
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Some other race |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004919 |
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Which of the following categories best describe the highest educational level you have attained? |
Less than a high school degree |
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Drop down, select one |
Single |
Y |
Skip Logic Group* |
Education |
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High school degree or GED |
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Some college/ technical school/ associate degree |
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4-year college degree |
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Graduate degree |
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Do not wish to answer |
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Anchor Answer Choice |
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AML004920 |
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How can NIH improve it's information on the web? |
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Text area, no char limit |
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N |
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OE_Improvement |
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