Form 798 2014 798 NOAA NGS Renewal

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 798 NOAA NGS Renewal.xlsx

2014 798 NOAA NGS Renewal - 2014 799 USGS Renewal

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Model Qsts
Current Custom Qsts
Custom Qsts (12-5-13)
Custom Qsts (10-23-13)
Custom Qsts (5-22-13)
Custom Qsts (7-10-12)
Custom Qsts (12-7-11)
Custom Qsts (1-3-11)


Sheet 1: Model Qsts

Model Instance Name: NOAA NGS Customer Satisfaction Survey V2










MID: Uws5sgEoxk9RZlhl5ZZkYA==


Date: 12/16/2010


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Content (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)
1 Please rate the accuracy of information on this site. 21 What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) 24 How likely are you to return to this site?
2 Please rate the quality of information on this site. 22 How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)
Recommend (1=Very Unlikely, 10=Very Likely)
3 Please rate the freshness of content on this site. 23 How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) 25 How likely are you to recommend this site to someone else?

Look and Feel (1=Poor, 10=Excellent, Don't Know)



4 Please rate the visual appeal of this site.



5 Please rate the balance of graphics and text on this site.



6 Please rate the readability of the pages on this site.




Navigation (1=Poor, 10=Excellent, Don't Know)



7 Please rate how well the site is organized.


8 Please rate the options available for navigating this site.
9 Please rate how well the site layout helps you find what you are looking for.
10 Please rate the number of clicks to get where you want on this site.

Online Transparency (1=Poor, 10=Excellent, Don't Know)
11 Please rate how thoroughly this site discloses information about what this agency is doing.



12 Please rate how quickly agency information is made available on this site.



13 Please rate how well information about this agency's actions can be accessed by the public on this site.




Search (1=Poor, 10=Excellent, Don't Know)



14 Please rate the relevance of search results on this site.



15 Please rate the organization of search results on this site.



16 Please rate how well the search results help you decide what to select.



17 Please rate how well the search feature helps you to narrow the results to find what you want.




Site Performance (1=Poor, 10=Excellent, Don't Know)



18 Please rate how quickly pages load on this site.



19 Please rate the consistency of speed from page to page on this site.



20 Please rate the ability to load pages without getting error messages on this site.




Sheet 2: Current Custom Qsts

Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 1/3/2011 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08974
Which term best describes your role? Land Surveyor/Engineer
Radio button, one-up vertical Single Y Skip Logic Role



Researcher/Educator/Student








Geodesist/Cartographer








GIS/Mapping User








General Public








Geocacher








News Media








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Toolkit software
Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Guidelines or specifications








News








CORS/OPUS








Datasheets








Aeronautical Data or imagery








Other, please specify B




EDO08979 B Please specify what you were primarily looking for today.

Text area, No Limit Single N Skip Logic OE_Primarily Looking For
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text area, No Limit
N Skip Logic OE_Accomplish Task
ACQinh0014042
What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? Using these marks is required by federal, state, or local requirements
Radio button, one-up vertical Single Y Skip Logic Survey Controls Impt



Using these marks is included in contract terms








I can't depend on satellite systems being available in the areas where I work








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014043 A Please specify why passive survey control marks are important to your work.

Text area, No Limit Single N
OE_Survey Controls impt
MAD0041242
Which geospatial data types do you use? (select all that apply) GPS or GNSS
Checkbox, one-up vertical Multi Y Skip Logic Geospatial data types



Leveling








Optical total station








Lidar








Laser scanners (terrestrial lidar)








Aerial/ orthophotography








Other (please specify) A







Not applicable - I am visiting this site for other reasons
Mutually Exculsive



MAD0041262 A Please specify the geospatial data types you use.

Text area, No Limit Single N Skip Logic OE_Geospatial data types
MAD0041263
If you regularly have trouble getting geodetic control in the field, what is the primary issue? I generally do not have trouble getting geodetic control
Radio button, one-up vertical Single Y Skip Logic Trouble Geodic in field



No control marks are nearby, regardless of quality








Nearby control marks do not have reliable positions or elevations (e.g., marks are unstable, marks are too old, marks are in an area of known subsidence or uplift)








No internet access to get tools/data (e.g., NGS CORS, OPUS, datasheets) in the field








Other (please specify) A







Not applicable - I am visiting this site for other reasons





MAD0041264 A Please specify the trouble you have getting geodetic control in the field.

Text area, No Limit Single N Skip Logic OE_Trouble Geodic in field
MAD0041265
Do you think NGS should include user-provided data in publically available products like “datasheets?” (Please select the answer you most agree with.) NGS should NOT include user-provided data in publicly available products
Radio button, one-up vertical Single Y Skip Logic User Data in Products



NGS should include user-provided data because I am required to have my data included in NGS products (e.g., datasheets).








NGS should include user-provided data because it provides helpful archiving and distribution services.








NGS should include user-provided data because it adds an implicit ‘stamp of approval’ to my work.








I have no opinion








Other (please specify) A







Not applicable - I am visiting this site for other reasons





MAD0041266 A Please specify your thoughts on if NGS should include user-provided data in available products like "datasheets".

Text area, No Limit Single N Skip Logic OE_User Data in Products
MAD0041267
Are you aware that NGS will replace NAD 83 and NAVD 88 with new geometric and vertical datums?

I am...
Very aware
Dropdown select one S Y
Replacing NAD83 NAVD87



Somewhat aware








Not at all aware








Not applicable - I am visiting this site for other reasons





MAD0041268
What kind of training formats do you prefer? Web accessible videos, slide shows (no interaction with instructor)
Radio Button, one-up vertical S Y Skip Logic Training Format



Live Web conference (interactive with instructor)








Workshops and conferences








NGS’s training center in Corbin, VA








Guidelines, user manuals, and published articles








Other (please specify) A




MAD0041269 A Please specify the other training formats you prefer.

Text area, No Limit
N Skip Logic OE_Training Format
LON0030184
What is most important to you in how NGS responds to your information request?

Text area, No Limit
N
OE_Most Important Respond Rqst
LON0045042
If this website had a mobile version would you access it from your mobile device? Yes A Radio Button, one-up vertical S Y Skip Logic Mobile Use



No, I don't have a mobile device that allows me to access the web








No, I would not use my mobile device to access this website








Not Sure





LON0045043 A What information would you like to see on the mobile website?

Text area, No Limit
N Skip Logic OE_Mobile Use
EDO08969
What is one improvement you would make to the site?

Text area, No Limit
N
OE_Improvement



















































































































































































































Sheet 3: Custom Qsts (12-5-13)

Model Instance Name:


red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2


underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==


pink: ADDITION





Date: 1/3/2011
blue + -->: REWORDING
















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer IDs (DOT ONLY) Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08974
Which term best describes your role?
Land Surveyor/Engineer
Radio button, one-up vertical Single Y Skip Logic Role




Researcher/Educator/Student









Geodesist/Cartographer









GIS/Mapping User









General Public









Geocacher









News Media









Other, please specify A




EDO08975 A Please specify your role in visiting this site.


Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site?
Toolkit software
Radio button, one-up vertical Single Y Skip Logic Primarily Looking For




Guidelines or specifications









News









CORS/OPUS









Datasheets









Aeronautical Data or imagery









Other, please specify B




EDO08979 B Please specify what you were primarily looking for today.


Text area, No Limit Single N Skip Logic OE_Primarily Looking For
EDO08980
Did you accomplish what you wanted to on the site today?
Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task




Partially A








No A








I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.


Text area, No Limit
N Skip Logic OE_Accomplish Task
ACQinh0014042
What is the primary reason passive survey control marks (e.g., bench marks) are important to your work?
Using these marks is required by federal, state, or local requirements
Radio button, one-up vertical Single Y Skip Logic Survey Controls Impt




Using these marks is included in contract terms









I can't depend on satellite systems being available in the areas where I work









Not applicable – I am visiting this site for other reasons









Other, please specify A




ACQinh0014043 A Please specify why passive survey control marks are important to your work.


Text area, No Limit Single N
OE_Survey Controls impt
MAD0041242
Which geospatial data types do you use? (select all that apply) MAD0041242A001 GPS or GNSS
Checkbox, one-up vertical Multi Y Skip Logic Geospatial data types



MAD0041242A002 Leveling








MAD0041242A003 Optical total station








MAD0041242A004 Lidar








MAD0041242A005 Laser scanners (terrestrial lidar)








MAD0041242A006 Aerial/ orthophotography








MAD0041242A007 Other (please specify) A







MAD0041242A008 Not applicable - I am visiting this site for other reasons
Mutually Exculsive



MAD0041262 A Please specify the geospatial data types you use.


Text area, No Limit Single N Skip Logic OE_Geospatial data types
MAD0041263
If you regularly have trouble getting geodetic control in the field, what is the primary issue? MAD0041263A001 I generally do not have trouble getting geodetic control
Radio button, one-up vertical Single Y Skip Logic Trouble Geodic in field



MAD0041263A002 No control marks are nearby, regardless of quality








MAD0041263A003 Nearby control marks do not have reliable positions or elevations (e.g., marks are unstable, marks are too old, marks are in an area of known subsidence or uplift)








MAD0041263A004 No internet access to get tools/data (e.g., NGS CORS, OPUS, datasheets) in the field








MAD0041263A005 Other (please specify) A







MAD0041263A006 Not applicable - I am visiting this site for other reasons





MAD0041264 A Please specify the trouble you have getting geodetic control in the field.


Text area, No Limit Single N Skip Logic OE_Trouble Geodic in field
MAD0041265
Do you think NGS should include user-provided data in publically available products like “datasheets?” (Please select the answer you most agree with.) MAD0041265A001 NGS should NOT include user-provided data in publicly available products
Radio button, one-up vertical Single Y Skip Logic User Data in Products



MAD0041265A002 NGS should include user-provided data because I am required to have my data included in NGS products (e.g., datasheets).








MAD0041265A003 NGS should include user-provided data because it provides helpful archiving and distribution services.








MAD0041265A004 NGS should include user-provided data because it adds an implicit ‘stamp of approval’ to my work.








MAD0041265A005 I have no opinion








MAD0041265A006 Other (please specify) A







MAD0041265A007 Not applicable - I am visiting this site for other reasons





MAD0041266 A Please specify your thoughts on if NGS should include user-provided data in available products like "datasheets".


Text area, No Limit Single N Skip Logic OE_User Data in Products
MAD0041267
Are you aware that NGS will replace NAD 83 and NAVD 88 with new geometric and vertical datums?

I am...
MAD0041267A001 Very aware
Dropdown select one S Y
Replacing NAD83 NAVD87



MAD0041267A002 Somewhat aware








MAD0041267A003 Not at all aware








MAD0041267A005 Not applicable - I am visiting this site for other reasons





MAD0041268
What kind of training formats do you prefer? MAD0041268A001 Web accessible videos, slide shows (no interaction with instructor)
Radio Button, one-up vertical S Y Skip Logic Training Format



MAD0041268A002 Live Web conference (interactive with instructor)








MAD0041268A003 Workshops and conferences








MAD0041268A004 NGS’s training center in Corbin, VA








MAD0041268A005 Guidelines, user manuals, and published articles








MAD0041268A006 Other (please specify) A




MAD0041269 A Please specify the other training formats you prefer.


Text area, No Limit
N Skip Logic OE_Training Format
LON0030184
What is most important to you in how NGS responds to your information request?


Text area, No Limit
N
OE_Most Important Respond Rqst
NEW
If this website had a mobile version would you access it from your mobile device?
Yes A Radio Button, one-up vertical S Y Skip Logic Mobile Use




No, I don't have a mobile device that allows me to access the web









No, I would not use my mobile device to access this website









Not Sure





NEW A What information would you like to see on the mobile website?


Text area, No Limit
N Skip Logic OE_Mobile Use
EDO08969
What is one improvement you would make to the site?


Text area, No Limit
N
OE_Improvement








































































































































































































































Sheet 4: Custom Qsts (10-23-13)

Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 1/3/2011 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08974
Which term best describes your role? Land Surveyor/Engineer
Radio button, one-up vertical Single Y Skip Logic Role



Researcher/Educator/Student








Geodesist/Cartographer








GIS/Mapping User








General Public








Geocacher








News Media








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Toolkit software
Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Guidelines or specifications








News








CORS/OPUS








Datasheets








Aeronautical Data or imagery








Other, please specify B




EDO08979 B Please specify what you were primarily looking for today.

Text area, No Limit Single N Skip Logic OE_Primarily Looking For
ACQinh0014040
Regarding accurate positioning, what is the most important issue or challenge in your profession? Obtaining geodetic control in the field
Radio button, one-up vertical Single Y Skip Logic Accurate pos issue



Identifying land subsidence or uplift








Identifying shoreline or sea-level changes








Defining the relationship between land elevations and water levels








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014041 A Please specify the most important accurate positioning issue or challenge in your profession.

Text area, No Limit Single N
OE_Accurate Pos Issue
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text area, No Limit
N Skip Logic OE_Accomplish Task
ACQinh0014042
What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? Using these marks is required by federal, state, or local requirements
Radio button, one-up vertical Single Y Skip Logic Survey Controls Impt



Using these marks is included in contract terms








I can't depend on satellite systems being available in the areas where I work








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014043 A Please specify why passive survey control marks are important to your work.

Text area, No Limit Single N
OE_Survey Controls impt
NEW
Which geospatial data types do you use? (select all that apply) GPS or GNSS
Checkbox, one-up vertical Multi Y Skip Logic Geospatial data types



Leveling








Optical total station








Lidar








Laser scanners (terrestrial lidar)








Aerial/ orthophotography








Other (please specify) A







Not applicable - I am visiting this site for other reasons





NEW A Please specify the geospatial data types you use.

Text area, No Limit Single N Skip Logic OE_Geospatial data types
NEW
If you regularly have trouble getting geodetic control in the field, what is the primary issue? I generally do not have trouble getting geodetic control
Radio button, one-up vertical Single Y Skip Logic Trouble Geodic in field



No control marks are nearby, regardless of quality








Nearby control marks do not have reliable positions or elevations (e.g., marks are unstable, marks are too old, marks are in an area of known subsidence or uplift)








No internet access to get tools/data (e.g., NGS CORS, OPUS, datasheets) in the field








Other (please specify) A







Not applicable - I am visiting this site for other reasons





NEW A Please specify the trouble you have getting geodetic control in the field.

Text area, No Limit Single N Skip Logic OE_Trouble Geodic in field
EDO08970
How did you look for information on the site today? (Please select all that apply.) Search feature A Checkbox, one-up vertical Multi Y Skip Logic Method for Looking



Top navigation bar








Left navigation bar








Links in the center of the page








Other, please specify B




EDO08971 B Other way I looked for information:

Text field, <100 char
N Skip Logic OE_Method for Looking
EDO08972 A Please select your primary experience with the site's search feature today.
The search feature met my needs today.
Radio button, one-up vertical Single Y Skip Logic Search



I had issues with the search process (how to use it, terms to enter).








I had issues with the search results I received.








Other, please specify C




EDO08973 C Please specify your experience with the search feature today.

Text area, No Limit
N Skip Logic OE_Search
LON0030178
When looking for information which of the following do you primarily prefer? Frequently Asked Questions
Radio button, one-up vertical Single Y Skip Logic Look For Information



Glossary








Community-of-users message board








Technical reference documents/publications








Instructional video








Social media








Other (please specify) A




LON0030179 A Please specify how you primarily prefer to look for information.

Text area, No Limit
N Skip Logic OE_Look For Information
LON0030180
What is your preferred method of contacting NGS? Email
Radio button, one-up vertical Single Y Skip Logic Preferred Contact Method



Online chat








In person (e.g., at a meeting)








Phone








Fax








Other (please specify) A




LON0030181 A Please specify your preferred method of contacting NGS.

Text area, No Limit
N Skip Logic OE_Preferred Contact method
LON0030182
Typically, how often do you send an inquiry to an NGS employee? Less than once per year
Radio button, one-up vertical Single Y Skip Logic Inquiry NGS employee



1 - 3 times per year








4 - 10 times per year








Greater than 10 times per year








Other (please specify) A




LON0030183 A Please specify how often you send an inquiry to an NGS employee.

Text area, No Limit
N Skip Logic OE_Inquiry NGS employee
NEW
Do you think NGS should include user-provided data in publically available products like “datasheets?” (Please select the answer you most agree with.) NGS should NOT include user-provided data in publicly available products
Radio button, one-up vertical Single Y Skip Logic User Data in Products



NGS should include user-provided data because I am required to have my data included in NGS products (e.g., datasheets).








NGS should include user-provided data because it provides helpful archiving and distribution services.








NGS should include user-provided data because it adds an implicit ‘stamp of approval’ to my work.








I have no opinion








Other (please specify) A







Not applicable - I am visiting this site for other reasons





NEW A Please specify your thoughts on if NGS should include user-provided data in available products like "datasheets".

Text area, No Limit Single N Skip Logic OE_User Data in Products
NEW
Are you aware that NGS will replace NAD 83 and NAVD 88 with new geometric and vertical datums?

I am...
Very aware
Dropdown select one S Y
Replacing NAD83 NAVD87



Somewhat aware








Not at all aware








Other (please specify)








Not applicable - I am visiting this site for other reasons





NEW
What kind of training formats do you prefer? Web accessible videos, slide shows (no interaction with instructor)
Radio Button, one-up vertical S Y Skip Logic Training Format



Live Web conference (interactive with instructor)








Workshops and conferences








NGS’s training center in Corbin, VA








Guidelines, user manuals, and published articles








Other (please specify) A




NEW A Please specify the other training formats you prefer.

Text area, No Limit Single N Skip Logic OE_Training Format
LON0030184
What is most important to you in how NGS responds to your information request?

Text area, No Limit
N
OE_Most Important Respond Rqst
EDO08969
What is one improvement you would make to the site?

Text area, No Limit
N
OE_Improvement



















































































































































































































Sheet 5: Custom Qsts (5-22-13)

Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 1/3/2011 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08974
Which term best describes your role? Land Surveyor/Engineer
Radio button, one-up vertical Single Y Skip Logic Role



Researcher/Educator/Student








Geodesist/Cartographer








GIS/Mapping User








General Public








Geocacher








News Media








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Toolkit software
Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Guidelines or specifications








News








CORS/OPUS








Datasheets








Aeronautical Data or imagery








Other, please specify B




EDO08979 B Please specify what you were primarily looking for today.

Text area, No Limit Single N Skip Logic OE_Primarily Looking For
ACQinh0014036
Which of the following professional groups should NGS engage with, in addition to the surveying community? Emergency responders
Radio button, one-up vertical Single Y Skip Logic Professional Groups



Energy producers








Agriculture








Coastal management








Other, please specify A




ACQinh0014037 A Please specify any other professional groups NGS should engage with.

Text area, No Limit Single N
OE_Professional Groups
ACQinh0014038
Which geodesy / remote sensing topics should NGS explain better, or provide tutorials on? Shoreline; the role of geodesy and remote sensing in ensuring safe navigation
Radio button, one-up vertical Single Y Skip Logic Geodesy or Sensing Topics



Crustal and land movement; the role of geodesy and remote sensing in updating positions where significant crustal and land movement occurs








Geographic Information Systems (GIS); the role of geodetic control in GIS








Other, please specify A




ACQinh0014039 A Please specify the topics NGS should explain better.

Text area, No Limit Single N
OE_Geodesy or Sensing Topics
ACQinh0014040
Regarding accurate positioning, what is the most important issue or challenge in your profession? Obtaining geodetic control in the field
Radio button, one-up vertical Single Y Skip Logic Accurate pos issue



Identifying land subsidence or uplift








Identifying shoreline or sea-level changes








Defining the relationship between land elevations and water levels








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014041 A Please specify the most important accurate positioning issue or challenge in your profession.

Text area, No Limit Single N
OE_Accurate Pos Issue
ACQinh0014042
What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? Using these marks is required by federal, state, or local requirements
Radio button, one-up vertical Single Y Skip Logic Survey Controls Impt



Using these marks is included in contract terms








I can't depend on satellite systems being available in the areas where I work








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014043 A Please specify why passive survey control marks are important to your work.

Text area, No Limit Single N
OE_Survey Controls impt
ACQinh0014044
Which of the following primarily drives your accuracy needs? Legal requirements
Radio button, one-up vertical Single Y Skip Logic Drives Accuracy Needs



Scale of what I am measuring requires high accuracy








I want the highest accuracy possible








I don’t have high accuracy requirements; within a few feet is good enough.








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014045 A Please specify what primarily drives your accuracy needs.

Text area, No Limit Single N
OE_Drives Accuracy Needs
ACQinh0014046
Which of the following best describes the datum realization you are most likely to use? I use whatever datum realization my original dataset is in.
Radio button, one-up vertical Single Y Skip Logic Datum Realization



I use the most recent datum realization.








I use the datum realization I am most comfortable with.








I do not make a distinction between datum realizations.








Not applicable – I am visiting this site for other reasons








Other, please specify A




ACQinh0014047 A Please specify the datum realization you are most likely to use.

Text area, No Limit Single N
OE_Datum Realization
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text area, No Limit
N Skip Logic OE_Accomplish Task
EDO08970
How did you look for information on the site today? (Please select all that apply.) Search feature A Checkbox, one-up vertical Multi Y Skip Logic Method for Looking



Top navigation bar








Left navigation bar








Links in the center of the page








Other, please specify B




EDO08971 B Other way I looked for information:

Text field, <100 char
N Skip Logic OE_Method for Looking
EDO08972 A Please select your primary experience with the site's search feature today.
The search feature met my needs today.
Radio button, one-up vertical Single Y Skip Logic Search



I had issues with the search process (how to use it, terms to enter).








I had issues with the search results I received.








Other, please specify C




EDO08973 C Please specify your experience with the search feature today.

Text area, No Limit
N Skip Logic OE_Search
NEW
When looking for information which of the following do you primarily prefer? Frequently Asked Questions
Radio button, one-up vertical Single Y Skip Logic Look For Information



Glossary








Community-of-users message board








Technical reference documents/publications








Instructional video








Social media








Other (please specify) A




NEW A Please specify how you primarily prefer to look for information.

Text area, No Limit
N Skip Logic OE_Look For Information
NEW
What is your preferred method of contacting NGS? Email
Radio button, one-up vertical Single Y Skip Logic Preferred Contact Method



Online chat








In person (e.g., at a meeting)








Phone








Fax








Other (please specify) A




NEW A Please specify your preferred method of contacting NGS.

Text area, No Limit
N Skip Logic OE_Preferred Contact method
NEW
Typically, how often do you send an inquiry to an NGS employee? Less than once per year
Radio button, one-up vertical Single Y Skip Logic Inquiry NGS employee



1 - 3 times per year








4 - 10 times per year








Greater than 10 times per year








Other (please specify) A




NEW A Please specify how often you send an inquiry to an NGS employee.

Text area, No Limit
N Skip Logic OE_Inquiry NGS employee
NEW
What is most important to you in how NGS responds to your information request?

Text area, No Limit
N
OE_Most Important Respond Rqst
EDO08969
What is one improvement you would make to the site?

Text area, No Limit
N
OE_Improvement

























































































































































































































































































Sheet 6: Custom Qsts (7-10-12)

Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 1/3/2011 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08974
Which term best describes your role? Land Surveyor/Engineer
Radio button, one-up vertical Single Y Skip Logic Role



Researcher/Educator/Student








Geodesist/Cartographer








GIS/Mapping User








General Public








Geocacher








News Media








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Toolkit software
Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Guidelines or specifications








News








CORS/OPUS








Datasheets








Aeronautical Data or imagery








Other, please specify B




EDO08979 B Please specify what you were primarily looking for today.

Text area, No Limit Single N Skip Logic OE_Primarily Looking For
New
Which of the following professional groups should NGS engage with, in addition to the surveying community? Emergency responders
Radio button, one-up vertical Single Y Skip Logic Professional Groups



Energy producers








Agriculture








Coastal management








Other, please specify A




New A Please specify any other professional groups NGS should engage with.

Text area, No Limit Single N
OE_Professional Groups
New
Which geodesy / remote sensing topics should NGS explain better, or provide tutorials on? Shoreline; the role of geodesy and remote sensing in ensuring safe navigation
Radio button, one-up vertical Single Y Skip Logic Geodesy or Sensing Topics



Crustal and land movement; the role of geodesy and remote sensing in updating positions where significant crustal and land movement occurs








Geographic Information Systems (GIS); the role of geodetic control in GIS








Other, please specify A




New A Please specify the topics NGS should explain better.

Text area, No Limit Single N
OE_Geodesy or Sensing Topics
New
Regarding accurate positioning, what is the most important issue or challenge in your profession? Obtaining geodetic control in the field
Radio button, one-up vertical Single Y Skip Logic Accurate pos issue



Identifying land subsidence or uplift sea-level changes








identifying shoreline ore sea-level changes








Defining the relationship between land elevations and water levels








Other, please specify A




New A Please specify the most important accurate positioning issue or challenge in your profession.

Text area, No Limit Single N
OE_Accurate Pos Issue
New
What is the primary reason passive survey control marks (e.g., bench marks) are important to your work? Using these marks is required by federal, state, or local requirements
Radio button, one-up vertical Single Y Skip Logic Survey Controls Impt



Using these marks is included in contract terms








I can't depend on satellite systems being available in the areas where I work








Other, please specify A




New A Please specify why passive survey control marks are important to your work.

Text area, No Limit Single N
OE_Survey Controls impt
New
Which of the following primarily drives your accuracy needs? Legal requirements
Radio button, one-up vertical Single Y Skip Logic Drives Accuracy Needs



Scale of what I am measuring requires high accuracy








I want the highest accuracy possible








I don’t have high accuracy requirements; within a few feet is good enough.








not applicable – I am visiting this site for other reasons








Other, please specify A




New A Please specify what primarily drives your accuracy needs.

Text area, No Limit Single N
OE_Drives Accuracy Needs
New
Which of the following best describes the datum realization you are most likely to use? I use whatever datum realization my original dataset is in.
Radio button, one-up vertical Single Y Skip Logic Datum Realization



I use the most recent datum realization.








I use the datum realization I am most comfortable with.








I do not make a distinction between datum realizations.








not applicable – I am visiting this site for other reasons








Other, please specify A




New A Please specify the datum realization you are most likely to use.

Text area, No Limit Single N
OE_Datum Realization
ACQLiv0009761
What spatial accuracy for survey control meets your horizontal positioning needs? < 1 cm (0.03 ft.) horizontal
Radio button, one-up vertical Single Y Skip Logic Horizontal Pos



1−3 cm (0.03−0.1 ft.) horizontal








3−5 cm (0.1−0.2 ft.) horizontal








5−15 cm (0.2−0.5 ft.) horizontal








Other – please specify A







Not sure/ Don't know





ACQLiv0009762 A Please specify the spatial accuracy for survey control meeting your horizontal positioning needs.

Text area, No Limit
N Skip Logic OE_Horiz Pos
ACQLiv0009763
What vertical accuracy meets your needs for determining elevations (i.e., orthometric and/or dynamic heights)? < 1 cm (0.03 ft.) vertical
Radio button, one-up vertical Single Y Skip Logic Vertical Acc



1−3 cm (0.03−0.1 ft.) vertical








3−5 cm (0.1−0.2 ft.) vertical








5−10 cm (0.2−0.3 ft.) vertical








10−30 cm (0.3−1 ft.) vertical








Other – please specify A







Not sure/ Don't know





ACQLiv0009764 A Please specify the vertical accuracy to determine elevation.

Text area, No Limit
N Skip Logic OE_Vert Acc
ACQLiv0009781
How well aligned should passive survey control marks (e.g., bench marks) be with NGS Continuously Operating Reference Stations (CORS)? (Note: that the CORS network is the basis for latitude, longitude, and ellipsoid height in the National Spatial Reference System (NSRS).) < 1 cm (0.03 ft.) horizontal and/or < 2 cm (0.07 ft.) ellipsoid height
Radio button, one-up vertical Single Y Skip Logic Align to CORS



1−3 cm (0.03−0.1 ft.) horizontal and/or 2−5 cm (0.07−0.2 ft.) ellipsoid height








3−5 cm (0.1−0.2 ft.) horizontal and/or 5−10 cm (0.2−0.3 ft.) ellipsoid height








5−15 cm (0.2−0.5 ft.) horizontal and/or 10−30 cm (0.3−1 ft.) ellipsoid height








Other – please specify A







Not sure/ Don't know





ACQLiv0009765 A Please specify how well aligned passive survey control marks should be to NGS CORS.

Text area, No Limit
N Skip Logic OE_Align to CORS
ACQLiv0009766
What minimum change should determine whether NGS updates published coordinates for passive survey control marks (e.g., bench marks)? Any change
Radio button, one-up vertical Single Y Skip Logic Min Change Update



1−3 cm (0.03−0.1 ft..) horizontal and/or 2−5 cm (0.07−0.2 ft.) vertically








3−5 cm (0.1−0.2 ft..) horizontal and/or 5−10 cm (0.2−0.3 ft.) vertically








5−15 cm (0.2−0.5 ft..) horizontal and/or 10−30 cm (0.3−1 ft.) vertically








Other – please specify A







Not sure/ Don't know





ACQLiv0009767 A Please specify the minimum change required to determine when NGS updates published coordinates for passive survey control marks.

Text area, No Limit
N Skip Logic OE_Min Change Update
ACQLiv0009768
How often should NGS update published horizontal and/or vertical control coordinates? As often as necessary; update of coordinates should be based on positional change rather than a schedule
Radio button, one-up vertical Single Y Skip Logic How Often Update



No more than once per year








No more than once every 2-4 years








No more than once every 5-10 year








Other – please specify A







Not sure/ Don't know





ACQLiv0009769 A Please specify how often NGS should update their published control coordinates.

Text area, No Limit
N Skip Logic OE_How Often Update
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text area, No Limit
N Skip Logic OE_Accomplish Task
EDO08970
How did you look for information on the site today? (Please select all that apply.) Search feature A Checkbox, one-up vertical Multi Y Skip Logic Method for Looking



Top navigation bar








Left navigation bar








Links in the center of the page








Other, please specify B




EDO08971 B Other way I looked for information:

Text field, <100 char
N Skip Logic OE_Method for Looking
EDO08972 A Please select your primary experience with the site's search feature today.
The search feature met my needs today.
Radio button, one-up vertical Single Y Skip Logic Search



I had issues with the search process (how to use it, terms to enter).








I had issues with the search results I received.








Other, please specify C




EDO08973 C Please specify your experience with the search feature today.

Text area, No Limit
N Skip Logic OE_Search
EDO08969
What is one improvement you would make to the site?

Text area, No Limit
N
OE_Improvement



















































































































































































































































































































































































Sheet 7: Custom Qsts (12-7-11)

Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 1/3/2011 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08974
Which term best describes your role? Land Surveyor/Engineer
Radio button, one-up vertical Single Y Skip Logic Role



Researcher/Educator/Student








Geodesist/Cartographer








GIS/Mapping User








General Public








Geocacher








News Media








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Data A Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Geodetic Tool Kit/software Toolkit software








Publications, Guidelines or specifications








News








CORS/OPUS - GPS Data








Datasheets








Aeronautical Data or imagery








Imagery








Other, please specify B




EDO08977 A What type of data were you looking for? Aeronautical Data
Radio button, one-up vertical Single Y Skip Logic Type of Data



CORS/OPUS - GPS Data








Datasheets








Other, please specify C




EDO08978 C Other data:

Text field, <100 char Single N Skip Logic OE_Data
EDO08979 B Please specify what you were primarily looking for today.

Text area, No Limit Single N Skip Logic OE_Primarily Looking For
New
What spatial accuracy for survey control meets your horizontal positioning needs? < 1 cm (0.03 ft.) horizontal
Radio button, one-up vertical Single Y Skip Logic Horizontal Pos



1−3 cm (0.03−0.1 ft.) horizontal








3−5 cm (0.1−0.2 ft.) horizontal








5−15 cm (0.2−0.5 ft.) horizontal








Other – please specify A







Not sure/ Don't know





New A Please specify the spatial accuracy for survey control meeting your horizontal positioning needs.

Text area, No Limit
N Skip Logic OE_Horiz Pos
New
What vertical accuracy meets your needs for determining elevations (i.e., orthometric and/or dynamic heights)? < 1 cm (0.03 ft.) vertical
Radio button, one-up vertical Single Y Skip Logic Vertical Acc



1−3 cm (0.03−0.1 ft.) vertical








3−5 cm (0.1−0.2 ft.) vertical








5−10 cm (0.2−0.3 ft.) vertical








10−30 cm (0.3−1 ft.) vertical








Other – please specify A







Not sure/ Don't know





New A Please specify the vertical accuracy to determine elevation.

Text area, No Limit
N Skip Logic OE_Vert Acc
New
How well aligned should passive survey control marks (e.g., bench marks) be with NGS Continuously Operating Reference Stations (CORS)? (Note: that the CORS network is the basis for latitude, longitude, and ellipsoid height in the National Spatial Reference System (NSRS).) < 1 cm (0.03 ft.) horizontal and/or < 2 cm (0.07 ft.) ellipsoid height
Radio button, one-up vertical Single Y Skip Logic Align to CORS



1−3 cm (0.03−0.1 ft.) horizontal and/or 2−5 cm (0.07−0.2 ft.) ellipsoid height








3−5 cm (0.1−0.2 ft.) horizontal and/or 5−10 cm (0.2−0.3 ft.) ellipsoid height








5−15 cm (0.2−0.5 ft.) horizontal and/or 10−30 cm (0.3−1 ft.) ellipsoid height








Other – please specify A







Not sure/ Don't know





New A Please specify how well aligned passive survey control marks should be to NGS CORS.

Text area, No Limit
N Skip Logic OE_Align to CORS
New
What minimum change should determine whether NGS updates published coordinates for passive survey control marks (e.g., bench marks)? Any change
Radio button, one-up vertical Single Y Skip Logic Min Change Update



1−3 cm (0.03−0.1 ft..) horizontal and/or 2−5 cm (0.07−0.2 ft.) vertically








3−5 cm (0.1−0.2 ft..) horizontal and/or 5−10 cm (0.2−0.3 ft.) vertically








5−15 cm (0.2−0.5 ft..) horizontal and/or 10−30 cm (0.3−1 ft.) vertically








Other – please specify A







Not sure/ Don't know





New A Please specify the minimum change required to determine when NGS updates published coordinates for passive survey control marks.

Text area, No Limit
N Skip Logic OE_Min Change Update
New
How often should NGS update published horizontal and/or vertical control coordinates? As often as necessary; update of coordinates should be based on positional change rather than a schedule
Radio button, one-up vertical Single Y Skip Logic How Often Update



No more than once per year








No more than once every 2-4 years








No more than once every 5-10 year








Other – please specify A







Not sure/ Don't know





New A Please specify how often NGS should update their published control coordinates.

Text area, No Limit
N Skip Logic OE_How Often Update
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text area, No Limit
N Skip Logic OE_Accomplish Task
EDO08970
How did you look for information on the site today? (Please select all that apply.) Search feature A Checkbox, one-up vertical Multi Y Skip Logic Method for Looking



Top navigation bar








Left navigation bar








Links in the center of the page








Other, please specify B




EDO08971 B Other way I looked for information:

Text field, <100 char
N Skip Logic OE_Method for Looking
EDO08972 A Please select your primary experience with the site's search feature today.
The search feature met my needs today.
Radio button, one-up vertical Single Y Skip Logic Search



I had issues with the search process (how to use it, terms to enter).








I had issues with the search results I received.








Other, please specify C




EDO08973 C Please specify your experience with the search feature today.

Text area, No Limit
N Skip Logic OE_Search
EDO08969
What is one improvement you would make to the site?

Text area, No Limit
N
OE_Improvement
EDO08982
Which positioning product should NGS emphasize? High-accuracy GPS data streamed via the Internet
Radio button, one-up vertical Single Y OPS Group Positioning Products



Expanded tools for processing positioning data online








Enhanced standards and guidelines for various positioning uses








None








Other, please specify A




EDO08983 A Other - positioning product:

Text field, <100 char Single N OPS Group OE_Positioning Products
EDO08984
Which training workshop would be most useful to you? Using CORS/OPUS
Radio button, one-up vertical Single Y OPS Group Training Workshop



Blue booking








GPS processing








Datum transformation








Developing an accurate GIS/LIS








Developments in height modernization








Not interested in a training workshop








Other, please specify A




EDO08985 A Other - training workshop:

Text field, <100 char Single N OPS Group OE_Training Workshop













































































































































































































































































































Sheet 8: Custom Qsts (1-3-11)

Model Instance Name:

red & strike-through: DELETE





NGS NOAA Customer Satisfaction Survey V2

underlined & italicized: RE-ORDER





MID: Uws5sgEoxk9RZlhl5ZZkYA==

pink: ADDITION





Date: 1/3/2011 blue + -->: REWORDING















NGS NOAA Customer Satisfaction Survey V2 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO08969
What is one improvement you would make to the site?

Text field unlimited characters
N
OE_Improvement
EDO08970
How did you look for information on the site today? (Please select all that apply.) Search feature A Checkbox, one-up vertical Multi Y Skip Logic Method for Looking



Top navigation bar








Left navigation bar








Links in the center of the page








Other, please specify B




EDO08971 B Other way I looked for information:

Text field, <100 char
N Skip Logic OE_Method for Looking
EDO08972 A Please select your [b]primary[/b] experience with the site's search feature today.
The search feature met my needs today.
Radio button, one-up vertical Single Y Skip Logic Search



I had issues with the search process (how to use it, terms to enter).








I had issues with the search results I received.








Other, please specify C




EDO08973 C Please specify your experience with the search feature today.

Text field unlimited characters
N Skip Logic OE_Search
EDO08974
Which term best describes your role? General Public
Radio button, one-up vertical Single Y Skip Logic Role



Geocacher








Geodesist/Cartographer








GIS/Mapping User








Land Surveyor/Engineer








News Media








Researcher/Educator/Student








Other, please specify A




EDO08975 A Please specify your role in visiting this site.

Text field, <100 char Single N Skip Logic OE_Role
EDO08976
What were you primarily looking for on this visit to the NGS site? Data A Radio button, one-up vertical Single Y Skip Logic Primarily Looking For



Geodetic Tool Kit/software








Imagery








News








Publications, Guidelines or specs








Other, please specify B




EDO08977 A What type of data were you looking for? Aeronautical Data
Radio button, one-up vertical Single Y Skip Logic Type of Data



CORS/OPUS - GPS Data








Datasheets








Other, please specify C




EDO08978 C Other data:

Text field, <100 char Single N Skip Logic OE_Data
EDO08979 B Please specify what you were primarily looking for today.

Text field unlimited characters Single N Skip Logic OE_Primarily Looking For
EDO08980
Did you accomplish what you wanted to on the site today? Yes
Radio button, one-up vertical Single Y Skip Logic Accomplish Task



Partially A







No A







I wasn't planning to accomplish anything in particular





EDO08981 A Please explain why you were not able to fully accomplish your task today.

Text field unlimited characters
N Skip Logic OE_Accomplish Task
EDO08982
Which positioning product should NGS emphasize? High-accuracy GPS data streamed via the Internet
Radio button, one-up vertical Single Y OPS Group Positioning Products



Expanded tools for processing positioning data online








Enhanced standards and guidelines for various positioning uses








None








Other, please specify A




EDO08983 A Other - positioning product:

Text field, <100 char Single N OPS Group OE_Positioning Products
EDO08984
Which training workshop would be most useful to you? Using CORS/OPUS
Radio button, one-up vertical Single Y OPS Group Training Workshop



Blue booking








GPS processing








Datum transformation








Developing an accurate GIS/LIS








Developments in height modernization








Not interested in a training workshop








Other, please specify A




EDO08985 A Other - training workshop:

Text field, <100 char Single N OPS Group OE_Training Workshop
















































































































































































































































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