Model Instance Name: | ![]() |
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NIAID October 2011 | |||||||||||
MID: | FxMhZ0ohpUwcNwZEQs10Zw== | ||||||||||
Date: | 8/31/2011 | ||||||||||
Welcome and Thank You Text | |||||||||||
Directions: | |||||||||||
This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome text shown in the box below. | |||||||||||
Examples | |||||||||||
Welcome Text Example | |||||||||||
![]() |
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Welcome Text | |||||||||||
Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. |
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Thank You Text Example | |||||||||||
Thank You Text | ![]() |
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Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site. |
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Model Instance Name: | |||||
NIAID October 2011 | ![]() |
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MID: | FxMhZ0ohpUwcNwZEQs10Zw== | ||||
Date: | 8/31/2011 | ||||
\ | |||||
Model questions utilize the ACSI methodology to determine scores and impacts | |||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | |||
Please rate the visual appeal of this site. | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
How likely are you to return to this site? | |||
Please rate the balance of graphics and text on this site. | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |||
Please rate the readability of the pages on this site. | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
How likely are you to recommend this site to someone else? | |||
Navigation (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
Please rate how well the site is organized. | How likely are you to use this site as your primary resource for obtaining information from this organization? | ||||
Please rate the options available for navigating this site. | |||||
Please rate how well the site layout helps you find what you are looking for. | |||||
Please rate the number of clicks to get where you want on this site. | ![]() |
||||
Content (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate your perception of the accuracy of information on this site. | |||||
Please rate the quality of information on this site. | |||||
Please rate the freshness of content on this site. | |||||
Functionality (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate the usefulness of the features provided (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Please rate the convenience of the features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Please rate the variety of features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Model Instance Name: | |||||
NIAID October 2011 | ![]() |
||||
MID: | FxMhZ0ohpUwcNwZEQs10Zw== | ||||
Date: | 8/31/2011 | ||||
\ | |||||
Model questions utilize the ACSI methodology to determine scores and impacts | |||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | |||
Please rate the visual appeal of this site. | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
How likely are you to return to this site? | |||
Please rate the balance of graphics and text on this site. | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |||
Please rate the readability of the pages on this site. | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
How likely are you to recommend this site to someone else? | |||
Navigation (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
Please rate how well the site is organized. | How likely are you to use this site as your primary resource for obtaining information from this organization? | ||||
Please rate the options available for navigating this site. | |||||
Please rate how well the site layout helps you find what you are looking for. | |||||
Please rate the number of clicks to get where you want on this site. | ![]() |
||||
Content (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate your perception of the accuracy of information on this site. | |||||
Please rate the quality of information on this site. | |||||
Please rate the freshness of content on this site. | |||||
Functionality (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate the usefulness of the features provided (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Please rate the convenience of the features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Please rate the variety of features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Model Instance Name: | |||||
NIAID October 2011 | ![]() |
||||
MID: | FxMhZ0ohpUwcNwZEQs10Zw== | ||||
Date: | 8/31/2011 | ||||
\ | |||||
Model questions utilize the ACSI methodology to determine scores and impacts | |||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | |||
Please rate the visual appeal of this site. | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
How likely are you to return to this site? | |||
Please rate the balance of graphics and text on this site. | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |||
Please rate the readability of the pages on this site. | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
How likely are you to recommend this site to someone else? | |||
Navigation (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||
Please rate how well the site is organized. | How likely are you to use this site as your primary resource for obtaining information from this organization? | ||||
Please rate the options available for navigating this site. | |||||
Please rate how well the site layout helps you find what you are looking for. | |||||
Please rate the number of clicks to get where you want on this site. | ![]() |
||||
Content (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate your perception of the accuracy of information on this site. | |||||
Please rate the quality of information on this site. | |||||
Please rate the freshness of content on this site. | |||||
Functionality (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate the usefulness of the features provided (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Please rate the convenience of the features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Please rate the variety of features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site. | |||||
Model Instance Name: | |||||||||||
NIAID October 2011 | underlined & italicized: RE-ORDER | ||||||||||
MID: FxMhZ0ohpUwcNwZEQs10Zw== | pink: ADDITION | ||||||||||
Date: | 8/31/2011 | blue + -->: REWORDING | |||||||||
NIAID October 2011 CUSTOM QUESTION LIST | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
SAC3980 | How frequently do you visit this site? | First time | Radio button, one-up vertical | Single | Y | Visit Freq | |||||
More than once a day | |||||||||||
Daily | |||||||||||
About once a week | |||||||||||
About once a month | |||||||||||
Every 6 months or less | |||||||||||
SAC3981 | What is your primary purpose for visiting this site? | Find general information about NIAID | Drop down, select one | Single | Y | skip group | Reason for Visit | ||||
Find information on diseases and conditions | |||||||||||
Find information on research funding | |||||||||||
Find information on research programs | |||||||||||
Find information on labs at NIAID | |||||||||||
Find training or employment opportunities | |||||||||||
Find information on research news | |||||||||||
Other, please specify: | A | ||||||||||
SAC3982 | A | Please specify primary purpose for visiting this site today: | open | Text area, no char limit | N | skip group | Other Reason for Visit | ||||
SAC3983 | In what role are you visiting the NIAID website today? | Patient with a specific disease or condition | A1A, A3A | Radio button, one-up vertical | Single | Y | skip group | Role | |||
Family member, Friend or Acquaintance of a Patient | A1B, A3B, B1A | ||||||||||
Health Care Provider/Health Professional | C, D, E, C1A | ||||||||||
Scientist Researcher | AK, F, D1A, D1B | ||||||||||
General Health Consumer | AM, A1C | ||||||||||
NIAID employee or contractor | |||||||||||
Advocate | AO, A1C | ||||||||||
Media/Journalist | |||||||||||
Policy Maker | |||||||||||
Public Health Official | |||||||||||
Student | AQ, A1C | ||||||||||
Educator/Teacher | A1C | ||||||||||
Librarian or Information professional | A1C | ||||||||||
Other | G | ||||||||||
SAC3984 | G | Please specify what best describes your role in visiting the NIAID Web site today. | Text area, no char limit | N | skip group | Other role | |||||
SAC3985 | A1A | Which best describes your specific role? | Patient diagnosed with a disease or condition | Radio button, one-up vertical | Single | Y | skip group | Patient role | |||
Patient in treatment for a disease or condition | |||||||||||
Person concerned about being at risk for a disease or condition | |||||||||||
Other | A2A | ||||||||||
SAC3986 | A2A | Please specify your role as a patient: | Text area, no char limit | N | skip group | Other patient role | |||||
SAC3987 | A1B | Which best describes your specific role? | Person concerned about someone else | Radio button, one-up vertical | Single | Y | skip group | Family/Friend role | |||
Person concerned about being at risk for a disease or condition | |||||||||||
Other | A2B | ||||||||||
SAC3988 | A2B | Please specify your role as a family member, friend or acquaintance. | Text area, no char limit | N | skip group | Other family/friend role | |||||
SAC3989 | B1A | Are you the caregiver for a patient? | Yes | Radio button, one-up vertical | Single | Y | skip group | Caregiver | |||
No | |||||||||||
SAC3990 | A3A | How do you plan to use the information you find on this site today? | Give information to a family member or friend | Radio button, one-up vertical | Single | Y | skip group | Patient info usage | |||
Share and talk about information with my health care provider | |||||||||||
For my own personal use | |||||||||||
Didn't find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | A4A | ||||||||||
SAC3991 | A4A | Please specify how you plan to use the information you find on the site today: | Text area, no char limit | N | skip group | Other Patient Info Usage | |||||
SAC3992 | A3B | How do you plan to use the information you find on this site today? | Give information to a family member or friend | Radio button, one-up vertical | Single | Y | skip group | Family/Friend Info Usage | |||
Share and talk about information with my health care provider | |||||||||||
For my own personal use | |||||||||||
Didn't find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | A4B | ||||||||||
SAC3993 | A4B | Please specify how you plan to use the information you find on the site today: | Text area, no char limit | skip group | Other Fam/Friend Info Usage | ||||||
SAC3994 | AM | Which best describes your specific role as a general health consumer? | Person with a health concern | Radio button, one-up vertical | Single | skip group | Health Consumer role | ||||
Person interested in learning more about a disease or condition | |||||||||||
Other | AN | ||||||||||
SAC3995 | AN | Please specify your role as a general health consumer: | Text area, no char limit | skip group | Other health consumer role | ||||||
SAC3996 | AO | Which best describes your specific role as an advocate? | Patient advocate | Radio button, one-up vertical | Single | skip group | Advocate role | ||||
Policy advocate | |||||||||||
Research advocate | |||||||||||
Other | AP | ||||||||||
SAC3997 | AP | Please specify your role as an advocate: | Text area, no char limit | skip group | Other advocate role | ||||||
SAC3998 | AQ | Which best describes your specific role as a student? | Elementary school | Radio button, one-up vertical | Single | skip group | Student role | ||||
Middle school | |||||||||||
High school | |||||||||||
College/University | |||||||||||
Graduate school | |||||||||||
Post-graduate school (including medical school) | |||||||||||
Other | AR | ||||||||||
SAC3999 | AR | Please specify your role as a student: | Text area, no char limit | skip group | Other student role | ||||||
SAC4000 | A1C | How do you plan to use the information you find on this site today? | Give information to a family member or friend | Radio button, one-up vertical | Single | skip group | Advocate info usage | ||||
Share and talk about information with my health care provider | |||||||||||
For my own personal use | |||||||||||
Use to do homework or class assignment | |||||||||||
Use as teaching material or for a class | |||||||||||
Didn't find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | A2C | ||||||||||
SAC4001 | A2C | Please specify how you plan to use the information you find on the site today: | Text area, no char limit | skip group | Other advocate info usage | ||||||
SAC4002 | C | Which best describes your specific role? | Physician | Radio button, one-up vertical | Single | skip group | Healthcare role | ||||
Nurse/Nurse practitioner | |||||||||||
Care coordinator/Case manager/Patient navigator | |||||||||||
Pharmacist | |||||||||||
Physician assistant | |||||||||||
Counselor/Clinical social worker | |||||||||||
Dietician/Nutritionist | |||||||||||
Other | K | ||||||||||
SAC4003 | K | Please specify your role as a health professional: | skip group | Other health prof role | |||||||
SAC4004 | C1A | Are you involved in clinical research? | Yes | Radio button, one-up vertical | Single | skip group | Clinical research | ||||
No | |||||||||||
SAC4005 | D | Do you specialize in the care of patients with allergy or infectious diseases? | Yes | Radio button, one-up vertical | Single | skip group | Allergy/infection Disease Health Prof | ||||
No | |||||||||||
SAC4006 | E | How do you plan to use the information you find on this site today? | Keep myself up-to-date/Improve my understanding of clinical research findings | Radio button, one-up vertical | Single | skip group | Health Prof Info Usage | ||||
Improve my understanding of basic research concepts and findings | |||||||||||
Plan or verify treatment | |||||||||||
Learn how to become a clinical trial investigator | |||||||||||
Provide information to a patient or family member | |||||||||||
Provide clinical trial information to a patient or family member | |||||||||||
Provide information to other health care providers | |||||||||||
Provide information to students | |||||||||||
For my personal use | |||||||||||
Didn’t find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | L | ||||||||||
SAC4007 | L | Please specify how you plan to use the information you find on this site today: | Text area, no char limit | skip group | Other Health Prof Info Usage | ||||||
SAC4008 | AK | Which best describes your specific role? | Post doctoral fellow | Radio button, one-up vertical | Single | skip group | Scientist Researcher Role | ||||
Prospective researcher | |||||||||||
First-time researcher | |||||||||||
New Principal Investigator (PI) | |||||||||||
Long-time/Experienced researcher | |||||||||||
Research manager/Administrator | |||||||||||
Other | AL | ||||||||||
SAC4009 | AL | Please specify your role as a scientist researcher: | Text area, no char limit | skip group | Other Sci Researcher Role | ||||||
D1A | Have you ever applied for research funding from NIAID? | Yes | N, M | Radio button, one-up vertical | Single | skip group | Applied for Funding | ||||
No | |||||||||||
I am currently working on my first application for research funding | |||||||||||
N | Have you ever received research funding from NIAID? | Yes | |||||||||
No | |||||||||||
M | How many times have you applied for research funding from NIAID? | Once | |||||||||
2-5 times | |||||||||||
6-10 times | |||||||||||
More than 10 times | |||||||||||
SAC4011 | D1B | Are you involved in… | Clinical research | Radio button, one-up vertical | Single | skip group | Sci Research Type | ||||
Basic research | |||||||||||
Both | |||||||||||
SAC4012 | F | How do you plan to use the information you find on this site today? | Learn about NIAID research priorities | Radio button, one-up vertical | Single | skip group | Sci Research Info Usage | ||||
Improve my understanding of basic research concepts and findings | |||||||||||
Keep myself up-to-date/Improve my understanding of clinical research findings | |||||||||||
Develop a research proposal | |||||||||||
Provide information to other scientist/researchers | |||||||||||
Provide information to students | |||||||||||
For my personal use | |||||||||||
Didn’t find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | M | ||||||||||
SAC4013 | M | Please specify how you plan to use the information you find on this site today: | Text area, no char limit | skip group | Other Sci Research Info Usage | ||||||
SAC4014 | Have you found the information you were looking for on the NIAID site today? | Yes | Radio button, one-up vertical | Single | Y | skip group | Found Information | ||||
No | A | ||||||||||
SAC4015 | A | Please specify what you are unable to find on the NIAID site: | Text area, no char limit | N | skip group | Information Seeking | |||||
SAC4016 | Which of the following ways did you primarily look for information? | Type in text box (Search Tool) | A | Radio button, one-up vertical | Single | Y | skip group | Look for Info | |||
Navigate by Health or Research topic/subject | |||||||||||
Navigate by Research Funding | |||||||||||
Navigate by latest News and Events | |||||||||||
Navigate by Labs and Scientific Resources | |||||||||||
More than one of the above | |||||||||||
No Preference/Not Sure | |||||||||||
Other | B | ||||||||||
SAC4017 | B | Please specify how you looked for information: | Text area, no char limit | N | skip group | Other Look for Info | |||||
SAC4018 | A | Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) | Search results were not helpful | Checkbox, one-up vertical | Single | Y | skip group | Search Difficulty | |||
Returned too many results | |||||||||||
Returned too few results | |||||||||||
Returned no results | |||||||||||
Returned results that were too similar/redundant | |||||||||||
Results were not relevant to my search | |||||||||||
I did not encounter any difficulties | anchor/exclusive | ||||||||||
SAC4019 | Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) | Could not get back to previous information | Checkbox, one-up vertical | Single | N | skip group | Navigation Difficulty | ||||
Would often feel lost, not know where I was | |||||||||||
Links did not take me where I expected | A | ||||||||||
Links/labels are too difficult to understand | |||||||||||
Too many links or navigational choices | |||||||||||
Had technical difficulties (e.g. broken link) | |||||||||||
I had no difficulty navigating on this site | anchor/exclusive | ||||||||||
SAC4020 | A | Please describe in as much detail as possible the links or labels that did not take you where you expected: | skip group | OE_Nav Difficulty | |||||||
SAC4021 | Please tell us how we can improve the NIAID site to better meet your needs: | Text area, no char limit | open | N | Improvements | ||||||
SAC4022 | In the last three months, which of the following have you done? (Please select all that apply) | Signed up for email updates on NIAID.gov | Checkbox, one-up vertical | multi | y | social media | |||||
Visited or "liked" NIAID's Facebook page | |||||||||||
Followed NIAID's Twitter profile | |||||||||||
Sent a NIAID E-card | |||||||||||
Shared or viewed an image on the NIAID Flickr page | |||||||||||
Watched a video on NIAID.gov or NIAID's YouTube page | |||||||||||
Listened to podcasts on NIAID.gov | |||||||||||
None of the above | anchor/exclusive | ||||||||||
SAC4023 | Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1 |
Message or recommendation from a friend on a social network | Drop down, select one | Single | Y | Rank Group | SV - Rank 1 | ||||
Video I saw on YouTube | |||||||||||
Internet blogs or discussion forums | Adjust Template/Style Sheet | ||||||||||
Advertising on social networks (Facebook, My Space, Twitter) | Randomize | ||||||||||
Message directly from NIAID on a social network | |||||||||||
Mobile phone text messages or alerts | |||||||||||
Instant Message from a friend or colleague | |||||||||||
Familiarity with site/organization | |||||||||||
Email Alerts | |||||||||||
Search engine results | |||||||||||
Word of mouth recommendation from someone I know | |||||||||||
TV, radio, newspaper, or magazine advertising | |||||||||||
Internet advertising | |||||||||||
Link from another website | |||||||||||
Don't know | Anchor Answer Choice | ||||||||||
Other | Anchor Answer Choice | ||||||||||
SAC4024 | Rank 2 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 2 | ||||
Video I saw on YouTube | |||||||||||
Internet blogs or discussion forums | Adjust Template/Style Sheet | ||||||||||
Advertising on social networks (Facebook, My Space, Twitter) | Randomize | ||||||||||
Message directly from NIAID on a social network | |||||||||||
Mobile phone text messages or alerts | |||||||||||
Instant Message from a friend or colleague | |||||||||||
Familiarity with site/organization | |||||||||||
Email Alerts | |||||||||||
Search engine results | |||||||||||
Word of mouth recommendation from someone I know | |||||||||||
TV, radio, newspaper, or magazine advertising | |||||||||||
Internet advertising | |||||||||||
Link from another website | |||||||||||
Don't know | Anchor Answer Choice | ||||||||||
Other | Anchor Answer Choice | ||||||||||
SAC4025 | Rank 3 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 3 | ||||
Video I saw on YouTube | |||||||||||
Internet blogs or discussion forums | Adjust Template/Style Sheet | ||||||||||
Advertising on social networks (Facebook, My Space, Twitter) | Randomize | ||||||||||
Message directly from NIAID on a social network | |||||||||||
Mobile phone text messages or alerts | |||||||||||
Instant Message from a friend or colleague | |||||||||||
Familiarity with site/organization | |||||||||||
Email Alerts | |||||||||||
Search engine results | |||||||||||
Word of mouth recommendation from someone I know | |||||||||||
TV, radio, newspaper, or magazine advertising | |||||||||||
Internet advertising | |||||||||||
Link from another website | |||||||||||
Don't know | Anchor Answer Choice | ||||||||||
Other | Anchor Answer Choice | ||||||||||
SAC4026 | If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter) | Text area, no char limit | N | SV - Other Social Network | |||||||
Do you ever access the Internet using a mobile phone or tablet? | Yes | A, B, D | Radio button, one-up vertical | Single | Y | Access Mobile Internet | |||||
No | |||||||||||
A | Which of the following devices do you have? | A SmartPhone | W | Radio button, one-up vertical | Multi | Y | Phone or Tablet | ||||
A tablet | X | ||||||||||
None of these | |||||||||||
W | Specifically, which type of mobile phone do you have? | iPhone | Radio button, one-up vertical | Single | Y | Phone Type | |||||
Android | |||||||||||
Blackberry | |||||||||||
Another phone | |||||||||||
X | Specifically, which type of tablet do you have? | iPad | Radio button, one-up vertical | Single | Y | Tablet Type | |||||
Kindle | |||||||||||
Android | |||||||||||
Blackberry | |||||||||||
Another tablet | |||||||||||
B | Have you ever accessed ANY federal website using a mobile phone or tablet? | Yes | C | Radio button, one-up vertical | Single | Y | Federal Mobile Site Usage | ||||
No, but I plan to do so | |||||||||||
No, but I might in the future | |||||||||||
No, and I don't plan to do so | |||||||||||
C | Have you ever accessed the NIAID site using a mobile phone or tablet? | Yes | Y, Z | Radio button, one-up vertical | Single | Y | Mobile Site Usage | ||||
No, but I plan to do so | Z | ||||||||||
No, but I might in the future | Z | ||||||||||
No, and I don't plan to do so | |||||||||||
D | Have you ever accessed the NIAID Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? | Yes | Radio button, one-up vertical | Single | Y | Mobile Social Media | |||||
No, but I plan to do so | |||||||||||
No, but I might in the future | |||||||||||
No, and I don't plan to do so | |||||||||||
Y | What was the main reason you last visited the NIAID site using a mobile phone or tablet? | Text area, no char limit | Single | N | Primary Reason | ||||||
Z | What resources/additional resources might you want to access from the NIAID site using a mobile phone or tablet? | Text area, no char limit | Single | N | Desired Resources |
Model Instance Name: | |||||||||||
NIAID October 2011 | underlined & italicized: RE-ORDER | ||||||||||
MID: FxMhZ0ohpUwcNwZEQs10Zw== | pink: ADDITION | ||||||||||
Date: | 8/31/2011 | blue + -->: REWORDING | |||||||||
NIAID October 2011 CUSTOM QUESTION LIST | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
SAC3980 | How frequently do you visit this site? | First time | Radio button, one-up vertical | Single | Y | Visit Freq | |||||
More than once a day | |||||||||||
Daily | |||||||||||
About once a week | |||||||||||
About once a month | |||||||||||
Every 6 months or less | |||||||||||
SAC3981 | What is your primary purpose for visiting this site? | Find general information about NIAID | Drop down, select one | Single | Y | skip group | Reason for Visit | ||||
Find information on diseases and conditions | |||||||||||
Find information on research funding | |||||||||||
Find information on research programs | |||||||||||
Find information on labs at NIAID | |||||||||||
Find training or employment opportunities | |||||||||||
Find information on research news | |||||||||||
Other, please specify: | A | ||||||||||
SAC3982 | A | Please specify primary purpose for visiting this site today: | open | Text area, no char limit | N | skip group | Other Reason for Visit | ||||
SAC3983 | In what role are you visiting the NIAID website today? | Patient with a specific disease or condition | A1A, A3A | Radio button, one-up vertical | Single | Y | skip group | Role | |||
Family member, Friend or Acquaintance of a Patient | A1B, A3B, B1A | ||||||||||
Health Care Provider/Health Professional | C, D, E, C1A | ||||||||||
Scientist Researcher | AK, F, D1A, D1B | ||||||||||
General Health Consumer | AM, A1C | ||||||||||
NIAID employee or contractor | |||||||||||
Advocate | AO, A1C | ||||||||||
Media/Journalist | |||||||||||
Policy Maker | |||||||||||
Public Health Official | |||||||||||
Student | AQ, A1C | ||||||||||
Educator/Teacher | A1C | ||||||||||
Librarian or Information professional | A1C | ||||||||||
Other | G | ||||||||||
SAC3984 | G | Please specify what best describes your role in visiting the NIAID Web site today. | Text area, no char limit | N | skip group | Other role | |||||
SAC3985 | A1A | Which best describes your specific role? | Patient diagnosed with a disease or condition | Radio button, one-up vertical | Single | Y | skip group | Patient role | |||
Patient in treatment for a disease or condition | |||||||||||
Person concerned about being at risk for a disease or condition | |||||||||||
Other | A2A | ||||||||||
SAC3986 | A2A | Please specify your role as a patient: | Text area, no char limit | N | skip group | Other patient role | |||||
SAC3987 | A1B | Which best describes your specific role? | Person concerned about someone else | Radio button, one-up vertical | Single | Y | skip group | Family/Friend role | |||
Person concerned about being at risk for a disease or condition | |||||||||||
Other | A2B | ||||||||||
SAC3988 | A2B | Please specify your role as a family member, friend or acquaintance. | Text area, no char limit | N | skip group | Other family/friend role | |||||
SAC3989 | B1A | Are you the caregiver for a patient? | Yes | Radio button, one-up vertical | Single | Y | skip group | Caregiver | |||
No | |||||||||||
SAC3990 | A3A | How do you plan to use the information you find on this site today? | Give information to a family member or friend | Radio button, one-up vertical | Single | Y | skip group | Patient info usage | |||
Share and talk about information with my health care provider | |||||||||||
For my own personal use | |||||||||||
Didn't find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | A4A | ||||||||||
SAC3991 | A4A | Please specify how you plan to use the information you find on the site today: | Text area, no char limit | N | skip group | Other Patient Info Usage | |||||
SAC3992 | A3B | How do you plan to use the information you find on this site today? | Give information to a family member or friend | Radio button, one-up vertical | Single | Y | skip group | Family/Friend Info Usage | |||
Share and talk about information with my health care provider | |||||||||||
For my own personal use | |||||||||||
Didn't find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | A4B | ||||||||||
SAC3993 | A4B | Please specify how you plan to use the information you find on the site today: | Text area, no char limit | skip group | Other Fam/Friend Info Usage | ||||||
SAC3994 | AM | Which best describes your specific role as a general health consumer? | Person with a health concern | Radio button, one-up vertical | Single | skip group | Health Consumer role | ||||
Person interested in learning more about a disease or condition | |||||||||||
Other | AN | ||||||||||
SAC3995 | AN | Please specify your role as a general health consumer: | Text area, no char limit | skip group | Other health consumer role | ||||||
SAC3996 | AO | Which best describes your specific role as an advocate? | Patient advocate | Radio button, one-up vertical | Single | skip group | Advocate role | ||||
Policy advocate | |||||||||||
Research advocate | |||||||||||
Other | AP | ||||||||||
SAC3997 | AP | Please specify your role as an advocate: | Text area, no char limit | skip group | Other advocate role | ||||||
SAC3998 | AQ | Which best describes your specific role as a student? | Elementary school | Radio button, one-up vertical | Single | skip group | Student role | ||||
Middle school | |||||||||||
High school | |||||||||||
College/University | |||||||||||
Graduate school | |||||||||||
Post-graduate school (including medical school) | |||||||||||
Other | AR | ||||||||||
SAC3999 | AR | Please specify your role as a student: | Text area, no char limit | skip group | Other student role | ||||||
SAC4000 | A1C | How do you plan to use the information you find on this site today? | Give information to a family member or friend | Radio button, one-up vertical | Single | skip group | Advocate info usage | ||||
Share and talk about information with my health care provider | |||||||||||
For my own personal use | |||||||||||
Use to do homework or class assignment | |||||||||||
Use as teaching material or for a class | |||||||||||
Didn't find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | A2C | ||||||||||
SAC4001 | A2C | Please specify how you plan to use the information you find on the site today: | Text area, no char limit | skip group | Other advocate info usage | ||||||
SAC4002 | C | Which best describes your specific role? | Physician | Radio button, one-up vertical | Single | skip group | Healthcare role | ||||
Nurse/Nurse practitioner | |||||||||||
Care coordinator/Case manager/Patient navigator | |||||||||||
Pharmacist | |||||||||||
Physician assistant | |||||||||||
Counselor/Clinical social worker | |||||||||||
Dietician/Nutritionist | |||||||||||
Other | K | ||||||||||
SAC4003 | K | Please specify your role as a health professional: | skip group | Other health prof role | |||||||
SAC4004 | C1A | Are you involved in clinical research? | Yes | Radio button, one-up vertical | Single | skip group | Clinical research | ||||
No | |||||||||||
SAC4005 | D | Do you specialize in the care of patients with allergy or infectious diseases? | Yes | Radio button, one-up vertical | Single | skip group | Allergy/infection Disease Health Prof | ||||
No | |||||||||||
SAC4006 | E | How do you plan to use the information you find on this site today? | Keep myself up-to-date/Improve my understanding of clinical research findings | Radio button, one-up vertical | Single | skip group | Health Prof Info Usage | ||||
Improve my understanding of basic research concepts and findings | |||||||||||
Plan or verify treatment | |||||||||||
Learn how to become a clinical trial investigator | |||||||||||
Provide information to a patient or family member | |||||||||||
Provide clinical trial information to a patient or family member | |||||||||||
Provide information to other health care providers | |||||||||||
Provide information to students | |||||||||||
For my personal use | |||||||||||
Didn’t find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | L | ||||||||||
SAC4007 | L | Please specify how you plan to use the information you find on this site today: | Text area, no char limit | skip group | Other Health Prof Info Usage | ||||||
SAC4008 | AK | Which best describes your specific role? | Post doctoral fellow | Radio button, one-up vertical | Single | skip group | Scientist Researcher Role | ||||
Prospective researcher | |||||||||||
First-time researcher | |||||||||||
New Principal Investigator (PI) | |||||||||||
Long-time/Experienced researcher | |||||||||||
Research manager/Administrator | |||||||||||
Other | AL | ||||||||||
SAC4009 | AL | Please specify your role as a scientist researcher: | Text area, no char limit | skip group | Other Sci Researcher Role | ||||||
SAC4010 | D1A | Have you ever...? | Applied for funding from NIAID | Radio button, one-up vertical | Single | skip group | Scie Research Funding | ||||
Received funding from NIAID | |||||||||||
SAC4011 | D1B | Are you involved in… | Clinical research | Radio button, one-up vertical | Single | skip group | Sci Research Type | ||||
Basic research | |||||||||||
Both | |||||||||||
SAC4012 | F | How do you plan to use the information you find on this site today? | Learn about NIAID research priorities | Radio button, one-up vertical | Single | skip group | Sci Research Info Usage | ||||
Improve my understanding of basic research concepts and findings | |||||||||||
Keep myself up-to-date/Improve my understanding of clinical research findings | |||||||||||
Develop a research proposal | |||||||||||
Provide information to other scientist/researchers | |||||||||||
Provide information to students | |||||||||||
For my personal use | |||||||||||
Didn’t find what I wanted | |||||||||||
Not sure yet | |||||||||||
Other | M | ||||||||||
SAC4013 | M | Please specify how you plan to use the information you find on this site today: | Text area, no char limit | skip group | Other Sci Research Info Usage | ||||||
SAC4014 | Have you found the information you were looking for on the NIAID site today? | Yes | Radio button, one-up vertical | Single | Y | skip group | Found Information | ||||
No | A | ||||||||||
SAC4015 | A | Please specify what you are unable to find on the NIAID site: | Text area, no char limit | N | skip group | Information Seeking | |||||
SAC4016 | Which of the following ways did you primarily look for information? | Type in text box (Search Tool) | A | Radio button, one-up vertical | Single | Y | skip group | Look for Info | |||
Navigate by Health or Research topic/subject | |||||||||||
Navigate by Research Funding | |||||||||||
Navigate by latest News and Events | |||||||||||
Navigate by Labs and Scientific Resources | |||||||||||
More than one of the above | |||||||||||
No Preference/Not Sure | |||||||||||
Other | B | ||||||||||
SAC4017 | B | Please specify how you looked for information: | Text area, no char limit | N | skip group | Other Look for Info | |||||
SAC4018 | A | Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) | Search results were not helpful | Checkbox, one-up vertical | Single | Y | skip group | Search Difficulty | |||
Returned too many results | |||||||||||
Returned too few results | |||||||||||
Returned no results | |||||||||||
Returned results that were too similar/redundant | |||||||||||
Results were not relevant to my search | |||||||||||
I did not encounter any difficulties | anchor/exclusive | ||||||||||
SAC4019 | Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) | Could not get back to previous information | Checkbox, one-up vertical | Single | N | skip group | Navigation Difficulty | ||||
Would often feel lost, not know where I was | |||||||||||
Links did not take me where I expected | A | ||||||||||
Links/labels are too difficult to understand | |||||||||||
Too many links or navigational choices | |||||||||||
Had technical difficulties (e.g. broken link) | |||||||||||
I had no difficulty navigating on this site | anchor/exclusive | ||||||||||
SAC4020 | A | Please describe in as much detail as possible the links or labels that did not take you where you expected: | skip group | OE_Nav Difficulty | |||||||
SAC4021 | Please tell us how we can improve the NIAID site to better meet your needs: | Text area, no char limit | open | N | Improvements | ||||||
SAC4022 | In the last three months, which of the following have you done? (Please select all that apply) | Signed up for email updates on NIAID.gov | Checkbox, one-up vertical | multi | y | social media | |||||
Visited or "liked" NIAID's Facebook page | |||||||||||
Followed NIAID's Twitter profile | |||||||||||
Sent a NIAID E-card | |||||||||||
Shared or viewed an image on the NIAID Flickr page | |||||||||||
Watched a video on NIAID.gov or NIAID's YouTube page | |||||||||||
Listened to podcasts on NIAID.gov | |||||||||||
None of the above | anchor/exclusive | ||||||||||
SAC4023 | Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important) Rank 1 |
Message or recommendation from a friend on a social network | Drop down, select one | Single | Y | Rank Group | SV - Rank 1 | ||||
Video I saw on YouTube | |||||||||||
Internet blogs or discussion forums | Adjust Template/Style Sheet | ||||||||||
Advertising on social networks (Facebook, My Space, Twitter) | Randomize | ||||||||||
Message directly from NIAID on a social network | |||||||||||
Mobile phone text messages or alerts | |||||||||||
Instant Message from a friend or colleague | |||||||||||
Familiarity with site/organization | |||||||||||
Email Alerts | |||||||||||
Search engine results | |||||||||||
Word of mouth recommendation from someone I know | |||||||||||
TV, radio, newspaper, or magazine advertising | |||||||||||
Internet advertising | |||||||||||
Link from another website | |||||||||||
Don't know | Anchor Answer Choice | ||||||||||
Other | Anchor Answer Choice | ||||||||||
SAC4024 | Rank 2 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 2 | ||||
Video I saw on YouTube | |||||||||||
Internet blogs or discussion forums | Adjust Template/Style Sheet | ||||||||||
Advertising on social networks (Facebook, My Space, Twitter) | Randomize | ||||||||||
Message directly from NIAID on a social network | |||||||||||
Mobile phone text messages or alerts | |||||||||||
Instant Message from a friend or colleague | |||||||||||
Familiarity with site/organization | |||||||||||
Email Alerts | |||||||||||
Search engine results | |||||||||||
Word of mouth recommendation from someone I know | |||||||||||
TV, radio, newspaper, or magazine advertising | |||||||||||
Internet advertising | |||||||||||
Link from another website | |||||||||||
Don't know | Anchor Answer Choice | ||||||||||
Other | Anchor Answer Choice | ||||||||||
SAC4025 | Rank 3 | Message or recommendation from a friend on a social network | Drop down, select one | Single | N | Rank Group | SV - Rank 3 | ||||
Video I saw on YouTube | |||||||||||
Internet blogs or discussion forums | Adjust Template/Style Sheet | ||||||||||
Advertising on social networks (Facebook, My Space, Twitter) | Randomize | ||||||||||
Message directly from NIAID on a social network | |||||||||||
Mobile phone text messages or alerts | |||||||||||
Instant Message from a friend or colleague | |||||||||||
Familiarity with site/organization | |||||||||||
Email Alerts | |||||||||||
Search engine results | |||||||||||
Word of mouth recommendation from someone I know | |||||||||||
TV, radio, newspaper, or magazine advertising | |||||||||||
Internet advertising | |||||||||||
Link from another website | |||||||||||
Don't know | Anchor Answer Choice | ||||||||||
Other | Anchor Answer Choice | ||||||||||
SAC4026 | If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter) | Text area, no char limit | N | SV - Other Social Network |
Types | Instructions | |
Text field, <100 char | Randomize | |
Text area, no char limit | Shared | |
Drop down, select one | OPS Group | |
Radio button, one-up vertical | Matrix Group | |
Radio button, two-up vertical | Rank Group | |
Radio button, three-up vertical | Comparative Matrix Group | |
Radio button, scale, has don't know | Skip Logic Group | |
Radio button, scale, no don't know | Multiple Lists Group | |
Checkbox, one-up vertical | Anchor Answer Choice | |
Checkbox, two-up vertical | Partitioned | |
Checkbox, three-up vertical | Adjust Template/Style Sheet | |
Please Select a Language | Please Select | |
Arabic - AR | Yes | |
Australia - AU | No | |
Belgium - BG | Unsure (PLEASE SEE DOT) | |
Brazil Portuguese - BP | ||
China - CH | ||
Chinese Traditional - CT | ||
Colombian - CO | ||
Croatian - CR | ||
Czech Republic - CZ | ||
Danish - DN | ||
Dutch - DU | ||
English - EN | ||
Farsi - FS | ||
French - FR | ||
French Canadian - FC | ||
Germany - GR | ||
Global English - GE | ||
Greek - GK | ||
Hungary - HU | ||
Italian - IT | ||
Japan - JP | ||
Korean - KR | ||
Malaysian English - MA | ||
Mandarin - MD | ||
Norwegian - NW | ||
Persian - PN | ||
Poland - PL | ||
Portuguese - PO | ||
Russia - RU | ||
South Africa - SA | ||
South Korean - SK | ||
Spanish - SP | ||
Spanish Original - SO | ||
Spanish Traditional - ST | ||
Swedish - SW | ||
Turkey - TR | ||
United Kingdom - UK | ||
Vietnamese - VT | ||
OTHER LANGUAGE (PLEASE SEE DOT) |
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File Modified | 0000-00-00 |
File Created | 0000-00-00 |