824 2014 824 Nih Niaid

American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys

2014 824 NIH NIAID.xlsx

2014 819 DHS USCIS - 2014 841 VA Medical Centers

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Current Model Qsts
Model Qsts (4-29-14)
Model Qsts (4-12-13)
Current CQs
CQs (4-29-14)
CQs (12-11-13)
CQs (4-12-13)
CQs (7-9-12)
Types


Sheet 1: Welcome and Thank You Text

Model Instance Name:








NIAID October 2011







MID: FxMhZ0ohpUwcNwZEQs10Zw==






Date: 8/31/2011








Welcome and Thank You Text













Directions:










This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for. Feel free to modify the standard Welcome text shown in the box below.









Examples


Welcome Text Example































Welcome Text









Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.



























































































Thank You Text Example


















Thank You Text












Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.


























































































































































































































Sheet 2: Current Model Qsts

Model Instance Name:




NIAID October 2011




MID: FxMhZ0ohpUwcNwZEQs10Zw==


Date: 8/31/2011


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Look and Feel (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)

Please rate the visual appeal of this site.
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

How likely are you to return to this site?

Please rate the balance of graphics and text on this site.
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Please rate the readability of the pages on this site.
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

How likely are you to recommend this site to someone else?

Navigation (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)

Please rate how well the site is organized.


How likely are you to use this site as your primary resource for obtaining information from this organization?

Please rate the options available for navigating this site.




Please rate how well the site layout helps you find what you are looking for.




Please rate the number of clicks to get where you want on this site.


Content (1=Poor, 10=Excellent, Don't Know)

Please rate your perception of the accuracy of information on this site.

Please rate the quality of information on this site.




Please rate the freshness of content on this site.




Functionality (1=Poor, 10=Excellent, Don't Know)




Please rate the usefulness of the features provided (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.




Please rate the convenience of the features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.




Please rate the variety of features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.



















































































Sheet 3: Model Qsts (4-29-14)

Model Instance Name:




NIAID October 2011




MID: FxMhZ0ohpUwcNwZEQs10Zw==


Date: 8/31/2011


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Look and Feel (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)

Please rate the visual appeal of this site.
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

How likely are you to return to this site?

Please rate the balance of graphics and text on this site.
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Please rate the readability of the pages on this site.
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

How likely are you to recommend this site to someone else?

Navigation (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)

Please rate how well the site is organized.


How likely are you to use this site as your primary resource for obtaining information from this organization?

Please rate the options available for navigating this site.




Please rate how well the site layout helps you find what you are looking for.




Please rate the number of clicks to get where you want on this site.


Content (1=Poor, 10=Excellent, Don't Know)

Please rate your perception of the accuracy of information on this site.

Please rate the quality of information on this site.




Please rate the freshness of content on this site.




Functionality (1=Poor, 10=Excellent, Don't Know)




Please rate the usefulness of the features provided (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.




Please rate the convenience of the features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.




Please rate the variety of features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.



















































































Sheet 4: Model Qsts (4-12-13)

Model Instance Name:




NIAID October 2011




MID: FxMhZ0ohpUwcNwZEQs10Zw==


Date: 8/31/2011


\
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS







Look and Feel (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)

Please rate the visual appeal of this site.
What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

How likely are you to return to this site?

Please rate the balance of graphics and text on this site.
How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)

Please rate the readability of the pages on this site.
How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

How likely are you to recommend this site to someone else?

Navigation (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)

Please rate how well the site is organized.


How likely are you to use this site as your primary resource for obtaining information from this organization?

Please rate the options available for navigating this site.




Please rate how well the site layout helps you find what you are looking for.




Please rate the number of clicks to get where you want on this site.


Content (1=Poor, 10=Excellent, Don't Know)

Please rate your perception of the accuracy of information on this site.

Please rate the quality of information on this site.




Please rate the freshness of content on this site.




Functionality (1=Poor, 10=Excellent, Don't Know)




Please rate the usefulness of the features provided (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.




Please rate the convenience of the features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.




Please rate the variety of features (i.e. Search, Links, Health & Research Topics, Rotating Slideshow) on this site.



















































































Sheet 5: Current CQs

Model Instance Name:

red & strike-through: DELETE






NIAID October 2011

underlined & italicized: RE-ORDER






MID: FxMhZ0ohpUwcNwZEQs10Zw==

pink: ADDITION






Date: 8/31/2011 blue + -->: REWORDING

















NIAID October 2011 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SAC3980
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Freq



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3981
What is your primary purpose for visiting this site? Find general information about NIAID
Drop down, select one Single Y skip group Reason for Visit



Find information on diseases and conditions









Find information on research funding









Find information on research programs









Find information on labs at NIAID









Find training or employment opportunities









Find information on research news









Other, please specify: A





SAC3982 A Please specify primary purpose for visiting this site today: open
Text area, no char limit
N skip group Other Reason for Visit
SAC3983
In what role are you visiting the NIAID website today? Patient with a specific disease or condition A1A, A3A Radio button, one-up vertical Single Y skip group Role



Family member, Friend or Acquaintance of a Patient A1B, A3B, B1A








Health Care Provider/Health Professional C, D, E, C1A








Scientist Researcher AK, F, D1A, D1B, D1C, D1D








General Health Consumer AM, A1C








NIAID employee or contractor









Advocate AO, A1C








Media/Journalist









Policy Maker









Public Health Official









Student AQ, A1C








Educator/Teacher A1C








Librarian or Information professional A1C








Other G





SAC3984 G Please specify what best describes your role in visiting the NIAID Web site today.

Text area, no char limit
N skip group Other role
SAC3985 A1A Which best describes your specific role? Patient diagnosed with a disease or condition
Radio button, one-up vertical Single Y skip group Patient role



Patient in treatment for a disease or condition









Person concerned about being at risk for a disease or condition









Other A2A





SAC3986 A2A Please specify your role as a patient:

Text area, no char limit
N skip group Other patient role
SAC3987 A1B Which best describes your specific role? Person concerned about someone else
Radio button, one-up vertical Single Y skip group Family/Friend role



Person concerned about being at risk for a disease or condition









Other A2B





SAC3988 A2B Please specify your role as a family member, friend or acquaintance.

Text area, no char limit
N skip group Other family/friend role
SAC3989 B1A Are you the caregiver for a patient? Yes
Radio button, one-up vertical Single Y skip group Caregiver



No






SAC3990 A3A How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Patient info usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4A





SAC3991 A4A Please specify how you plan to use the information you find on the site today:

Text area, no char limit
N skip group Other Patient Info Usage
SAC3992 A3B How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Family/Friend Info Usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4B





SAC3993 A4B Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other Fam/Friend Info Usage
SAC3994 AM Which best describes your specific role as a general health consumer? Person with a health concern
Radio button, one-up vertical Single
skip group Health Consumer role



Person interested in learning more about a disease or condition









Other AN





SAC3995 AN Please specify your role as a general health consumer:

Text area, no char limit

skip group Other health consumer role
SAC3996 AO Which best describes your specific role as an advocate? Patient advocate
Radio button, one-up vertical Single
skip group Advocate role



Policy advocate









Research advocate









Other AP





SAC3997 AP Please specify your role as an advocate:

Text area, no char limit

skip group Other advocate role
SAC3998 AQ Which best describes your specific role as a student? Elementary school
Radio button, one-up vertical Single
skip group Student role



Middle school









High school









College/University









Graduate school









Post-graduate school (including medical school)









Other AR





SAC3999 AR Please specify your role as a student:

Text area, no char limit

skip group Other student role
SAC4000 A1C How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single
skip group Advocate info usage



Share and talk about information with my health care provider









For my own personal use









Use to do homework or class assignment









Use as teaching material or for a class









Didn't find what I wanted









Not sure yet









Other A2C





SAC4001 A2C Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other advocate info usage
SAC4002 C Which best describes your specific role? Physician
Radio button, one-up vertical Single
skip group Healthcare role



Nurse/Nurse practitioner









Care coordinator/Case manager/Patient navigator









Pharmacist









Physician assistant









Counselor/Clinical social worker









Dietician/Nutritionist









Other K





SAC4003 K Please specify your role as a health professional:




skip group Other health prof role
SAC4004 C1A Are you involved in clinical research? Yes
Radio button, one-up vertical Single
skip group Clinical research



No






SAC4005 D Do you specialize in the care of patients with allergy or infectious diseases? Yes
Radio button, one-up vertical Single
skip group Allergy/infection Disease Health Prof



No






SAC4006 E How do you plan to use the information you find on this site today? Keep myself up-to-date/Improve my understanding of clinical research findings
Radio button, one-up vertical Single
skip group Health Prof Info Usage



Improve my understanding of basic research concepts and findings









Plan or verify treatment









Learn how to become a clinical trial investigator









Provide information to a patient or family member









Provide clinical trial information to a patient or family member









Provide information to other health care providers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other L





SAC4007 L Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Health Prof Info Usage
SAC4008 AK Which best describes your specific role? Post doctoral fellow
Radio button, one-up vertical Single
skip group Scientist Researcher Role



Prospective researcher









First-time researcher









New Principal Investigator (PI)









Long-time/Experienced researcher









Research manager/Administrator









Other AL





SAC4009 AL Please specify your role as a scientist researcher:

Text area, no char limit

skip group Other Sci Researcher Role
ACQCas0025690 D1A Have you ever applied for research funding from NIAID? Yes N, M Radio button, one-up vertical Single
skip group Applied for Funding



No









I am currently working on my first application for research funding






ACQCas0025691 N Have you ever received research funding from NIAID? Yes
Radio button, one-up vertical Single
skip Group Ever Received Funding



No






ACQCas0025704 M How many times have you applied for research funding from NIAID? Once
Radio button, one-up vertical Single
Skip Group Times Applied



2-5 times









6-10 times









More than 10 times






SAC4011 D1B Are you involved in… Clinical research
Radio button, one-up vertical Single
skip group Sci Research Type



Basic research









Both









None of the above






MAD0045329 D1C Did you visit any of the research funding pages during your visit today? Yes
Radio button, one-up vertical Single
skip group Visited Funding Page



No









Not sure






MAD0045330 D1D Did you visit Resources for Researchers during your visit today? Yes
Radio button, one-up vertical Single
skip Group Visited Resources



No









Not sure






SAC4012 F How do you plan to use the information you find on this site today? Learn about NIAID research priorities
Radio button, one-up vertical Single
skip group Sci Research Info Usage



Improve my understanding of basic research concepts and findings









Keep myself up-to-date/Improve my understanding of clinical research findings









Develop a research proposal









Provide information to other scientist/researchers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other M





SAC4013 M Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Sci Research Info Usage
SAC4014
Have you found the information you were looking for on the NIAID site today? Yes
Radio button, one-up vertical Single Y skip group Found Information



No A





SAC4015 A Please specify what you are unable to find on the NIAID site:

Text area, no char limit
N skip group Information Seeking
SAC4016
Which of the following ways did you primarily look for information? Type in text box (Search Tool) A Radio button, one-up vertical Single Y skip group Look for Info



Navigate by Health or Research topic/subject









Navigate by Research Funding









Navigate by latest News and Events









Navigate by Labs and Scientific Resources









More than one of the above









No Preference/Not Sure









Other B





SAC4017 B Please specify how you looked for information:

Text area, no char limit
N skip group Other Look for Info
SAC4018 A Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) Returned too many results
Checkbox, one-up vertical Single Y skip group Search Difficulty



Returned too few results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









Experienced another difficulty not listed C


anchor




I did not encounter any difficulties



exclusive

HAR0056823 C Please specify the difficulty you experienced with the search tool.

Text area, no char limit


OE_Search Difficulty
SAC4019
Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) Could not get back to previous information
Checkbox, one-up vertical Single N skip group Navigation Difficulty



Would often feel lost, not know where I was









Links did not take me where I expected A








Links/labels are too difficult to understand









Too many links or navigational choices









Had difficulty finding relevant information









Experienced another difficulty not listed B


anchor




I had no difficulty navigating on this site



exclusive

SAC4020 A Please describe in as much detail as possible the links or labels that did not take you where you expected:

Text area, no char limit

skip group OE_Nav Difficulty
HAR0056842 B Please specify the navigation difficulty you experienced.

Text area, no char limit

skip group OE_Nav Other Difficulty
HAR0056862
How much do you agree with the following statement?
The information you read on the NIAID site is easy to understand.
1=Strongly Disagree
Scaled with Don't Know Single Y
Plain Language



2









3









4









5









6









7









8









9









10=Strongly Agree









Don't know






SAC4021
Please tell us how we can improve the NIAID site to better meet your needs:

Text area, no char limit open N
Improvements
SAC4022
In the last three months, which of the following have you done? (Please select all that apply) Signed up for email updates on NIAID.gov
Checkbox, one-up vertical multi y
social media



Visited or "liked" NIAID's Facebook page









Followed NIAID's Twitter profile









Sent a NIAID E-card









Shared or viewed an image on the NIAID Flickr page









Watched a video on NIAID.gov or NIAID's YouTube page









Listened to podcasts on NIAID.gov









None of the above



anchor/exclusive

SAC4023
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4024
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4025
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4026
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
ACQCas0025705
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQCas0025706 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these
Matthew Castillo: Made the none of these option exclusive. Let me know if you want this changed.





ACQCas0025707 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQCas0025708 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQCas0025709 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQCas0025710 C Have you ever accessed the NIAID site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so






ACQCas0025692 D Have you ever accessed the NIAID Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQCas0025693 Y What was the main reason you last visited the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQCas0025711 Z What resources/additional resources might you want to access from the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources

Sheet 6: CQs (4-29-14)

Model Instance Name:

red & strike-through: DELETE






NIAID October 2011

underlined & italicized: RE-ORDER






MID: FxMhZ0ohpUwcNwZEQs10Zw==

pink: ADDITION






Date: 8/31/2011 blue + -->: REWORDING

















NIAID October 2011 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SAC3980
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Freq



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3981
What is your primary purpose for visiting this site? Find general information about NIAID
Drop down, select one Single Y skip group Reason for Visit



Find information on diseases and conditions









Find information on research funding









Find information on research programs









Find information on labs at NIAID









Find training or employment opportunities









Find information on research news









Other, please specify: A





SAC3982 A Please specify primary purpose for visiting this site today: open
Text area, no char limit
N skip group Other Reason for Visit
SAC3983
In what role are you visiting the NIAID website today? Patient with a specific disease or condition A1A, A3A Radio button, one-up vertical Single Y skip group Role



Family member, Friend or Acquaintance of a Patient A1B, A3B, B1A








Health Care Provider/Health Professional C, D, E, C1A








Scientist Researcher AK, F, D1A, D1B, D1C, D1D








General Health Consumer AM, A1C








NIAID employee or contractor









Advocate AO, A1C








Media/Journalist









Policy Maker









Public Health Official









Student AQ, A1C








Educator/Teacher A1C








Librarian or Information professional A1C








Other G





SAC3984 G Please specify what best describes your role in visiting the NIAID Web site today.

Text area, no char limit
N skip group Other role
SAC3985 A1A Which best describes your specific role? Patient diagnosed with a disease or condition
Radio button, one-up vertical Single Y skip group Patient role



Patient in treatment for a disease or condition









Person concerned about being at risk for a disease or condition









Other A2A





SAC3986 A2A Please specify your role as a patient:

Text area, no char limit
N skip group Other patient role
SAC3987 A1B Which best describes your specific role? Person concerned about someone else
Radio button, one-up vertical Single Y skip group Family/Friend role



Person concerned about being at risk for a disease or condition









Other A2B





SAC3988 A2B Please specify your role as a family member, friend or acquaintance.

Text area, no char limit
N skip group Other family/friend role
SAC3989 B1A Are you the caregiver for a patient? Yes
Radio button, one-up vertical Single Y skip group Caregiver



No






SAC3990 A3A How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Patient info usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4A





SAC3991 A4A Please specify how you plan to use the information you find on the site today:

Text area, no char limit
N skip group Other Patient Info Usage
SAC3992 A3B How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Family/Friend Info Usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4B





SAC3993 A4B Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other Fam/Friend Info Usage
SAC3994 AM Which best describes your specific role as a general health consumer? Person with a health concern
Radio button, one-up vertical Single
skip group Health Consumer role



Person interested in learning more about a disease or condition









Other AN





SAC3995 AN Please specify your role as a general health consumer:

Text area, no char limit

skip group Other health consumer role
SAC3996 AO Which best describes your specific role as an advocate? Patient advocate
Radio button, one-up vertical Single
skip group Advocate role



Policy advocate









Research advocate









Other AP





SAC3997 AP Please specify your role as an advocate:

Text area, no char limit

skip group Other advocate role
SAC3998 AQ Which best describes your specific role as a student? Elementary school
Radio button, one-up vertical Single
skip group Student role



Middle school









High school









College/University









Graduate school









Post-graduate school (including medical school)









Other AR





SAC3999 AR Please specify your role as a student:

Text area, no char limit

skip group Other student role
SAC4000 A1C How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single
skip group Advocate info usage



Share and talk about information with my health care provider









For my own personal use









Use to do homework or class assignment









Use as teaching material or for a class









Didn't find what I wanted









Not sure yet









Other A2C





SAC4001 A2C Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other advocate info usage
SAC4002 C Which best describes your specific role? Physician
Radio button, one-up vertical Single
skip group Healthcare role



Nurse/Nurse practitioner









Care coordinator/Case manager/Patient navigator









Pharmacist









Physician assistant









Counselor/Clinical social worker









Dietician/Nutritionist









Other K





SAC4003 K Please specify your role as a health professional:




skip group Other health prof role
SAC4004 C1A Are you involved in clinical research? Yes
Radio button, one-up vertical Single
skip group Clinical research



No






SAC4005 D Do you specialize in the care of patients with allergy or infectious diseases? Yes
Radio button, one-up vertical Single
skip group Allergy/infection Disease Health Prof



No






SAC4006 E How do you plan to use the information you find on this site today? Keep myself up-to-date/Improve my understanding of clinical research findings
Radio button, one-up vertical Single
skip group Health Prof Info Usage



Improve my understanding of basic research concepts and findings









Plan or verify treatment









Learn how to become a clinical trial investigator









Provide information to a patient or family member









Provide clinical trial information to a patient or family member









Provide information to other health care providers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other L





SAC4007 L Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Health Prof Info Usage
SAC4008 AK Which best describes your specific role? Post doctoral fellow
Radio button, one-up vertical Single
skip group Scientist Researcher Role



Prospective researcher









First-time researcher









New Principal Investigator (PI)









Long-time/Experienced researcher









Research manager/Administrator









Other AL





SAC4009 AL Please specify your role as a scientist researcher:

Text area, no char limit

skip group Other Sci Researcher Role
ACQCas0025690 D1A Have you ever applied for research funding from NIAID? Yes N, M Radio button, one-up vertical Single
skip group Applied for Funding



No









I am currently working on my first application for research funding






ACQCas0025691 N Have you ever received research funding from NIAID? Yes
Radio button, one-up vertical Single
skip Group Ever Received Funding



No






ACQCas0025704 M How many times have you applied for research funding from NIAID? Once
Radio button, one-up vertical Single
Skip Group Times Applied



2-5 times









6-10 times









More than 10 times






SAC4011 D1B Are you involved in… Clinical research
Radio button, one-up vertical Single
skip group Sci Research Type



Basic research









Both









None of the above






MAD0045329 D1C Did you visit any of the research funding pages during your visit today? Yes
Radio button, one-up vertical Single
skip group Visited Funding Page



No









Not sure






MAD0045330 D1D Did you visit Resources for Researchers during your visit today? Yes
Radio button, one-up vertical Single
skip Group Visited Resources



No









Not sure






SAC4012 F How do you plan to use the information you find on this site today? Learn about NIAID research priorities
Radio button, one-up vertical Single
skip group Sci Research Info Usage



Improve my understanding of basic research concepts and findings









Keep myself up-to-date/Improve my understanding of clinical research findings









Develop a research proposal









Provide information to other scientist/researchers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other M





SAC4013 M Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Sci Research Info Usage
SAC4014
Have you found the information you were looking for on the NIAID site today? Yes
Radio button, one-up vertical Single Y skip group Found Information



No A





SAC4015 A Please specify what you are unable to find on the NIAID site:

Text area, no char limit
N skip group Information Seeking
SAC4016
Which of the following ways did you primarily look for information? Type in text box (Search Tool) A Radio button, one-up vertical Single Y skip group Look for Info



Navigate by Health or Research topic/subject









Navigate by Research Funding









Navigate by latest News and Events









Navigate by Labs and Scientific Resources









More than one of the above









No Preference/Not Sure









Other B





SAC4017 B Please specify how you looked for information:

Text area, no char limit
N skip group Other Look for Info
SAC4018 A Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) Search results were not helpful
Checkbox, one-up vertical Single Y skip group Search Difficulty



Returned too many results









Returned too few results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









Experienced another difficulty not listed C


anchor




I did not encounter any difficulties



exclusive


C Please specify the difficulty you experienced with the search tool.

Text area, no char limit


OE_Search Difficulty
SAC4019
Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) Could not get back to previous information
Checkbox, one-up vertical Single N skip group Navigation Difficulty



Would often feel lost, not know where I was









Links did not take me where I expected A








Links/labels are too difficult to understand









Too many links or navigational choices









Had technical difficulties (e.g. broken link)









Had difficulty finding relevant information









Experienced another difficulty not listed B


anchor/exclusive




I had no difficulty navigating on this site



anchor/exclusive

SAC4020 A Please describe in as much detail as possible the links or labels that did not take you where you expected:

Text area, no char limit

skip group OE_Nav Difficulty

B Please specify the navigation difficulty you experienced.

Text area, no char limit

skip group OE_Nav Other Difficulty


How much do you agree with the following statement?
The information you read on the NIAID site is easy to understand.
1=Strongly Disagree




Plain Language



2









3









4









5









6









7









8









9









10=Strongly Agree









Don't know






SAC4021
Please tell us how we can improve the NIAID site to better meet your needs:

Text area, no char limit open N
Improvements
SAC4022
In the last three months, which of the following have you done? (Please select all that apply) Signed up for email updates on NIAID.gov
Checkbox, one-up vertical multi y
social media



Visited or "liked" NIAID's Facebook page









Followed NIAID's Twitter profile









Sent a NIAID E-card









Shared or viewed an image on the NIAID Flickr page









Watched a video on NIAID.gov or NIAID's YouTube page









Listened to podcasts on NIAID.gov









None of the above



anchor/exclusive

SAC4023
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4024
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4025
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4026
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
ACQCas0025705
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQCas0025706 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these
Matthew Castillo: Made the none of these option exclusive. Let me know if you want this changed.





ACQCas0025707 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQCas0025708 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQCas0025709 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQCas0025710 C Have you ever accessed the NIAID site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so






ACQCas0025692 D Have you ever accessed the NIAID Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQCas0025693 Y What was the main reason you last visited the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQCas0025711 Z What resources/additional resources might you want to access from the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources

Sheet 7: CQs (12-11-13)

Model Instance Name:

red & strike-through: DELETE






NIAID October 2011

underlined & italicized: RE-ORDER






MID: FxMhZ0ohpUwcNwZEQs10Zw==

pink: ADDITION






Date: 8/31/2011 blue + -->: REWORDING

















NIAID October 2011 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SAC3980
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Freq



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3981
What is your primary purpose for visiting this site? Find general information about NIAID
Drop down, select one Single Y skip group Reason for Visit



Find information on diseases and conditions









Find information on research funding









Find information on research programs









Find information on labs at NIAID









Find training or employment opportunities









Find information on research news









Other, please specify: A





SAC3982 A Please specify primary purpose for visiting this site today: open
Text area, no char limit
N skip group Other Reason for Visit
SAC3983
In what role are you visiting the NIAID website today? Patient with a specific disease or condition A1A, A3A Radio button, one-up vertical Single Y skip group Role



Family member, Friend or Acquaintance of a Patient A1B, A3B, B1A








Health Care Provider/Health Professional C, D, E, C1A








Scientist Researcher AK, F, D1A, D1B, D1C, D1D








General Health Consumer AM, A1C








NIAID employee or contractor









Advocate AO, A1C








Media/Journalist









Policy Maker









Public Health Official









Student AQ, A1C








Educator/Teacher A1C








Librarian or Information professional A1C








Other G





SAC3984 G Please specify what best describes your role in visiting the NIAID Web site today.

Text area, no char limit
N skip group Other role
SAC3985 A1A Which best describes your specific role? Patient diagnosed with a disease or condition
Radio button, one-up vertical Single Y skip group Patient role



Patient in treatment for a disease or condition









Person concerned about being at risk for a disease or condition









Other A2A





SAC3986 A2A Please specify your role as a patient:

Text area, no char limit
N skip group Other patient role
SAC3987 A1B Which best describes your specific role? Person concerned about someone else
Radio button, one-up vertical Single Y skip group Family/Friend role



Person concerned about being at risk for a disease or condition









Other A2B





SAC3988 A2B Please specify your role as a family member, friend or acquaintance.

Text area, no char limit
N skip group Other family/friend role
SAC3989 B1A Are you the caregiver for a patient? Yes
Radio button, one-up vertical Single Y skip group Caregiver



No






SAC3990 A3A How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Patient info usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4A





SAC3991 A4A Please specify how you plan to use the information you find on the site today:

Text area, no char limit
N skip group Other Patient Info Usage
SAC3992 A3B How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Family/Friend Info Usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4B





SAC3993 A4B Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other Fam/Friend Info Usage
SAC3994 AM Which best describes your specific role as a general health consumer? Person with a health concern
Radio button, one-up vertical Single
skip group Health Consumer role



Person interested in learning more about a disease or condition









Other AN





SAC3995 AN Please specify your role as a general health consumer:

Text area, no char limit

skip group Other health consumer role
SAC3996 AO Which best describes your specific role as an advocate? Patient advocate
Radio button, one-up vertical Single
skip group Advocate role



Policy advocate









Research advocate









Other AP





SAC3997 AP Please specify your role as an advocate:

Text area, no char limit

skip group Other advocate role
SAC3998 AQ Which best describes your specific role as a student? Elementary school
Radio button, one-up vertical Single
skip group Student role



Middle school









High school









College/University









Graduate school









Post-graduate school (including medical school)









Other AR





SAC3999 AR Please specify your role as a student:

Text area, no char limit

skip group Other student role
SAC4000 A1C How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single
skip group Advocate info usage



Share and talk about information with my health care provider









For my own personal use









Use to do homework or class assignment









Use as teaching material or for a class









Didn't find what I wanted









Not sure yet









Other A2C





SAC4001 A2C Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other advocate info usage
SAC4002 C Which best describes your specific role? Physician
Radio button, one-up vertical Single
skip group Healthcare role



Nurse/Nurse practitioner









Care coordinator/Case manager/Patient navigator









Pharmacist









Physician assistant









Counselor/Clinical social worker









Dietician/Nutritionist









Other K





SAC4003 K Please specify your role as a health professional:




skip group Other health prof role
SAC4004 C1A Are you involved in clinical research? Yes
Radio button, one-up vertical Single
skip group Clinical research



No






SAC4005 D Do you specialize in the care of patients with allergy or infectious diseases? Yes
Radio button, one-up vertical Single
skip group Allergy/infection Disease Health Prof



No






SAC4006 E How do you plan to use the information you find on this site today? Keep myself up-to-date/Improve my understanding of clinical research findings
Radio button, one-up vertical Single
skip group Health Prof Info Usage



Improve my understanding of basic research concepts and findings









Plan or verify treatment









Learn how to become a clinical trial investigator









Provide information to a patient or family member









Provide clinical trial information to a patient or family member









Provide information to other health care providers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other L





SAC4007 L Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Health Prof Info Usage
SAC4008 AK Which best describes your specific role? Post doctoral fellow
Radio button, one-up vertical Single
skip group Scientist Researcher Role



Prospective researcher









First-time researcher









New Principal Investigator (PI)









Long-time/Experienced researcher









Research manager/Administrator









Other AL





SAC4009 AL Please specify your role as a scientist researcher:

Text area, no char limit

skip group Other Sci Researcher Role
ACQCas0025690 D1A Have you ever applied for research funding from NIAID? Yes N, M Radio button, one-up vertical Single
skip group Applied for Funding



No









I am currently working on my first application for research funding






ACQCas0025691 N Have you ever received research funding from NIAID? Yes
Radio button, one-up vertical Single
skip Group Ever Received Funding



No






ACQCas0025704 M How many times have you applied for research funding from NIAID? Once
Radio button, one-up vertical Single
Skip Group Times Applied



2-5 times









6-10 times









More than 10 times






SAC4011 D1B Are you involved in… Clinical research
Radio button, one-up vertical Single
skip group Sci Research Type



Basic research









Both









None of the above







D1C Did you visit any of the research funding pages during your visit today? Yes
Radio button, one-up vertical Single
skip group Visited Funding Page



No









Not sure







D1D Did you visit Resources for Researchers during your visit today? Yes
Radio button, one-up vertical Single
skip Group Visited Resources



No









Not sure






SAC4012 F How do you plan to use the information you find on this site today? Learn about NIAID research priorities
Radio button, one-up vertical Single
skip group Sci Research Info Usage



Improve my understanding of basic research concepts and findings









Keep myself up-to-date/Improve my understanding of clinical research findings









Develop a research proposal









Provide information to other scientist/researchers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other M





SAC4013 M Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Sci Research Info Usage
SAC4014
Have you found the information you were looking for on the NIAID site today? Yes
Radio button, one-up vertical Single Y skip group Found Information



No A





SAC4015 A Please specify what you are unable to find on the NIAID site:

Text area, no char limit
N skip group Information Seeking
SAC4016
Which of the following ways did you primarily look for information? Type in text box (Search Tool) A Radio button, one-up vertical Single Y skip group Look for Info



Navigate by Health or Research topic/subject









Navigate by Research Funding









Navigate by latest News and Events









Navigate by Labs and Scientific Resources









More than one of the above









No Preference/Not Sure









Other B





SAC4017 B Please specify how you looked for information:

Text area, no char limit
N skip group Other Look for Info
SAC4018 A Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) Search results were not helpful
Checkbox, one-up vertical Single Y skip group Search Difficulty



Returned too many results









Returned too few results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









I did not encounter any difficulties



anchor/exclusive

SAC4019
Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) Could not get back to previous information
Checkbox, one-up vertical Single N skip group Navigation Difficulty



Would often feel lost, not know where I was









Links did not take me where I expected A








Links/labels are too difficult to understand









Too many links or navigational choices









Had technical difficulties (e.g. broken link)









I had no difficulty navigating on this site



anchor/exclusive

SAC4020 A Please describe in as much detail as possible the links or labels that did not take you where you expected:




skip group OE_Nav Difficulty
SAC4021
Please tell us how we can improve the NIAID site to better meet your needs:

Text area, no char limit open N
Improvements
SAC4022
In the last three months, which of the following have you done? (Please select all that apply) Signed up for email updates on NIAID.gov
Checkbox, one-up vertical multi y
social media



Visited or "liked" NIAID's Facebook page









Followed NIAID's Twitter profile









Sent a NIAID E-card









Shared or viewed an image on the NIAID Flickr page









Watched a video on NIAID.gov or NIAID's YouTube page









Listened to podcasts on NIAID.gov









None of the above



anchor/exclusive

SAC4023
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4024
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4025
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4026
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
ACQCas0025705
Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No






ACQCas0025706 A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these
Matthew Castillo: Made the none of these option exclusive. Let me know if you want this changed.





ACQCas0025707 W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone






ACQCas0025708 X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet






ACQCas0025709 B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so






ACQCas0025710 C Have you ever accessed the NIAID site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so






ACQCas0025692 D Have you ever accessed the NIAID Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so






ACQCas0025693 Y What was the main reason you last visited the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason
ACQCas0025711 Z What resources/additional resources might you want to access from the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources

Sheet 8: CQs (4-12-13)

Model Instance Name:

red & strike-through: DELETE






NIAID October 2011

underlined & italicized: RE-ORDER






MID: FxMhZ0ohpUwcNwZEQs10Zw==

pink: ADDITION






Date: 8/31/2011 blue + -->: REWORDING

















NIAID October 2011 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SAC3980
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Freq



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3981
What is your primary purpose for visiting this site? Find general information about NIAID
Drop down, select one Single Y skip group Reason for Visit



Find information on diseases and conditions









Find information on research funding









Find information on research programs









Find information on labs at NIAID









Find training or employment opportunities









Find information on research news









Other, please specify: A





SAC3982 A Please specify primary purpose for visiting this site today: open
Text area, no char limit
N skip group Other Reason for Visit
SAC3983
In what role are you visiting the NIAID website today? Patient with a specific disease or condition A1A, A3A Radio button, one-up vertical Single Y skip group Role



Family member, Friend or Acquaintance of a Patient A1B, A3B, B1A








Health Care Provider/Health Professional C, D, E, C1A








Scientist Researcher AK, F, D1A, D1B








General Health Consumer AM, A1C








NIAID employee or contractor









Advocate AO, A1C








Media/Journalist









Policy Maker









Public Health Official









Student AQ, A1C








Educator/Teacher A1C








Librarian or Information professional A1C








Other G





SAC3984 G Please specify what best describes your role in visiting the NIAID Web site today.

Text area, no char limit
N skip group Other role
SAC3985 A1A Which best describes your specific role? Patient diagnosed with a disease or condition
Radio button, one-up vertical Single Y skip group Patient role



Patient in treatment for a disease or condition









Person concerned about being at risk for a disease or condition









Other A2A





SAC3986 A2A Please specify your role as a patient:

Text area, no char limit
N skip group Other patient role
SAC3987 A1B Which best describes your specific role? Person concerned about someone else
Radio button, one-up vertical Single Y skip group Family/Friend role



Person concerned about being at risk for a disease or condition









Other A2B





SAC3988 A2B Please specify your role as a family member, friend or acquaintance.

Text area, no char limit
N skip group Other family/friend role
SAC3989 B1A Are you the caregiver for a patient? Yes
Radio button, one-up vertical Single Y skip group Caregiver



No






SAC3990 A3A How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Patient info usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4A





SAC3991 A4A Please specify how you plan to use the information you find on the site today:

Text area, no char limit
N skip group Other Patient Info Usage
SAC3992 A3B How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Family/Friend Info Usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4B





SAC3993 A4B Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other Fam/Friend Info Usage
SAC3994 AM Which best describes your specific role as a general health consumer? Person with a health concern
Radio button, one-up vertical Single
skip group Health Consumer role



Person interested in learning more about a disease or condition









Other AN





SAC3995 AN Please specify your role as a general health consumer:

Text area, no char limit

skip group Other health consumer role
SAC3996 AO Which best describes your specific role as an advocate? Patient advocate
Radio button, one-up vertical Single
skip group Advocate role



Policy advocate









Research advocate









Other AP





SAC3997 AP Please specify your role as an advocate:

Text area, no char limit

skip group Other advocate role
SAC3998 AQ Which best describes your specific role as a student? Elementary school
Radio button, one-up vertical Single
skip group Student role



Middle school









High school









College/University









Graduate school









Post-graduate school (including medical school)









Other AR





SAC3999 AR Please specify your role as a student:

Text area, no char limit

skip group Other student role
SAC4000 A1C How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single
skip group Advocate info usage



Share and talk about information with my health care provider









For my own personal use









Use to do homework or class assignment









Use as teaching material or for a class









Didn't find what I wanted









Not sure yet









Other A2C





SAC4001 A2C Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other advocate info usage
SAC4002 C Which best describes your specific role? Physician
Radio button, one-up vertical Single
skip group Healthcare role



Nurse/Nurse practitioner









Care coordinator/Case manager/Patient navigator









Pharmacist









Physician assistant









Counselor/Clinical social worker









Dietician/Nutritionist









Other K





SAC4003 K Please specify your role as a health professional:




skip group Other health prof role
SAC4004 C1A Are you involved in clinical research? Yes
Radio button, one-up vertical Single
skip group Clinical research



No






SAC4005 D Do you specialize in the care of patients with allergy or infectious diseases? Yes
Radio button, one-up vertical Single
skip group Allergy/infection Disease Health Prof



No






SAC4006 E How do you plan to use the information you find on this site today? Keep myself up-to-date/Improve my understanding of clinical research findings
Radio button, one-up vertical Single
skip group Health Prof Info Usage



Improve my understanding of basic research concepts and findings









Plan or verify treatment









Learn how to become a clinical trial investigator









Provide information to a patient or family member









Provide clinical trial information to a patient or family member









Provide information to other health care providers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other L





SAC4007 L Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Health Prof Info Usage
SAC4008 AK Which best describes your specific role? Post doctoral fellow
Radio button, one-up vertical Single
skip group Scientist Researcher Role



Prospective researcher









First-time researcher









New Principal Investigator (PI)









Long-time/Experienced researcher









Research manager/Administrator









Other AL





SAC4009 AL Please specify your role as a scientist researcher:

Text area, no char limit

skip group Other Sci Researcher Role
SAC4010 D1A Have you ever...? Applied for funding from NIAID
Radio button, one-up vertical Single
skip group Scie Research Funding



Received funding from NIAID







D1A Have you ever applied for research funding from NIAID? Yes N, M Radio button, one-up vertical Single
skip group Applied for Funding



No









I am currently working on my first application for research funding







N Have you ever received research funding from NIAID? Yes









No







M How many times have you applied for research funding from NIAID? Once









2-5 times









6-10 times









More than 10 times






SAC4011 D1B Are you involved in… Clinical research
Radio button, one-up vertical Single
skip group Sci Research Type



Basic research









Both






SAC4012 F How do you plan to use the information you find on this site today? Learn about NIAID research priorities
Radio button, one-up vertical Single
skip group Sci Research Info Usage



Improve my understanding of basic research concepts and findings









Keep myself up-to-date/Improve my understanding of clinical research findings









Develop a research proposal









Provide information to other scientist/researchers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other M





SAC4013 M Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Sci Research Info Usage
SAC4014
Have you found the information you were looking for on the NIAID site today? Yes
Radio button, one-up vertical Single Y skip group Found Information



No A





SAC4015 A Please specify what you are unable to find on the NIAID site:

Text area, no char limit
N skip group Information Seeking
SAC4016
Which of the following ways did you primarily look for information? Type in text box (Search Tool) A Radio button, one-up vertical Single Y skip group Look for Info



Navigate by Health or Research topic/subject









Navigate by Research Funding









Navigate by latest News and Events









Navigate by Labs and Scientific Resources









More than one of the above









No Preference/Not Sure









Other B





SAC4017 B Please specify how you looked for information:

Text area, no char limit
N skip group Other Look for Info
SAC4018 A Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) Search results were not helpful
Checkbox, one-up vertical Single Y skip group Search Difficulty



Returned too many results









Returned too few results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









I did not encounter any difficulties



anchor/exclusive

SAC4019
Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) Could not get back to previous information
Checkbox, one-up vertical Single N skip group Navigation Difficulty



Would often feel lost, not know where I was









Links did not take me where I expected A








Links/labels are too difficult to understand









Too many links or navigational choices









Had technical difficulties (e.g. broken link)









I had no difficulty navigating on this site



anchor/exclusive

SAC4020 A Please describe in as much detail as possible the links or labels that did not take you where you expected:




skip group OE_Nav Difficulty
SAC4021
Please tell us how we can improve the NIAID site to better meet your needs:

Text area, no char limit open N
Improvements
SAC4022
In the last three months, which of the following have you done? (Please select all that apply) Signed up for email updates on NIAID.gov
Checkbox, one-up vertical multi y
social media



Visited or "liked" NIAID's Facebook page









Followed NIAID's Twitter profile









Sent a NIAID E-card









Shared or viewed an image on the NIAID Flickr page









Watched a video on NIAID.gov or NIAID's YouTube page









Listened to podcasts on NIAID.gov









None of the above



anchor/exclusive

SAC4023
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4024
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4025
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4026
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network


Do you ever access the Internet using a mobile phone or tablet? Yes A, B, D Radio button, one-up vertical Single Y
Access Mobile Internet



No







A Which of the following devices do you have? A SmartPhone W Radio button, one-up vertical Multi Y
Phone or Tablet



A tablet X








None of these







W Specifically, which type of mobile phone do you have? iPhone
Radio button, one-up vertical Single Y
Phone Type



Android









Blackberry









Another phone







X Specifically, which type of tablet do you have? iPad
Radio button, one-up vertical Single Y
Tablet Type



Kindle









Android









Blackberry









Another tablet







B Have you ever accessed ANY federal website using a mobile phone or tablet? Yes C Radio button, one-up vertical Single Y
Federal Mobile Site Usage



No, but I plan to do so









No, but I might in the future









No, and I don't plan to do so







C Have you ever accessed the NIAID site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Single Y
Mobile Site Usage



No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so







D Have you ever accessed the NIAID Social Media sites (e.g. Facebook, LinkedIn, etc.) using a mobile phone or tablet? Yes
Radio button, one-up vertical Single Y
Mobile Social Media


No, but I plan to do so








No, but I might in the future









No, and I don't plan to do so







Y What was the main reason you last visited the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Primary Reason

Z What resources/additional resources might you want to access from the NIAID site using a mobile phone or tablet?

Text area, no char limit Single N
Desired Resources

Sheet 9: CQs (7-9-12)

Model Instance Name:

red & strike-through: DELETE






NIAID October 2011

underlined & italicized: RE-ORDER






MID: FxMhZ0ohpUwcNwZEQs10Zw==

pink: ADDITION






Date: 8/31/2011 blue + -->: REWORDING

















NIAID October 2011 CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
SAC3980
How frequently do you visit this site? First time
Radio button, one-up vertical Single Y
Visit Freq



More than once a day









Daily









About once a week









About once a month









Every 6 months or less






SAC3981
What is your primary purpose for visiting this site? Find general information about NIAID
Drop down, select one Single Y skip group Reason for Visit



Find information on diseases and conditions









Find information on research funding









Find information on research programs









Find information on labs at NIAID









Find training or employment opportunities









Find information on research news









Other, please specify: A





SAC3982 A Please specify primary purpose for visiting this site today: open
Text area, no char limit
N skip group Other Reason for Visit
SAC3983
In what role are you visiting the NIAID website today? Patient with a specific disease or condition A1A, A3A Radio button, one-up vertical Single Y skip group Role



Family member, Friend or Acquaintance of a Patient A1B, A3B, B1A








Health Care Provider/Health Professional C, D, E, C1A








Scientist Researcher AK, F, D1A, D1B








General Health Consumer AM, A1C








NIAID employee or contractor









Advocate AO, A1C








Media/Journalist









Policy Maker









Public Health Official









Student AQ, A1C








Educator/Teacher A1C








Librarian or Information professional A1C








Other G





SAC3984 G Please specify what best describes your role in visiting the NIAID Web site today.

Text area, no char limit
N skip group Other role
SAC3985 A1A Which best describes your specific role? Patient diagnosed with a disease or condition
Radio button, one-up vertical Single Y skip group Patient role



Patient in treatment for a disease or condition









Person concerned about being at risk for a disease or condition









Other A2A





SAC3986 A2A Please specify your role as a patient:

Text area, no char limit
N skip group Other patient role
SAC3987 A1B Which best describes your specific role? Person concerned about someone else
Radio button, one-up vertical Single Y skip group Family/Friend role



Person concerned about being at risk for a disease or condition









Other A2B





SAC3988 A2B Please specify your role as a family member, friend or acquaintance.

Text area, no char limit
N skip group Other family/friend role
SAC3989 B1A Are you the caregiver for a patient? Yes
Radio button, one-up vertical Single Y skip group Caregiver



No






SAC3990 A3A How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Patient info usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4A





SAC3991 A4A Please specify how you plan to use the information you find on the site today:

Text area, no char limit
N skip group Other Patient Info Usage
SAC3992 A3B How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single Y skip group Family/Friend Info Usage



Share and talk about information with my health care provider









For my own personal use









Didn't find what I wanted









Not sure yet









Other A4B





SAC3993 A4B Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other Fam/Friend Info Usage
SAC3994 AM Which best describes your specific role as a general health consumer? Person with a health concern
Radio button, one-up vertical Single
skip group Health Consumer role



Person interested in learning more about a disease or condition









Other AN





SAC3995 AN Please specify your role as a general health consumer:

Text area, no char limit

skip group Other health consumer role
SAC3996 AO Which best describes your specific role as an advocate? Patient advocate
Radio button, one-up vertical Single
skip group Advocate role



Policy advocate









Research advocate









Other AP





SAC3997 AP Please specify your role as an advocate:

Text area, no char limit

skip group Other advocate role
SAC3998 AQ Which best describes your specific role as a student? Elementary school
Radio button, one-up vertical Single
skip group Student role



Middle school









High school









College/University









Graduate school









Post-graduate school (including medical school)









Other AR





SAC3999 AR Please specify your role as a student:

Text area, no char limit

skip group Other student role
SAC4000 A1C How do you plan to use the information you find on this site today? Give information to a family member or friend
Radio button, one-up vertical Single
skip group Advocate info usage



Share and talk about information with my health care provider









For my own personal use









Use to do homework or class assignment









Use as teaching material or for a class









Didn't find what I wanted









Not sure yet









Other A2C





SAC4001 A2C Please specify how you plan to use the information you find on the site today:

Text area, no char limit

skip group Other advocate info usage
SAC4002 C Which best describes your specific role? Physician
Radio button, one-up vertical Single
skip group Healthcare role



Nurse/Nurse practitioner









Care coordinator/Case manager/Patient navigator









Pharmacist









Physician assistant









Counselor/Clinical social worker









Dietician/Nutritionist









Other K





SAC4003 K Please specify your role as a health professional:




skip group Other health prof role
SAC4004 C1A Are you involved in clinical research? Yes
Radio button, one-up vertical Single
skip group Clinical research



No






SAC4005 D Do you specialize in the care of patients with allergy or infectious diseases? Yes
Radio button, one-up vertical Single
skip group Allergy/infection Disease Health Prof



No






SAC4006 E How do you plan to use the information you find on this site today? Keep myself up-to-date/Improve my understanding of clinical research findings
Radio button, one-up vertical Single
skip group Health Prof Info Usage



Improve my understanding of basic research concepts and findings









Plan or verify treatment









Learn how to become a clinical trial investigator









Provide information to a patient or family member









Provide clinical trial information to a patient or family member









Provide information to other health care providers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other L





SAC4007 L Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Health Prof Info Usage
SAC4008 AK Which best describes your specific role? Post doctoral fellow
Radio button, one-up vertical Single
skip group Scientist Researcher Role



Prospective researcher









First-time researcher









New Principal Investigator (PI)









Long-time/Experienced researcher









Research manager/Administrator









Other AL





SAC4009 AL Please specify your role as a scientist researcher:

Text area, no char limit

skip group Other Sci Researcher Role
SAC4010 D1A Have you ever...? Applied for funding from NIAID
Radio button, one-up vertical Single
skip group Scie Research Funding



Received funding from NIAID






SAC4011 D1B Are you involved in… Clinical research
Radio button, one-up vertical Single
skip group Sci Research Type



Basic research









Both






SAC4012 F How do you plan to use the information you find on this site today? Learn about NIAID research priorities
Radio button, one-up vertical Single
skip group Sci Research Info Usage



Improve my understanding of basic research concepts and findings









Keep myself up-to-date/Improve my understanding of clinical research findings









Develop a research proposal









Provide information to other scientist/researchers









Provide information to students









For my personal use









Didn’t find what I wanted









Not sure yet









Other M





SAC4013 M Please specify how you plan to use the information you find on this site today:

Text area, no char limit

skip group Other Sci Research Info Usage
SAC4014
Have you found the information you were looking for on the NIAID site today? Yes
Radio button, one-up vertical Single Y skip group Found Information



No A





SAC4015 A Please specify what you are unable to find on the NIAID site:

Text area, no char limit
N skip group Information Seeking
SAC4016
Which of the following ways did you primarily look for information? Type in text box (Search Tool) A Radio button, one-up vertical Single Y skip group Look for Info



Navigate by Health or Research topic/subject









Navigate by Research Funding









Navigate by latest News and Events









Navigate by Labs and Scientific Resources









More than one of the above









No Preference/Not Sure









Other B





SAC4017 B Please specify how you looked for information:

Text area, no char limit
N skip group Other Look for Info
SAC4018 A Which of the following difficulties did you experience when typing into the text box (search tool)? (Please select all that apply) Search results were not helpful
Checkbox, one-up vertical Single Y skip group Search Difficulty



Returned too many results









Returned too few results









Returned no results









Returned results that were too similar/redundant









Results were not relevant to my search









I did not encounter any difficulties



anchor/exclusive

SAC4019
Which of the following navigation difficulties did you experience on the site today? (Please select all that apply) Could not get back to previous information
Checkbox, one-up vertical Single N skip group Navigation Difficulty



Would often feel lost, not know where I was









Links did not take me where I expected A








Links/labels are too difficult to understand









Too many links or navigational choices









Had technical difficulties (e.g. broken link)









I had no difficulty navigating on this site



anchor/exclusive

SAC4020 A Please describe in as much detail as possible the links or labels that did not take you where you expected:




skip group OE_Nav Difficulty
SAC4021
Please tell us how we can improve the NIAID site to better meet your needs:

Text area, no char limit open N
Improvements
SAC4022
In the last three months, which of the following have you done? (Please select all that apply) Signed up for email updates on NIAID.gov
Checkbox, one-up vertical multi y
social media



Visited or "liked" NIAID's Facebook page









Followed NIAID's Twitter profile









Sent a NIAID E-card









Shared or viewed an image on the NIAID Flickr page









Watched a video on NIAID.gov or NIAID's YouTube page









Listened to podcasts on NIAID.gov









None of the above



anchor/exclusive

SAC4023
Please rank the top 3 factors that brought you to the website today. (Rank 1 = Most important)
Rank 1
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4024
Rank 2 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 2



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4025
Rank 3 Message or recommendation from a friend on a social network
Drop down, select one Single N Rank Group SV - Rank 3



Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, My Space, Twitter)



Randomize




Message directly from NIAID on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization









Email Alerts









Search engine results









Word of mouth recommendation from someone I know









TV, radio, newspaper, or magazine advertising









Internet advertising









Link from another website









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice

SAC4026
If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network

Sheet 10: Types

Types
Instructions
Text field, <100 char
Randomize
Text area, no char limit
Shared
Drop down, select one
OPS Group
Radio button, one-up vertical
Matrix Group
Radio button, two-up vertical
Rank Group
Radio button, three-up vertical
Comparative Matrix Group
Radio button, scale, has don't know
Skip Logic Group
Radio button, scale, no don't know
Multiple Lists Group
Checkbox, one-up vertical
Anchor Answer Choice
Checkbox, two-up vertical
Partitioned
Checkbox, three-up vertical
Adjust Template/Style Sheet






Please Select a Language
Please Select
Arabic - AR
Yes
Australia - AU
No
Belgium - BG
Unsure (PLEASE SEE DOT)
Brazil Portuguese - BP

China - CH

Chinese Traditional - CT

Colombian - CO

Croatian - CR

Czech Republic - CZ

Danish - DN

Dutch - DU

English - EN

Farsi - FS

French - FR

French Canadian - FC

Germany - GR

Global English - GE

Greek - GK

Hungary - HU

Italian - IT

Japan - JP

Korean - KR

Malaysian English - MA

Mandarin - MD

Norwegian - NW

Persian - PN

Poland - PL

Portuguese - PO

Russia - RU

South Africa - SA

South Korean - SK

Spanish - SP

Spanish Original - SO

Spanish Traditional - ST

Swedish - SW

Turkey - TR

United Kingdom - UK

Vietnamese - VT

OTHER LANGUAGE (PLEASE SEE DOT)

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