862 2014 862 FEC Web Browse

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs

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Sheet 1: Welcome and Thank You Text

	Use highlighted text
Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting fec.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate
	Thank you for visiting fec.gov. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the Federal Election Commission. Please take a few minutes to give us your feedback. All results are strictly confidential.			Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.

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Sheet 2: Model Qsts

Model Name		FEC Web Browse					Red & Strike-Through: Delete
Model ID		New					Underlined & Italicized: Re-order
Partitioned		Yes					Pink: Addition
Date		8/18/2014					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Appeal	Please rate the visual appeal of this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site?
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Readability	Please rate the readability of the pages on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
	Site Performance - Loading	Please rate how quickly pages load on this site.					Primary Resource	How likely are you to use this site as your primary resource for campaign finance information?
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.						Trust (1=Strongly Disagree, 10=Strongly Agree)
	Site Performance - Completeness	Please rate how completely the page content loads on this site.					Trust - Best Interests	I can count on this agency to act in my best interests.
		Navigation (1=Poor, 10=Excellent, Don't Know)					Trust - Trustworthy	I consider this agency to be trustworthy.
	Navigation - Organized	Please rate how well the site is organized.					Trust - Do Right	This agency can be trusted to do what is right.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Browsing (1=Poor, 10=Excellent, Don't Know)
	Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
	Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
	Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
	Site Information - Thoroughness	Please rate the thoroughness of information on this site.
	Site Information - Understandable	Please rate how understandable the information is on this site.
	Site Information - Answers	Please rate how well the information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	FEC Web Browse				Red & Strike-Through: Delete
Model ID	New				Underlined & Italicized: Re-order
Partitioned	Yes				Pink: Addition
Date	9/3/2014				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
		How frequently do you visit fec.gov?	This is my first visit		Y	Radio button, one-up vertical		Visit Frequency
			Every few months or less often
			Monthly
			Weekly
			Several times a week
			Daily/more than once a day
		What is your role in visiting the site today?	Political candidate		Y	Radio button, one-up vertical	Skip Logic Group*	Role
			Staff/aide of a political candidate
			Federal government official
			State government official
			Local government official
			Representative from a registered political committee
			Member of the press
			General public
			Other role (please specify)	A
	A	My role is:			N	Text area, no char limit	Skip Logic Group*	OE_Role
		What is your primary reason for visiting the site today?	Research campaign finance regulations		Y	Radio button, one-up vertical	Skip Logic Group*	Primary Reason
			Research campaign finance statistics
			Access meetings and hearings
			Access news releases
			View campaign finance maps
			Learn about the FEC in general
			Contact the FEC
			Other reason (please specify)	A			Anchor Answer Choice
	A	The reason I visited the site today was:			N	Text area, no char limit	Skip Logic Group*	OE_Primary Reason
		Did you accomplish what you wanted to on the site today?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish
			No	A
	A	Please tell us specifically what you were trying to accomplish on the site:			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
		How did you primarily look for information on the site today?	Search feature	B	Y	Radio button, one-up vertical	Skip Logic Group*	Navigation Method
			Top navigation bar
			Left navigation panel
			Links in the center of the page
			Site map
			Other navigation method (please specify)	A
	A	I looked for information using:			N	Text area, no char limit	Skip Logic Group*	OE_Navigation
	B	Did the search feature help you find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search
			No	C
	C	What specific search terms did you use to try to find the information?			N	Text area, no char limit	Skip Logic Group*	OE_Search Terms
		How would you describe your navigation experience on this site today? (Please select all that apply.)	I had no difficulty navigating/browsing		Y	Checkbox, one-up vertical	Anchor Answer Choice	Navigation Experience
			Links often did not take me where I expected				Skip Logic Group*
			Had difficulty finding relevant information				Randomize
			Links/labels are difficult to understand
			Too many links/navigational options to choose from
			Had technical difficulties (error messages, broken links, etc.)
			Could not navigate back to previous information
			I had a navigation difficulty not listed above:	A			Anchor Answer Choice
	A	Other navigation difficulty:			N	Text area, no char limit	Skip Logic Group*	OE_Navigation Exp
		Did you use the Campaign Finance Disclosure Portal today?	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Visit
			No
	A	How useful was the information provided in the Campaign Finance Disclosure Portal?	1=Not useful at all	B	Y	Radio button, scale, has don't know	Skip Logic Group*	Portal - Useful
			2	B
			3	B
			4
			5=Very useful
			Don't know
	B	What additional information would you like to see in the Campaign Finance Disclosure Portal?			N	Text area, no char limit	Skip Logic Group*	OE_Portal
		Please rate how thoroughly this site discloses information about campaign contributions and expenditures.	1=Poor		Y	Radio button, scale, has don't know		Information - Thoroughness
			2
			3
			4
			5=Excellent
			Don't know
		Please rate the clarity of information on this site.	1=Poor		Y	Radio button, scale, has don't know		Information - Clarity
			2
			3
			4
			5=Excellent
			Don't know
		Please rate how well you understand the wording on this site.	1=Poor		Y	Radio button, scale, has don't know		Information - Understandable
			2
			3
			4
			5=Excellent
			Don't know
		Have you ever accessed any federal website using a mobile phone or tablet?	Yes	A	Y	Drop down, select one	Skip Logic Group*	Mobile - Federal Usage
			No, but I might in the future	A
			No, and I don't plan to do so
		Have you ever accessed fec.gov using a mobile phone or tablet?	Yes	A	Y	Drop down, select one	Skip Logic Group*	Mobile - Site Usage
			No, but I might in the future	A
			No, and I don't plan to do so
	A	Which of the following devices do you have? (Please select all that apply).	iPhone		Y	Checkbox, one-up vertical	Skip Logic Group*	Mobile - Device
			Android phone
			Windows phone
			Blackberry phone
			iPad
			Android tablet
			Windows tablet
			Kindle
			Other (please specify)	B
	B	Other phone or tablet:			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Device
		If you could make one improvement to fec.gov, what would it be?			N	Text area, no char limit		OE_Improvement
		What is your gender?	Male		N	Drop down, select one		Gender
			Female
			Other
			Prefer not to answer
		What is your age?	17 and under		N	Drop down, select one		Age
			18-24
			25-34
			35-44
			45-54
			55-64
			65 and above
			Prefer not to answer
		Are you of Hispanic origin or descent?	Yes		N	Drop down, select one		Race
			No
			Prefer not to answer
		Which ethnic group do you most closely associate yourself with?	White or Caucasian		N	Drop down, select one		Ethnicity
			Black or African American
			Asian
			Native Hawaiian or other Pacific Islander
			Native American or Alaskan Native
			Other
			Prefer not to answer