863 2014 863 NIH Grants

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting NIH Grants. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!

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Sheet 2: Model Qsts

Model Name		NIH Grants					Red & Strike-Through: Delete
Model ID		(MID)					Underlined & Italicized: Re-order
Partitioned		Yes - 2 MQ					Pink: Addition
Date		8/18/2014					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction		Return	Return (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Appeal	Please rate the visual appeal of this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)			How likely are you to return to this site?
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)		Recommend	Recommend (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Readability	Please rate the readability of the pages on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)			How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)					Primary Resource	Primary Resource (1=Very Unlikely, 10=Very Likely)
	Site Performance - Loading	Please rate how quickly pages load on this site.						How likely are you to use this site as your primary resource for obtaining information about NIH Grants?
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
	Information Browsing - Sort	Please rate the ability to sort information by criteria that is important to you on this site.
	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
	Site Information - Understandable	Please rate how understandable this site’s information is.
	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	NIH Grants				Red & Strike-Through: Delete
Model ID	(MID)				Underlined & Italicized: Re-order
Partitioned	Yes - 2 MQ				Pink: Addition
Date	8/18/2014				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
		How frequently do you visit this site?	First time		Y	Drop down, select one		Frequency
			Daily
			About once a week
			About once a month
			Every 6 months or less often
		What role best describes you?	Researcher, Scientist or Scientific Support Staff		Y	Drop down, select one	Skip Logic Group*	Role
			Grant Administrator
			Research Trainee or Student
			General Public
			NIH Employee or Contractor
			Other Federal Government staff
			Media
			Other	A
	A	Please describe your role:			N	Text field, <100 char	Skip Logic Group*	OE_Role
		What information were you primarily looking for today?	Overview of grants process		Y	Drop down, select one	Skip Logic Group*	Information
			Funding opportunities
			Forms and deadlines for grants
			Grants policy and guidelines for policy compliance
			Grants award data
			Student opportunties
			eRA (Electronic Research Administration)
			Information about OER (Office of Extramural Research)
			News & Events
			Other	B
	B	Please describe what you were looking for:			N	Text field, <100 char	Skip Logic Group*	OE_Information
		Did you find the information you were looking for today?	Yes		Y	Drop down, select one		Able to Find
			No	C
	C	What information were you unable to find?			N	Text area, no char limit	Skip Logic Group*	OE_Unsuccessful
		How did you primarily look for information on this site?	Search feature		Y	Drop down, select one		Search/Navigation
			Links on the Home Page
			Used top & left navigation bars
			Got to the page through a link on another site
			Had a bookmark for the page I wanted
			Just browsing
		How can NIH Grants improve your experience on this site?			N	Text area, no char limit		OE_Improvement