872 2014 872 FEC Web Browse

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs
OLD CQs (10-10-14)

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Sheet 1: Welcome and Thank You Text

	Use highlighted text
Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting fec.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate
	Thank you for visiting fec.gov. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the Federal Election Commission. Please take a few minutes to give us your feedback. All results are strictly confidential.			Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.

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Sheet 2: Model Qsts

Model Name		FEC Web Browse					Red & Strike-Through: Delete
Model ID		BR4VtRt8lZtVpMBps08wBg4C					Underlined & Italicized: Re-order
Partitioned		Yes					Pink: Addition
Date		8/18/2014					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Appeal	Please rate the visual appeal of this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site?
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Readability	Please rate the readability of the pages on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
	Site Performance - Loading	Please rate how quickly pages load on this site.					Primary Resource	How likely are you to use this site as your primary resource for campaign finance information?
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Browsing (1=Poor, 10=Excellent, Don't Know)
	Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
	Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
	Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
	Site Information - Thoroughness	Please rate the thoroughness of information on this site.
	Site Information - Understandable	Please rate how understandable the information is on this site.
	Site Information - Answers	Please rate how well the information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	FEC Web Browse				Red & Strike-Through: Delete
Model ID	BR4VtRt8lZtVpMBps08wBg4C				Underlined & Italicized: Re-order
Partitioned	Yes				Pink: Addition
Date	10/1/2014				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
NMS5517Q001		What is your primary reason for visiting the site today?	Learn about the FEC, including news releases	B, C, D, E	Y	Radio button, one-up vertical	Skip Logic Group*	Primary Reason
			Find campaign finance data or statistics	F, G, H, I
			Find information about legal or compliance issues, including regulations, enforcement, meetings and hearings	J, K, L, M, N, O
			Contact the FEC
			Other reason (please specify)	A			Anchor Answer Choice
NMS5517Q002	A	Please let us know what you were looking for when you came to the FEC's website.			N	Text area, no char limit	Skip Logic Group*	OE_Primary Reason
NMS5517Q003	B	Which of these site sections did you visit? (Check all that apply.)	About the FEC		Y	Checkbox, one-up vertical	Skip Logic Group*	Site Section
			Press Office
			Quick Answers
			Help with Reporting and Compliance
			Other (please specify)	BB
NMS5517Q004	BB	Please identify what section you visited to learn more about the FEC.			N	Text area, no char limit	Skip Logic Group*	OE_Site Section
NMS5517Q005	C	The information I was looking for was available.	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Info Available
			No
NMS5517Q006	D	The information I was looking for was easy to find.	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Info Easy to Find
			No
NMS5517Q007	E	The information I was looking for was easy to understand.	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Info Easy to Understand
			No
NMS5517Q008	F	Did you visit the Disclosure Portal?	Yes	F1, F2	Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Visit
			No
NMS5517Q009	F1	Which features helped you find the data or information you were looking for? (Check all that apply.)	Data Catalog		Y	Checkbox, one-up vertical	Skip Logic Group*	Portal - Features
			Maps and Charts
			Candidate and Committee Viewer or other searches
			Downloadable data
			Other (please specify)	FF1
NMS5517Q010	FF1	Please indicate what other features helped you find what you were looking for.				Text area, no char limit	Skip Logic Group*	OE_Portal - Features
NMS5517Q011	F2	Did the Disclosure Portal make it easy to find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Easy to Find
			No	FF2
NMS5517Q012	FF2	Please specify what could be improved about the Disclosure Portal.			N	Text area, no char limit	Skip Logic Group*	OE_Portal Improvements
NMS5517Q013	G	Did you visit the Press Office's "Campaign Finance Statistics" pages?	Yes	G1	Y	Radio button, one-up vertical	Skip Logic Group*	Campaign Finance - Visit
			No
NMS5517Q014	G1	Did the Campaign Finance Statistics pages make it easy to find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Campaign Finance - Easy to Find
			No	GG1
NMS5517Q015	GG1	Please specify what could be improved about these pages.			N	Text area, no char limit	Skip Logic Group*	OE_Campaign Finance Improvements
NMS5517Q016	H	Did the site provide enough information to help you interpret the campaign finance data?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Campaign Finance - Interpet
			No	H1
			Not applicable
NMS5517Q017	H1	Please specify what information could have been provided to help you interpet the data.			N	Text area, no char limit	Skip Logic Group*	OE_Campaign Finance Interpret
NMS5517Q018	I	Please identify identify any other section/feature of the website you accessed to help you find campaign finance information.			N	Text area, no char limit	Skip Logic Group*	OE_Campaign Finance Site Section
NMS5517Q019	J	Which search systems did you use during this visit to the FEC website? (Check all that apply.)	Advisory Options		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Systems
			Matters Under Review
			Rulemaking
			Audits
			Enforcement Query System
			Other (please specify)	J1
NMS5517Q020	J1	Please specify what other method you used to search.			N	Text area, no char limit	Skip Logic Group*	OE_Search Systems
NMS5517Q021	K	Did you find the search system easy to use?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search Systems - Easy to Use
			No
NMS5517Q022	L	Did you feel confident that the search system returned all relevant search results?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search Systems - Results
			No
NMS5517Q023	M	Was legal and compliance information provided in a manner that was easy to use?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Legal - Easy to Use
			No
			Not applicable
NMS5517Q024	N	Was legal and compliance information provided in a manner that was easy to comprehend?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Legal - Easy to Comprehend
			No
			Not applicable
NMS5517Q025	O	Did the site provide enough information to help you interpret the legal and compliance information?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Legal - Interpret
			No
			Not applicable
NMS5517Q026		Keeping in mind your primary reason for visiting the FEC's website today, please answer the following questions about your experience. Did you use the FEC website search to find the information you need?	Yes	A, B	Y	Radio button, one-up vertical	Skip Logic Group*	Search - Usage
			No
NMS5517Q027	A	Did the FEC website search make it easy to find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search - Easy to Find
			No	A1
NMS5517Q028	A1	Please specify what could be improved about the FEC website search.			N	Text area, no char limit	Skip Logic Group*	OE_Search Improvements
NMS5517Q029	B	Did you use an external search engine (Google, Bing, etc.) to find information on the FEC site?	Yes	B1	Y	Radio button, one-up vertical	Skip Logic Group*	Search - External
			No
NMS5517Q030	B1	Which external search engine did you use?			N	Text area, no char limit	Skip Logic Group*	OE_Search External
NMS5517Q031		What is your role in visiting the site today?	General public		Y	Radio button, one-up vertical	Skip Logic Group*	Role
			Member of the Media
			Representative of a Candidate Committee, Political Party Committee, or Political Action Committee
			Attorney or Paralegal
			Researcher for Academic Organization or Election Tracking Organization
			FEC Staff
			Other role (please specify)	A
NMS5517Q032	A	My role is:			N	Text area, no char limit	Skip Logic Group*	OE_Role
NMS5517Q033		How frequently do you visit the FEC's website?	This is my first visit		Y	Radio button, one-up vertical		Visit Frequency
			Every few months or less often
			Monthly
			Weekly
			Several times a week
			Daily/more than once a day
NMS5517Q034		Did you accomplish what you wanted to on the site today?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish
			No	A
NMS5517Q035	A	Please tell us specifically what you were trying to accomplish on the site:			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
NMS5517Q036		Which of the following devices do you have? (Please select all that apply).	iPhone		Y	Checkbox, one-up vertical	Skip Logic Group*	Mobile - Device
			Android phone
			Windows phone
			Blackberry phone
			iPad
			Android tablet
			Windows tablet
			Kindle
			Other (please specify)	B
NMS5517Q037	B	Other phone or tablet:			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Device
NMS5517Q038		Have you had a good experience on a federal website using a mobile device?	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group*	Mobile - Good Experience
			No
NMS5517Q039	A	Which website(s) did you use?			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Good Experience
NMS5517Q040		Have you ever accessed the FEC's website using a mobile phone or tablet?	Yes		Y	Drop down, select one	Skip Logic Group*	Mobile - Site Usage
			No, but I might in the future	A
			No, and I don't plan to do so
NMS5517Q041	A	What type of mobile device would you like to use for the FEC website?			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Device for FEC
NMS5517Q042		If you could make one improvement to fec.gov, what would it be?			N	Text area, no char limit		OE_Improvement

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Sheet 4: OLD CQs (10-10-14)

FEC Web Browse				Red & Strike-Through: Delete
BR4VtRt8lZtVpMBps08wBg4C				Underlined & Italicized: Re-order
Yes				Pink: Addition
10/1/2014				Blue: Reword
Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
	What is your primary reason for visiting the site today?	Learn about the FEC, including news releases	B, C, D, E	Y	Radio button, one-up vertical	Skip Logic Group*	Primary Reason
		Find campaign finance data or statistics	F, G, H, I
		Research campaign finance statistics
		Find information about legal or compliance issues, including regulations, enforcement, meetings and hearings	J, K, L, M, N, O
		Access news releases
		View campaign finance maps
		Contact the FEC
		Other reason (please specify)	A			Anchor Answer Choice
A	Please let us know what you were looking for when you came to the FEC's website.			N	Text area, no char limit	Skip Logic Group*	OE_Primary Reason
B	Which of these site sections did you visit? (Check all that apply.)	About the FEC		Y	Checkbox, one-up vertical	Skip Logic Group*	Site Section
		Press Office
		Quick Answers
		Help with Reporting and Compliance
		Other (please specify)	BB
BB	Please identify what section you visited to learn more about the FEC.			N	Text area, no char limit	Skip Logic Group*	OE_Site Section
C	The information I was looking for was available.	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Info Available
		No
D	The information I was looking for was easy to find.	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Info Easy to Find
		No
E	The information I was looking for was easy to understand.	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Info Easy to Understand
		No
F	Did you visit the Disclosure Portal?	Yes	F1, F2	Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Visit
		No
F1	Which features helped you find the data or information you were looking for? (Check all that apply.)	Data Catalog		Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Features
		Maps and Charts
		Candidate and Committee Viewer or other searches
		Downloadable data
		Other (please specify)	FF1
FF1	Please indicate what other features helped you find what you were looking for.				Text area, no char limit	Skip Logic Group*	OE_Portal - Features
F2	Did the Disclosure Portal make it easy to find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Easy to Find
		No	FF2
FF2	Please specify what could be improved about the Disclosure Portal.			N	Text area, no char limit	Skip Logic Group*	OE_Portal Improvements
G	Did you visit the Press Office's "Campaign Finance Statistics" pages?	Yes	G1	Y	Radio button, one-up vertical	Skip Logic Group*	Campaign Finance - Visit
		No
G1	Did the Campaign Finance Statistics pages make it easy to find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Campaign Finance - Easy to Find
		No	GG1
GG1	Please specify what could be improved about these pages.			N	Text area, no char limit	Skip Logic Group*	OE_Campaign Finance Improvements
H	Did the site provide enough information to help you interpret the campaign finance data?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Campaign Finance - Interpet
		No	H1
		Not applicable
H1	Please specify what information could have been provided to help you interpet the data.			N	Text area, no char limit	Skip Logic Group*	OE_Campaign Finance Interpret
I	Please identify identify any other section/feature of the website you accessed to help you find campaign finance information.			N	Text area, no char limit	Skip Logic Group*	OE_Campaign Finance Site Section
J	Which search systems did you use during this visit to the FEC website? (Check all that apply.)	Advisory Options		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Systems
		Matters Under Review
		Rulemaking
		Audits
		Enforcement Query System
		Other (please specify)	J1
J1	Please specify what other method you used to search.			N	Text area, no char limit	Skip Logic Group*	OE_Search Systems
K	Did you find the search system easy to use?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search Systems - Easy to Use
		No
L	Did you feel confident that the search system returned all relevant search results?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search Systems - Results
		No
M	Was legal and compliance information provided in a manner that was easy to use?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Legal - Easy to Use
		No
		Not applicable
N	Was legal and compliance information provided in a manner that was easy to comprehend?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Legal - Easy to Comprehend
		No
		Not applicable
O	Did the site provide enough information to help you interpret the legal and compliance information?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Legal - Interpret
		No
		Not applicable
	Keeping in mind your primary reason for visiting the FEC's website today, please answer the following questions about your experience. Did you use the FEC website search to find the information you need?	Yes	A, B	Y	Radio button, one-up vertical	Skip Logic Group*	Search - Usage
		No
A	Did the FEC website search make it easy to find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search - Easy to Find
		No	A1
A1	Please specify what could be improved about the FEC website search.			N	Text area, no char limit	Skip Logic Group*	OE_Search Improvements
B	Did you use an external search engine (Google, Bing, etc.) to find information on the FEC site?	Yes	B1	Y	Radio button, one-up vertical	Skip Logic Group*	Search - External
		No
B1	Which external search engine did you use?			N	Text area, no char limit	Skip Logic Group*	OE_Search External
	What is your role in visiting the site today?	General public		Y	Radio button, one-up vertical	Skip Logic Group*	Role
		Member of the Media
		Representative of a Candidate Committee, Political Party Committee, or Political Action Committee
		Attorney or Paralegal
		Researcher for Academic Organization or Election Tracking Organization
		FEC Staff
		Political candidate
		Staff/aide of a political candidate
		Federal government official
		State government official
		Local government official
		Other role (please specify)	A
A	My role is:			N	Text area, no char limit	Skip Logic Group*	OE_Role
	How frequently do you visit the FEC's website?	This is my first visit		Y	Radio button, one-up vertical		Visit Frequency
		Every few months or less often
		Monthly
		Weekly
		Several times a week
		Daily/more than once a day
	Did you accomplish what you wanted to on the site today?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish
		No	A
A	Please tell us specifically what you were trying to accomplish on the site:			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
	How did you primarily look for information on the site today?	Search feature	B	Y	Radio button, one-up vertical	Skip Logic Group*	Navigation Method
		Top navigation bar
		Left navigation panel
		Links in the center of the page
		Site map
		Other navigation method (please specify)	A
A	I looked for information using:			N	Text area, no char limit	Skip Logic Group*	OE_Navigation
B	Did the search feature help you find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Search
		No	C
C	What specific search terms did you use to try to find the information?			N	Text area, no char limit	Skip Logic Group*	OE_Search Terms
	How would you describe your navigation experience on this site today? (Please select all that apply.)	I had no difficulty navigating/browsing		Y	Checkbox, one-up vertical	Anchor Answer Choice	Navigation Experience
		Links often did not take me where I expected				Skip Logic Group*
		Had difficulty finding relevant information				Randomize
		Links/labels are difficult to understand
		Too many links/navigational options to choose from
		Had technical difficulties (error messages, broken links, etc.)
		Could not navigate back to previous information
		I had a navigation difficulty not listed above:	A			Anchor Answer Choice
A	Other navigation difficulty:			N	Text area, no char limit	Skip Logic Group*	OE_Navigation Exp
	Did you use the Campaign Finance Disclosure Portal today?	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group*	Portal - Visit
		No
A	How useful was the information provided in the Campaign Finance Disclosure Portal?	1=Not useful at all	B	Y	Radio button, scale, has don't know	Skip Logic Group*	Portal - Useful
		2	B
		3	B
		4
		5=Very useful
		Don't know
B	What additional information would you like to see in the Campaign Finance Disclosure Portal?			N	Text area, no char limit	Skip Logic Group*	OE_Portal
	Please rate how thoroughly this site discloses information about campaign contributions and expenditures.	1=Poor		Y	Radio button, scale, has don't know		Information - Thoroughness
		2
		3
		4
		5=Excellent
		Don't know
	Please rate the clarity of information on this site.	1=Poor		Y	Radio button, scale, has don't know		Information - Clarity
		2
		3
		4
		5=Excellent
		Don't know
	Please rate how well you understand the wording on this site.	1=Poor		Y	Radio button, scale, has don't know		Information - Understandable
		2
		3
		4
		5=Excellent
		Don't know
	Which of the following devices do you have? (Please select all that apply).	iPhone		Y	Checkbox, one-up vertical	Skip Logic Group*	Mobile - Device
		Android phone
		Windows phone
		Blackberry phone
		iPad
		Android tablet
		Windows tablet
		Kindle
		Other (please specify)	B
B	Other phone or tablet:			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Device
	Have you had a good experience on a federal website using a mobile device?	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group*	Mobile - Good Experience
		No
A	Which website(s) did you use?			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Good Experience
	Have you ever accessed any federal website using a mobile phone or tablet?	Yes		Y	Drop down, select one	Skip Logic Group*	Mobile - Federal Usage
		No, but I might in the future
		No, and I don't plan to do so
	Have you ever accessed the FEC's website using a mobile phone or tablet?	Yes		Y	Drop down, select one	Skip Logic Group*	Mobile - Site Usage
		No, but I might in the future	A
		No, and I don't plan to do so
A	What type of mobile device would you like to use for the FEC website?			N	Text area, no char limit	Skip Logic Group*	OE_Mobile Device for FEC
	If you could make one improvement to fec.gov, what would it be?			N	Text area, no char limit		OE_Improvement