Model Instance Name: | |||||||||
Girls Health V2 | ![]() |
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MID: | 5RhJk5lpgxotMIk9FEJ9IQ4C | ||||||||
Partitioned (Y/N)? Y | |||||||||
FPI Included(Y/N)?N | |||||||||
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research. | |||||||||
Date: 10-24-2013 | Fill In Date | ||||||||
Girls Health V2 | |||||||||
Model questions utilize the ACSI methodology to determine scores and impacts | |||||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | FPI | ||||||
MQ Label | MQ Label | MQ Label | Y? | ||||||
Site Information (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | |||||||
Site Information - Thoroughness | Please rate the thoroughness of information provided on this site. | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
Return | How likely are you to return to this site? | ||||
Site Information - Understandable | Please rate how understandable this site’s information is. | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | |||||
Site Information - Answers | Please rate how well the site’s information provides answers to your questions. | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
Recommend | How likely are you to say good things about this website in the next 30 days? | ||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | ||||||||
Site Performance - Loading | Please rate how quickly pages load on this site. | Primary Resource | How likely are you to use this website more than other websites for health information about girls in the next 30 days? | ||||||
Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | Visit Social Presence (1=Very Unlikely, 10=Very Likely) | |||||||
Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | Visit Social Presence | How likely are you to visit this agency's Facebook presence in the next 30 days? | ||||||
Functionality (1=Poor, 10=Excellent, Don't Know) | |||||||||
Functionality - Usefulness | Please rate the usefulness of the features provided on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal). | ||||||||
Functionality - Convenient | Please rate the convenient placement of the features on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal). | ![]() |
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Functionality - Variety | Please rate the variety of features on this site (Quizzes, Spotlight On, Free Stuff, Create a Journal). | ||||||||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | |||||||||
Look and Feel - Appeal | Please rate the visual appeal of this site. | ||||||||
Look and Feel - Balance | Please rate the balance of graphics and text on this site. | ||||||||
Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||||
Navigation (1=Poor, 10=Excellent, Don't Know) | |||||||||
Navigation - Organized | Please rate how well the site is organized. | ||||||||
Navigation - Options | Please rate the options available for navigating this site. | ||||||||
Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||||
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |