Model Instance Name: | ||||||||
Recreation.gov Satisfaction Survey | ||||||||
MID: | AxMwRh0wwoA4YgktwEs50g== | |||||||
Partitioned (Yes) | ||||||||
Date: | 8/14/2012 | |||||||
Recreation.gov Satisfaction Survey | ||||||||
Model questions utilize the ACSI methodology to determine scores and impacts | ||||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||||
MQ Label | MQ Label | MQ Label | ||||||
Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Not Very Likely, 10=Very Likely) | ||||||
1 | Content - Accuracy | Please rate the accuracy of information on this site. | 31 | Satisfaction - Overall | What is your overall satisfaction with this site? | 34 | Return | How likely are you to return to this site? |
2 | Content - Quality | Please rate the quality of information on this site. | 32 | Satisfaction - Expectations | How well does this site meet your expectations? | Recommend (1=Not Very Likely, 10=Very Likely) | ||
3 | Content - Freshness | Please rate the freshness of content on this site. | 33 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? | 35 | Recommend | How likely are you to recommend this site to someone else? |
Functionality (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Not Very Likely, 10=Very Likely) | |||||||
4 | Functionality - Usefulness | Please rate the usefulness of the features provided on this site. | 36 | Primary Resource | How likely are you to use this site as your primary resource for information about Federal recreation? | |||
5 | Functionality - Convenient | Please rate the convenience of the features on this site. | Make Online Reservation | |||||
6 | Functionality - Variety | Please rate the variety of features on this site. | 37 | Likelihood to Reserve Online | How likely are you to make an online reservation from this site in the future? | |||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | Make Phone Reservation | |||||||
7 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 38 | Make Phone Reservation | How likely are you to make a reservation by phone using the Recreation.gov call center in the future? | |||
8 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | ||||||
9 | Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||
Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||||
10 | Navigation - Organized | Please rate how well the site is organized. | ||||||
11 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
12 | Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||
13 | Navigation - Clicks | Please rate the number of clicks to get where you want on this site. | ||||||
Search (1=Poor, 10=Excellent, Don't Know) | ||||||||
14 | Search - Results Relevance | Please rate the relevance of search results on this site. | ||||||
15 | Search - Results Organization | Please rate the organization of search results on this site. | ||||||
16 | Search - Results Help | Please rate how well the search results help you decide what to select. | ||||||
17 | Search - Feature Narrow | Please rate how well the search feature helps you to narrow the results to find what you want. | ||||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||||
18 | Site Performance - Loading | Please rate the speed that pages load on this site. | ||||||
19 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | ||||||
20 | Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | ||||||
Tasks/Transactions (1=Poor, 10=Excellent, Don't Know) | ||||||||
21 | Tasks - Completion Ease | Please rate the ease of completing task(s) on this site. | ||||||
22 | Tasks - Privacy | Please rate the degree of privacy in completing tasks on this site. | ||||||
23 | Tasks - Verification | Please rate the verification of task completion on this site. | ||||||
24 | Tasks - Help Availability | Please rate the availability of help with questions or problems on this site. | ||||||
Travel Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
25 | Travel Browsing - Locate | Please rate the ability to locate desired recreational options on this site. | ||||||
26 | Travel Browsing - Selection | Please rate the selection of recreational options on this site. | ||||||
27 | Travel Browsing - Options | Please rate the ability to browse recreational options on this site. | ||||||
Travel Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
28 | Travel Information - Clarity | Please rate the clarity of recreational descriptions on this site. | ||||||
29 | Travel Information - Thoroughness | Please rate the thoroughness of recreational descriptions on this site. | ||||||
30 | Travel Information - Usefulness | Please rate the usefulness of recreational images on this site. |
Model Instance Name: | ||||||||
Recreation.gov Satisfaction Survey | ||||||||
MID: | AxMwRh0wwoA4YgktwEs50g== | |||||||
Partitioned (Yes) | ||||||||
Date: | 8/14/2012 | |||||||
Recreation.gov Satisfaction Survey | ||||||||
Model questions utilize the ACSI methodology to determine scores and impacts | ||||||||
ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | ||||||
MQ Label | MQ Label | MQ Label | ||||||
Content (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Likelihood to Return (1=Not Very Likely, 10=Very Likely) | ||||||
1 | Content - Accuracy | Please rate the accuracy of information on this site. | 31 | Satisfaction - Overall | What is your overall satisfaction with this site? | 34 | Return | How likely are you to return to this site? |
2 | Content - Quality | Please rate the quality of information on this site. | 32 | Satisfaction - Expectations | How well does this site meet your expectations? | Recommend (1=Not Very Likely, 10=Very Likely) | ||
3 | Content - Freshness | Please rate the freshness of content on this site. | 33 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? | 35 | Recommend | How likely are you to recommend this site to someone else? |
Functionality (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Not Very Likely, 10=Very Likely) | |||||||
4 | Functionality - Usefulness | Please rate the usefulness of the features provided on this site. | 36 | Primary Resource | How likely are you to use this site as your primary resource for information about Federal recreation? | |||
5 | Functionality - Convenient | Please rate the convenience of the features on this site. | Make Online Reservation | |||||
6 | Functionality - Variety | Please rate the variety of features on this site. | 37 | Likelihood to Reserve Online | How likely are you to make an online reservation from this site in the future? | |||
Look and Feel (1=Poor, 10=Excellent, Don't Know) | Make Phone Reservation | |||||||
7 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 38 | Make Phone Reservation | How likely are you to make a reservation by phone using the Recreation.gov call center in the future? | |||
8 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | ||||||
9 | Look and Feel - Readability | Please rate the readability of the pages on this site. | ||||||
Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||||
10 | Navigation - Organized | Please rate how well the site is organized. | ||||||
11 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
12 | Navigation - Layout | Please rate how well the site layout helps you find what you are looking for. | ||||||
13 | Navigation - Clicks | Please rate the number of clicks to get where you want on this site. | ||||||
Search (1=Poor, 10=Excellent, Don't Know) | ||||||||
14 | Search - Results Relevance | Please rate the relevance of search results on this site. | ||||||
15 | Search - Results Organization | Please rate the organization of search results on this site. | ||||||
16 | Search - Results Help | Please rate how well the search results help you decide what to select. | ||||||
17 | Search - Feature Narrow | Please rate how well the search feature helps you to narrow the results to find what you want. | ||||||
Site Performance (1=Poor, 10=Excellent, Don't Know) | ||||||||
18 | Site Performance - Loading | Please rate the speed that pages load on this site. | ||||||
19 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | ||||||
20 | Site Performance - Errors | Please rate the ability to load pages without getting error messages on this site. | ||||||
Tasks/Transactions (1=Poor, 10=Excellent, Don't Know) | ||||||||
21 | Tasks - Completion Ease | Please rate the ease of completing task(s) on this site. | ||||||
22 | Tasks - Privacy | Please rate the degree of privacy in completing tasks on this site. | ||||||
23 | Tasks - Verification | Please rate the verification of task completion on this site. | ||||||
24 | Tasks - Help Availability | Please rate the availability of help with questions or problems on this site. | ||||||
Travel Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
25 | Travel Browsing - Locate | Please rate the ability to locate desired recreational options on this site. | ||||||
26 | Travel Browsing - Selection | Please rate the selection of recreational options on this site. | ||||||
27 | Travel Browsing - Options | Please rate the ability to browse recreational options on this site. | ||||||
Travel Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
28 | Travel Information - Clarity | Please rate the clarity of recreational descriptions on this site. | ||||||
29 | Travel Information - Thoroughness | Please rate the thoroughness of recreational descriptions on this site. | ||||||
30 | Travel Information - Usefulness | Please rate the usefulness of recreational images on this site. |
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Change or cancel an existing reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
Make a reservation | B | ||||||||||
Plan a trip | |||||||||||
Just browsing | |||||||||||
Other please specify | A | ||||||||||
ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
CAS0056826 | B | What kind of reservation(s) did you want to make? Please select all that apply. | Campground | C | Checkbox, one-up vertical | M | Y | Skip Logic Group* | ReservationType | ||
Tour ticket or timed entry | D | ||||||||||
Permit or lottery application | E | ||||||||||
CAS0056827 | C | Please enter the name of the camping location(s) and state(s) you want to reserve. | Text area, no char limit | S | N | Skip Logic Group* | OE_Campsite | ||||
CAS0056828 | D | Which tour or ticket were you reserving today? | Blanchard Springs Caverns (Ozark-St. Francis National Forest) | Drop down, select one | S | Y | Skip Logic Group* | TourTicket | |||
Carlsbad Caverns National Park | |||||||||||
Carrizo Plain National Monument | |||||||||||
Chimney Rock National Monument (San Juan National Forest) | |||||||||||
Fiery Furnace Tour (Arches National Park) | |||||||||||
Firefly Event (Great Smoky Mountains National Park) | |||||||||||
Frederick Douglass National Historic Site | |||||||||||
Independence National Historical Park | |||||||||||
Mammoth Cave National Park | |||||||||||
Mesa Verde National Park | |||||||||||
National Archives | |||||||||||
Pearl Harbor Historic Sites (USS Arizona) | |||||||||||
Picket Wire Canyonlands Guided Auto Tour (Pike and San Isabel National Forests) | |||||||||||
Roosevelt-Vanderbilt National Historic Sites | |||||||||||
Scotty's Castle (Death Valley National Park) | |||||||||||
Sweet Home Heritage Hikes (Willamette National Forest) | |||||||||||
Tumacacori National Historical Park | |||||||||||
Voyageurs National Park | |||||||||||
Washington Monument | |||||||||||
Other, please specify: | F | ||||||||||
CAS0056829 | F | Please enter the tour or ticket you were reserving today. | Text area, no char limit | S | N | Skip Logic Group* | OE_TourTicket | ||||
CAS0056830 | E | What permit or lottery were you applying for today? | Boundary Waters Canoe Area Wilderness (Superior National Forest) | Drop down, select one | S | Y | Skip Logic Group* | PermitLotto | |||
Cedar Creek Falls Recreation Area (Cleveland National Forest) | |||||||||||
Denali Road Lottery | |||||||||||
Desolation Grey River | |||||||||||
Desolation Wilderness | |||||||||||
Dinosaur Green River | |||||||||||
Enchantment Wilderness (Okanogan-Wenatchee National Forest) | |||||||||||
Fire Island National Seashore Wilderness | |||||||||||
Grand Teton National Park (Garnet Canyon) | |||||||||||
Haleakala Wilderness Cabins | |||||||||||
Half Dome Cables, preseason (Yosemite National Park) | |||||||||||
Half Dome Cables, Daily | |||||||||||
Hells Canyon Snake River Floatboat (Wallowa Whitman National Forest) | |||||||||||
Hells Canyon Power Boat (Wallowa Whitman National Forest) | |||||||||||
Inyo Wilderness (Inyo National Forest) | |||||||||||
Middle Fork of the Salmon River (Salmon-Challis National Forest) | |||||||||||
Mt Whitney (Inyo National Forest) | |||||||||||
National Christmas Tree Lighting Ceremony (White House) | |||||||||||
Pack Creek Bear Viewing (Tongass National Forest) | |||||||||||
Pere Marquette River (Huron-Manistee National Forests) | |||||||||||
Pine River (Huron-Manistee National Forests) | |||||||||||
Selway River (Bitterroot National Forest) | |||||||||||
White House Easter Egg Roll | |||||||||||
Wild Main Salmon River | |||||||||||
Obsidian Wilderness (Willamette) | |||||||||||
Pamelia Wilderness (Willamette National Forest) | |||||||||||
Wolf Rock Climbing | |||||||||||
Other, please specify | G | ||||||||||
CAS0056831 | G | Please enter the permit or lottery you were applying for today. | Text area, no char limit | S | N | Skip Logic Group* | OE_PermitLotto | ||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
CAS0056832 | Did you read any of our travel tips, destination ideas or recreation suggestions on Recreation.gov today? | Yes | A,C | Radio button, one-up vertical | S | Y | Read | ||||
No | B,C | ||||||||||
CAS0056833 | A | What topic(s) or title(s) did you read? Please specify. | Text field, <100 char | S | N | OE_Read | |||||
CAS0056834 | B | What was the primary reason you didn't read travel tips, destination ideas, or recreation suggestions today? | I didn't know Recreation.gov offered travel tips, destination ideas or recreation suggestions | Radio button, one-up vertical | S | Y | Didn't_Read | ||||
Just wanted to book a reservation/lottery | |||||||||||
None of the travel tips, destination ideas or recreation suggestions looked interesting | |||||||||||
Not interested in travel tips, destination ideas or recreation suggestions in general | |||||||||||
Other | |||||||||||
CAS0056835 | C | What type of travel tips, destination ideas or recreation suggestions are you most likely to read? | Profiles of interesting places | Radio button, one-up vertical | S | Y | Would_Read | ||||
Recreation opportunities | |||||||||||
Vacation ideas | |||||||||||
Special events news | |||||||||||
Articles about an area's history and culture | |||||||||||
Current events | |||||||||||
Other, please specify: | D | ||||||||||
CAS0056836 | D | I would be interested in reading about: | Text field, <100 char | S | N | OE_ReadInterest | |||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
I prefer not to answer | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement |
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | |||||
Change or cancel an existing reservation | |||||||||||
Make a tour reservation | B | ||||||||||
Plan a trip | |||||||||||
Just browsing | |||||||||||
Other please specify | A | ||||||||||
ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
B | What kind of reservation(s) did you want to make? Please select all that apply. | Campground | C | Checkbox, one-up vertical | M | Y | Skip Logic Group* | ReservationType | |||
Tour ticket or timed entry | D | ||||||||||
Permit or lottery application | E | ||||||||||
C | Please enter the name of the camping location(s) and state(s) you want to reserve. | Text area, no char limit | S | N | Skip Logic Group* | OE_Campsite | |||||
D | Which tour or ticket were you reserving today? | Blanchard Springs Caverns (Ozark-St. Francis National Forest) | Drop down, select one | S | Y | Skip Logic Group* | TourTicket | ||||
Carlsbad Caverns National Park | |||||||||||
Carrizo Plain National Monument | |||||||||||
Chimney Rock National Monument (San Juan National Forest) | |||||||||||
Fiery Furnace Tour (Arches National Park) | |||||||||||
Firefly Event (Great Smoky Mountains National Park) | |||||||||||
Frederick Douglass National Historic Site | |||||||||||
Independence National Historical Park | |||||||||||
Mammoth Cave National Park | |||||||||||
Mesa Verde National Park | |||||||||||
National Archives | |||||||||||
Pearl Harbor Historic Sites (USS Arizona) | |||||||||||
Picket Wire Canyonlands Guided Auto Tour (Pike and San Isabel National Forests) | |||||||||||
Roosevelt-Vanderbilt National Historic Sites | |||||||||||
Scotty's Castle (Death Valley National Park) | |||||||||||
Sweet Home Heritage Hikes (Willamette National Forest) | |||||||||||
Tumacacori National Historical Park | |||||||||||
Voyageurs National Park | |||||||||||
Washington Monument | |||||||||||
Other, please specify: | F | ||||||||||
F | Please enter the tour or ticket you were reserving today. | Text area, no char limit | S | N | Skip Logic Group* | OE_TourTicket | |||||
E | What permit or lottery were you applying for today? | Boundary Waters Canoe Area Wilderness (Superior National Forest) | Drop down, select one | S | Y | Skip Logic Group* | PermitLotto | ||||
Cedar Creek Falls Recreation Area (Cleveland National Forest) | |||||||||||
Denali Road Lottery | |||||||||||
Desolation Grey River | |||||||||||
Desolation Wilderness | |||||||||||
Dinosaur Green River | |||||||||||
Enchantment Wilderness (Okanogan-Wenatchee National Forest) | |||||||||||
Fire Island National Seashore Wilderness | |||||||||||
Grand Teton National Park (Garnet Canyon) | |||||||||||
Haleakala Wilderness Cabins | |||||||||||
Half Dome Cables, preseason (Yosemite National Park) | |||||||||||
Half Dome Cables, Daily | |||||||||||
Hells Canyon Snake River Floatboat (Wallowa Whitman National Forest) | |||||||||||
Hells Canyon Power Boat (Wallowa Whitman National Forest) | |||||||||||
Inyo Wilderness (Inyo National Forest) | |||||||||||
Middle Fork of the Salmon River (Salmon-Challis National Forest) | |||||||||||
Mt Whitney (Inyo National Forest) | |||||||||||
National Christmas Tree Lighting Ceremony (White House) | |||||||||||
Pack Creek Bear Viewing (Tongass National Forest) | |||||||||||
Pere Marquette River (Huron-Manistee National Forests) | |||||||||||
Pine River (Huron-Manistee National Forests) | |||||||||||
Selway River (Bitterroot National Forest) | |||||||||||
White House Easter Egg Roll | |||||||||||
Wild Main Salmon River | |||||||||||
Obsidian Wilderness (Willamette) | |||||||||||
Pamelia Wilderness (Willamette National Forest) | |||||||||||
Wolf Rock Climbing | |||||||||||
Other, please specify | G | ||||||||||
G | Please enter the permit or lottery you were applying for today. | Text area, no char limit | S | N | Skip Logic Group* | OE_PermitLotto | |||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
Did you read any of our travel tips, destination ideas or recreation suggestions on Recreation.gov today? | Yes | A | Radio button, one-up vertical | S | Y | Read | |||||
No | B | ||||||||||
A | What topic(s) or title(s) did you read? Please specify. | Text field, <100 char | S | N | OE_Read | ||||||
B | What was the primary reason you didn't read travel tips, destination ideas, or recreation suggestions today? | I didn't know Recreation.gov offered travel tips, destination ideas or recreation suggestions | Radio button, one-up vertical | S | Y | Didn't_Read | |||||
Just wanted to book a reservation/lottery | |||||||||||
None of the travel tips, destination ideas or recreation suggestions looked interesting | |||||||||||
Not interested in travel tips, destination ideas or recreation suggestions in general | |||||||||||
Other | |||||||||||
A, B | What type of travel tips, destination ideas or recreation suggestions are you most likely to read? | Profiles of interesting places | Radio button, one-up vertical | S | Y | Would_Read | |||||
Recreation opportunities | |||||||||||
Vacation ideas | |||||||||||
Special events news | |||||||||||
Articles about an area's history and culture | |||||||||||
Current events | |||||||||||
Other, please specify: | |||||||||||
I would be interested in reading about: | Text field, <100 char | S | N | OE_ReadInterest | |||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
I prefer not to answer | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement |
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
Manage an existing reservation | |||||||||||
Make a tour reservation | |||||||||||
Make a campground reservation | |||||||||||
Obtain a permit | |||||||||||
Plan a trip | |||||||||||
Enter the 2014 White House Easter Egg Roll lottery | |||||||||||
Enter a lottery | |||||||||||
Just browsing | |||||||||||
Looking for specific information | |||||||||||
Purchase tickets | |||||||||||
Other please specify | A | ||||||||||
ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
I prefer not to answer | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement |
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
Manage an existing reservation | |||||||||||
Make a tour reservation | |||||||||||
Make a campground reservation | |||||||||||
Obtain a permit | |||||||||||
Plan a trip | |||||||||||
Enter a lottery | |||||||||||
Just browsing | |||||||||||
Looking for specific information | |||||||||||
Purchase tickets | |||||||||||
Other please specify | A | ||||||||||
ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
The new home page look and feel is visually pleasing. |
|||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
Manage an existing reservation | |||||||||||
Make a tour reservation | |||||||||||
Make a campground reservation | |||||||||||
Obtain a permit | |||||||||||
Plan a trip | |||||||||||
Enter a lottery | |||||||||||
Just browsing | |||||||||||
Looking for specific information | |||||||||||
Purchase tickets | |||||||||||
Other please specify | A | ||||||||||
ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
ACQhar0015022 | Did you notice any changes to the Recreation.gov home page during your visit today? | Yes | A,B,C,D | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Homepage change | |||
No | |||||||||||
ACQhar0015043 | A | Please tell us whether you agree or disagree with the following statements about the new home page: The new home page look and feel is visually pleasing. |
Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Look & Feel | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
ACQhar0015044 | B | The new home page made it easier to determine which section I needed to navigate to. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Nav | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
ACQhar0015045 | C | The new layout on the home page made it easier to find the information I was looking for. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Find Info | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
ACQhar0015046 | D | The new home page design is an improvement over the previous design. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Improvement from prev | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Radio button, one-up vertical | S | Y | Purpose Yosemite | |||||
No | |||||||||||
Not Sure | |||||||||||
ACQhar0015020 | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
Manage an existing reservation | |||||||||||
Make a tour reservation | |||||||||||
Make a campground reservation | |||||||||||
Obtain a permit | |||||||||||
Plan a trip | |||||||||||
Enter a lottery | |||||||||||
Just browsing | |||||||||||
Looking for specific information | |||||||||||
Purchase tickets | |||||||||||
Other please specify | A | ||||||||||
ACQhar0015021 | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
ACQhar0015022 | Did you notice any changes to the Recreation.gov home page during your visit today? | Yes | A,B,C,D | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Homepage change | |||
No | |||||||||||
ACQhar0015043 | A | Please tell us whether you agree or disagree with the following statements about the new home page: The new home page look and feel is visually pleasing. |
Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Look & Feel | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
ACQhar0015044 | B | The new home page made it easier to determine which section I needed to navigate to. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Nav | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
ACQhar0015045 | C | The new layout on the home page made it easier to find the information I was looking for. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Find Info | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
ACQhar0015046 | D | The new home page design is an improvement over the previous design. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Improvement from prev | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
ACQhar0015047 | Did you visit Recreation.gov to learn more about any of the following recreation areas? | Mesa Verde National Park | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group* | WHS - Park | |||
Yellowstone National Park | A | ||||||||||
Grand Canyon National Park | A | ||||||||||
Independence Hall (Independence NHP) | A | ||||||||||
Statue of Liberty National Monument | A | ||||||||||
San Juan NHS | A | ||||||||||
Everglades National Park | A | ||||||||||
Redwood National Park | A | ||||||||||
Mammoth Cave National Park | A | ||||||||||
Olympic National Park | A | ||||||||||
Great Smoky Mountains National Park | A | ||||||||||
Yosemite National Park | A | ||||||||||
Hawaii Volcanoes National Park | A | ||||||||||
Carlsbad Caverns National Park | A | ||||||||||
Wrangell-St. Elias/Glacier Bay National Park | A | ||||||||||
Glacier National Park | A | ||||||||||
Chaco Culture NHP/Aztec Ruins NM | A | ||||||||||
None of the above | Mutually Exclusive | ||||||||||
ACQhar0015048 | A | Did you know that the recreation area(s) you selected above is/are a World Heritage Site? | Yes | B | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Did You Know | ||
No | |||||||||||
Not sure what a World Heritage Site is | |||||||||||
ACQhar0015049 | B | Did knowing the recreation area(s) you selected were World Heritage Sites influence your decision to learn more about them? | Yes - it was an influencer | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Influence | |||
No - It was not an influencer | |||||||||||
Not sure | |||||||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
Model Instance Name | ||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | |||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | ||||||||
Recreation.gov Satisfaction Survey | ||||||||||
QID | Skip Logic Label | Question Text | AnswerIDs (DOT) | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Text field, <100 char | S | Y | Purpose Yosemite | ||||
No | ||||||||||
Not sure | ||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | |||||||
No | A | |||||||||
Not yet, I'm still in the process | ||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | |||||||
NEW | Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network | Drop down, select one | S | Y | Rank Group* | SV - Rank 1 | |||
Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
Internet blogs or discussion forums | Randomize | |||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
NEW | Rank 2 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 2 | |||
Video I saw on YouTube | ||||||||||
Internet blogs or discussion forums | ||||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
NEW | Rank 3 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 3 | |||
Video I saw on YouTube | ||||||||||
Internet blogs or discussion forums | ||||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
NEW | If you heard about Recreation.gov from a social network, please specify the site (i.e. Facebook, Twitter). | Text area, no char limit | N | SV - Other Social Network | ||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | Y | Income | ||||
$25,000-$49,999 | ||||||||||
$50,000-$74,999 | ||||||||||
$75,000-$99,999 | ||||||||||
$100,000-$124,999 | ||||||||||
$125,000 or over | ||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | Y | Age | ||||
18 - 24 | ||||||||||
25 - 34 | ||||||||||
35 - 44 | ||||||||||
45 - 54 | ||||||||||
55 - 64 | ||||||||||
65 or older | ||||||||||
I prefer not to answer | ||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | ||||||
Model Instance Name | |||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | ||||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | ||||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | |||||||||
Recreation.gov Satisfaction Survey | |||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | ||
NEW | What is your primary reason for visiting Recreation.gov today? | Research a future reservation | Radio button, one-up vertical | S | Y | Skip Logic Group* | Primary Reason | ||||
Manage an existing reservation | |||||||||||
Make a tour reservation | |||||||||||
Make a campground reservation | |||||||||||
Obtain a permit | |||||||||||
Plan a trip | |||||||||||
Enter a lottery | |||||||||||
Just browsing | |||||||||||
Looking for specific information | |||||||||||
Purchase tickets | |||||||||||
Other please specify | A | ||||||||||
NEW | A | Please specify your other primary reason for visiting Recreation.gov today. | Text area, no char limit | N | Skip Logic Group* | Other Primary Reason | |||||
ACQCol0008321 | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | N | Visit Frequency | |||||
Every few months or less often | |||||||||||
Monthly | |||||||||||
Weekly | |||||||||||
Several times a week | |||||||||||
Daily | |||||||||||
NEW | Did you notice any changes to the Recreation.gov home page during your visit today? | Yes | A,B,C,D | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Homepage change | |||
No | |||||||||||
NEW | A | Please tell us whether you agree or disagree with the following statements about the new home page: The new home page look and feel is visually pleasing. |
Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Look & Feel | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
NEW | B | The new home page made it easier to determine which section I needed to navigate to. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Nav | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
NEW | C | The new layout on the home page made it easier to find the information I was looking for. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Find Info | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
NEW | D | The new home page design is an improvement over the previous design. | Strongly Disagree | Radio button, one-up vertical | S | Y | Skip Logic Group* | HP-Improvement from prev | |||
Disagree | |||||||||||
Neutral | |||||||||||
Agree | |||||||||||
Strongly Agree | |||||||||||
Don't know | |||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | S | Y | Accomplish Goal | |||||
No | A | ||||||||||
Not yet, I'm still in the process | |||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | N | What Trying to Do | ||||||
NEW | Did you visit Recreation.gov to learn more about any of the following recreation areas? | Mesa Verde National Park | A | Checkbox, one-up vertical | Multi | Y | Skip Logic Group* | WHS - Park | |||
Yellowstone National Park | A | ||||||||||
Grand Canyon National Park | A | ||||||||||
Independence Hall (Independence NHP) | A | ||||||||||
Statue of Liberty National Monument | A | ||||||||||
San Juan NHS | A | ||||||||||
Everglades National Park | A | ||||||||||
Redwood National Park | A | ||||||||||
Mammoth Cave National Park | A | ||||||||||
Olympic National Park | A | ||||||||||
Great Smoky Mountains National Park | A | ||||||||||
Yosemite National Park | A | ||||||||||
Hawaii Volcanoes National Park | A | ||||||||||
Carlsbad Caverns National Park | A | ||||||||||
Wrangell-St. Elias/Glacier Bay National Park | A | ||||||||||
Glacier National Park | A | ||||||||||
Chaco Culture NHP/Aztec Ruins NM | A | ||||||||||
None of the above | Mutually Exclusive | ||||||||||
NEW | A | Did you know that the recreation area(s) you selected above is/are a World Heritage Site? | Yes | B | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Did You Know | ||
No | |||||||||||
Not sure what a World Heritage Site is | |||||||||||
NEW | B | Did knowing the recreation area(s) you selected were World Heritage Sites influence your decision to learn more about them? | Yes - it was an influencer | Radio button, one-up vertical | S | Y | Skip Logic Group* | WHS - Influence | |||
No - It was not an influencer | |||||||||||
Not sure | |||||||||||
Rank 1 (Required) |
|||||||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | N | Income | |||||
$25,000-$49,999 | |||||||||||
$50,000-$74,999 | |||||||||||
$75,000-$99,999 | |||||||||||
$100,000-$124,999 | |||||||||||
$125,000 or over | |||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | N | Age | |||||
18 - 24 | |||||||||||
25 - 34 | |||||||||||
35 - 44 | |||||||||||
45 - 54 | |||||||||||
55 - 64 | |||||||||||
65 or older | |||||||||||
I prefer not to answer | |||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | |||||||
Model Instance Name | ||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | |||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | ||||||||
Recreation.gov Satisfaction Survey | ||||||||||
QID | Skip Logic Label | Question Text | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label | |
RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Text field, <100 char | S | Y | Purpose Yosemite | ||||
No | ||||||||||
Not sure | ||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | |||||||
No | A | |||||||||
Not yet, I'm still in the process | ||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | |||||||
SAC1200 | Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network | Drop down, select one | S | Y | Rank Group* | SV - Rank 1 | |||
Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
Internet blogs or discussion forums | Randomize | |||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
SAC1201 | Rank 2 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 2 | |||
Video I saw on YouTube | ||||||||||
Internet blogs or discussion forums | ||||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
SAC1202 | Rank 3 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 3 | |||
Video I saw on YouTube | ||||||||||
Internet blogs or discussion forums | ||||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
SAC1203 | If you heard about Recreation.gov from a social network, please specify the site (i.e. Facebook, Twitter). | Text area, no char limit | N | SV - Other Social Network | ||||||
NEW | How frequently do you visit this site? | This is my first visit | Radio button, one-up vertical | S | Y | Visit Frequency | ||||
Every few months or less often | ||||||||||
Monthly | ||||||||||
Weekly | ||||||||||
Several times a week | ||||||||||
Daily | ||||||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | Y | Income | ||||
$25,000-$49,999 | ||||||||||
$50,000-$74,999 | ||||||||||
$75,000-$99,999 | ||||||||||
$100,000-$124,999 | ||||||||||
$125,000 or over | ||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | Y | Age | ||||
18 - 24 | ||||||||||
25 - 34 | ||||||||||
35 - 44 | ||||||||||
45 - 54 | ||||||||||
55 - 64 | ||||||||||
65 or older | ||||||||||
I prefer not to answer | ||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | ||||||
Model Instance Name | ||||||||||
Recreation.gov Satisfaction Survey | underlined & italicized: RE-ORDER | |||||||||
MID: AxMwRh0wwoA4YgktwEs50g== | pink: ADDITION | |||||||||
Date: | 8/14/2012 | blue + -->: REWORDING | ||||||||
Recreation.gov Satisfaction Survey | ||||||||||
QID | Skip Logic Label | Question Text | AnswerIDs (DOT) | Answer Choices (limited to 50 characters) |
Skip to | Type (select from list) | Single or Multi | Required Y/N |
Special Instructions | CQ Label |
RJB00083 | Was the purpose of your visit today to make a reservation at Yosemite National Park? | Yes | Text field, <100 char | S | Y | Purpose Yosemite | ||||
No | ||||||||||
Not sure | ||||||||||
RJB00034 | Did you accomplish what you wanted on Recreation.gov today? | Yes | Text field, <100 char | |||||||
No | A | |||||||||
Not yet, I'm still in the process | ||||||||||
RJB00035 | A | If you did not accomplish what you wanted, please specify what you were trying to do or find. | Text field, <100 char | |||||||
NEW | Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required) |
Message or recommendation from a friend on a social network | Drop down, select one | S | Y | Rank Group* | SV - Rank 1 | |||
Video I saw on YouTube | Adjust Template/Style Sheet | |||||||||
Internet blogs or discussion forums | Randomize | |||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
NEW | Rank 2 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 2 | |||
Video I saw on YouTube | ||||||||||
Internet blogs or discussion forums | ||||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
NEW | Rank 3 (Optional) | Message or recommendation from a friend on a social network | Drop down, select one | S | N | Rank Group* | SV - Rank 3 | |||
Video I saw on YouTube | ||||||||||
Internet blogs or discussion forums | ||||||||||
Advertising on social networks (Facebook, MySpace, Twitter) | ||||||||||
Message directly from Recreation.gov on a social network | ||||||||||
Mobile phone text messages or alerts | ||||||||||
Instant Message from a friend or colleague | ||||||||||
Familiarity with Recreation.gov | ||||||||||
Promotional email(s) from Recreation.gov | ||||||||||
Search engine results | ||||||||||
Word of mouth recommendation from someone I know | ||||||||||
TV, radio, newspaper, or magazine advertising | ||||||||||
Internet advertising | ||||||||||
Don't know | Anchor Answer Choice | |||||||||
Other | Anchor Answer Choice | |||||||||
NEW | If you heard about Recreation.gov from a social network, please specify the site (i.e. Facebook, Twitter). | Text area, no char limit | N | SV - Other Social Network | ||||||
RJB00045 | Which of the following categories best describes your total household income last year? | Below $25,000 | Drop down, select one | S | Y | Income | ||||
$25,000-$49,999 | ||||||||||
$50,000-$74,999 | ||||||||||
$75,000-$99,999 | ||||||||||
$100,000-$124,999 | ||||||||||
$125,000 or over | ||||||||||
EDO0586 | What is your age? | Under 18 | Drop down, select one | S | Y | Age | ||||
18 - 24 | ||||||||||
25 - 34 | ||||||||||
35 - 44 | ||||||||||
45 - 54 | ||||||||||
55 - 64 | ||||||||||
65 or older | ||||||||||
I prefer not to answer | ||||||||||
RJB00047 | If you could suggest one improvement to the Recreation.gov web site, what would it be? | Text field, <100 char | N | One Improvement | ||||||
File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
File Modified | 0000-00-00 |
File Created | 0000-00-00 |