893 2014 893 NOAA Fisheries Satisfaction Survey

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting NOAA Fisheries. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate
	Thank you for visiting NOAA Fisheries. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of NOAA Fisheries. Please take a few minutes to give us your feedback. All results are strictly confidential.			Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.

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Sheet 2: Model Qsts

Model Name		NOAA Fisheries Satisfaction Survey					Red & Strike-Through: Delete
Model ID		(MID)					Underlined & Italicized: Re-order
Partitioned		Yes					Pink: Addition
Date		7/30/2014					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Appeal	Please rate the visual appeal of this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site in the next 30 days?
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Look and Feel - Readability	Please rate the readability of the pages on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
	Site Performance - Loading	Please rate how quickly pages load on this site.					Primary Resource	How likely are you to use this site as your primary resource?
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
	Site Information - Understandable	Please rate how understandable this site’s information is.
	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	NOAA Fisheries Satisfaction Survey				Red & Strike-Through: Delete
Model ID	(MID)				Underlined & Italicized: Re-order
Partitioned	Yes				Pink: Addition
Date	(1/2/2013)				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
		How frequently do you visit this site?	This is my first visit		Y	Radio button, one-up vertical		Visit_Frequency
			Every few months or less often
			Monthly
			Weekly
			Several times a week
			Daily/more than once a day
		What is your primary role in visiting the site today?	Commercial fisherman		Y	Radio button, one-up vertical	Randomize	Role
			Recreational fisherman
			Industry employee	A
			Government employee	B
			NGO employee
			Rebecca_Ferro: Move above General public Scientist
			Media
			General public
			Educator
			Student
			Job-seeker
			Other, please specify:	C			Anchor Answer Choice
	A	What industry do you primarily represent?	Aquaculture		Y	Radio button, one-up vertical		Industry
			Fishery-related industries (e.g. processing, distribution)
			Recreation/Tourism
			Other, please specify:	D
	D	The industry I primarily represent is:			N	Text area, no char limit		OE_Industry
		Please specify the type of agency you work for.	Congress		Y	Radio button, one-up vertical		Agency
			Federal agency
			State agency
	B		Local government
			Native American tribe
			Other
	C	My primary role is:			N	Text area, no char limit		OE_Role
		What is your primary reason for visiting this site today?	Check recent news stories		Y	Radio button, one-up vertical	Randomize	Reason
			Find specific information	A
			Find a report or publication
			Download forms
			Listen to a podcast or watch a video
			Find or apply to a job
			Contact NOAA fisheries or look up employee
			Apply for a permit
			Schedule a consultation
			Schedule a seafood inspection
			Submit an enforcement complaint
			Report a stranding
			Other, please specify:	B			Anchor Answer Choice
	B	The primary reason I visited the site today was:			N	Text area, no char limit		OE_Reason
	A	What was the primary topic you were seeking information on?	Rules and regulations		Y	Radio button, one-up vertical		Topic
			Information on a fishery or particular fish stock
			Fisheries statistics
			Rebecca_Ferro: Move under "Fisheries statistics" Other scientific data
			Import/export fishery products
			Facts about a specific marine species
			Conservation information
			NOAA Fisheries agency information
			Current NOAA Fisheries activities or events
			Information about grants or financial assistance
			Other, please specify:	C
	C	Please specify the other primary topic you were seeking information on.			N	Text area, no char limit		OE_Topic
		Did you find what you were looking for on the site today?	Yes	A	Y	Radio button, one-up vertical		Accomplish
			No	B
	A	How long did it take you to find what you were seeking?			N	Text area, no char limit		OE_TimetoFind
	B	Please tell us specifically what you were looking for on the site:			N	Text area, no char limit		OE_DidNotFind
		How would you improve navigation on this site?				Text area, no char limit		OE_NavImprove
		What is one improvement you would recommend for the NOAA Fisheries site?			N	Text area, no char limit		OE_Improvement