Form 917 2015 917 Alumni v3 Questionnaire

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Overview

Model Qsts
Current CQs

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Sheet 1: Model Qsts

Model Name		Alumni v3			Red & Strike-Through: Delete
Model ID					Underlined & Italicized: Re-order
Partitioned		Yes			Pink: Addition
Date		2/17/2015			Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to this site?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)
4	Site Performance - Loading	Please rate how quickly pages load on this site.
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well the site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 2: Current CQs

Model Name	Alumni v3				Red & Strike-Through: Delete
Model ID	0				Underlined & Italicized: Re-order
Partitioned	Yes				Pink: Addition
Date	2/17/2015				Blue: Reword
QID	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
		What kind of site improvements would enhance your experience on alumni.state.gov?			N	Text area, no char limit		Improvement
		How often do you visit this website?	This is my first time		Y	Drop down, select one		Frequency
			Daily
			Weekly
			Monthly
			Annually
		What method did you use to find the information you were looking for today?	Site's search feature		Y	Radio button, one-up vertical		Method
			Top navigation bar
			Left-hand navigation
			Links on the pages
			Just browsed
			Both search and navigation
		Which role best describes your relationship with the alumni community?	Registered alumni member of alumni.state.gov		Y	Radio button, one-up vertical		Role
			Un-registered alumna/us visiting alumni.state.gov
			Implementing partner or program office
			Not affiliated with the alumni community
			Searching for exchange program information
			Other
		Which status best describes your citizenship?	U.S. Citizen		Y	Drop down, select one		Status
			Non-U.S. Citizen
		Please indicate the topic of most interest to you when visiting the alumni.state.gov site.	Grants		Y	Radio button, one-up vertical		Topic
			Connecting with alumni
			Research Tools (e-library)
			Alumni Engagement Innovation Fund
			Events
			News
			Online course made available exclusively to alumni
			Other topic of interest
		What is your primary reason for visiting the site today?	Grant & funding opportunity listings		Y	Radio button, one-up vertical		Reason
			Connecting with alumni
			Alumni news
			Read online newspapers on e-library (Research Tools)
			Look for job or internship opportunities
			Find a scholarship
			Look for ongoing or upcoming projects
			Find country specific information
			Find exchange programs
			Learn about alumni associations
			Register for the website
			Update profile
			Other
		Did you find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Find
			Partially	A
			No	A
	A	Please indicate what you were trying to find.			N	Text area, no char limit	Skip Logic Group*	No Info