60 Day PUBLISHED FRN 1660-0107 10-17-11

60 Day PUBLISHED FRN 1660-0107 10-17-11.pdf

Public Assistance Customer Satisfaction Survey

60 Day PUBLISHED FRN 1660-0107 10-17-11

OMB: 1660-0107

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64092

Federal Register / Vol. 76, No. 200 / Monday, October 17, 2011 / Notices

DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Eunice Kennedy Shriver National
Institute of Child Health & Human
Development; Notice of Closed
Meeting
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as
amended (5 U.S.C. App.), notice is
hereby given of the following meeting.
The meeting will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications and
the discussions could disclose
confidential trade secrets or commercial
property such as patentable material,
and personal information concerning
individuals associated with the grant
applications, the disclosure of which
would constitute a clearly unwarranted
invasion of personal privacy.
Name of Committee: National Institute of
Child Health and Human Development Initial
Review Group, Function, Integration, and
Rehabilitation Sciences Subcommittee.
Date: November 3, 2011.
Time: 8 a.m. to 5 p.m.
Agenda: To review and evaluate grant
applications.
Place: Embassy Suites at the Chevy Chase
Pavilion, 4300 Military Road, NW.,
Washington, DC 20015.
Contact Person: Anne Krey, PhD, Scientific
Review Officer, Division of Scientific
Review, Eunice Kennedy Shriver National
Institute of Child Health and Human
Development, NIH, 6100 Executive Blvd.,
Room 5B01, Bethesda, MD 20892, 301–435–
6908, [email protected].
(Catalogue of Federal Domestic Assistance
Program Nos. 93.864, Population Research;
93.865, Research for Mothers and Children;
93.929, Center for Medical Rehabilitation
Research; 93.209, Contraception and
Infertility Loan Repayment Program, National
Institutes of Health, HHS)
Dated: October 6, 2011.
Jennifer S. Spaeth,
Director, Office of Federal Advisory
Committee Policy.
[FR Doc. 2011–26789 Filed 10–14–11; 8:45 am]
BILLING CODE 4140–01–P

DEPARTMENT OF HEALTH AND
HUMAN SERVICES
jlentini on DSK4TPTVN1PROD with NOTICES

National Institutes of Health
Eunice Kennedy Shriver National
Institute of Child Health & Human
Development; Notice of Closed
Meeting
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as

VerDate Mar<15>2010

16:32 Oct 14, 2011

Jkt 226001

amended (5 U.S.C. App.), notice is
hereby given of the following meeting.
The meeting will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications and
the discussions could disclose
confidential trade secrets or commercial
property such as patentable material,
and personal information concerning
individuals associated with the grant
applications, the disclosure of which
would constitute a clearly unwarranted
invasion of personal privacy.
Name of Committee: National Institute of
Child Health and Human Development,
Special Emphasis Panel. ZHD1 DRG–H 40 1.
Date: November 3, 2011.
Time: 1 p.m. to 4 p.m.
Agenda: To review and evaluate grant
applications.
Place: National Institutes of Health, 6100
Executive Boulevard, Rockville, MD 20852.
(Telephone Conference Call.)
Contact Person: David H. Weinberg, PhD,
Scientific Review Officer, Division of
Scientific Review, Eunice Kennedy Shriver
National Institute of Child Health and
Human Development, NIH, 6100 Executive
Blvd., Room 5B01, Rockville, MD 20852.
301–435–6973. [email protected].
(Catalogue of Federal Domestic Assistance
Program Nos. 93.864, Population Research;
93.865, Research for Mothers and Children;
93.929, Center for Medical Rehabilitation
Research; 93.209, Contraception and
Infertility Loan Repayment Program, National
Institutes of Health, HHS)
Dated: October 6, 2011.
Jennifer S. Spaeth,
Director, Office of Federal Advisory
Committee Policy.
[FR Doc. 2011–26790 Filed 10–14–11; 8:45 am]
BILLING CODE 4140–01–P

DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2011–0027; OMB No.
1660–0107]

Agency Information Collection
Activities: Proposed Collection;
Comment Request, Title: Public
Assistance Customer Satisfaction
Survey
AGENCY: Federal Emergency
Management Agency, DHS.
ACTION: Notice.

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FOR FURTHER INFORMATION CONTACT:
Kathy Canaday, Customer Satisfaction
Analyst, FEMA, 940 891–8856 or
Maggie Billing, Program Analyst, FEMA,
940 891–8709 for additional
information. You may contact the
Records Management Division for
copies of the proposed collection of
information at facsimile number (202)
646–3347 or e-mail address: [email protected].

Executive
Order (EO) 12862 requires that all
Federal agencies survey customers to
determine the kind and quality of
services they want and their level of
satisfaction with existing services. The
Government Performance and Results
Act (GPRA) requires agencies to set

SUPPLEMENTARY INFORMATION:

SUMMARY: The Federal Emergency
Management Agency, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal

PO 00000

agencies to take this opportunity to
comment on a proposed revision of a
currently approved information
collection. In accordance with the
Paperwork Reduction Act of 1995, this
notice seeks comments concerning the
survey forms used to measure customer
satisfaction against standards for
performance and customer service, and
generally gauge and make
improvements to disaster services that
increase customer satisfaction.
DATES: Comments must be submitted on
or before December 16, 2011.
ADDRESSES: To avoid duplicate
submissions to the docket, please use
only one of the following means to
submit comments:
(1) Online. Submit comments at
http://www.regulations.gov under
Docket ID FEMA- 2011–0027. Follow
the instructions for submitting
comments.
(2) Mail. Submit written comments to
Docket Manager, Office of Chief
Counsel, DHS/FEMA, 500 C Street, SW.,
Room 835, Washington, DC 20472–
3100.
(3) Facsimile. Submit comments to
(703) 483–2999.
(4) E-mail. Submit comments to
[email protected]. Include Docket
ID FEMA–2011–0027 in the subject line.
All submissions received must
include the agency name and Docket ID.
Regardless of the method used for
submitting comments or material, all
submissions will be posted, without
change, to the Federal eRulemaking
Portal at http://www.regulations.gov,
and will include any personal
information you provide. Therefore,
submitting this information makes it
public. You may wish to read the
Privacy Act notice that is available via
the link in the footer of http://
www.regulations.gov.

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64093

Federal Register / Vol. 76, No. 200 / Monday, October 17, 2011 / Notices
missions and goals, and measure
performance against them. FEMA will
fulfill these requirements by collecting
customer satisfaction information
through administration of surveys of the
Recovery Directorate (RD) external
customers who receive Public
Assistance grants so that communities
can quickly respond to and recover from
major disasters or emergencies declared
by the President. The measurement
results will come from the FEMA Public
Assistance Customer Satisfaction
Survey.
Collection of Information
Title: Public Assistance Customer
Satisfaction Survey.
Type of Information Collection:
Revision of a currently approved
information collection.

insights into customer or stakeholder
perceptions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication, training
or changes in operations might improve
delivery of products or services. These
collections will allow for ongoing,
collaborative and actionable
communications between the Agency
and its customers and stakeholders. It
will also allow feedback to contribute
directly to the improvement of program
management.
Affected Public: Not-for-profit
institutions, State, Local, and Tribal
Governments.
Estimated Total Annual Burden
Hours: 3,695 hours.

OMB Number: 1660–0107.
Form Titles and Numbers: FEMA
Form 519–0–1 T, Public Assistance
Customer Satisfaction Survey
(Telephone); FEMA Form 519–0–1 INT,
Public Assistance Customer Satisfaction
Survey (Web); FEMA Form 519–0–1,
Public Assistance Customer Satisfaction
Survey (Fill-able).
Abstract: This collection of
information enables the Agency to
garner customer and stakeholder
feedback in an efficient, timely manner,
in accordance with our commitment to
improving service delivery. The
information collected from customers
and stakeholders will help ensure that
users have an effective, efficient, and
satisfying experience with the Agency’s
programs. This feedback will provide

ESTIMATED ANNUALIZED BURDEN HOURS
Type of respondent

Not-for-profit institutions
State, Local or Tribal
Government.
Sub-Total ................
Not-for-profit institutions
State, Local or Tribal
Government.
Sub-Total ................
Not-for-profit institutions
State, Local or Tribal
Government.
Sub-Total ................
Not-for-profit institutions
State, Local or Tribal
Government.
Sub-Total ................
Not-for-profit institutions

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State, Local or Tribal
Government.

Number of
responses per
respondent

Avg. burden
per response
20 minutes
(or .333 hours)

630

1

15

158

5,670

1

15

1,418

6,300

........................

........................

1,575

157

1

20

52

1,418

1

20

473

1,575

........................

........................

525

157

1

20

52

1,418

1

20

473

1,575

........................

........................

525

52

1

20

17

473

1

20

158

525

........................

........................

175

52

1

20

17

473

1

20

158

Number of
respondents

Form name/form number

(Phone)
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1T.
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1T.
(Phone) ................................................................
(Fillable Form)
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1.
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1.
(Fill able Form) ....................................................
(Web-based)
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1INT.
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1INT.
(Web-based) ........................................................
(Fillable Form/Fax)
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1.
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1.
(Fax) ....................................................................
(Fillable Form/Mail/Paper)
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1.
Public Assistance Customer Satisfaction Survey/
FEMA Form 519–0–1.

Total annual
burden
(in hours)

Sub-Total ................

(Mail/Paper) .........................................................

525

........................

........................

175

Total Sub-Total .......

(Phone, Fillable, Web-Based) .............................

10,500

........................

........................

2,975

60

1

3

180

Not-for-profit institutions

VerDate Mar<15>2010

(Focus Groups)
Focus Groups based on 12 participants for each
Session and 1 Session for each of 5 Regions
Per Year.

16:32 Oct 14, 2011

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64094

Federal Register / Vol. 76, No. 200 / Monday, October 17, 2011 / Notices
ESTIMATED ANNUALIZED BURDEN HOURS—Continued

Type of respondent

State, Local or Tribal
Government.

Number of
responses per
respondent

Avg. burden
per response
20 minutes
(or .333 hours)

Total annual
burden
(in hours)

Focus Groups based on 12 participants for each
Session and 3 Sessions for each of 5 Regions Per Year.

180

1

3

540

Sub-Total ................

(Focus Groups) ....................................................

240

........................

........................

720

Total ................

..............................................................................

10,740

........................

........................

3,695

Estimated Cost: The estimated annual
cost to respondents for the hour burden
is $131,394.76. There are no annual
costs to respondents operations and
maintenance costs for technical
services. There are no annual start-up or
capital costs. The total annual non-labor
cost is $7,344. The cost to the Federal
government is $828,407.59.
Comments

Gary L. Anderson,
Acting Chief Administrative Officer, Mission
Support Bureau, Federal Emergency
Management Agency, Department of
Homeland Security.
[FR Doc. 2011–26710 Filed 10–14–11; 8:45 am]
BILLING CODE 9111–23–P

VerDate Mar<15>2010

DEPARTMENT OF HOMELAND
SECURITY

(Presidentially Declared Disasters); 97.039,
Hazard Mitigation Grant.)

Federal Emergency Management
Agency

W. Craig Fugate,
Administrator, Federal Emergency
Management Agency.

[Internal Agency Docket No. FEMA–4022–
DR; Docket ID FEMA–2011–0001]

Vermont; Amendment No. 8 to Notice
of a Major Disaster Declaration
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:

Comments may be submitted as
indicated in the ADDRESSES caption
above. Comments are solicited to (a)
Evaluate whether the proposed data
collection is necessary for the proper
performance of the agency, including
whether the information shall have
practical utility; (b) evaluate the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(c) enhance the quality, utility, and
clarity of the information to be
collected; and (d) minimize the burden
of the collection of information on those
who are to respond, including through
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.

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Number of
respondents

Form name/form number

16:32 Oct 14, 2011

Jkt 226001

This action terminates the appointment of
Craig A. Gilbert as Federal Coordinating
Officer for this disaster.
(The following Catalog of Federal Domestic
Assistance Numbers (CFDA) are to be used
for reporting and drawing funds: 97.030,
Community Disaster Loans; 97.031, Cora
Brown Fund; 97.032, Crisis Counseling;
97.033, Disaster Legal Services; 97.034,
Disaster Unemployment Assistance (DUA);
97.046, Fire Management Assistance Grant;
97.048, Disaster Housing Assistance to
Individuals and Households in Presidentially
Declared Disaster Areas; 97.049,
Presidentially Declared Disaster Assistance—
Disaster Housing Operations for Individuals
and Households; 97.050, Presidentially
Declared Disaster Assistance to Individuals
and Households—Other Needs; 97.036,
Disaster Grants—Public Assistance

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BILLING CODE 9111–23–P

DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency

SUMMARY: This notice amends the notice
of a major disaster declaration for State
of Vermont (FEMA–4022–DR), dated
September 1, 2011, and related
determinations.
DATES: Effective Date: September 26,
2011.
FOR FURTHER INFORMATION CONTACT:
Peggy Miller, Office of Response and
Recovery, Federal Emergency
Management Agency, 500 C Street, SW.,
Washington, DC 20472, (202) 646–3886.
SUPPLEMENTARY INFORMATION: The
Federal Emergency Management Agency
(FEMA) hereby gives notice that
pursuant to the authority vested in the
Administrator, under Executive Order
12148, as amended, James N. Russo, of
FEMA is appointed to act as the Federal
Coordinating Officer for this disaster.

PO 00000

[FR Doc. 2011–26712 Filed 10–14–11; 8:45 am]

[Internal Agency Docket No. FEMA–4019–
DR; Docket ID FEMA–2011–0001]

North Carolina; Amendment No. 9 to
Notice of a Major Disaster Declaration
AGENCY: Federal Emergency
Management Agency, DHS.
ACTION: Notice.
SUMMARY: This notice amends the notice
of a major disaster declaration for the
State of North Carolina (FEMA–4019–
DR), dated August 31, 2011, and related
determinations.
DATES: Effective Date: October 7, 2011.
FOR FURTHER INFORMATION CONTACT:
Peggy Miller, Office of Response and
Recovery, Federal Emergency
Management Agency, 500 C Street, SW.,
Washington, DC 20472, (202) 646–3886.
SUPPLEMENTARY INFORMATION: The notice
of a major disaster declaration for the
State of North Carolina is hereby
amended to include the following areas
among those areas determined to have
been adversely affected by the event
declared a major disaster by the
President in his declaration of August
31, 2011.

Bladen County for Individual Assistance.
Columbus and Sampson Counties for
Individual Assistance (already designated for
Public Assistance, including direct federal
assistance).
The following Catalog of Federal Domestic
Assistance Numbers (CFDA) are to be used
for reporting and drawing funds: 97.030,
Community Disaster Loans; 97.031, Cora
Brown Fund; 97.032, Crisis Counseling;

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File Typeapplication/pdf
File TitleDocument
SubjectExtracted Pages
AuthorU.S. Government Printing Office
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File Created2011-10-26

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