Card Sort for FTC.gov

FTC.GOV ONLINE CARD SORTING EXERCISE
CLIENT:

Fe d e r a l Tr a d e Co m m issio n

PROJECT:

FTC.go v Ov e r h a u l

PREPARED BY:

Ro ck Cr e e k St r a t e g ic Ma r k e t in g

DATE:

0 8 .2 3 .2 0 1 2

Ov e rv ie w
Th is d o cu m e n t p r o v id e s a d e t a ile d d e scr ip t io n o f a n e xe r c is e ca lle d c a r d so r t in g . Ca r d
so r t in g is a q u ick y e t r e lia b le m e t h o d , w h ich se r v e s a s in p u t in t o o u r in fo r m a t io n d e s ig n
p r o ce ss fo r ft c.g o v . Ca r d so r t in g h e lp s u s t o g e n e r a t e a n o v e r a ll st r u ct u r e fo r
in fo r m a t io n , a s w e ll a s su g g e st io n s fo r n a v ig a t io n , m e n u s , a n d p o s sib le t a x o n o m ie s.
We lco m e
We ’d lik e t o t h a n k y o u fo r p a r t icip a t in g in o u r o n lin e c a r d so r t ! As y o u m a y b e a w a r e ,
w e ’r e in t h e in it ia l st a g e s o f r e d e sig n in g t h e Fe d e r a l Tr a d e Co m m is sio n w e b sit e , a n d w e ’d
lik e t o g e t in p u t fr o m s it e v isit o r s lik e y o u . By co m p le t in g t h is sim p le e xe r c is e , y o u ’ll h e lp
u s m a k e t h e FTC sit e e a sie r t o u s e .
Ho w lo n g is t h is g o in g t o t a k e ? It w ill t a k e a b o u t 2 0 m in u t e s . We a sk t h a t y o u t a k e y o u r
t im e ( t o ss in a 5 m in . b r e a k ) a n d r e a lly sh o w u s h o w YOU w a n t t h in g s d o n e .
( Im p o rtan t: Un d e r t h e Pa p e r w o r k Re d u ct io n Act , fe d e r a l a g e n cie s a r e n o t a llo w e d t o
co lle ct in fo r m a t io n fr o m t h e p u b lic w it h o u t a v a lid OMB co n t r o l n u m b e r . Th e OMB
n u m b e r fo r t h is u sa b ilit y fe e d b a ck su r v e y is 3 0 8 4 -0 1 5 9 .)
As a su r v e y p a r t ic ip a n t , y o u u n d e r st a n d a n d a g r e e t h a t y o u sh a ll n o t r e c e iv e o r se e k a n y
co m p e n sa t io n . Click “Co n t in u e ” t o a cc e p t .

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In stru ctio n s
Yo u r t a sk is t o o r g a n iz e a list o f it e m s in t o g r o u p s t h a t b e lo n g t o g e t h e r . Th e se it e m s
r e p r e s e n t co n t e n t a n d fu n ct io n a lit y o n ft c.g o v . Yo u sh o u ld t r y t o so r t t h e ca r d s in t o t h e
g r o u p s t h a t m a k e s e n s e t o y o u . We ’r e in t e r e st e d in s e e in g h o w y o u w o u ld o r g a n ize t h e
co n t e n t . Ho w y o u d o it is e a sy :
1 . Click o n a n it e m fr o m t h e list o n t h e le ft
2 . Dr a g t h e it e m in t o t h e w o r k sp a c e o n t h e r ig h t
3 . Dr o p it in t o t h e ca t e g o r y it m o st clo se ly m a t c h e s
4 . Re p e a t fo r a ll o f t h e it e m s
He r e a r e a fe w s cr e e n s h o t s t o illu st r a t e :

1. Start by dragging the boxes out of the Left column.
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2. Then drop the box into a group that you feel makes sense.

3. If you have questions about what each group means, click on the orange arrow.

Gr o u p in g t h e m is e a sy . Yo u sim p ly click , d r a g a n d d r o p t h e it e m s in t o p la c e . Pr e t t y
sim p le , r ig h t ? Le t ' s g e t st a r t e d .

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Co m p le tio n a n d Th an k Yo u
Th a n k s v e r y m u ch fo r y o u r p a r t icip a t io n ! Yo u r o p in io n is in cr e d ib ly u s e fu l in h e lp in g t o
d e t e r m in e h o w o u r co n t e n t sh o u ld b e o r g a n iz e d , so w e ca n m a k e t h e FTC w e b sit e e a s ie r
t o u se .
Yo u m a y n o w clo s e t h is w in d o w . Th a n k s a g a in .

Card s Use d Fo r Exe rc is e
Ab o u t t h e Fe d e r a l Tr a d e

Pr e p a r e d st a t e m e n t s o n g a so lin e

Co m m issio n

p r ic e s

Offic e s a n d Bu r e a u s

Se t t le m e n t p r o h ib it s c la im in g

Eco n o m ist Ap p lica n t s

m o u t h g u a r d s r e d u c e r isk

FY 2 0 1 2 Co n g r e ss io n a l Bu d g e t

De c is io n a n d Or d e r

Ju st ifica t io n Su m m a r y

Op in io n o f t h e Co m m is sio n

So u t h e a st Re g io n Offic e

St a ff a d v iso r y o p in io n le t t e r

Ea r ly Te r m in a t io n

Ea r ly Te r m in a t io n No t ice

Co n su m e r In fo r m a t io n

Te st im o n y - 1 0 9 t h Co n g r e s s

I.D. Th e ft

In v e st ig a t iv e la w a n d e n fo r ce m e n t

RN Lo o k u p Se r v ice

a u t h o r it y

An t it r u st Eco n o m ic s a t t h e FTC

St . Jo se p h Ab b e y v . Ca s t ille
Ea st Ce n t r a l Re g io n a l Offic e

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Ge t y o u r cr e d it r e p o r t

Offic e o f t h e Ge n e r a l Co u n s e l

Do -No t -Ca ll-Re g ist r y

Pe n n Co r n e r

File A Co m p la in t

FTC Co n su m e r Ale r t : Ph ish in g

Co m m e n t o n a r u le

Me r g e r s Be st Pr a ct ice s

Pr o p o s e d r e v is io n s t o o n lin e

An t it r u st La w s

p r iv a cy r u le

FTC Dir e ct o r y

FTC Ru le s a n d Gu id e s

Bu r e a u o f Co m p e t it io n co n t a ct

In fo r m a l St a ff Op in io n

in fo r m a t io n

Pe t Me d ica t io n s Wo r k s h o p

Alco h o l Re g u la t io n

Fo llo w o u r Fa c e b o o k

Re q u e st in fo r m a t io n

Em a il & RSS Up d a t e s

Re co v e r Fr o m Id e n t it y Th e ft

Th e Office o f In t e r n a t io n a l Affa ir s

FTC RSS fe e d

St a ff Co m m e n t s su b m it t e d t o t h e

Qu e xco To Se t t le FTC Ch a r g e s

Eu r o p e a n Co m m issio n

$ 2 .9 Millio n r e t u r n e d t o

Tr a in in g Ma t e r ia ls

co n su m e r s in DVD v e n d in g sca m

Wo r k in g Pa p e r s
FTC p r e ss co n fe r e n c e w e b ca st
De b t Co lle ct io n

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