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pdfFuture of Resource Sharing Survey
Introduction
The National Library of Medicine (NLM) provides the DOCLINE interlibrary loan request system to assist medical libraries with their resource sharing
needs. The DOCLINE system grew out of needs and ideas expressed by NN/LM member libraries, specifically the OCTANET system funded by NLM
contract in 1982.
NLM is conducting a survey of current interlibrary loan practices to help us better understand the needs of Network members today and in the future.
The information you provide will help NLM plan for future products and services, and the role of NLM and all medical libraries in resource sharing
in the National Network of Libraries of Medicine and Canada. Your participation is voluntary and all of your responses will be kept private to the
extent allowed by law.
The survey is comprised of 30 questions and takes approximately 12 minutes. Please answer the questions from your own experience and
coordinate responses within your library so only one survey per library is submitted.
Thank you for your time. Your answers are very important to us. If you have questions, or additional comments, please use our contact form here:
https://docline.gov/docline/help/contact_nlm/comment.cfm.
__________________________________________________________________________________
OMB Control Number: 09250648 (Expiration Date: January 1, 2015).
Public reporting burden for this collection of information is estimated to average 12 minutes per response, including the time for reviewing
instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of
information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a
currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including
suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 208927974,
ATTN: PRA (09250648). Do not return the completed form to this address.
Page 1
Future of Resource Sharing Survey
General ILL Questions
1. Which type best describes your library or host organization?
j Hospital
k
l
m
n
j Academic
k
l
m
n
j Special/association
k
l
m
n
j Government
k
l
m
n
j Other
k
l
m
n
2. What is your primary role in interlibrary loan?
j Perform ILL
k
l
m
n
j Library director
k
l
m
n
j Supervise/oversee ILL
k
l
m
n
j One person library
k
l
m
n
3. How many people work at your library?
j 1
k
l
m
n
j 2 5
k
l
m
n
j 6 10
k
l
m
n
j 11 15
k
l
m
n
j 16 20
k
l
m
n
j 21 +
k
l
m
n
4. What ILL management software do you use? Check all that apply.
c Other
d
e
f
g
c Relais
d
e
f
g
c QuickDoc
d
e
f
g
c ILLiad
d
e
f
g
c Clio
d
e
f
g
c None
d
e
f
g
Page 2
Future of Resource Sharing Survey
5. What ILL systems do you use? Check all that apply.
Never use
Sometimes use
Often use
Intend to use
RapidILL
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
State/regional system
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
OCLC/WorldCat
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
DOCLINE
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Other
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Page 3
Future of Resource Sharing Survey
General ILL Questions, continued
6. Approximately how much time does all of your library staff, including you, spend on ILL
borrowing and lending each week?
j 0 10 hours
k
l
m
n
j 11 20 hours
k
l
m
n
j 21 30 hours
k
l
m
n
j 31 40 hours
k
l
m
n
j 41 50
k
l
m
n
j 51+
k
l
m
n
j Not sure
k
l
m
n
7. In the next two years, do you anticipate the total staff time spent on ILL to:
Decrease a lot
Decrease somewhat
Stay the same
Increase somewhat
Increase a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
8. Indicate your level of agreement with the following statements:
Strongly disagree
Disagree
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
I have adequate staff to
Neither agree nor
Agree
Strongly agree
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
disagree
support ILL borrowing
I have adequate staff to
support ILL lending
I have adequate budget to
cover ILL borrowing costs
(copyright and lender fees)
9. In the next two years, do you anticipate decreasing or increasing your total ILL budget,
including funds for staff, equipment, software and lending and copyright fees?
Decrease a lot
Decrease somewhat
Stay the same
Increase somewhat
Increase a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
10. Approximately what percentage of your annual borrowing requests are filled for free by
lenders?
j Less than 25%
k
l
m
n
j 25% to 50%
k
l
m
n
j 51% to 75%
k
l
m
n
j More than 75%
k
l
m
n
j Not sure
k
l
m
n
Page 4
Future of Resource Sharing Survey
Page 5
Future of Resource Sharing Survey
Collections, Electronic Resources and ILL
11. Over the past two years the total number of journal titles your library subscribed
to/licensed:
Decreased a lot
Decreased somewhat
Stayed the same
Increased somewhat
Increased a lot
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
12. Indicate your level of agreement with the following statements:
Strongly disagree
Disagree
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
My ejournal licenses
Neither agree nor
Agree
Strongly agree
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
disagree
generally permit me to
provide ILL
It is easy for my ILL staff to
know the license terms for a
specific ejournal and apply
them to a specific ILL
lending request
My journal collection is
primarily electronic journals
13. The date coverage of your journal collection primarily consists of:
j Fairly complete journal runs
k
l
m
n
j Date coverage varies by title
k
l
m
n
j Latest 5 10 years
k
l
m
n
j Not sure
k
l
m
n
14. If your licenses do not generally permit interlibrary lending, what restrictions are the
most troublesome? Check all that apply.
c Not sure
d
e
f
g
c Embargo periods
d
e
f
g
c Restrictions related to sending material to unaffiliated users
d
e
f
g
c Restrictions related to forprofit libraries
d
e
f
g
c Restrictions related to international lending
d
e
f
g
c Restrictions related to delivery method
d
e
f
g
c I cannot provide ILL at all from ejournals
d
e
f
g
c Not applicable
d
e
f
g
c Other (please specify)
d
e
f
g
Page 6
Future of Resource Sharing Survey
15. In the next two years, do you expect the number of your journal subscriptions to:
Decrease a lot
Decrease somewhat
Stay the same
Increase somewhat
Increase a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Page 7
Future of Resource Sharing Survey
Collections, Electronic Resources and ILL, continued
16. I expect the number of journal titles in my collection to increase because of the
following (check all that apply):
c Not sure
d
e
f
g
c Other
d
e
f
g
c Shift to patrondriven acquisitions
d
e
f
g
c Participation in consortia buying packages
d
e
f
g
c Collection development decisions based on user needs
d
e
f
g
c Space increase
d
e
f
g
c Budget increase
d
e
f
g
Page 8
Future of Resource Sharing Survey
Collections, Electronic Resources and ILL, continued
17. I expect the number of journal titles in my collection to decrease because of the
following (check all that apply):
c Other
d
e
f
g
c Not sure
d
e
f
g
c Shift to using payperview
d
e
f
g
c Patrons prefer using pointofcare resources, e.g., DynaMed, UpToDate
d
e
f
g
c Participation in consortia buying packages
d
e
f
g
c Collection development driven by patron requests as well as usage statistics
d
e
f
g
c Space reduction
d
e
f
g
c Budget reduction
d
e
f
g
Page 9
Future of Resource Sharing Survey
Borrowing and Lending
18. Over the past two years the number of ILL borrowing requests I have initiated for my
patrons has:
Decreased a lot
Decreased somewhat
Stayed the same
Increased somewhat
Increased a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Page 10
Future of Resource Sharing Survey
Borrowing and Lending, continued
19. You indicated that your ILL borrowing requests have increased. Check all reasons why
you think borrowing has increased:
c Patrons are requesting titles our library has cancelled
d
e
f
g
c We now offer unmediated ILL
d
e
f
g
c Patrons need embargoed articles from our titles
d
e
f
g
c Patrons need items not included in our subscriptions, ex. supplements
d
e
f
g
c We are serving a new/different patron group
d
e
f
g
c Patrons need articles to support evidencebased practice decisions
d
e
f
g
c We have implemented new discovery tools
d
e
f
g
c Not sure
d
e
f
g
c Other
d
e
f
g
Page 11
Future of Resource Sharing Survey
Borrowing and Lending, continued
20. You indicated that your ILL borrowing requests have decreased. Check all reasons
why you think borrowing has decreased:
c Patrons are choosing material that is immediately available, rather than requesting ILL
d
e
f
g
c More free fulltext and open access sources overall
d
e
f
g
c Patrons are finding needed items themselves
d
e
f
g
c Library offers purchase on demand or pay per view
d
e
f
g
c Patrons prefer pointofcare tools, rather than journal articles
d
e
f
g
c Our library is subscribing to more full text
d
e
f
g
c Patrons are obtaining needed items through personal contacts
d
e
f
g
c Other
d
e
f
g
c Not sure
d
e
f
g
Page 12
Future of Resource Sharing Survey
Borrowing and Lending, continued
21. What are the kinds of materials you most frequently borrow via ILL for patrons? Check
all that apply.
c Epub ahead of print not available as subscribed
d
e
f
g
c Titles outside library’s subject scope
d
e
f
g
c Foreign materials
d
e
f
g
c Hard copy of eholdings of books and journals
d
e
f
g
c Formats that library doesn’t own such as A/Vs, DVDs
d
e
f
g
c Articles outside date range owned/subscribed
d
e
f
g
c Titles no longer held by the library
d
e
f
g
c Material not part of subscription, i.e., supplements
d
e
f
g
c Other
d
e
f
g
c Not sure
d
e
f
g
22. In the next two years do you expect the number of ILL borrowing requests from your
patrons to:
Decrease a lot
Decrease somewhat
Stay the same
Increase somewhat
Increase a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Page 13
Future of Resource Sharing Survey
23. Indicate your use of each of the following methods for obtaining literature for your
patrons:
Never use
Sometimes use
Often use
Intend to use
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
CCC Get it Now
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Open source/free online
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Contact author of article
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Purchase from publisher
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Request items via ILL from
another library
sources
Purchase entire
item/subscribe for user
Purchase from commercial
document delivery service
Pay per view from
aggregators' website
(DeepDyve, etc.)
website
Request item from
colleagues on listserv
Page 14
Future of Resource Sharing Survey
Borrowing and Lending, continued
24. Why do you use methods other than ILL borrowing to obtain items for your patrons?
Check all that apply.
c I would rather use purchase on demand or start a subscription
d
e
f
g
c Traditional borrowing (including copyright fees) is too expensive
d
e
f
g
c Format or date of material makes it hard to find lenders
d
e
f
g
c Material is too obscure or specialized to find lenders
d
e
f
g
c My library isn’t as involved in reciprocal lending as it used to be
d
e
f
g
c Traditional borrowing presents delivery problems (technical, administrative) that I don’t want to deal with
d
e
f
g
c Patrons or library staff feel traditional ILL borrowing is too slow
d
e
f
g
c I only use traditional ILL borrowing
d
e
f
g
25. In the next two years what do you expect to be your top method for obtaining materials
for your patrons?
j Purchase from publisher or aggregator sites
k
l
m
n
j Eliminate subscriptions and use payperview model
k
l
m
n
j Borrow from other libraries
k
l
m
n
j Free sources (e.g. open access, author)
k
l
m
n
j Not sure
k
l
m
n
26. Over the past two years the number of ILL lending requests I have filled for other
libraries has:
Decreased a lot
Decreased somewhat
Stayed the same
Increased somewhat
Increased a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Page 15
Future of Resource Sharing Survey
Borrowing and Lending, continued
27. Why do you think your library is receiving fewer lend requests? Check all that apply.
c Not sure
d
e
f
g
c Ejournal licenses restrict my ability to lend
d
e
f
g
c My library reduced delivery options
d
e
f
g
c My library’s hours of operation decreased
d
e
f
g
c My library’s ILL fees increased
d
e
f
g
c I dropped out of a library group
d
e
f
g
c My collection has decreased
d
e
f
g
28. In the next two years do you expect the number of ILL lending requests from other
libraries to:
Decrease a lot
Decrease somewhat
Stay the same
Increase somewhat
Increase a lot
Not sure
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
Page 16
Future of Resource Sharing Survey
DOCLINE
29. Overall how well does the DOCLINE application meet your needs? Please answer
about the DOCLINE system, as opposed to your overall borrowing and lending
experiences with Network members.
Very dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Very satisfied
Don't know
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
30. Overall how satisfied are you with Loansome Doc for receiving and processing patron
requests?
Very dissatisfied
Somewhat
dissatisfied
j
k
l
m
n
j
k
l
m
n
Neutral
Somewhat satisfied
Very satisfied
Don't know
Don't use
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
j
k
l
m
n
31. What are your top priorities for enhancements to the DOCLINE system? Choose three.
c Other
d
e
f
g
c Not sure
d
e
f
g
c No improvement needed
d
e
f
g
c Improved appearance and downloading options for reports
d
e
f
g
c Monthly request statistical reports
d
e
f
g
c Better integration with 3rd party vendor systems for borrowing and lending
d
e
f
g
c More options for outofoffice notification
d
e
f
g
c Batch updating of serial holdings records from other systems (e.g., OCLC, Serial Solutions, etc.)
d
e
f
g
c Include embargo terms DOCLINE routing algorithm
d
e
f
g
Page 17
Future of Resource Sharing Survey
Final Thoughts
32. Considering your experience with interlibrary loan in general, what would you like us
to know about or think about that we did not already ask?
5
6
Page 18
| File Type | application/pdf |
| File Modified | 2013-02-22 |
| File Created | 2013-02-22 |