Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201201-0917-001

OMB: 0917-0036

Federal Form Document

IC Document Collections
IC ID
Document
Title
Status
ICR Details
0917-0036 201201-0917-001
Historical Inactive
HHS/IHS
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Withdrawn 05/16/2012
Retrieve Notice of Action (NOA) 01/25/2012
The agency withdraws this collection to make technical corrections before resubmitting to OMB for review.
  Inventory as of this Action Requested Previously Approved
36 Months From Approved
0 0 0
0 0 0
0 0 0

This collection of information is necessary to enable IHS to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with IHS programs.

EO: EO 12682 Name/Subject of EO: "Setting Customer Service Standards"
   US Code: 44 USC 3501 Name of Law: Paperwork Reduction Act
  
None

Not associated with rulemaking

  75 FR 80542 12/22/2010
77 FR 1697 01/10/2012
No

0

Yes
Miscellaneous Actions
No
This is a new collection.

$15,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Tamara Clay 301 443-4750 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
01/25/2012


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