Customer Satisfaction for DHS Websites

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1601-0014 can be found here:

Documents and Forms

Document Name Document Type
Customer Satisfaction for DHS Websites Instrument.docx Other-Mock-Up for Online Survey
Customer Satisfaction for DHS Websites Submission Form.docx Customer Satisfaction for DHS Websites Submission Form IC Document

Information Collection (IC) Details

IC Title:	Customer Satisfaction for DHS Websites	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Mock-Up for Online Survey			Customer Satisfaction for DHS Websites Instrument.docx		Yes	Yes	Fillable Fileable Signable

Line of Business: General Government

Subfunction: Executive Functions

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 132,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	132,000	132,000
Annual IC Time Burden (Hours)	4,400	4,400
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Customer Satisfaction for DHS Websites Submission Form	Customer Satisfaction for DHS Websites Submission Form.docx	08/15/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.