Attachment 3 - UPDMCBSBrochure

MEDICARE

Current
Beneficiary
Survey

A National Study of
Health Care and Costs for
Medicare Beneficiaries

Sponsored by the Centers for Medicare & Medicaid Services, U.S. Department of Health and Human Services

You have been selected to
take part in an important
study called the Medicare
Current Beneficiary Survey.
Here are some answers to
questions people frequently
ask about the study.

What is the Medicare Current Beneficiary Survey?
The Medicare Current Beneficiary Survey, called MCBS, is a study to learn
more about the people who use Medicare. The MCBS began to collect
information about the health and cost of care for people in September 1991.
If you take part in this ongoing study, a specially trained interviewer will come
to your house. The interviewer will ask you questions about your health care
and how much it costs. We at the Centers for Medicare & Medicaid Services
oversee Medicare. In sponsoring this study, we hope to gain ­valuable insight
from you.

Why is the Medicare Current Beneficiary Survey needed?
The study will help us to understand how Medicare affects you and what, if
any, problems you have with it. The information you give us will be used to
make Medicare work better for you. This will help now and in the future.

How much time will this take?
Because we will use a computer to record your information, the time required
to complete the interview is reduced. Most respondents will spend about an
hour for the first interview, and approximately 1-1/2 hours for subsequent
interviews.
The MCBS collects information three times a year. Your interviewer may be
contacting you in the future for additional information.

What will we be asking about?
In the beginning, we will ask you about where you usually go for health care
and how you feel about this care.
During future interviews, we will ask a number of questions about the types of
health care that you use and the costs of those services. We will ask you about
any visits that you may make to the dentist or doctor’s office and any stays in
the hospital.
Your interviewer will give you a calendar that should help you in responding
to questions on cost and use of health care services. You may find this helpful.
Some participants in the study have other ways of keeping track of their health
care costs; please use the way that is easiest for you.

Why is it important to answer all the questions?
We want to improve Medicare. To do that, we need to learn about your
experiences with health care. Each person who takes part makes the study
stronger. You do not have to answer any question you don’t want to answer.
However, most people find the interview enjoyable. We cover topics just like
those that come up when you chat with your ­neighbor.

What will be done with the information collected from the MCBS?
We will be producing statistical reports. These reports will describe the use and
cost of health care for Medicare beneficiaries, where you go for care, how you
feel about your care, and payment for health care.
As a result of your participation in MCBS, we will be providing you with
summaries of the reports produced, as well as information that we collect
through the MCBS.

How was I selected for the Medicare Current Beneficiary Survey?
It would be too big a job to talk to everyone on Medicare. We have picked
a group of people to represent the whole country; 16,000 people were selected
at random to take part in this study. You were one of those chosen.

How do I know my answers will be kept private?
We guarantee it. Only people working on the MCBS will see the information
you give the interviewer. The Privacy Act of 1974 states that the answers you
give will not be connected with your name. The information you give will be
put into graphs and tables like the one below.

2008 Out-of-Pocket Payments

50

50.1
48.5

45

44.6

40

Amount in billions

35

36.9

30
25
20

23.2

15

15.4

14.9

10
5

6.6

0
Hospital
Care

Physician
and Clinical
Services

Dental
Services

Other
Professional
Services

Home
Health
Care

Drugs

Durable
Medical
Equipment

Nursing
Home
Care

Source: Centers For Medicare & Medicaid Services, Office of the Actuary: (2007 - Table 4).
http://www.cms.hhs.gov/nationalhealthexpenddata/downloads/tables.pdf

What is Westat?
Westat is a research company in Rockville, Maryland. It has conducted studies
on many different subjects since 1961. We at the Centers for Medicare &
Medicaid Services have chosen Westat to help conduct this study.

How will I recognize the MCBS interviewer?
The interviewer who calls on you is a Westat representative living in your area.
He or she will be wearing a Westat identification badge that looks like the card
shown below.

Photo
Here

Any other questions?
If you have questions about MCBS, please call the MCBS information
line at Westat between 9:00 a.m. and 4:30 p.m. (Eastern Standard Time).
The toll-free number is 1-800-937-8286.
If you have any comments about any part of the study, including suggestions
for reducing the time it takes to complete, please send them to the Centers
for Medicare & Medicaid Services, C5-14-03, 7500 Security Boulevard,
Baltimore, Maryland, 21244-1850.

MCBS – Because we care!
30231.0610.867005