Data Collection Process for Mail

Attachment 15: Data collection process for Mail IVR

Mail request for
call-in

Mail postcard
reminder

Call in?

No

Call in?

}

Content of letter:
Purpose of survey
Source of sample
Voluntary nature of request
Confidentiality of data
Numbers to call with
questions or to refuse to
participate

Yes

No
Yes

Mail refusal
conversion letter

Call in?

No

Yes

IVR administers
demographic and
crime screener

Is a crime
reported?

Yes

End

IVR administers
detailed incident
report

End

}
No

Content of introduction:
Voluntary nature of request
Confidentiality of data
Length of survey
Topics of survey
Availability of hotline
numbers

End