Geothermal Technologies Program Website Survey

Geothermal Program Web Audience Survey

Purpose:

The purpose of an online survey for the Geothermal Technologies Program (GTP) website is to understand:

• What types of audiences are visiting the GTP site: their role, characteristics, distribution

• What content or information visitors seek/the purpose for the website visit

• How well the current website meets the needs of its target audiences

Intro text:

Thank you for visiting the Department of Energy's Geothermal Technologies Program website. In an effort to improve the website and find out more about our site's visitors, we are asking for your feedback. This survey should take less than 3 minutes to complete.

Your responses will only be used by the Geothermal Web team to help improve the site. Your answers will not be shared with other organizations or sold, and you will not receive unsolicited emails because of your participation in this survey.

Thank you for your participation.

Questions:

1. How often do you visit this website?

• Daily

• Weekly

• Monthly

• Quarterly

• Yearly

• This is my first visit

1. 2. What best describes the organization you work for/represent?

• Industry/manufacturing

  • Developer

  • Equipment manufacturer or supplier

  • Consultant

  • Other (TEXT BOX)

• Special interest/community group

  • Industry trade or professional association

  • Other NGO

  • Other non-profit

  • Community group

  • Other advocacy group

  • What is the focus of your group? (TEXT BOX)

• Government

  • Federal

  • State

  • Local

  • International

• Investment/finance

  • Investment organization

  • Bank

  • Insurance

  • Other

• Media/press

• National Laboratory or research institute

  • What is the name of your organization? (TEXT BOX)

• Education

  • K-12

  • University

• Utility/energy service company

• Not applicable

• Other (TEXT BOX)

31. . What best describes your role in your organization?

• Engineer or Scientist

  • What is your area of expertise?

    • Geologist

    • Geophysicist

    • Engineer

    • Other (TEXT BOX)

• Educator or Student

  • Educator - What level do you teach?

    • Elementary

    • Middle

    • High

    • College

    • Grad school

    • Vocational

  • Student - What level do you attend?

    • Elementary

    • Middle

    • High

    • College

    • Graduate school

    • Vocational

• Manager

  • Geothermal development project manager

  • Energy manager

  • Facility manager

  • Utility service manager

  • Other

• Consultant

  • What type of consulting do you do? (TEXT BOX)

• Other (TEXT BOX)

94. What information are you looking for on the Geothermal Technologies Program site today?

5. Did you find what you were looking for?

• Yes

• Partially

• No

6. How do you plan to use the information you are looking for today?

• Research

• Apply for a funding opportunity

• Evaluate an investment opportunity

• Prepare for or complete a class project

• Save energy and money at home

• Buy an alternative fuel or advanced technology vehicle

• Other (TEXT BOX)

7. Which 3 phrases below BEST describe your experience using the Geothermal website:

• Fast to do things

• Current information

• Accurate information

• Uses language that is easy to understand

• Complete information

• Helpful search results

• Clear menus and links

• Easy to contact a person

• Looks attractive/appealing

• Gives the facts/is transparent

• Simple layout/easy to read

• Slow to do things

• Out-of-date information

• Inaccurate information

• Full of jargon/government speak

• Incomplete information

• Poor search results

• Confusing menus and links

• Hard to contact a person

• Looks unattractive/unappealing

• Misleading/not transparent

• Cluttered layout / hard to read

12. 8. Which of the following topics interest you the most? Choose up to 3:

Topic

Location of geothermal resources

News and events

Enhanced Geothermal Systems

Hydrothermal systems

Commercialization and technology deployment

Status of DOE-funded geothermal projects

Geothermal power plants

Incentives

Ground source heat pump basics

Funding opportunities

Software tools

R&D partnerships

Training opportunities

9. Did you visit our new DOE Geothermal projects database today? (ADD SCREENSHOT)

• Yes

  • What information were you looking for in the projects database? (TEXT BOX)

  • Did you find what you were looking for (yes, no, partially)

  • No

10. How can the Geothermal Technologies Program website better meet your needs? (please be specific)

11. Ma12. 1y we contact you for additional feedback on this website in the future?

• Yes

  • Name (TEXT BOX)

  • Email (TEXT BOX)

  • Phone (TEXT BOX)

• No

• 

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