National Personnel Records Center (NPRC) Survey of Customer Satisfaction

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3095-0070 can be found here:

Documents and Forms

Document Name Document Type
FY2012 Surveyfinal.docx Other-Survey
FY2012-First Cover Letterfinal.docx Other-First cover letter
FY2012-Follow Up Cover Letterfinal.docx Other-Follow Up Cover Letter
NPRC Customer Satisfaction Survey Sampling Plan October 2011 - REVISEDfinal.docx Other-Sampling Plan
FY2012 Supporting Statementfinal.docx FY 2012 Supporting Statementfinal IC Document
2012 NPRC Customer Satisfaction Survey Fast Track OMB Clearance Submissionfinal[1].docx 2012 NPRC Customer Satisfaction Survey Fast Track OMB Clearance Submissionfinal[1] IC Document

Information Collection (IC) Details

IC Title:	National Personnel Records Center (NPRC) Survey of Customer Satisfaction	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Survey	FY2012 Surveyfinal.docx	No	Paper Only
Other-First cover letter	FY2012-First Cover Letterfinal.docx	No	Paper Only
Other-Follow Up Cover Letter	FY2012-Follow Up Cover Letterfinal.docx	No	Paper Only
Other-Sampling Plan	NPRC Customer Satisfaction Survey Sampling Plan October 2011 - REVISEDfinal.docx	No	Paper Only

Line of Business: Education

Subfunction: Cultural and Historic Preservation

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,000	1,000
Annual IC Time Burden (Hours)	167	167
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
FY 2012 Supporting Statementfinal	FY2012 Supporting Statementfinal.docx	06/12/2012
2012 NPRC Customer Satisfaction Survey Fast Track OMB Clearance Submissionfinal[1]	2012 NPRC Customer Satisfaction Survey Fast Track OMB Clearance Submissionfinal[1].docx	06/12/2012

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.