Internet Requestors

SSA's Public Credentialing and Authentication Process

Attachment A Internet Screens

Internet Requestors

OMB: 0960-0789

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ROME Design Package 2011-07-05
Table of Contents
Create an Account ....................................................................................................................................................................................................... 3
Create Account - Verify Identity .................................................................................................................................................................................... 4
Create Account - Verify Identity (Expanded - Option 1) ................................................................................................................................................ 5
Create Account - Verify Identity (Expanded - Option 2) ................................................................................................................................................ 6
Create Account - Verify Identity (Expanded - Option 3) ................................................................................................................................................ 7
Create Account - Verify Identity (Expanded - Option 4) ................................................................................................................................................ 8
Create Account - Secure Identity .................................................................................................................................................................................. 9
Create Account - Create Account ............................................................................................................................................................................... 10
Create Account - Create Account (Feedback States) ................................................................................................................................................. 11
Password Reset Questions (Expanded) ..................................................................................................................................................................... 12
Create Account - Confirmation (Standard) .................................................................................................................................................................. 13
Create Account - Confirmation (Enhanced) ................................................................................................................................................................ 14
Finish Setting Up Account (In-Person Process) .......................................................................................................................................................... 15
Finish Setting Up Account - Verify Identity .................................................................................................................................................................. 16
Finish Setting Up Account - Create Account ............................................................................................................................................................... 17
Finish Setting Up Account - Confirmation ................................................................................................................................................................... 18
Sign In........................................................................................................................................................................................................................ 19
Terms of Service ........................................................................................................................................................................................................ 20
Enable Extra Security ................................................................................................................................................................................................. 21
Enable Extra Security - Add Phone ............................................................................................................................................................................ 22
Enable Extra Security - Enter Text Code .................................................................................................................................................................... 23
Enable Extra Security - Enter Upgrade Code ............................................................................................................................................................. 24
Enable Extra Security - Confirmation .......................................................................................................................................................................... 25
Cancel Extra Security ................................................................................................................................................................................................. 26
Cancel Extra Security - Confirmation .......................................................................................................................................................................... 27
Extra Security Sign In ................................................................................................................................................................................................. 28
Forgot Username ....................................................................................................................................................................................................... 29
Forgot Username - Confirmation ................................................................................................................................................................................ 30
Forgot Password ........................................................................................................................................................................................................ 31
Forgot Password - Provide Answers .......................................................................................................................................................................... 32
Forgot Password - Update Password ......................................................................................................................................................................... 33
Forgot Password - Confirmation ................................................................................................................................................................................. 34
Forgot Password - Email Password ............................................................................................................................................................................ 35
Forgot Password - Password Sent ............................................................................................................................................................................. 36
Reset or Disable Extra Security - Request.................................................................................................................................................................. 37
Reset or Disable Extra Security - Provide Info ............................................................................................................................................................ 38
Reset or Disable Extra Security - Mail Confirmation ................................................................................................................................................... 39
Reset or Disable Extra Security .................................................................................................................................................................................. 40
Reset or Disable Extra Security (Expanded)............................................................................................................................................................... 41
Reset Cell Phone - Add New Phone ........................................................................................................................................................................... 42
Reset Cell Phone - Enter Security Code ..................................................................................................................................................................... 43
Reset Cell Phone - Enter Reset Code ........................................................................................................................................................................ 44
Reset Cell Phone - Confirmation ................................................................................................................................................................................ 45
Disable Extra Security - Confirmation ......................................................................................................................................................................... 46
Reset or Disable Extra Security - No Letter ................................................................................................................................................................ 47
Convert Account......................................................................................................................................................................................................... 48
OSES/DUAPS/USSB
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Convert Account - Details ........................................................................................................................................................................................... 49
Convert Account - Confirmation.................................................................................................................................................................................. 50
MySSA - DRAFT ........................................................................................................................................................................................................ 51
Account Settings - Standard ....................................................................................................................................................................................... 52
Update Password ....................................................................................................................................................................................................... 53
Update Password - Confirmation (Standard) .............................................................................................................................................................. 54
Update Password - Confirmation (Enhanced)............................................................................................................................................................. 55
Update Email ............................................................................................................................................................................................................. 56
Update Email - Confirmation (Standard) ..................................................................................................................................................................... 57
Update Email - Confirmation (Enhanced) ................................................................................................................................................................... 58
Update Password Reset Questions ............................................................................................................................................................................ 59
Update Password Reset Questions - Confirmation (Standard) ................................................................................................................................... 60
Update Password Reset Questions - Confirmation (Enhanced) .................................................................................................................................. 61
Deactivate Account .................................................................................................................................................................................................... 62
Deactivate Account - Confirmation ............................................................................................................................................................................. 63
Add Extra Security ..................................................................................................................................................................................................... 64
Add Extra Security - Provide Info................................................................................................................................................................................ 65
Add Extra Security - Confirmation .............................................................................................................................................................................. 66
Account Settings - Enhanced (Pending) ..................................................................................................................................................................... 67
Account Settings - Enhanced ..................................................................................................................................................................................... 68
Update Cell Phone Number........................................................................................................................................................................................ 69
Update Cell Phone Number - Enter Code ................................................................................................................................................................... 70
Update Cell Phone Number - Confirmation................................................................................................................................................................. 71
Disable Extra Security ................................................................................................................................................................................................ 72
Disable Extra Security - Confirmation ......................................................................................................................................................................... 73
Help - Privacy & Security............................................................................................................................................................................................ 74
Help - Privacy & Security (continued) ......................................................................................................................................................................... 75
Help - How does this work? ........................................................................................................................................................................................ 76
Help - Show me how it works. .................................................................................................................................................................................... 77
Help - Tell me more. (Credit Card) ............................................................................................................................................................................. 78
Help - Tell me more. (W-2 Tax Form) ......................................................................................................................................................................... 79
Help - Tell me more. (1040 Tax Form)........................................................................................................................................................................ 80
Help - Tell me more. (Direct Deposit) ......................................................................................................................................................................... 81
Help - Why are these questions important? ................................................................................................................................................................ 82
Help - How can I protect my identity? ......................................................................................................................................................................... 83
Help - What if I get a new cell phone number? ........................................................................................................................................................... 84
Error - Verify Identity Strike 1/2................................................................................................................................................................................... 85
Error - Verify Identity Strikeout ................................................................................................................................................................................... 86
Error - Account Expired .............................................................................................................................................................................................. 87
Error - Password Expired ........................................................................................................................................................................................... 88
Error - Cannot Create Account ................................................................................................................................................................................... 89
Error - You Already Have an Account ......................................................................................................................................................................... 90
Policy – Paperwork Reduction Act Statement............................................................................................................................................................. 91
Policy – Privacy Act Statement ................................................................................................................................................................................... 92

OSES/DUAPS/USSB
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Create an Account

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Verify Identity

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Verify Identity (Expanded - Option 1)

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Verify Identity (Expanded - Option 2)

OSES/DUAPS/USSB
August 1, 2011

Page 6 of 92

Create Account - Verify Identity (Expanded - Option 3)

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Verify Identity (Expanded - Option 4)

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Secure Identity

OSES/DUAPS/USSB
August 1, 2011

Page 9 of 92

Create Account - Create Account

OSES/DUAPS/USSB
August 1, 2011

Page 10 of 92

Create Account - Create Account (Feedback States)

OSES/DUAPS/USSB
August 1, 2011

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Password Reset Questions (Expanded)

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Confirmation (Standard)

OSES/DUAPS/USSB
August 1, 2011

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Create Account - Confirmation (Enhanced)

OSES/DUAPS/USSB
August 1, 2011

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Finish Setting Up Account (In-Person Process)

OSES/DUAPS/USSB
August 1, 2011

Page 15 of 92

Finish Setting Up Account - Verify Identity

OSES/DUAPS/USSB
August 1, 2011

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Finish Setting Up Account - Create Account

OSES/DUAPS/USSB
August 1, 2011

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Finish Setting Up Account - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Sign In

OSES/DUAPS/USSB
August 1, 2011

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Terms of Service

OSES/DUAPS/USSB
August 1, 2011

Page 20 of 92

Enable Extra Security

OSES/DUAPS/USSB
August 1, 2011

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Enable Extra Security - Add Phone

OSES/DUAPS/USSB
August 1, 2011

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Enable Extra Security - Enter Text Code

OSES/DUAPS/USSB
August 1, 2011

Page 23 of 92

Enable Extra Security - Enter Upgrade Code

OSES/DUAPS/USSB
August 1, 2011

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Enable Extra Security - Confirmation

OSES/DUAPS/USSB
August 1, 2011

Page 25 of 92

Cancel Extra Security

OSES/DUAPS/USSB
August 1, 2011

Page 26 of 92

Cancel Extra Security - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Extra Security Sign In

OSES/DUAPS/USSB
August 1, 2011

Page 28 of 92

Forgot Username

OSES/DUAPS/USSB
August 1, 2011

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Forgot Username - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Forgot Password

OSES/DUAPS/USSB
August 1, 2011

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Forgot Password - Provide Answers

OSES/DUAPS/USSB
August 1, 2011

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Forgot Password - Update Password

OSES/DUAPS/USSB
August 1, 2011

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Forgot Password - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Forgot Password - Email Password

OSES/DUAPS/USSB
August 1, 2011

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Forgot Password - Password Sent

OSES/DUAPS/USSB
August 1, 2011

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Reset or Disable Extra Security - Request

OSES/DUAPS/USSB
August 1, 2011

Page 37 of 92

Reset or Disable Extra Security - Provide Info

OSES/DUAPS/USSB
August 1, 2011

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Reset or Disable Extra Security - Mail Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Reset or Disable Extra Security

OSES/DUAPS/USSB
August 1, 2011

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Reset or Disable Extra Security (Expanded)

OSES/DUAPS/USSB
August 1, 2011

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Reset Cell Phone - Add New Phone

OSES/DUAPS/USSB
August 1, 2011

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Reset Cell Phone - Enter Security Code

OSES/DUAPS/USSB
August 1, 2011

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Reset Cell Phone - Enter Reset Code

OSES/DUAPS/USSB
August 1, 2011

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Reset Cell Phone - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Disable Extra Security - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Reset or Disable Extra Security - No Letter

OSES/DUAPS/USSB
August 1, 2011

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Convert Account

OSES/DUAPS/USSB
August 1, 2011

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Convert Account - Details

OSES/DUAPS/USSB
August 1, 2011

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Convert Account - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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MySSA - DRAFT

OSES/DUAPS/USSB
August 1, 2011

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Account Settings - Standard

OSES/DUAPS/USSB
August 1, 2011

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Update Password

OSES/DUAPS/USSB
August 1, 2011

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Update Password - Confirmation (Standard)

OSES/DUAPS/USSB
August 1, 2011

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Update Password - Confirmation (Enhanced)

OSES/DUAPS/USSB
August 1, 2011

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Update Email

OSES/DUAPS/USSB
August 1, 2011

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Update Email - Confirmation (Standard)

OSES/DUAPS/USSB
August 1, 2011

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Update Email - Confirmation (Enhanced)

OSES/DUAPS/USSB
August 1, 2011

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Update Password Reset Questions

OSES/DUAPS/USSB
August 1, 2011

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Update Password Reset Questions - Confirmation (Standard)

OSES/DUAPS/USSB
August 1, 2011

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Update Password Reset Questions - Confirmation (Enhanced)

OSES/DUAPS/USSB
August 1, 2011

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Deactivate Account

OSES/DUAPS/USSB
August 1, 2011

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Deactivate Account - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Add Extra Security

OSES/DUAPS/USSB
August 1, 2011

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Add Extra Security - Provide Info

OSES/DUAPS/USSB
August 1, 2011

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Add Extra Security - Confirmation

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August 1, 2011

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Account Settings - Enhanced (Pending)

OSES/DUAPS/USSB
August 1, 2011

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Account Settings - Enhanced

OSES/DUAPS/USSB
August 1, 2011

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Update Cell Phone Number

OSES/DUAPS/USSB
August 1, 2011

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Update Cell Phone Number - Enter Code

OSES/DUAPS/USSB
August 1, 2011

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Update Cell Phone Number - Confirmation

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August 1, 2011

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Disable Extra Security

OSES/DUAPS/USSB
August 1, 2011

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Disable Extra Security - Confirmation

OSES/DUAPS/USSB
August 1, 2011

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Help - Privacy & Security

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Help - Privacy & Security (continued)

OSES/DUAPS/USSB
August 1, 2011

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Help - How does this work?

OSES/DUAPS/USSB
August 1, 2011

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Help - Show me how it works.

OSES/DUAPS/USSB
August 1, 2011

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Help - Tell me more. (Credit Card)

OSES/DUAPS/USSB
August 1, 2011

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Help - Tell me more. (W-2 Tax Form)

OSES/DUAPS/USSB
August 1, 2011

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Help - Tell me more. (1040 Tax Form)

OSES/DUAPS/USSB
August 1, 2011

Page 80 of 92

Help - Tell me more. (Direct Deposit)

OSES/DUAPS/USSB
August 1, 2011

Page 81 of 92

Help - Why are these questions important?

OSES/DUAPS/USSB
August 1, 2011

Page 82 of 92

Help - How can I protect my identity?

OSES/DUAPS/USSB
August 1, 2011

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Help - What if I get a new cell phone number?

OSES/DUAPS/USSB
August 1, 2011

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Error - Verify Identity Strike 1/2

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August 1, 2011

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Error - Verify Identity Strikeout

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August 1, 2011

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Error - Account Expired

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August 1, 2011

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Error - Password Expired

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August 1, 2011

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Error – Cannot Create Account

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August 1, 2011

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Error - You Already Have an Account

OSES/DUAPS/USSB
August 1, 2011

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Policy – Paperwork Reduction Act Statement

OSES/DUAPS/USSB
August 1, 2011

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Policy – Privacy Act Statement

OSES/DUAPS/USSB
August 1, 2011

Page 92 of 92


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AuthorFujitsu
File Modified2011-08-01
File Created2011-08-01

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