DOL National Contact Center E-Correspondence Contact Form and DOL Web Site Customer Satisfaction Survey

DOL Generic Solution for Customer Satisfaction Surveys and Conference Evaluations

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1225-0059 can be found here:

Documents and Forms

Document Name Document Type
DOL National Contact Center E-Correspondence Contact Form and DOL Web Site Customer Satisfaction Survey Form
National Contact Center Contact Us Web Page National Contact Center Contact Us Web Page.docx www.dol.gov Form
DOL Web Site Customer Satisfaction Survey Screenshot of Web Site Customer Satisfaction Survey(20130410).docx www.dol.gov/dol/. Form
US DOL National Contact Center E-Correspondence Form (20090410).docx National Contact Center Contact Us Web Page Justification IC Document
DOL Web site Customer Satisfaction Survey Justification.docx DOL Web Page Customer Satisfaction Survey Justification IC Document

Information Collection (IC) Details

IC Title:	DOL National Contact Center E-Correspondence Contact Form and DOL Web Site Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	NA	National Contact Center Contact Us Web Page	National Contact Center Contact Us Web Page.docx	www.dol.gov	Yes	Yes	Fillable Fileable
Form	NA	DOL Web Site Customer Satisfaction Survey	Screenshot of Web Site Customer Satisfaction Survey(20130410).docx	http://www.dol.gov/dol/.	Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Executive Functions

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 505,893	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits, Farms, Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	505,893	505,893
Annual IC Time Burden (Hours)	25,295	25,295
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
National Contact Center Contact Us Web Page Justification	US DOL National Contact Center E-Correspondence Form (20090410).docx	04/10/2013
DOL Web Page Customer Satisfaction Survey Justification	DOL Web site Customer Satisfaction Survey Justification.docx	04/10/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.