This collection of information is
necessary to enable NEA to garner customer and stakeholder feedback
in an efficient, timely manner, in accordance with our commitment
to improving service delivery. The information collected from our
customers and stakeholders will help ensure that users have an
effective, efficient, and satisfying experience with the Agency's
programs.
US Code:
20
USC 954 Name of Law: National Foundation on the Arts and
Humanities Act of 1965
This change is being submitted
through ROCIS to reflect additional information collection requests
that will be submitted under this Generic ICR due to changes in NEA
programming. These additional information collections include one
participant survey (Blue Star Museum Participant Survey) and one
survey associated with the second phase of a pilot test for the
Audience Impact project. Note that all the surveys included in this
non-substantive change are voluntary. The Blue Star Museum
Participant Survey that is included in this non-substantive change
is conducted annually. Its purpose is to solicit opinions from
individuals who participate in the Blue Star Museums program so
that the NEA can identify the number of program attendees and
improve future implementation of the program. The additional burden
in this non-substantive change is based on the actual burden
realized in previous years of the survey. The second phase of the
pilot test of the Audience Impact project involves testing a survey
instrument with audience members of three grantees from each of our
disciplines that put on live events (a total of approximately 30
grantees). Grantees who participate will be give materials to
publicize a web-based survey to their audience members. The survey
is very similar to a customer satisfaction survey. It is voluntary
both for the grantees to participate and for the audience members
to respond to the survey. We estimate that the survey will take
approximately 5 minutes complete. The publicity materials for the
survey will be inserted in playbills and/or printed on posters that
are displayed in the performance venues. This means that the
potential respondent pool is every individual who attends the
event. Our calculations about expected responses are based on: (1)
the average estimated number of projected audience members from
grant applicants from each discipline type that is going to be part
of this phase of the pilot test; and (2) an estimated 10% response
rate. If this approach to collecting audience impact data proves
fruitful, NEA plans to implement the project on a more
comprehensive basis in future years as part of our performance
measurement activities under our strategic plan.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.