This collection of information is necessary to enable NEA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
US Code:
20 USC 954
Name of Law: National Foundation on the Arts and Humanities Act of 1965
This change is being submitted through ROCIS to reflect additional information collection requests that will be submitted under this Generic ICR due to changes in NEA programming. These additional information collections include one participant survey (Blue Star Museum Participant Survey) and one survey associated with the second phase of a pilot test for the Audience Impact project. Note that all the surveys included in this non-substantive change are voluntary.
The Blue Star Museum Participant Survey that is included in this non-substantive change is conducted annually. Its purpose is to solicit opinions from individuals who participate in the Blue Star Museums program so that the NEA can identify the number of program attendees and improve future implementation of the program. The additional burden in this non-substantive change is based on the actual burden realized in previous years of the survey.
The second phase of the pilot test of the Audience Impact project involves testing a survey instrument with audience members of three grantees from each of our disciplines that put on live events (a total of approximately 30 grantees). Grantees who participate will be give materials to publicize a web-based survey to their audience members. The survey is very similar to a customer satisfaction survey. It is voluntary both for the grantees to participate and for the audience members to respond to the survey. We estimate that the survey will take approximately 5 minutes complete.
The publicity materials for the survey will be inserted in playbills and/or printed on posters that are displayed in the performance venues. This means that the potential respondent pool is every individual who attends the event. Our calculations about expected responses are based on: (1) the average estimated number of projected audience members from grant applicants from each discipline type that is going to be part of this phase of the pilot test; and (2) an estimated 10% response rate.
If this approach to collecting audience impact data proves fruitful, NEA plans to implement the project on a more comprehensive basis in future years as part of our performance measurement activities under our strategic plan.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Design for Accessibility Survey 2 11-30-12 - private