Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form Blue Star Museums Blue Star Museums 2026	Form and Instruction	New	Repair queued
Form 1 Blue Star Museums Registration	Form and Instruction	New	Repair queued
Form 1 Blue Star Museums Participant Annual Survey 2024	Form and Instruction	New	Repair queued
Form 1 SAA/RAO LEAD 2024 Participation survey and instructions	Form and Instruction	New	Repair queued
Form 1 Challenge America Reader Survey and Communications	Form and Instruction	New	Repair queued
Form 1 NEA Resources in Higher Education - Online Customer Satisfaction Survey	Form and Instruction	New	Repair queued
Form 1 2024 NEA Research Labs Summit Feedback Questionnaire	Form and Instruction	New	Repair queued
Form 1 Creative Forces Community Engagement All-Hands Convening Feedback Questionnaire	Form and Instruction	New	Repair queued
Form 1 Blue Star Museums Survey 2023-24 FINAL	Form and Instruction	New	Available
Form 1 Blue Star Museums Participant Annual Survey	Form and Instruction	New	Repair queued
Form 1 The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey	Form and Instruction	New	Available
Form 1 The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey	Form and Instruction	New	Repair queued
Form 1 National Endowment for the Arts (NEA) Applicant Survey	Form and Instruction	New	Available
Form 1 National Endowment for the Arts (NEA) Applicant Survey	Form and Instruction	New	Repair queued
Generic Clearance_Qualitative Feedback on Agency Service Delivery_Supporting Statement B-12.6.23.pdf	Supporting Statement B	Uploaded 2023-12-06	Repair queued
Generic Clearance Submission Template.docx	Supplementary Document	Uploaded 2011-04-20	Available
Generic Clearance_Qualitative Feedback on Agency Service Delivery_Supporting Statement A-12.6.23.pdf	Supporting Statement A	Uploaded 2023-12-06	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
278977	Blue Star Museums 2026	Form and Instruction	New	Blue Star Museums 2026
273919	Blue Star Museums Registration	Form and Instruction	New	Blue Star Museums Registration
270965	Blue Star Museums survey 2024	Form and Instruction	New	Blue Star Museums Participant Annual Survey 2024
270064	SAA/RAO LEAD 2024 participation survey	Form and Instruction	New	SAA/RAO LEAD 2024 Participation survey and instructions
269916	Challenge America Reader Survey	Form and Instruction	New	Challenge America Reader Survey and Communications
269060	NEA Resources in Higher Education	Form and Instruction	New	NEA Resources in Higher Education - Online Customer Satisfaction Survey
267100	2024 NEA Research Labs Summit Feedback Questionnaire	Form and Instruction	New	2024 NEA Research Labs Summit Feedback Questionnaire
264460	Creative Forces Community Engagement All-Hands Convening Feedback Questionnaire	Form and Instruction	New	Creative Forces Community Engagement All-Hands Convening Feedback Questionnaire
263285	Blue Star Museums Participant Annual Survey	Form and Instruction	New	Blue Star Museums Survey 2023-24 FINAL
263285	Blue Star Museums Participant Annual Survey	Form and Instruction	New
262961	The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey	Form and Instruction	New	The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey
262961	The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey	Form and Instruction	New
262958	National Endowment for the Arts (NEA) Applicant Survey	Form and Instruction	New	National Endowment for the Arts (NEA) Applicant Survey
262958	National Endowment for the Arts (NEA) Applicant Survey	Form and Instruction	New

ICR Details

OMB Control No: 3135-0130	ICR Reference No: 202310-3135-001
Status: Active	Previous ICR Reference No: 202010-3135-001
Agency/Subagency: NEA	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 01/18/2024
Retrieve Notice of Action (NOA)	Date Received in OIRA: 12/13/2023
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	01/31/2027	36 Months From Approved	02/29/2024
Responses	3,269	0	2,650
Time Burden (Hours)	613	0	724
Cost Burden (Dollars)	2,700	0	1,500

---

Abstract: This collection of information is necessary to enable NEA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

---

Authorizing Statute(s): US Code: 20 USC 954 Name of Law: National Foundation on the Arts and Humanities Act of 1965
  

Citations for New Statutory Requirements: None

---

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

---

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 58318	08/25/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 84363	12/05/2023
Did the Agency receive public comments on this ICR? No

---

Number of Information Collection (IC) in this ICR: 11

table that charts list of burden

IC Title	Form No.	Form Name
2024 NEA Research Labs Summit Feedback Questionnaire	1	2024 NEA Research Labs Summit Feedback Questionnaire
Blue Star Museums 2026	Blue Star Museums 2026	Blue Star Museums 2026
Blue Star Museums Participant Annual Survey	1	Blue Star Museums Survey 2023-24 FINAL
Blue Star Museums Registration	1	Blue Star Museums Registration
Blue Star Museums survey 2024	1	Blue Star Museums Participant Annual Survey 2024
Challenge America Reader Survey	1	Challenge America Reader Survey and Communications
Creative Forces Community Engagement All-Hands Convening Feedback Questionnaire	1	Creative Forces Community Engagement All-Hands Convening Feedback Questionnaire
NEA Resources in Higher Education	1	NEA Resources in Higher Education - Online Customer Satisfaction Survey
National Endowment for the Arts (NEA) Applicant Survey	1	National Endowment for the Arts (NEA) Applicant Survey
SAA/RAO LEAD 2024 participation survey	1	SAA/RAO LEAD 2024 Participation survey and instructions
The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey	1	The National Endowment for the Arts (NEA) Research Awards Follow-Up Survey

---

ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	3,269	2,650	0	619	0	0
Annual Time Burden (Hours)	613	724	0	-111	0	0
Annual Cost Burden (Dollars)	2,700	1,500	0	1,200	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: Change in number of responses and estimated burden reflect trends of Agency activity using this ICR in past years. One new IC has been added to this clearance request, and others are similar if not identical to ICs approved under the previous ICR protocol.

---

Annual Cost to Federal Government: $2,700

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

---

Common Form ICR:  No

---

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/13/2023

---