Regulation E supporting statement 12-21-12

Regulation E supporting statement 12-21-12.doc

Electronic Fund Transfer Act (Regulation E) 12 CFR 1005

OMB: 3170-0014

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CONSUMER FINANCIAL PROTECTION BUREAU

INFORMATION COLLECTION REQUEST – SUPPORTING STATEMENT

ELECTRONIC FUND TRANSFER ACT (REGULATION E) 12 CFR 1005

(OMB CONTROL NUMBER: 3170-0014)



A. JUSTIFICATION


1. Circumstances Necessitating the Data Collection


The Electronic Fund Transfer Act (EFTA), 15 U.S.C. 1693 et seq., requires accurate disclosure of the costs, terms, and rights relating to electronic fund transfer (EFT) services and remittance transfer services to consumers. Entities offering EFT services must provide consumers with full and accurate information regarding consumers' rights and responsibilities in connection with EFT services. These disclosures are intended to protect the rights of consumers using EFT services, such as automated teller machine (ATM) transfers, telephone bill-payment services, point-of-sale transfers at retail establishments, electronic check conversion, payroll cards, and preauthorized transfers from or to a consumer’s account. The EFTA also establishes error resolution procedures and limits consumer liability for unauthorized transfers in connection with EFT services. The EFTA and Regulation E impose disclosure and other requirements on issuers and sellers of gift cards, gift certificates, and general-use prepaid cards. Further, the EFTA and Regulation E were recently amended to provide protections for consumers in the United States who send remittance transfers to persons in a foreign country.

Historically, the EFTA was implemented in Regulation E of the Board of Governors of the Federal Reserve System (Board), 12 CFR Part 205. The Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), Pub. L. 111-203,124 Stat. 1376 (2010) transferred rulemaking authority for the EFTA to the Bureau of Consumer Financial Protection (CFPB or the Bureau), effective July 21, 2011. On December 27, 2011, the CFPB republished Regulation E in 12 CFR part 1005, making technical and conforming changes to reflect the transfer of authority and certain other changes made by the Dodd-Frank Act. The Dodd-Frank Act gave the CFPB a statutory deadline to issue a final rule implementing the amendments to EFTA concerning remittance transfers. This final rule was published in the Federal Register on February 7, 2012 (February Final Rule). On August 20, 2012, the Bureau published a supplemental rule adopting a safe harbor for determining which companies do not send remittance transfers in the normal course of business and addressing remittance transfers scheduled before the date of transfer (August Final Rule, and collectively with the February Final Rule, the Final Rule). The CFPB is publishing a supplemental notice of proposed rulemaking proposing amendments and soliciting comments on additional modifications to reduce regulatory burden or facilitate compliance on several narrow issues (the Proposal), and submitted the Proposal to the Office of the Federal Register on December 21, 2012.

Under the Dodd-Frank Act, in addition to the transfer of rulemaking authority, the CFPB received certain enforcement authorities with respect to the EFTA. The EFTA also contains a private right of action with a one-year statute of limitations for aggrieved consumers.

Recordkeeping

Section 1005.13(c) of Regulation E requires entities subject to the EFTA to retain evidence of their compliance with the regulation for two years. Regulation E also provides that any entity subject to the EFTA that is notified by the CFPB (or other administrative agency) that it is being investigated or is the subject of an enforcement proceeding, or that has been notified of a private or criminal action being filed, shall retain evidence of compliance until final disposition of the matter, or such earlier time as allowed by a court or agency order. The recordkeeping requirement insures that records that might contain evidence of violations of the EFTA remain available to Federal agencies, as well as to private litigants.

In addition, section 1005.33(g)(2) of Regulation E requires that the policies and procedures concerning error resolution of remittance transfer providers include provisions regarding the retention of documentation related to error investigations. Remittance transfer providers must retain evidence of this compliance for two years.


Disclosure

The vast majority of Regulation E’s disclosure requirements are statutorily mandated by the EFTA. See, e.g.; initial disclosures, 12 CFR 1005.7, 15 U.S.C. 1693c(a), 1005.18(c)(1); change in terms, 12 CFR 1005.8, 15 U.S.C. 1693c(b); receipts at electronic terminals, 12 CFR 1005.9(a), 15 U.S.C. 1693d(a); periodic statements, 12 CFR 1005.9(b), 15 U.S.C. 1693c; certain preauthorized transfer requirements 12 CFR 1005.10, 15 U.S.C. 1693e; certain error resolution requirements, 12 CFR 1005.11, 15 U.S.C. 1693f; and disclosures for remittance transfers, 12 CFR 1005.31, 15 U.S.C. 1693o-1. The CFPB has issued model forms and clauses that can be used to comply with the written disclosure requirements of the EFTA and Regulation E. See Appendix A to Regulation E. Correct use of these model forms and clauses protects entities from liability for the respective requirements under the EFTA and Regulation E. Id.


2. Use of the Information


Federal agencies and private litigants use the records to ascertain whether accurate and complete disclosures of EFT services and other services covered under Regulation E have been provided and other required actions (for example, error resolution and limitation of consumer liability for unauthorized transfers) have been taken. This information will provide the primary evidence of law violations in EFTA enforcement actions brought by the CFPB and other Federal agencies. Without recordkeeping requirements of Regulation E, the Federal agencies’ abilities to enforce the EFTA would be significantly impaired.

Consumers rely on the disclosures required by the EFTA and Regulation E to facilitate informed EFT, gift card, and remittance transfer decision making. Without this information, consumers would be severely hindered in their ability to assess the true costs and terms of the transactions offered. Also, without the special error resolution and limitation of consumer liability provisions, consumers would be unable to detect and correct unauthorized transfers and errors in their EFT and remittance transfer transactions. These disclosures and provisions are also necessary for the enforcement agencies to enforce the EFTA and Regulation E.

3. Use of Information Technology


Regulation E provides rules to establish uniform standards for using electronic communication to deliver disclosures required under Regulation E, within the context of the Electronic Signatures in Global and National Commerce Act (ESIGN), 15 U.S.C. 7001 et seq. 72 FR 63452 (Nov. 9, 2007). These rules enable businesses to use electronic disclosures, consistent with the requirements of ESIGN, which became effective on Oct. 1, 2000. Use of such electronic communications is also consistent with the Government Paperwork Elimination Act (GPEA), Title XVII of Pub. L. 105-277, codified at 44 U.S.C. 3504 note. ESIGN and GPEA serve to reduce businesses’ compliance burden related to federal requirements, including Regulation E, by enabling businesses to utilize more efficient electronic media for disclosures and compliance.

Regulation E also permits entities to retain records on microfilm, microfiche, magnetic tape, or other methods capable of accurately retaining and reproducing information. Business entities need only retain evidence demonstrating that their procedures reasonably ensure the consumer’s receipt of required disclosures and documentation; the entity need not retain records of the actual disclosures and documentation given to each consumer. Comment 1005.13(b)-1.

In addition, due to the nature of electronic fund transfers and remittance transfers, most entities that use such transfers and are covered by the EFTA use computer support and various electronic means to facilitate generation of the mandated disclosures, thereby limiting burden.


4. Efforts to Identify Duplication


The recordkeeping requirement of Regulation E preserves the information an affected entity uses in making disclosures and taking other required actions regarding EFT and other services covered under Regulation E. The entity is the only source of this information. No other federal law mandates its retention, although some states may have similar requirements.

Similarly, covered entities are the only source of the information contained in the disclosures required by the EFTA and Regulation E. No other federal law mandates these disclosures. State laws do not duplicate these requirements, although some states may have other rules applicable to EFT and other services covered under Regulation E.

5. Efforts to Minimize Burdens on Small Entities


The Regulation E recordkeeping and disclosure requirements are imposed on financial institutions and entities offering EFT and other services covered under Regulation E. The recordkeeping requirement is mandated by Regulation E. The disclosure requirements are mandated by the EFTA and/or Regulation E.

Most entities offering EFT and other services covered under Regulation E today utilize some degree of computerization in their businesses, which further assists in facilitating compliance with Regulation E. Additionally, as noted above, Regulation E provides model forms that may be used in compliance with its requirements. Correct use of these forms insulates a financial entity from liability from the respective requirements.

6. Consequences of Less Frequent Collection and Obstacles to Burden Reduction


Information collection pursuant to Regulation E is triggered by specific events, and disclosures must be provided to consumers within the time periods established by the law and regulation. The current record retention period of two years supports the one-year statute of limitations for private actions, and the CFPB’s need for sufficient time to bring enforcement actions regarding EFT transactions. If the retention period were shortened, consumers who sue under the EFTA, and the administrative agencies that enforce the EFTA, might find that the records needed to prove EFTA violations no longer exist.

As noted, the current disclosure requirements are needed to foster informed EFT, gift card, and remittance transfer decision-making and to identify errors and unauthorized transfers. Without these requirements, consumers would not have access to this critical information, their right to sue under the EFTA would be undermined, and the CFPB and other administrative agencies charged with enforcing the EFTA could not fulfill their mandates.


7. Circumstances Requiring Special Information Collection


The collections of information in Regulation E are consistent with the applicable guidelines contained in 5 CFR 1320.5(d)(2).

8. Consultation Outside the Agency



In the February Final Rule, the Bureau stated that it would continue to monitor implementation of the new statutory and regulatory requirements. The Bureau has subsequently engaged in dialogue with both industry and consumer groups regarding implementation efforts and compliance concerns.

As part of the Notice of Proposed Rulemaking, the Bureau is providing the public thirty days to comment on the information collection requirements contained in the proposed revisions to 12 CFR Part 1005.


9. Payments or Gifts to Respondents


Not applicable.

10. Assurances of Confidentiality


The required recordkeeping and disclosures contain private financial information about consumers who use EFT services. Such information is protected by the Right to Financial Privacy Act, 12 U.S.C. 3401 et seq. Such records may also constitute confidential customer lists. Any of these records provided to the CFPB would be covered by the protections of 12 CFR 1070.40 et seq., Section 1022(c) of the Dodd-Frank Act, and by the exemptions of the Freedom of Information Act, 5 U.S.C. 552(b), as applicable.

11. Justification for Sensitive Questions


This information collection contains no questions of a sensitive nature, as defined by OMB guidelines.


12. Estimated Burden of Information Collection for Bureau Respondents


Hours: 4,016,7471


Associated Labor Costs: $118,976,046


The CFPB calculated labor costs by applying appropriate hourly cost figures to the burden hours described above. The hourly rates used are those associated with the burden hours assumed from the other regulatory agencies, which differ by agency.


Prior to the passage of the Dodd-Frank Act, the ongoing recordkeeping and disclosure burdens for Regulation E allocated to the prudential regulators and the FTC were approximately 5,596,000 hours.2 In light of the changes made by the Dodd-Frank Act, the Bureau assumed roughly 1,904,000 hours of that burden. Specifically, CPPB assumed burden for depository institutions with total assets of more than $10 billion and their depository institution affiliates for which the CFPB now has primary enforcement authority with respect to Regulation E. Because the CFPB and the Federal Trade Commission (FTC) generally both have enforcement authority over non-depository institutions subject to Regulation E, the CFPB also assumed half of the Federal Trade Commission (FTC) burden for non-depository institutions after subtracting the burden which the FTC has attributed to itself for motor vehicle dealers, where applicable.3

February Final Rule


In the February Final Rule, the Bureau estimated that the 155 large depository institutions and credit unions (including their depository and credit union affiliates) supervised by the Bureau would take, on average, 120 hours (three business weeks) to update their systems to comply with the disclosure requirements addressed in § 1005.31. This one-time revision would increase the burden by 18,600 hours. These respondents would take, on average, 40 hours (one business week) to develop written policies and procedures designed to ensure compliance with respect to the error resolution requirements applicable to remittance transfers under § 1005.33. This one-time revision would increase the burden by 6,200 hours. These respondents would take, on average, 40 hours (one business week) to establish policies and procedures for agent compliance as addressed under § 1005.35. This one-time revision would increase the burden by 6,200 hours. In summary, the Bureau estimated the rule imposed a one-time increase in the estimated annual burden on the 155 large depository institutions and credit unions supervised by the Bureau of 31,000 hours. The Bureau estimated that the rule would impose a one-time annual burden on 6,000 non-depository money transmitters (500 networks and 5,500 agents) of 200 hours. This one-time revision would increase the burden by 1,200,000 hours. The Bureau allocated itself 600,000 hours from this total. The total one-time burden allocated to the Bureau was therefore 631,000 hours.4


On a continuing basis, the Bureau estimates that the 155 large depository institutions and credit unions (including their depository and credit union affiliates) supervised by the Bureau would take, on average, approximately 8 hours (one business day) monthly to maintain their systems to comply with the disclosure requirements under § 1005.31. This would increase the ongoing annual burden by 14,880 hours. The Bureau estimates on average 262,500 consumers would spend 5 minutes in order to provide a notice of error as required under section 1005.33(b). The Bureau estimates that 155 respondents supervised by the Bureau would take, on average, approximately 12 hours (monthly) to address a sender’s notice of error as required by § 1005.33(c)(1). This would increase the ongoing burden by 21,875 hours as well. The Bureau estimates that the 155 respondents would take, on average, 8 hours (one business day) annually to maintain written policies and procedures designed to ensure compliance with respect to the error resolution requirements applicable to remittance transfers under § 1005.33. This would increase the ongoing burden by 1,240 hours. These respondents would take, on average, 8 hours (one business day) annually to maintain policies and procedures for agent compliance under § 1005.35. This would increase the ongoing burden by 1,240 hours. In summary, the rule would increase the estimated ongoing annual burden on the 155 respondents supervised by the Bureau by approximately 61,000 hours. The Bureau estimated that the February Final Rule would impose an ongoing annual burden on 67,000 non-depository money transmitters of 42 hours. This would increase the ongoing annual burden by 2,814,000 hours. The Bureau allocated itself 1,407,000 hours from this total. The total ongoing annual burden allocated to the Bureau was therefore 1,468,000 hours.5


August Final Rule


The August Final Rule provides a safe harbor and additional flexibility with respect to certain provisions of the February Final Rule that respondents may use at their option in order to reduce their overall compliance burden. In addition, there is an additional requirement to disclose the date of the transfer in disclosures provided for certain types of remittance transfers, as well as additional information relating to cancellation for a smaller subset of these transfers.


The Bureau expects that the amount of time required to implement the information collection requirements for a given institution may vary based on the size and complexity of the respondent as well as whether the respondent qualifies for and elects to use the safe harbors or additional flexibility provided by certain provisions.


The August Final Rule includes a safe harbor clarifying when a respondent does not provide remittance transfers in the normal course of business for purposes of determining whether a person is a “remittance transfer provider” and therefore must comply with (and assume the burdens associated with) subpart B of Regulation E. For the purpose of its PRA analysis, the Bureau assumes that none of its respondents qualify for the safe harbor, and therefore the safe harbor has no effect on the burden incurred by Bureau respondents.


The August Final Rule includes two provisions that potentially affect the number of disclosures made in connection with certain transfers. In both cases, the provisions permit additional flexibility that respondents may use at their option. One provision potentially increases the number of disclosures made. In the final rule, § 1005.32(b)(2) permits disclosures required to be provided prior to or when payment is made to contain estimates in certain cases for remittance transfers scheduled five or more days before the date of the transfer, including preauthorized remittance transfers. If a remittance transfer provider gives disclosures that include estimates under this provision, the August Final Rule requires that the provider later give senders receipts with accurate figures (unless providers are permitted to provide estimates under a statutory exception, in which case the receipt may include estimates consistent with the applicable exception). A second provision potentially decreases the number of disclosures made. The August Final Rule eliminates the requirement that remittance transfer providers mail or deliver a pre-payment disclosure a reasonable time prior to each subsequent preauthorized remittance transfer.6 The Bureau does not know how many respondents will elect to use the additional flexibility provided by these provisions. Therefore, the Bureau assumes that these two provisions, taken together, do not affect respondent burden for the purpose of this PRA analysis.


Some information requirements involve the modification of existing disclosures (or permit providers to comply by modifying existing disclosures) with respect to the cancellation period.7 The Bureau assumes that no ongoing burden is incurred by respondents from the modification of a disclosure otherwise required by the February Final Rule. The Bureau assumes that the alteration of existing disclosures is generally included in the one-time burden and does not affect ongoing burden. The burden associated with updating systems to comply with disclosure requirements is generally included in the burden attributed to the February Final Rule but may involve a modest, incremental one-time cost. Given that these provisions involve the modification of disclosures, the Bureau assumes these modifications are performed by money transmitters and not their agents.


The August Final Rule requires that the date of the transfer be disclosed in receipts given in association with any transfer scheduled at least three business days before the date of the transfer, as well as the first transfer in a series of preauthorized remittance transfers and any subsequent preauthorized transfer in that series for which the date of transfer is four or less business days after the date on which payment is made for that transfer.

The Bureau estimates that this provision will increase one-time burden by 616 hours for the 154 large depository institutions and credit unions (including their depository and credit union affiliates). In addition, the Bureau estimates that, for money transmitters, this provision will increase one-time burden by 1,000 hours.8


The August Final Rule also requires that, for preauthorized remittance transfers scheduled five or more business days from the date of the transfer, the remittance transfer provider disclose the date or dates on which the remittance transfer provider will execute such subsequent transfers in the series of preauthorized remittance transfers as well as additional cancellation information. The August Final Rule permits providers some flexibility in determining how these disclosures may be provided, although there are specific timing requirements.


The Bureau estimates that this provision will increase one-time burden by 616 hours for the 154 large depository institutions and credit unions (including their depository and credit union affiliates). In addition, the Bureau estimates that, for money transmitters, this provision will increase one-time burden by 1,000 hours.9


Additionally, the August Final Rule permits providers to describe on the same receipt both the three-business-day and 30-minute cancellation periods (the latter applying to remittance transfers scheduled fewer than three business days before the date of the transfer) and either describe the transfers to which each period applies or, alternatively, use a check box or other method to designate which cancellation period is applicable to the transfer. To the extent that programming has not yet occurred, this flexibility could result in a slightly lower cost for providers opting to use this flexibility since one receipt form must be designed.


The Bureau estimates this provision will decrease one-time burden by 616 hours for the 154 large depository institutions and credit unions (including depository and credit union affiliates). In addition, the Bureau estimates that, for money transmitters, this provision would decrease one-time burden by 1,000 hours.10


Finally, the Bureau estimates that respondents will incur some burden in reviewing these changes to subpart B of Regulation E. The Bureau estimates that this will result in 193 hours of one-time burden for the 154 large depository institutions and credit unions (including their depository and credit union affiliates). In addition, the Bureau estimates that, for money transmitters, this will result in 313 hours of one-time burden. 11 As a result of the August Final Rule, the Bureau estimates that one-time burden increases by 809 hours for the 154 large depository institutions and credit unions (including depository and credit union affiliates). In addition, the Bureau estimates that one-time burden for money transmitters will increase by 1,313 hours.12


December Proposed Rule


The December Proposed Rule provides additional flexibility with respect to certain provisions of the February Final Rule that respondents may use at their option in order to reduce their overall compliance burden. The December proposal addresses three narrow issues. First, the proposal would provide additional flexibility regarding the disclosure of foreign taxes, as well as fees imposed by a designated recipient’s institution for receiving a remittance transfer in an account. Second, the proposal would limit a provider’s obligation to disclose foreign taxes to those imposed by a country’s central government. Third, the proposal would revise the error resolution provisions of the February Final Rule that apply when a remittance transfer is not delivered to a designated recipient because the sender provided incorrect or insufficient information, and, in particular, when a sender provides an incorrect account number and that incorrect account number results in the funds being deposited in the wrong account. The Bureau also proposes to streamline the existing remedy procedures in the February Final Rule to allow providers additional flexibility when resending funds at a new exchange rate.


The Bureau expects that the amount of time required to implement the information collection requirements for a given institution may vary based on the size and complexity of the respondent as well as whether the respondent elects to use additional flexibility provided by certain provisions.


The Bureau assumes that all 153 insured depository institutions and credit unions that are supervised by the Bureau are remittance transfer providers and thus would potentially be affected by the proposal. The Bureau estimates that there are approximately 300 non-depository money transmitters that offer remittance services and that would potentially be affected by the proposal.13 The Bureau estimates that insured depository institutions supervised by the Bureau would incur a one-time burden of 11,169 hours and a reduction in on-going burden of 7,344 hours per year. The Bureau estimates that non-depository money transmitters that offer remittance services would incur a one-time burden of 10,950 and a reduction in on-going burden of 3,150 per year.14

To take advantage of the new flexibility that would be provided by the proposal with regard to the disclosure of recipient institution fees and foreign taxes, remittance transfer providers might choose to bear some cost of modifying their systems to calculate disclosures using the new methods permitted by the proposal, or to describe certain disclosures using the term “Estimated” or a substantially similar term. Though the proposal would not require such modification, for purposes of this analysis, the Bureau assumes that all remittance transfer providers would decide to take advantage of the new flexibility permitted due to the related benefits. The Bureau believes that in many instances providers would have already modified their systems to use the term “Estimated” or a substantially similar term in other cases, in order to comply with the Final Rule. The Bureau also expects that many depository institutions and credit unions will rely on correspondent institutions or other service providers to provide recipient institution fee and foreign tax information, as well as standard disclosure forms; as a result, any development cost associated with the proposal would be spread across multiple institutions. Furthermore, the Bureau expects that some providers may not have finished any systems modifications necessary to comply with the Final Rule, and thus may be able to incorporate any changes into previously accounted-for work. In the interest of providing a conservative estimate, however, the Bureau assumes that all providers would need to modify their systems to calculate disclosures and to add the term “Estimated” to a pre-payment disclosure form and a receipt. The Bureau estimates that making revisions to the systems to calculate the disclosure would take 40 hours per provider. Because the forms to be modified are existing forms, the Bureau estimates that it would require eight hours per form per provider.


On the other hand, the proposal would give remittance transfer providers options that may reduce the ongoing cost of obtaining and updating information on foreign taxes and recipient institution fees. By taking advantage of the new flexibility permitted by the proposal, the Bureau estimates that depository institutions would save, on average, 48 hours per year and non-depository institutions would save, on average, 21 hours per year.


The Bureau is particularly seeking comment on whether or not to adopt an alternative to the term “Estimated,” or to require no disclosure in instances in which foreign subnational taxes are not disclosed. The relative cost of any such alternative would depend on the form of the requirement. If no disclosure were required, the above calculated burden could be less, but if some alternative form of disclosure were required for providers that chose to take advantage of the new flexibility that the proposal would permit, the cost might be higher.


The Bureau expects that remittance transfer providers that send money to accounts, in order to benefit from the proposed changes to the definition of the term error, may choose to provide senders with notice that if they provide incorrect account numbers, they could lose the transfer amount. Providers may also choose to maintain sufficient records to satisfy, wherever possible, the conditions enumerated in proposed § 1005.33(h) (though no such recordkeeping is required). These enumerated conditions regard being able to demonstrate facts regarding senders’ responsibility for any account number mistake; the above-referenced notice; the results of an incorrect account number; and the provider’s effort to recover funds.


Because this will likely involve modifications to existing communications, the Bureau estimates that providing senders with the notice described above would require a one-time burden of eight hours per provider and would not generate any ongoing burden. With regard to demonstrating facts related to the conditions enumerated in proposed § 1005.33(h), the Bureau believes that any related record retention would be a usual and customary practice by providers under the Final Rule, and therefore there would be no additional burden associated with this provision.


In certain circumstances when a remittance transfer provider resends a remittance transfer to correct an error caused by incorrect or insufficient information provided by a sender, the proposal would require that the provider give the sender simplified disclosures rather than the pre-payment disclosures and receipt generally required by the Final Rule. In some cases, the proposal would permit providers to rely solely on information that is already required to be included on pre-payment disclosures and receipts; under other circumstances, the proposal would require the simplified disclosures to include one additional piece of information that is not required on existing disclosures: the date that the provider will make the remittance transfer. Though the Bureau expects that some providers may avoid these circumstances altogether or incorporate modifications into those they would carry out to comply with the Final Rule, in the interest of providing a conservative estimate, the Bureau estimates that the modified disclosure requirement would require a one-time change to an existing form that would take each provider eight hours to make.


The Bureau also estimates that to reflect the proposed changes regarding certain errors, remittance transfer providers would spend, on average, one hour, to update written policies and procedures designed to ensure compliance with respect to the error resolution requirements applicable to remittance transfer providers under § 1005.33(g).


The Bureau expects that the requirement for a simplified set of disclosures would also reduce providers’ ongoing burden, by eliminating the need to provide both a pre-payment disclosure and a receipt under covered circumstances. However, because the Bureau expects that the covered circumstances would arise very infrequently, the Bureau expects that this burden reduction would be minimal.


13. Estimated Total Annual Non-Labor / Capital Cost Burden to Respondents or Recordkeepers

None.

14. Estimated Cost to the Federal Government


As the CFPB does not typically collect any information, the cost to the CFPB is negligible.

15. Program Changes or Adjustments



The Bureau is requesting a program change of 11,625 hours (from 4,005,122 to 4,016,747). This change in burden results from the proposal to amend 12 CFR Part 1005 (“Regulation E”).


This proposal is estimated to impose a one-time burden of 22,149 hours and reduce ongoing burden by 10,494 hours on an on-going basis, for a net increase in burden of 11,625 hours.


The increase in one-time burden is due to efforts that respondents would either be required to make or would be expected to make voluntarily to modify error resolution processes, modify disclosures given to consumers and make process changes to calculate the information provided on those disclosures, and to provide notice to consumers about consumers’ potential responsibility for certain mistakes.


The reduction in on-going burden would come from changes to requirements with regard to respondents’ obligation to provide information about certain foreign taxes and fees imposed by transfer recipient institutions. These changes would relieve the burden on respondents to gather and update information about those taxes and fees.


16. Plans for Tabulation, Statistical Analysis, and Publication


Not applicable.


17. Display of Expiration Date


Not applicable.


18. Exceptions to the Certification Requirement


None.


B. COLLECTIONS OF INFORMATION EMPLOYING STATISTICAL METHODS


Not applicable.


1 This number includes (1) the 1,904,000 hours that the Bureau obtained from other Federal agencies as part of its “restatement of Regulation E”; (2) the 631,000 hours of one-time burden and 1,468,000 hours of ongoing burden estimated for the Final Rule; (3) the 2,122 hours of one-time burden estimated for the August Final Rule; and (4) the 22,149 hours of one time burden and the reduction of 10,494 hours in on-going burden from the December proposal.

2 In applying for its initial approval from OMB for this control number under an emergency clearance, the CFPB relied on the estimates previously developed by the Board, OCC, OTS, FDIC, NCUA, and FTC concerning the number of entities subject to Regulation E and the hours of paperwork burden under the statute (for a detailed breakdown of the burden estimates of the prudential regulators and the FTC, please reference the other agencies’ supporting statements for Regulation E, which can be found at www.reginfo.gov). The CFPB’s enforcement authority is not necessarily limited to the entities covered by these agencies’ estimates. In some instances, information regarding actual burden hours or dollar costs, or breakdowns of these hours or costs was not available from the other agencies. In those cases, CFPB estimated the relevant figures based on data provided by the OCC and in some cases by the Board.

3The Dodd-Frank Act exempts certain motor vehicle dealers from CFPB’s enforcement authority.  However, due to the difficulty of making a reliable estimate of those dealers, the FTC has attributed to itself the PRA burden for all motor vehicle dealers.  This attribution does not change actual enforcement authority.

4 31,000+600,000 hours.

5 61,000+1,407,000 hours.

6 However, if certain disclosed information on the receipt provided prior to the first transfer in a series of preauthorized transfers changes before the date of the transfer, the provider must provide a receipt to the consumer within a reasonable time prior to the scheduled date of the next preauthorized remittance transfer.

7 For the purpose of computing PRA burden, the Bureau assumes that respondents needing to disclose the date of the transfer and other information in connection with subsequent preauthorized remittance transfers scheduled at least five business days from the date of the transfer will elect to modify an existing disclosure with this information. However, these respondents maintain the flexibility to disclose this information in a separate disclosure if they choose to do so.

8 This represents the Bureau’s half of the burden incurred by the 500 money transmitter respondents.

9 This represents the Bureau’s half of the burden incurred by the 500 money transmitter respondents.

10 This represents the Bureau’s half of the burden incurred by the 500 money transmitter respondents.

11 This represents the Bureau’s half of the burden incurred by the 500 money transmitter respondents.

12 This represents the Bureau’s half of the burden incurred by the 500 money transmitter respondents.

13 The decrease in respondents relative to the PRA analysis for the August Final Rule reflects a change in the number of insured depository institutions and credit unions supervised by the Bureau, and a revision by the Bureau of the estimated number of state-licensed money transmitters that offer remittance services. The revised estimate is based on subsequent analysis of publicly available state registration lists and other information about the business practices of licensed entities. The decrease in burden relative to what was previously reported for the Final Rule from the revised entity counts is not included in the change in burden reported here. However, the revised entity counts are used for the purpose of calculating other changes in burden that would arise from the proposal. The Bureau notes that there may be other entities that are not insured depository institutions or credit unions and that serve as remittance transfer providers, such as broker-dealers or money transmission companies that are not state-licensed. However, the Bureau does not have an estimate of the number of any such entities. Furthermore, the Bureau notes that while its analysis in the February Final Rule attributed burden to the agents of state-licensed money transmitters, in this case, the Bureau expects that the changes in burden associated with this proposal would generally be borne only by money transmitters themselves, not their agents. In particular, the Bureau believes that money transmitters will generally gather and prepare recipient institution fee and foreign tax information centrally, rather than requiring their agents to do so. Similarly, the Bureau expects that money transmitters will generally investigate and respond to errors centrally, rather than asking their agents to take responsibility for such functions. Comment 30(f)-1 states that a person is not deemed to be acting as a remittance transfer provider when it performs activities as an agent on behalf of a remittance transfer provider.

14 This represents the Bureau’s half of the burden incurred by the 300 money-transmitter respondents.

12


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