CS-16-467 Federal Tax Deposit

FTD Alert Survey ICR Attachment

Date: January XX, 2016

Dear Taxpayer,

Reference: Customer Satisfaction Survey on Federal Tax Deposit (FTD) Alert Contacts

We need your help with an important research initiative to improve our service to America's taxpayers. We want to get feedback from taxpayers, like you, contacted during the last six months about a decrease or change in Federal Tax Deposits.

Within the next few days, you will receive a survey asking your opinion about your contact with a revenue officer from the Internal Revenue Service. Please direct this survey to the person who had the most recent contact with the IRS on this matter. The survey should take less than five minutes to complete. Once completed, return it in the postage paid return envelope.

While your participation in this survey is voluntary, we hope you will take this opportunity to provide us with your feedback. Your feedback will remain private to the extent allowed by law. The responses you provide will help us determine your overall satisfaction with the Federal Tax Deposit Alert process and assist us in making improvements to our program.

Our authority for requesting the information is 5 USC and 26 USC 7801.

To verify the authenticity of this survey, visit IRS.gov at https://www.irs.gov/uac/Customer-Satisfaction-Surveys. It will provide a reference to the Small Business/Self-employed Change in Federal Tax Deposit Customer Satisfaction Survey.

We appreciate your participation, and we thank you in advance for your assessment of our program.

Thank you for your cooperation.

Sincerely,

[will add signature when approved by Director]

Kristen Bailey

Small Business/Self-Employed

Director, Collection Policy

Letter #### (#-####)

Catalog Number ###Unique ID

Date: January XX, 2016

Dear Taxpayer,

Reference: Customer Satisfaction Survey on Federal Tax Deposit (FTD) Alert Contacts

A few days ago, you received a letter from the Internal Revenue Service, asking for your help with an important research initiative. The IRS is committed to improving its performance and service to the American taxpayer. As part of this process, we are administering a nationwide survey to gather information from those who have had contact with IRS employees and services.

Your business is receiving this survey because you were contacted by a revenue officer due to a decrease or change in Federal Tax Deposits. Please direct this survey to the person who had the most recent contact with the IRS on this matter. We would like your opinion regarding that experience and the service you received from IRS. Your response is critical to the improvement of IRS’s service. We encourage your response.

Participation is voluntary. IRS will keep your responses private to the extent allowed by law and we will group your responses with others. No identifying information will be associated with your responses.

This brief survey should take less than five minutes to complete. Please use the postage-paid reply envelope to return your completed survey.

Our authority for requesting the information is 5 USC and 26 USC 7801.

To verify the authenticity of this survey, visit IRS.gov at https://www.irs.gov/uac/Customer-Satisfaction-Surveys. It will provide a reference to the Small Business/Self-employed Change in Federal Tax Deposit Customer Satisfaction Survey.

Thank you in advance for your cooperation. Your honest opinion will help bring about improvements in service for America’s taxpayers.

Sincerely,

[will add signature when approved by Director]

Kristen Bailey

Small Business/Self-Employed

Director, Collection Policy

Enclosures:
Survey
Return Envelope
Privacy Act Notice

Letter #### (#-####)

Catalog Number ###Unique ID

Date: January XX, 2016

Dear Taxpayer,

Reference: Customer Satisfaction Survey on Federal Tax Deposit (FTD) Alert Contacts

IRS recently sent you a survey asking for your help with an important research initiative. If you have already completed the survey, thank you. If you have not already done so, please take a few minutes to ensure the attached survey is directed to the person who had the most recent contact with the IRS.

We are administering a nationwide survey to taxpayers who have had contact with a revenue officer from the Internal Revenue Service during the last six months. We want to know your opinions about the revenue officer contact and your decrease or change in Federal Tax Deposits. Your responses are critical to the accuracy of this research.

All responses will be private to the extent allowed by law and your participation is voluntary. We will group your responses with others and no individual reply can be traced back to any one person or business.

This brief survey should take less than five minutes to complete. Please use the enclosed postage-paid reply envelope to return the completed survey.

Our authority for requesting the information is 5 USC and 26 USC 7801.

To verify the authenticity of this survey, visit IRS.gov at https://www.irs.gov/uac/Customer-Satisfaction-Surveys. It will provide a reference to the Small Business/Self-employed Change in Federal Tax Deposit Customer Satisfaction Survey.

The IRS is committed to improving its performance and service to the American public. A first step in this process is to gather reliable information from those who have had contact with IRS, services, and employees. Your opinion will help bring about this improvement.

Thank you, in advance, for your cooperation.

Sincerely,

[will add signature when approved by Director]

Kristen Bailey

Small Business/Self-Employed

Director, Collection Policy

Enclosures:
Survey
Return Envelope
Privacy Act Notice

Letter #### (#-####)

Catalog Number ###Unique ID