CS-16-466 Outreach Survey

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-16-466 Outreach Survey Instruments for OMB

CS-16-466 Outreach Survey

OMB: 1545-1432

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Script for recruitment. This script is sent via email, if email addresses are available. Otherwise, this information is presented at the conclusion of the event.


TE/GE Education & Outreach Survey

The IRS is committed to delivering quality customer service. You can help in this important mission by completing this survey about the IRS outreach event you recently attended. This voluntary survey takes less than three minutes to complete and your responses will be anonymous.


You will be asked for an event number. Your event number is [insert number]


To complete this survey click here.
































The Paperwork Reduction Act requires that the IRS display an OMB control number on all public information requests. The OMB Control Number for this study is 1545-1432. Also, if you have any comments regarding the time estimates associated with this study or suggestions on making this process simpler, please write to the Internal Revenue Service, Tax Products Coordinating Committee, SE:W:CAR:MP:T:T:SP, 1111 Constitution Ave. NW, Washington, DC 20224.

TE/GE Education & Outreach Survey


Employee Plans (EP) events will enter a number between 1 and 33332.

Exempt Organizations (EO) events will enter a number between 33333 and 66665

Government Entities (GE) events will enter a number betweeen 66666 and 99999.


*1. Please enter the event number provided(*Required)

Enter a number (Minimum 1, Maximum 99999).





2. Please indicate your overall satisfaction with the presentation

Select one.



Very satisfied


Somewhat satisfied


Neither satified nor dissatisfied


Somewhat dissatisfied


Very dissatisfied



Q3 answered by EO and GE only


3. Please rate the extent to which you agree or disagree with the following statements

Select one per row.



Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Not Applicable

The content presented was helpful







The stated learning objectives were met







The program material contributed to the achievement of the learning objectives







The program material was accurate







The content will help me to perform my work







The presenter(s) was effective in delivering the content







The technology used was satisfactory









Q4 answered by EP only


4. Please rate the extent to which you agree or disagree with the following statements

Select one per row.



Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Not Applicable

The content presented was helpful







The stated learning objectives were met







The program material was accurate







The program material contributed to the achievement of the learning objectives







The content will help me save for retirement







The presenter(s) was effective in delivering the content







The technology used was satisfactory










5. Please rate the extent to which you agree or disagree with the following statement

Select one per row.



Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Not Applicable

The delivery mechanism (e.g. Webinar, Phone Forum) was appropriate for the content presented










6. Was the duration of the presentation:

Select one.



Too short

(Answer question number 6.1.)


Just right


Too long

(Answer question number 6.2.)




6.1 Please explain the reason(s) you felt the presentation was too short.









6.2 Please explain the reason(s) you felt the presentation was too long.








Q7 answered by EO only


7. How did you hear about this event (check all that apply)?

Select all that apply.



IRS email


IRS newsletter


IRS website (www.irs.gov)


Other government agency


Sponsoring university or organization


Professional/trade organization


Colleague or friend


State association of nonprofits


Employer/volunteer organization


Social media (Twitter, Facebook, Pinterest, etc.)


Other media (newspaper, TV, radio, etc.)


Other



Q8 answered by EP and GE only


8. How did you hear about this event (check all that apply)?

Select all that apply.



IRS email


IRS newsletter


IRS website


IRS other (Answer question number 8.1.)


Non-IRS website (Answer question number 8.2.)


Professional/Trade organization (Answer question number 8.3.)


Friend or associate


Employer


Media (newspaper, TV, radio, etc.)


Other

(Answer question number 8.4.)




8.1 You selected "IRS Other", Please specify:





8.2 You selected "Non-IRS Website". Please Specify:





8.3 You selected "Professional/Trade Organization." Please specify:





8.4 You selected "Other." Please specify:





9. Based on your experience at this event, how likely are you to attend future events with IRS speakers?

Select one.



Very likely


Somewhat likely


Somewhat unlikely


Very unlikely




10. What did you like about this presentation?









11. What would you like to change about this presentation?









12. What additional topics would you like to see addresed at future IRS outreach presentations?









13. Do you have any other suggestions or comments to help us improve future presentations and events?








Q14 answered by EP only


14. Which of the following describes you (check all that apply)?

Select all that apply.



Practitioner (attorney, CPA, actuary, enrolled retirement plan agent, third party administrator)


Retirement plan sponsor (employer)


Retirement plan participant (employee)


Individual taxpayer (IRA owner and beneficiary)


Enrolled agent


Other

(Answer question number 14.1.)




14.1 You indicated other, please specify:




Q15 answered by EO only


15. Which of the following best describes you (check all that apply)?

Select all that apply.



Nonprofit employee


Nonprofit volunteer


Nonprofit board member or officer


Tax professional


Other

(Answer question number 15.1.)




15.1 You indicated other, please specify:




Q16 answered by GE only


16. Which of the following describes you (check all that apply)?

Select all that apply.



Issuer


Conduit borrower


Legal counsel


Investor


Federal agency


Underwriter/Financial or market analyst


External tax professional


Government/Tribal entity manager


Government/Tribal entity employee


Internal attorney or accountant


Other

(Answer question number 16.1.)




16.1 You indicated other, please specify:




The Paperwork Reduction Act requires that the IRS display an OMB control number on all public information requests. The OMB Control Number for this study is 1545-1432. Also, if you have any comments regarding the time estimates associated with this study or suggestions on making this process simpler, please write to the Internal Revenue Service, Tax Products Coordinating Committee, SE:W:CAR:MP:T:T:SP, 1111 Constitution Ave. NW, Washington, DC 20224.

File Typeapplication/msword
File TitleTE/GE Education & Outreach Survey
Authork2jnb
Last Modified ByDepartment of Treasury
File Modified2016-02-25
File Created2016-02-25

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