MCSA-5881 Qualitative Discussion Guide ONE-on-one In Depth Intervi

Qualitative: Drivers
10/23/12

U.S. Department of Transportation
Federal Motor Carrier Safety Administration

OMB Control Number: 2126-XXXX
Expiration Date:

MCSA-5881
A federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure
to comply with a collection of information subject to the requirements of the Paperwork Reduction Act unless that collection of information
displays a current valid OMB Control Number. The OMB Control Number for this information collection is 2126-XXXX. Public reporting for this
collection of information is estimated to be approximately 30 minutes per response, including the time for reviewing instructions, gathering the
data needed, and completing and reviewing the collection of information. All responses to this collection of information are voluntary and
confidentiality will be provided to the extent allowed by law. Send comments regarding this burden estimate or any other aspect of this
collection of information, including suggestions for reducing this burden to: Information Collection Clearance Officer, Federal Motor Carrier
Safety Administration, MC-RRA, 1200 New Jersey Avenue, SE, Washington, D.C. 20590-0001.

Survey Research to Support Revisions to the Agency’s
Electronic Onboard Recorder (EOBR) Rule
Qualitative Discussion Guide
One-on-one In Depth Interview with Drivers
Recruitment Questionnaire
Introduction:
R1. Hello, my name is (INTERVIEWER NAME) and I’m calling from Abt SRBI, a national polling and
survey company. We’re conducting a very important research project about truck driving for the
Federal Motor Carrier Safety Administration, and (NAME ON SAMPLE) was scientifically selected as
one of the people we should include in the research project. May I please speak to (NAME ON
SAMPLE)?
1
2
3
4
5

Speaking to person on list
Person on phone asks what this is about
Person on sample is coming to the phone
Person on sample is unavailable
No such person/refused

Skip to R4
Continue with R2
Skip to R3
Set up callback appointment
Thank and terminate

R2. The Federal Motor Carrier Safety Administration wants to include the opinions of people like (NAME
ON SAMPLE) as part of its decisions about truck driving. This is only a research project. May I
please speak to (NAME ON SAMPLE)?
1
2
3

Person on sample is coming to the phone
Person on sample is unavailable
No such person/refused

Continue with R3
Set up callback appointment
Thank and terminate

R3. Hello, my name is (INTERVIEWER NAME) and I’m calling on behalf of the Federal Motor Carrier
Safety Administration. We’re conducting a very important research project on truck driving, and your
name was scientifically selected as one of the people we should include in the research project.
1
2
3

Continue
Not a good time
Refused

Set up callback appointment
Thank and terminate

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Qualitative: Drivers
10/23/12
R4. The purpose of this discussion is to understand more about truck drivers and how they feel about
their jobs. Before we proceed, this research project involves discussions of regulations and
compliance, and management practices. But everything you say will be kept confidential, and what
you say will never be connected to you or the company you work for. Your participation is voluntary;
it is not mandatory. Do you understand and are you willing to continue?
1
2

Continue
Refused

Thank and terminate.

R5. I have a few preliminary questions. Have you held a commercial drivers license at some point in the
past 12 months? (If so, continue. Otherwise terminate.)
R6. And in the past 12 months did you drive a truck to transport freight? (If so, continue. Otherwise
terminate.)
R7. During that time were you required to keep a record of your hours? (If so, continue. Otherwise
terminate.)
R8. Hours records can be kept a variety of ways. Sometimes they are kept on paper logs. Sometimes
they are automatically recorded when the truck starts or stops, or when the driver manually starts it
logging. How were your hours logged?
1
2
3
4
5

On paper
Electronically
Both (company changes systems)
Both (driver worked for different companies)
Other (SPECIFY ____________)

IF ELECTRONICALLY, ASK:
R9. Was it done with a stand-alone logging device that did nothing else, or was it part of a system which
had other capabilities as well?
1
2
3

Stand-alone device
Part of a system with other capabilities
Both (at one job or at different companies)

REFER TO ANSWERS TO R8. IF 1, “ON PAPER,” DRIVER QUALIFIES FOR NON-USER QUOTA. IF
ANSWERS 2-4, DRIVER QUALIFIES FOR USER QUOTA.
CHECK QUOTAS TO SEE IF DRIVER’S QUOTA GROUP IS STILL OPEN. IF NOT OPEN, THANK
AND TERMINATE. IF OPEN, CONTINUE WITH Q6.
6. I’d like to set up an appointment for someone to talk to you in greater depth about your job. The
discussion will last about a half hour, but because your time is valuable we will send you a check for
$25 to compensate you for your giving us your time.
SET UP APPOINTMENT FOR INTERVIEW.

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