Usability Test for Consumer Satisfaction Survey of the CFPB Consumer Complaint Intake Form

Generic Clearance for Consumer Complaint and Information Collection System (Testing and Feedback)

OMB: 3170-0042

IC ID: 210221

Information Collection (IC) Details

View Information Collection (IC)

Usability Test for Consumer Satisfaction Survey of the CFPB Consumer Complaint Intake Form
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey Communications CR Usability Testing Survey Communications.pdf Yes Yes Fillable Fileable
Other-CR Usability Survey Instrument CR Questionaire Mock Up Usability Test.pdf Yes Yes Fillable Fileable

Economic Development Financial Sector Oversight

 

20 0
   
Individuals or Households
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 20 0 20 0 0 0
Annual IC Time Burden (Hours) 3 0 3 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
IC Request Form for CR Usability Survey IC Form 3170-0042 CR Usability Testing.pdf 01/30/2014
CR Generic Inventory Correlation Table Generic Clearance 3170-0042 Survey Ques Inventory Correlation Table 1-28-2014.xlsx 01/30/2014
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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