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Federal forms, ICRs, and supporting documents

Information Collection

Consumer Financial Protection Bureau (CFPB) Inquiries Consumer Satisfaction Survey (Consumer Response)

IC 215361 under ICR 201307-3170-002 · OMB 3170-0042.

Documents and Forms
Document Name
Document Type
Other-Communications
Other-Questionaire Structure
Other-Script Alternate
IC Document
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Consumer Financial Protection Bureau (CFPB) Inquiries Consumer Satisfaction Survey (Consumer Response) 10366
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Communications CFPB Inquiries Consumer Satisfaction Survey - Communications_v2_clean.pdf Yes Yes Fillable Fileable
Other-Questionaire Structure Questionnaire Structure with Call Agent Guidance.xlsx Yes Yes Fillable Fileable
Other-Script Alternate CFPB Inquiries Consumer Satisfaction Survey - Script additions_ALTERNATE.pdf Yes Yes Fillable Fileable

Economic Development Financial Sector Oversight

 

4,000 0
   
Individuals or Households
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 4,000 0 4,000 0 0 0
Annual IC Time Burden (Hours) 667 0 667 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
IC Template - Inquires Survey IC Template_-Inquiries (FINAL).pdf 02/26/2015
Usability Test Summary CFPB Inquiries Consumer Satisfaction Survey - Usability summary.pdf 02/26/2015
Generic Clearance Mapping Inquiry questions_Generic Clearance Mapping.xlsx 02/26/2015
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.