Appendix B

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Overview

Appendix B
Appendix C
Assumptions

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Sheet 1: Appendix B

APPENDIX B	Estimated Burden to the Public in Hours				Estimated "In-House" Costs in Dollars to the Public
	1st Year	2nd Year	3rd Year	Average	1st Year	2nd Year	3rd Year	Average
(A) Collection of Routing Information
Cost to providers for development, testing, and deployment of systems to automatically obtain, retain, and provision routing information from registered users. [NewProviders x Hours/Provider x Software Cost/Hour amortized over three years]	0	0	0	0	$0	$0	$0	$0
Annual cost to providers for maintenance of systems to automatically obtain, retain, and provision routing information from registered users. [Providers x Hours/Provider x Software Cost/Hour]	2500	2500	2500	2500	$65,000	$65,000	$65,000	$65,000
Cost to providers for configuring consumer premises equipment for automatic provisioning of routing information. [Number of registrations each year x Configuration attempts needing follow-up x Hours/User x Service costs/Hour]	5500	5500	5500	5500	$58,000	$58,000	$58,000	$58,000
Cost to users for configuring consumer premises equipment for automatic provisioning of routing information. [Number of registrations each year x (User hours + (Configuration attempts needing follow-up x Follow-up hours/user) x User costs/Hour]	9600	9600	9600	9600	$83,000	$83,000	$83,000	$83,000
Routing Information (Proposed Revised Requirement) Cost to providers for development, testing, and deployment of systems to remove any toll free number that has not been transferred to a subscription with a toll free service provider and for which the user is the subscriber of record, and to ensure that the toll free number of a user that is associated with a geographically appropriate NANP number will be associated with the same URI as that geographically appropriate NANP telephone number. [Providers x Hours/Provider x Software Cost/Hour amortized over three years]	9800	9800	9800	9800	$394,334	$394,334	$394,334	$394,334
Subtotal	27400	27400	27400	27400	$600,334	$600,334	$600,334	$600,334
(B) Provisioning of Routing Information
Costs to providers and users of provisioning routing information included in (A) above	(hours included in (A) above)				(costs included in (A) above)
(C) Collection of Registered Location
Cost to providers for development, testing, and deployment of a webpage to collect registration information, including FAQs, etc., and to develop a separate tracking system for mail-in registration. [NewProviders x Hours/Provider x Software cost/Hour amortized over three years]	100	100	100	100	$3,068	$3,068	$3,068	$3,068
Annual cost to providers for maintenance of systems associated with registration services. [Providers x Hours/Provider x Software cost/Hour]	3000	3000	3000	3000	$154,100	$154,100	$154,100	$154,100
Cost to providers for registration. [Number of registrations each year x Telephone Registrations x Hours/User x Service Cost/Hour]	2750	2750	2750	2750	$56,893	$56,893	$56,893	$56,893
Cost to users for registration. [Number of registrations each year x ((Online registrations x User hours) + (Telephone registrations x Hours/user)) x User Cost/Hour]	9790	9790	9790	9790	$145,000	$145,000	$145,000	$145,000
Cost to providers for Registered Location updates. (Number of users x Number of updates x Telephone updates x Hours/User x Service Cost/Hour)	660	660	660	660	$19,199	$19,199	$19,199	$19,199
Cost to users for Registered Location updates. (Number of users x Number of updates x ((Online updates x User hours) + (Telephone updates x Hours/User)) x User Cost/Hour)	4600	4600	4600	4600	$80,086	$80,086	$80,086	$80,086
Subtotal	20800	20800	20800	20800	$455,278	$455,278	$455,278	$455,278
(D) Provisioning of Registered Location and other information to ALI databases
Cost to providers to develop, test, and deploy automated system for provisioning information to ALI databases. [NewProviders x Hours/Provider x Software cost/Hour amortized over three years]	400	400	400	400	$14,500	$14,500	$14,500	$14,500
Annual cost to providers to maintain automated system for provisioning information to ALI databases. [Providers x Hours/Provider x Software cost/Hour]	3760	3760	3760	3760	$293,880	$293,880	$293,880	$293,880
Subtotal	4160	4160	4160	4160	$308,380	$308,380	$308,380	$308,380
(E) User Advisory
Costs to providers and users of posting and reading advisory included in (C) above (First Numbering Order)	(hours included in (C) above)				(costs included in (C) above)
(Second Numbering Order)
Costs to providers to revise user advisory posted on website and included in promotional materials. [Providers x Hours/Provider x Attorney Cost/Hour amortized over three years]	200	200	200	200	$4,091	$4,091	$4,091	$4,091
Costs to users to read revised advisory posted on website and included in promotional materials. [New users x Hours/user x User Cost/Hour]	1780	1780	1780	1780	$30,990	$30,990	$30,990	$30,990
User Advisory (Proposed Revised Requirement)
Costs to providers to revise user advisory posted on website and included in promotional materials to include the additional information regarding toll free issues. [Providers x Hours/Provider x Attorney Cost/Hour amortized over three years]	100	100	100	100	$2,046	$2,046	$2,046	$2,046
Subtotal	2080	2080	2080	2080	$37,127	$37,127	$37,127	$37,127
(F) Record of Affirmative Acknowledgement
Costs to providers of overseeing electronic storage of affirmative acknowledgement for users registered online. [Providers x Cost/Provider x Software cost/Hour]	96	96	96	96	$3,499	$3,499	$3,499	$3,499
Subtotal	96	96	96	96	$3,499	$3,499	$3,499	$3,499
(G) Ascertaining Registration Status
Costs to providers to collect and verify dial-around user's registration status. [Users x Percentage of users that dial-around x Average number of dial-around calls per user x Hours to verify x Service Cost/Hour]	14560	14560	14560	14560	$404,010	$404,010	$404,010	$404,010
Costs to dial-around users to verify registration status. [Users x Percentage of users that dial-around x Average number of dial-around calls per user x Hours to verify x User Cost/Hour]	14560	14560	14560	14560	$234,009	$234,009	$234,009	$234,009
Subtotal	29120	29120	29120	29120	$638,019	$638,019	$638,019	$638,019
(H) Verifying Registration Information
Costs to providers to process online verifications. [Registrations x Percent verifications online x Hours to process x Service Cost/Hour]	2448	2448	2448	2448	$42,620	$42,620	$42,620	$42,620
Costs to users to submit online verifications. [Registrations x Percent verifications online x Hours to submit x User Cost/Hour]	2448	2448	2448	2448	$42,620	$42,620	$42,620	$42,620
Costs to providers to process mail-in verifications. [Registrations x Percent verifications mailed in x Hours to process x Service Cost/Hour]	6100	6100	6100	6100	$177,449	$177,449	$177,449	$177,449
Costs to users to submit mail-in verifications. [Registrations x Percent verifications mailed in x Hours to submit x User Cost/Hour]	1390	1390	1390	1390	$7,300	$7,300	$7,300	$7,300
Subtotal	12386	12386	12386	12386	$269,989	$269,989	$269,989	$269,989
(I) Pass-Through Petitions
Costs to providers to file petitions with Commission to pass costs through to consumers. [Providers x Frequency of Petitions x Hours to File Petition/Provider x Attorney Cost/Hour]	256	256	256	256	$7,855	$7,855	$7,855	$7,855
Subtotal	256	256	256	256	$7,855	$7,855	$7,855	$7,855
(J) CPE Information Exchange
Costs to providers to develop software to share information with new default providers regarding existing CPE. [Providers x Hours/Provider x Software Cost/Hour amortized over three years]	1200	1200	1200	1200	$24,548	$24,548	$24,548	$24,548
Costs to providers to exchange CPE information when user changes default providers. [Users x Percent of users changing providers x Providers per Change x Hours/Provider x Service Cost/Hour]	1723	1723	1723	1723	$50,122	$50,122	$50,122	$50,122
Subtotal	2923	2923	2923	2923	$74,670	$74,670	$74,670	$74,670
Cumulative Total	99221	99221	99221	99221	$2,395,151	$2,395,151	$2,395,151	$2,395,151
Annual Responses
Routing information collections	1,480,000
Provisions of routing information to the TRS Numbering Directory	1,480,000
Registered location collections	250,000
Provisions to the ALI databases	250,000
Advisories	160,000
Affirmative acknowledgements	160,000
Revised advisories	160,000
Numbering Directory queries to determine registration status	3,262,500
Registration verifications	160,000
Petitions seeking pass-through of numbering costs	24
Information exchanges after default provider switch	121,600
Numbering Directory transactions for toll free subscriptions and matches with URI associated with geographically appopriate NANP number	850
User advisories addressing toll free issues	32
Total Number of Annual Responses Over the Next Three Years	7,485,006
Total Number of Annual Responses	2,495,002

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Sheet 2: Appendix C

APPENDIX C	Estimated Burden to the Public in Dollars
	2009	2010	2011	Average
(A) Collection of Routing Information
Annual cost to providers for additional server space, memory, communications, and backup/recovery service associated with routing information systems. [Providers x Costs/Provider]	$31,200	$31,200	$31,200	$31,200
Subtotal, Capital and Startup Cost	$0	$0	$0	$0
Subtotal, Operation, Maintenance, and Services Cost	$31,200	$31,200	$31,200	$31,200
Subtotal	$31,200	$31,200	$31,200	$31,200
(B) Provisioning of Routing Information
Costs to providers and users of provisioning routing information included in (A) above	(costs included in (A) above)
(C) Collection of Registered Location
Annual cost to providers for additional server space, memory, communications, and backup/recovery service associated with registration systems. [Providers x Costs/Provider]	$31,200	$31,200	$31,200	$31,200
Subtotal, Capital and Startup Cost	$0	$0	$0	$0
Subtotal, Operation, Maintenance, and Services Cost	$31,200	$31,200	$31,200	$31,200
Subtotal	$31,200	$31,200	$31,200	$31,200
(D) Provisioning of Registered Location and other information to ALI databases
Cost to providers of gateway routers. [Number of routers x Costs/Router / Router amortization]	$2,100,000	$2,100,000	$2,100,000	$2,100,000
Costs to providers for dedicated lines between gateway routers and specialized routers. [Number of connections x Costs/Connection]	$1,940,000	$1,940,000	$1,940,000	$1,940,000
Costs to providers for access to Wireline E911 Network and related services. [Number of users x Costs/User]	$132,500	$147,500	$155,000	$145,000
Subtotal, Capital and Startup Cost	$2,100,000	$2,100,000	$2,100,000	$2,100,000
Subtotal, Operation, Maintenance, and Services Cost	$2,072,500	$2,087,500	$2,095,000	$2,085,000
Subtotal	$4,172,500	$4,187,500	$4,195,000	$4,185,000
(E) User Advisory
Costs to providers and users of posting and reading advisory included in (C) above	(costs included in (C) above)
(F) Record of Affirmative Acknowledgement
Costs to providers and users of obtaining affirmative acknowledgement included in (C) above	(costs included in (C) above)
Costs to providers of storing paper records of affirmative acknowledgement for users registered over the telephone. [Cumulative number of registrations x Telephone registrations / Paper record per cubic foot * Cost per cubic foot]	$671	$854	$1,016	$847
Subtotal, Capital and Startup Cost	$0	$0	$0	$0
Subtotal, Operation, Maintenance, and Services Cost	$671	$854	$1,016	$847
Subtotal	$671	$854	$1,016	$847
(G) Interstate TRS Fund Submission
Costs to providers to collect and submit costs of complying with the numbering and emergency handling requirements of the Order.	(no exterior costs)
Capital and Startup Cost for First Numbering Order	$2,100,000	$2,100,000	$2,100,000	$2,100,000
Operation, Maintenance, and Services Cost for First Numbering Order	$2,135,571	$2,150,754	$2,158,416	$2,148,247
Total for First Numbering Order	$4,235,571	$4,250,754	$4,258,416	$4,248,247
(E) User Advisory (Revised)
Costs to providers of revising user advisory.	(no exterior costs)
(H) Message Notifying Callers of New Number
Costs to providers of creating message to notify callers of new number.	(no exterior costs)
(I) Ascertaining Registration Status
Costs to providers of ascertaining registration status of dial-around users.	(no exterior costs)
(J) Verifying Registration Information
Cost to providers of storing paper records of mail-in verifications. [Cumulative number of registrations x Percent verifications mailed in / Paper record per cubic foot * Cost per cubic foot]	$2,684	$3,414	$4,066	$3,388
Subtotal, Capital and Startup Cost	$0	$0	$0	$0
Subtotal, Operation, Maintenance, and Services Cost	$2,684	$3,414	$4,066	$3,388
Subtotal	$2,684	$3,414	$4,066	$3,388
(K) Pass-Through Petitions
Costs to providers of petitioning Commission to pass-through certain costs to consumers.	(no exterior costs)
(L) CPE Information Exchange
Costs to providers of exchanging CPE information with former and new default providers.	(no exterior costs)
Capital and Startup Cost for Second Numbering Order	$0	$0	$0	$0
Operation, Maintenance, and Services Cost for Second Numbering Order	$2,684	$3,414	$4,066	$3,388
Total for Second Numbering Order	$2,684	$3,414	$4,066	$3,388
Cumulative Capital and Startup Cost	$2,100,000	$2,100,000	$2,100,000	$2,100,000
Cumulative Operation, Maintenance, and Services Cost	$2,138,255	$2,154,168	$2,162,482	$2,151,635
Cumulative Total	$4,238,255	$4,254,168	$4,262,482	$4,251,635

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Sheet 3: Assumptions

Providers	12
NewProviders	2
Users2008	200,000
Users2009	265,000
Users2010	295,000
Users2011	310,000
UsersChange	20%
Registrations2009	305,000
Registrations2010	83,000
Registrations2011	74,000
UsersUpdate	40%
HourlySoftware	$61.37
HourlyService	$29.09
HourlyUser	$17.41
MaintainRouting	$2,600.00
MaintainRegister	$2,600.00
HoursDevelopRouting	800
HoursMaintainRouting	250
HoursDevelopRegister	300
HoursMaintainRegister	250
HoursDevelopProvisioning	1600
HoursMaintainProvisioning	400
HoursModifyAdvisory	40
HoursStorage	12
HoursCPEFix	300
HoursCostCollection	8
HoursCostPassthrough	16
HoursNewNumber	0.1
HoursDialAround	0.008
HoursOnlineVerify	0.017
HoursMailinVerify	0.3
HoursCPEExchange	0.017
ConfigureUser	0.20
ConfigureFollowup	30%
ConfigureProvider	0.30
RegisterUser	0.15
RegisterContact	10%
RegisterProvider	0.25
UpdateUser	0.05
UpdateContact	10%
UpdateProvider	0.08
UserAdvisory	0.05
UserOnlineVerify	0.017
UserMailinVerify	0.15
UsersProxy	90%
UsersDialAround	75%
UsersOnlineVerifyPercent	60%
CostCollectionFrequency	12
PassthroughFrequency	4
AverageDialArounds	15
Gateways	75
GatewayPrice	$140,000.00
GatewayAmortization	5
ConnectSameCity	75
ConnectNewCity	125
PriceSameCity	$4,200.00
PriceNewCity	$13,000.00
ALI2009	$0.50
ALI2010	$0.50
ALI2011	$0.50
PaperStorage	500
PaperCost	$11.00