Appendix G2 Cafeteria Observation

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Special Nutrition Program Operations Study (SNOPS)

Appendix G2 Cafeteria Observation

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Appendix G2


CAFETERIA OBSERVATION GUIDE






CAFETERIA OBSERVATION GUIDE



School Name: _________________________________________________________

Observer Name: _________________________________________________________

Date: ______________________________ SFA ID: _______ School ID: _______

Grades: _______________



If the school does not serve breakfast, check here and go to Section II, Lunch Observation.


IShape1 . Breakfast Observations


A. Location


1. Where is breakfast served in the school?


[ ] Cafeteria only

[ ] Classroom only

[ ] Both cafeteria and classroom

[ ] Other locations, SPECIFY _______________________________________________


2. Does the location for breakfast vary by grade within the school?

[ ] Yes

[ ] No


3. How many locations (that is, indoor rooms or areas where students can get a reimbursable breakfast) are there in the school?


_______________ Number of locations


IF THERE IS MORE THAN ONE LOCATION (CAFETERIA, CLASSROOM, ETC) IN USE FOR BREAKFAST, OBSERVE THE ONE THAT SERVES THE MOST STUDENTS. DESCRIBE THE LOCATION OBSERVED.






4. What other uses does the eating space have during the breakfast period?


[ ] None

[ ] Gymnasium

[ ] Entry or hallway

[ ] Enrichment classes

[ ] Club meetings or other student meetings

[ ] School staff meetings

[ ] Parent meetings

[ ] Other (Specify)

5. Is there a courtyard or other outdoor space where students are permitted to eat breakfast?

[ ] Yes

[ ] No SKIP TO SECTION B


6. Are tables and seating available?


[ ] Yes, tables and seating

[ ] Yes, benches or other seating only

[ ] No


7. How many tables and seats are available?


Number of tables: ______________

Number of benches: ____________

Number of chairs: ______________

Other seating? (SPECIFY TYPE and NUMBER) ________________


7a. Are students sitting on the ground?


[ ] Yes, most of the students

[ ] Yes, about half of the students

[ ] Yes, a few of the students

[ ] No



8. Is the area covered or enclosed?

[ ] Yes, covered and enclosed

[ ] Yes, covered only

[ ] Yes, enclosed but not covered

[ ] No



B. Food Lines


1. How many serving lines are there? Count all food lines.


_____________

Total number of lines


2. How many cashiers are there?


______________

Number of cashiers


3. Are reimbursable meals and a la carte items offered to students in the same serving line?

[ ] Yes

[ ] No SKIP TO Q5


4. Are a la carte items offered at the beginning, middle or end of the line? [CHECK ALL THAT APPLY]


Yes No

  1. Beginning [ ] [ ]

  2. Middle [ ] [ ]

  3. End [ ] [ ]


5. Are fruits and vegetables offered at the beginning, middle or end of the line? [CHECK ALL THAT APPLY]


Yes No

  1. Beginning [ ] [ ]

  2. Middle [ ] [ ]

  3. End [ ] [ ]


6. Are food items like bananas, apples and oranges pre-cut, pre-sliced or pre-peeled to ease consumption for students, especially younger students?


[ ] Yes

[ ] No


7. Is accurate information (e.g., signage) about choosing a reimbursable meal available near or at the beginning of each serving line?

[ ] Yes

[ ] No


8. Are students instructed on how to properly select food items to create a reimbursable meal in each line?

[ ] Yes

[ ] No


9. Are students properly instructed on Offer versus Serve, if applicable?

[ ] Yes

[ ] No


10. Under Offer versus Serve, are students instructed to take the minimum required amounts of fruits and vegetables?

[ ] Yes

[ ] No


11. Are trays available to help students carry their food?

[ ] Yes

[ ] No




12. Where are milk products kept during breakfast service?


[ ] Refrigerated case or counter

[ ] On ice

[ ] In a portable cooler

[ ] In a milk dispenser

[ ] Unrefrigerated counter, table or cart

[ ] Other ________________________________


13. Are at least two types of milk offered?

[ ] Yes

[ ] No


14. Are only low fat and fat-free milk offered?

[ ] Yes

[ ] No


15. If flavored milk is offered, is it fat-free?

[ ] Yes

[ ] No

[ ] Not offered


16. What food safety measures are taken? (PLEASE CHECK ALL THAT APPLY):


[ ] Food service employees wear hair restraints

[ ] Food service employees wear gloves

[ ] Spills are wiped up quickly

[ ] Food is properly wrapped and covered

[ ] Cold/hot foods are stored properly to maintain recommended temperatures

[ ] There is a sneeze guard on the salad bar (If no salad bar, check here [ ])

[ ] Other (___________________________________________________________________)


17. Do students serve any foods themselves?


[ ] Yes, all items SKIP TO Q19

[ ] Yes, some items GO TO Q18

[ ] No SKIP TO Q19


18. Which of the following items do students self-serve?


[ ] Wrapped or pre-packaged items

[ ] Drinks

[ ] Salad bar

[ ] Other (specify ________________)


19. Are the self-service stations an appropriate height for young children?

[ ] Yes

[ ] No, needed but not available

[ ] Not needed, no young children

[ ] Not needed, no self-serve at this cafeteria




20. Are there sneeze guards or other covering over self-serve foods?

[ ] Yes

[ ] No

[ ] No self-serve foods


21. Approximately how long did students wait in line prior to receiving their meal?

[ ] Less than 5 minutes

[ ] 5 to 10 minutes

[ ] More than 10 minutes

[ ] Varies depending on the popularity of the specific serving line


22. How many minutes prior to classes starting does the cafeteria stop serving breakfast?

[ ] Less than 5 minutes

[ ] 5 to 10 minutes

[ ] More than 10 minutes



C. Plate Waste

  1. In general, how much of the following types of foods is being tossed into the waste disposal containers by students?



Foods

None

Some

About half

Most

All

Not Served

a. Fluid Milk

b. Main dish/entrée

c. Bread/bread alternate

d. Salad/raw vegetables

e. Cooked vegetables

f. Fruit

g. Desserts

h. Other (Specify ______________)

i. Other (Specify _______________)



D. Seating Area

If all students eat breakfast in a classroom, check here and go to Section II, Lunch Observation

.






1. Were there always enough seats for all of the students eating?

[ ] Yes

[ ] No


2. How much do students get up and move around during the course of the meal period?


[ ] No apparent limits on movement

[ ] Limited movement (throw out trash, get more food, etc.)

[ ] No movement. All stay in seats



3. What is the noise level in the cafeteria during the meal?


[ ] Very noisy – have to shout to talk to someone you are sitting next to

[ ] Noisy – have to raise your voice a little to talk to someone sitting next to you

[ ] Normal to quiet – can speak normally to someone sitting next to you


4. Was there adult supervision during the meal service?

[ ] Yes

[ ] No SKIP TO Q9


5. Did it appear that there are enough staff on-hand to help the meal period run smoothly?

[ ] Yes SKIP TO Q7

[ ] No


6. Which areas were short staffed: (Check all that apply)

[ ] food service

[ ] adult supervision for students

[ ] janitorial staff


7. Did any staff members sit at the tables with students during breakfast?

[ ] Yes

[ ] No


8. How often during breakfast did a cafeteria or other school staff signal students to quiet down?

[ ] 4 times or more

[ ] 1-3 times

[ ] Never


9. Is there a “trading table” in use during breakfast? A trading table is a place where students put food they have not tasted.


[ ] Yes

[ ] No


10. What cleanup is done after breakfast? (Check all that apply)

[ ] Wipe tables

[ ] Pick up trash

[ ] Sweep or mop floors

[ ] Empty trash containers


11. Did any students continue to eat breakfast after classes started for the day?

[ ] Yes

[ ] No



II. Lunch Observations


A. Location


1. Is lunch served in the same location as breakfast?

[ ] Yes SKIP TO Q3

[ ] No

[ ] Not applicable, don’t serve breakfast


2. Where is lunch served in the school?

[ ] Cafeteria only

[ ] Classroom only

[ ] Both cafeteria and classroom

[ ] Other locations, SPECIFY _______________________________________________


3. Does the location for lunch vary by grade within the school?

[ ] Yes

[ ] No


4. How many locations (that is, indoor rooms or areas where students can get a reimbursable lunch) are in the school?


_______________

Number of locations



IF THERE IS MORE THAN ONE LOCATION (CAFETERIA, CLASSROOM, ETC) IN USE FOR LUNCH, OBSERVE THE ONE THAT SERVES THE MOST STUDENTS. DESCRIBE THE LOCATION OBSERVED.





5. What other uses did the eating space have during the lunch period? (Check all that apply)

[ ] None

[ ] Gymnasium

[ ] Entry or hallway

[ ] Enrichment classes

[ ] Club meetings

[ ] Other meetings for students

[ ] School staff meetings

[ ] Parent meetings

[ ] Other (SPECIFY)


6. Is there a courtyard or other outdoor space where students are permitted to eat lunch?

[ ] Yes

[ ] No SKIP TO SECTION B


7. Are tables and seating available?


[ ] Yes, tables and seating

[ ] Yes, benches or other seating only

[ ] No


8. How many tables and seats are available?


Number of tables: ______________

Number of benches: ____________

Number of chairs: ______________

Other seating? (SPECIFY TYPE and NUMBER) ________________


8a. Are students sitting on the ground?


[ ] Yes, most of the students

[ ] Yes, about half of the students

[ ] Yes, a few of the students

[ ] No



9. Is the area covered or enclosed?

[ ] Yes, covered and enclosed

[ ] Yes, covered only

[ ] Yes, enclosed but not covered

[ ] No



B. Food Lines


1. How many serving lines are there? Count all food lines.


_____________

Total number of lines


2. How many cashiers are there?


______________

Number of cashiers


3. Are reimbursable meals and a la carte items offered to students in the same serving line?


[ ] Yes

[ ] No SKIP TO Q5




4. Are a la carte items offered at the beginning, middle or end of the line? [CHECK ALL THAT APPLY]


Yes No

  1. Beginning [ ] [ ]

  2. Middle [ ] [ ]

  3. End [ ] [ ]


5. Are fruits and vegetables offered at the beginning, middle or end of the line? [CHECK ALL THAT APPLY]


Yes No

  1. Beginning [ ] [ ]

  2. Middle [ ] [ ]

  3. End [ ] [ ]


6. Are food items like bananas, apples and oranges pre-cut, pre-sliced or pre-peeled to ease consumption for students, especially younger students?

[ ] Yes

[ ] No


7. Is accurate information (e.g., signage, my plate posters, etc. ) about choosing a reimbursable meal available near or at the beginning of each serving line?

[ ] Yes

[ ] No


8. Are students instructed on how to properly select food items to create a reimbursable meal in each line?

[ ] Yes

[ ] No


9. Are individual food items identified as healthier choice food items?

[ ] Yes

[ ] No


10. Are students properly instructed on Offer versus Serve, if applicable?

[ ] Yes

[ ] No


11. Under Offer versus Serve, are students instructed to take the minimum required amounts of fruits and vegetables?

[ ] Yes

[ ] No


12. Are trays available to help students carry their food?

[ ] Yes

[ ] No




13. Where are milk products kept during lunch service?


[ ] Refrigerated case or counter

[ ] On ice

[ ] In a portable cooler

[ ] In a milk dispenser

[ ] Unrefrigerated counter, table or cart

[ ] Other ________________________________


14. Are at least two types of milk offered?

[ ] Yes

[ ] No


15. Are only low fat and fat-free milk offered?

[ ] Yes

[ ] No


16. If flavored milk is offered, is it fat-free?

[ ] Yes

[ ] No


17. What food safety measures are taken? (PLEASE CHECK ALL THAT APPLY):


[ ] Food service employees wear hair restraints

[ ] Food service employees wear gloves

[ ] Spills are wiped up quickly

[ ] Food is properly wrapped and covered

[ ] Cold/hot foods are stored properly to maintain recommended temperatures

[ ] There is a sneeze guard on the salad bar (If no salad bar, check here [ ])

[ ] Other (___________________________________________________________________)


18. Do students serve any foods themselves?


[ ] Yes, all items SKIP TO Q20

[ ] Yes, some items GO TO Q19

[ ] No SKIP TO Q20


19. Which of the following items do students self-serve?


[ ] Wrapped or pre-packaged items

[ ] Drinks

[ ] Salad bar

[ ] Other (specify _________________)


20. Are the self-service stations an appropriate height for young children?

[ ] Yes

[ ] No, needed but not available

[ ] Not needed, no young children or no self-serve at this cafeteria




21. Are there sneeze guards or other covering over self-serve foods?

[ ] Yes

[ ] No

[ ] No self-serve foods


22. Overall, how appealing does the food appear?


[ ] Very appealing Explain: __________________________________________________

[ ] Appealing

[ ] OK (Equal amount of appealing and unappealing food items)

[ ] Unappealing

[ ] Very unappealing Explain:__________________________________________________


23. Is there a microwave oven available to all students to cook or heat food?

[ ] Yes, students who purchase food at school or bring food from home can use microwave GO TO Q24

[ ] Only students who purchase food onsite can use the microwave GO TO Q24

[ ] Only students who bring food from home can use the microwave GO TO Q24

[ ] No microwave is available for any student use SKIP TO Q25


24. How many students used the microwave?

[ ] None

[ ] A few

[ ] Constantly in use


25. What proportion of students brought versus purchased their lunch?


[ ] less than 10%

[ ] 10% to 25%

[ ] 26% to 50%

[ ] more than 50%


26. Were students of different grades in the line at the same time?

[ ] Yes

[ ] No


27. Approximately how long did students wait in line prior to receiving their meal?

[ ] Less than 5 minutes

[ ] 5 to 10 minutes

[ ] More than 10 minutes

[ ] Varies depending on the popularity of the specific serving line


28. How many minutes prior to the next lunch period does the cafeteria stop serving lunch?

[ ] Less than 5 minutes

[ ] 5 to 10 minutes

[ ] More than 10 minutes





C. Plate Waste

1. In general, how much of the following types of foods is being tossed into the waste disposal containers by students?



Foods

None

Some

About half

Most

All

Not Served

a. Fluid Milk

b. Main dish/entrée

c. Bread/bread alternate

d. Salad/raw vegetables

e. Cooked vegetables

f. Fruit

g. Desserts

h. Other (Specify ______________)

i. Other (Specify _______________)




If all students eat lunch in a classroom, check here and go to Section III, Cafeteria Characteristics

.


D. Seating Area




1. Were there enough seats for all of the students eating during each period?


Period

1 2 3 4 Overall

Yes [ ] [ ] [ ] [ ] [ ]

No [ ] [ ] [ ] [ ] [ ]


1a. IF NO, were additional seats made available?


[ ] Yes

[ ] No


2. How much do students get up and move around during the course of the meal period?


[ ] No apparent limits on movement

[ ] Limited movement (throw out trash, get more food, etc.)

[ ] No movement. All stay in seats


3. Are students required to sit with their classroom or grade during lunch?

[ ] Students sit with their assigned class

[ ] Students sit according to their current grade level

[ ] No assigned sitting policy




4. What is the noise level in the cafeteria during each lunch period?


Period


1

2

3

4

Overall

Very noisy – have to shout to talk to someone you are sitting next to

[ ]

[ ]

[ ]

[ ]

[ ]

Noisy – have to raise your voice a little to talk to someone sitting next to you

[ ]

[ ]

[ ]

[ ]

[ ]

Normal – can speak normally to someone sitting next to you

[ ]

[ ]

[ ]

[ ]

[ ]

Quiet – hardly anyone speaks

[ ]

[ ]

[ ]

[ ]

[ ]


5. Did adults supervise the children during the meal service?

[ ] Yes

[ ] No


6. Did it appear that there are enough staff on-hand to help the meal period run smoothly?

[ ] Yes

[ ] No SKIP TO Q9


7. Which areas were short staffed: (Check all that apply)

[ ] food service

[ ] adult supervision for students

[ ] janitorial staff


8. Did any staff members sit at the tables with the students during lunch?


[ ] Yes

[ ] No


9. How often during each period did a cafeteria or other school staff ask students to quiet down?



Period


1

2

3

4

Overall

4 times or more

[ ]

[ ]

[ ]

[ ]

[ ]

1 – 3 times

[ ]

[ ]

[ ]

[ ]

[ ]

Never

[ ]

[ ]

[ ]

[ ]

[ ]


10. Is there a trading table in use during lunch? A trading table is a place where students put food they have not tasted


[ ] Yes

[ ] No


11. How many of the students disposed of their own waste properly?

[ ] All

[ ] Most

[ ] Some

[ ] Very few

[ ] None




12. If there is more than one period for lunch, check if the following was done after each period?


Period

1 2 3 4 Overall Not

Applicable

Tables wiped down between sittings

[

]

[

]

[

]

[

]

[

]

[

]

Spills wiped off chairs

[

]

[

]

[

]

[

]

[

]

[

]

Trash swept up from floor

[

]

[

]

[

]

[

]

[

]

[

]

Spills mopped up from floor

[

]

[

]

[

]

[

]

[

]

[

]

Spills wiped off self-serve bar

[

]

[

]

[

]

[

]

[

]

[

]



13. Were students allowed to finish their lunch after their designated meal time lapsed?

[ ] Yes

[ ] No

[ ] Varied per class and/or grade level



III. Cafeteria Characteristics


IF MORE THAN ONE LOCATION (CAFETERIA, CLASSROOM, ETC) SERVES REIMBURSABLE LUNCHES ANSWER THIS SECTION ABOUT THE ONE THAT SERVES THE MOST STUDENTS


1. What is the condition of cafeteria itself?


Walls

[ ] Clean or newly painted, no holes, cracks, chips, or marks

[ ] Some marks or discolorations, or minor cracks or chips

[ ] Holes in wall, cracks wider than ¼ inch, or major discoloration – areas at least as large as this page (8 ½ x 11”)


Floor

[ ] Appear clean

[ ] Appear dirty

[ ] Smooth with no stains

[ ] Few or light colored stains or some unevenness

[ ] Discolored, holes or cracks, or very uneven


Ceiling

[ ] Clean, no stains or holes or sagging

[ ] Minor dis coloration, or small holes, or chips, or sagging

[ ] Major discoloration, or large or many holes, or very uneven


Windows

[ ] No windows

[ ] Clean, no major obstruction

[ ] Dirty, hard to see out


2. During meal service, how was the lighting level?


[ ] Too bright

[ ] Adequate

[ ] Too dim


3. During meal service, how was the temperature of the room?


[ ] Too hot

[ ] Adequate

[ ] Too cold


4. Are there any of the following types of decorations on the walls or ceiling in the cafeteria?

(PLEASE CHECK ALL THAT APPLY)

[ ] Murals

[ ] Student Art

[ ] Professional Art

[ ] Banners

[ ] Posters

[ ] Other (__________________________________________)

[ ] None of the above (SKIP TO Q6)



5. What type of educational information is posted on the cafeteria walls? (PLEASE CHECK ALL THAT APPLY):

[ ] Provide nutrition information

[ ] Promote healthy eating habits

[ ] Promote physical activity

[ ] Promote food safety (e.g., wash hands)

[ ] Other (___________________________________________)

[ ] No educational information posted


5a. (If any checked above) Is this information prominently displayed?


[ ] Yes

[ ] No


6. What is the shape of the tables? (PLEASE CHECK ALL THAT APPLY)


[ ] Long, rectangular

[ ] Square

[ ] Circular

[ ] Other (________________________________________________)


7. Are seats attached to tables?


[ ] Yes, bench seating

[ ] Yes, but separate seat for each student

[ ] No, separate, movable chairs


8. What is the condition of most of the tables and seats?


[ ] Excellent

[ ] Good

[ ] Fair

[ ] Poor


9. Are there handicapped accessible tables?


[ ] Yes

[ ] No


10. Are there tables and chairs in appropriate sizes for all students? Are smaller chairs available, if needed, for young children?


[ ] Yes

[ ] No, needed but not available

[ ] Not needed, no young children use this cafeteria


11. Is free drinking water available to students where school meals are served?


[ ] Yes

[ ] No (SKIP TO NEXT SECTION)




12. How is free drinking water made available to students during lunch?


[ ] Traditional water fountains located within cafeteria

[ ] Traditional water fountains located outside cafeteria within 20 feet

[ ] Water in pitchers, jugs, cups

[ ] Free bottled water

[ ] Commercial cooled water coolers

[ ] Cooled tap water (e.g., Igloo, Cambro)

[ ] Electronic water hydration station

[ ] Room temperature tap water

[ ] Other (SPECIFY _________________________________________)



13. During any of the meal periods, were waste disposal containers ever filled to overflowing while students were attempting to dispose of their waste?



Period


1

2

3

4

Overall

Yes

[ ]

[ ]

[ ]

[ ]

[ ]

No

[ ]

[ ]

[ ]

[ ]

[ ]


14. During meal service did you notice any “off” odors in the cafeteria, such as old garbage, chemical odors from disinfectants or other cleaners, diesel fumes from nearby traffic, etc.?


[ ] Yes (SPECIFY) ___________________

[ ] No






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