Agency Customer Satisfaction Surveys

Paperwork Reduction Act Statement
This voluntary survey contains information collections that are covered by the Office of Management and Budget clearance number
3150-0197, which expires 3/31/2014. The information provided will be used by the Nuclear Regulatory Commission to identify areas
where improvements can be made in the writing of vendor inspection reports. The burden to the public for these information
collections is estimated to average 15 minutes per response, including the time for completing and submitting the information
collection. Send comments regarding this burden estimate or any other aspect of these information collections, including
suggestions for reducing the burden, to the Information Services Branch (T-5 F53), U.S. Nuclear Regulatory Commission,
Washington, DC 20555-0001, or by email to [email protected]; and to the Desk Officer, Office of
Information and Regulatory Affairs, NEOB-10202, (3150-0197) Office of Management and Budget, Washington, DC 20503.

Vendor Inspection Report External Survey
Inspection Report Number: ______________________

Date: _________________

1. Was the violation or nonconformance clearly explained in the inspection report?
o
o
o

Yes
No
N/A

Comments:

2. Were the Notice of Nonconformance and/or Notice of Violation based on supported facts
rather than relying on subjective judgment?
o
o
o

Yes
No
N/A

Comments:

3. Were the technical issues described in a manner that was clearly understood?
o
o
o

Yes
No
N/A

Comments:

4. Was the inspection report publicly available within the agreed upon schedule?
o
o
o

Yes
No
N/A

Comments:

5. Was the information presented in the inspection report relevant and useful?
o
o

Yes
No

Comments:

6. Was the inspection report written in a clear and concise manner?
o
o

Yes
No

Comments:

7. If any, please provide any comments or recommendations about the inspection report in
the space below.

Submit Survey
Public Protection Notification
The NRC may not conduct or sponsor, and a person is not required to respond to, a request for
information or an information collection requirement unless the requesting document displays a
currently valid OMB control number.