30-day Notice

ORE 30 Day Notice.pdf

Collection of Qualitative Feedback on Agency Service Delivery

30-day Notice

OMB: 3225-0002

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Federal Register / Vol. 78, No. 141 / Tuesday, July 23, 2013 / Notices
COURT SERVICES AND OFFENDER
SUPERVISION AGENCY
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Court Services and Offender
Supervision Agency, CSOSA.
ACTION: 30-Day Notice and request for
comments.
AGENCY:

As part of a federal
government-wide effort to streamline
the process to seek feedback from the
public on service delivery, CSOSA is
seeking comment on the development of
the following proposed Generic
Information Collection Request (Generic
ICR): ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery’’ for approval
under the Paperwork Reduction Act
(PRA) (44 U.S.C. 3501 et seq.). This
notice announces our intent to submit
this collection to OMB for approval and
solicit comments on specific aspects for
the proposed information collection.
The Agency did not receive any
comments in response to the 60-Day
notice published in the Federal Register
on April 22, 2013, 77 FR 23755.
DATES: Consideration will be given to all
comments received by August 22, 2013.
ADDRESSES: You may submit written
comments to, the Office of Information
and Regulatory Affairs, Office of
Management and Budget, Attn: CSOSA
Desk Officer and to:
[email protected]. A copy
of any comments should be sent to:
Rorey Smith, Deputy General Counsel
and Chief Privacy Officer, Office of
General Counsel, Court Services and
Offender Supervision Agency, 633
Indiana Avenue NW., Room 1390,
Washington, DC 20004 or to
[email protected]. All comments
should reference the title of the
collection, ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.’’
Request For Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information including the
validity of the methodology and the
assumptions used; (c) ways to enhance
the quality, utility, and clarity of the

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information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
Comments submitted in response to
this notice may be made available to the
public. For this reason, please do not
include in your comments information
of a confidential nature, such as
sensitive personal information or
proprietary information. If you send an
email comment, your email address will
be automatically captured and included
as part of the comment that is placed in
the public docket and may be made
available on the Internet. Please note
that responses to this public comment
request containing any routine notice
about the confidentiality of the
communication will be treated as public
comments that may be made available to
the public notwithstanding the
inclusion of the routine notice.
For Further Information on the
Collection Contact: Rorey Smith, Deputy
General Counsel and Chief Privacy
Officer, Office of General Counsel, Court
Services and Offender Supervision
Agency, 633 Indiana Avenue NW.,
Room 1380, Washington, DC 20004,
(202) 220–5797 or to
[email protected].
For content support: Diane Bradley,
Assistant General Counsel, Office of
General Counsel, Court Services and
Offender Supervision Agency, 633
Indiana Avenue NW., Room 1375,
Washington, DC 20004, (202) 220–5364
or to [email protected].
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The information collection
activity will garner qualitative customer

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and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: the
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Described below is an overview of the
information collection, the projected
average estimates for the next three
years of the total number of respondents
and responses, and the amount of time
estimates:
Current Actions: New collection of
information.
Type of Review: New Collection.
Affected Public: Individuals currently
or recently under court-ordered
supervision by CSOSA, CSOSA
stakeholders including members of the
community (e.g., DC residents who
attend CSOSA community justice

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Federal Register / Vol. 78, No. 141 / Tuesday, July 23, 2013 / Notices

advisory network meetings) and
criminal justice systems (e.g., judges,
parole commissioners, etc.).
Estimated Number of Respondents:
1340.
Average Expected Annual Number of
activities: 3.
Average number of Respondents per
Activity: 447.
Annual responses: 1340.
Frequency of Response: Once per
request.
Average minutes per response: 7.
Burden hours: 145.
An agency may not conduct or sponsor and
a person is not required to respond to a
collection of information unless it displays a
current and valid Office of Management and
Budget control number.
Dated: July 18, 2013.
Rorey Smith,
Deputy General Counsel, Court Services and
Offender Supervision Agency.
[FR Doc. 2013–17650 Filed 7–22–13; 8:45 am]
BILLING CODE 3129–01–P

DEPARTMENT OF DEFENSE
Office of the Secretary
[Docket ID: DoD–2013–OS–0080]

Submission for OMB Review;
Comment Request

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ACTION:

Notice.

The Department of Defense has
submitted to OMB for clearance, the
following proposal for collection of
information under the provisions of the
Paperwork Reduction Act (44 U.S.C.
Chapter 35).
DATES: Consideration will be given to all
comments received by August 22, 2013.
Title, Associated Form and OMB
Number: Voice of Industry Survey; OMB
Control Number 0704–0472.
Type of Request: Reinstatement.
Number of Respondents: 12,238.
Responses per Respondent: 1.
Annual Responses: 12,238.
Average Burden per Response: 30
minutes.
Annual Burden Hours: 6,119 hours.
Needs and Uses: Executive Order
12829, ‘‘National Industrial Security
Program (NISP)’’ Section 202(a)
stipulates that the Secretary of Defense
shall serve as the Executive Agent for
inspecting and monitoring the
contractors, licensees, and grantees who
require or will require access to or who
store or will store classified information;
and for determining the eligibility for
access to classified information of
contractors, licensees, and grantees and
their respective employees. The

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Executive Agent has the authority to
issue, after consultation with affected
agencies, standard forms or other
standardization that will promote the
implementation of the NISP.
Department of Defense Directive
5105.42, ‘‘Defense Security Service,’’
dated August 3, 2010, delineates the
mission, functions, and responsibilities
of DSS. DSS functions and
responsibilities include the
administration and implementation of
the Defense portion of the NISP. This
survey will provide feedback on how
DSS is performing with respect to the
administration and implementation of
the NISP. Participation in the survey is
strictly voluntary.
Affected Public: Contractors,
licensees, and grantees in the NISP
under DSS cognizance.
Frequency: Annually.
Respondent’s Obligation: Voluntary.
OMB Desk Officer: Ms. Jasmeet
Seehra.
Written comments and
recommendations on the proposed
information collection should be sent to
Ms. Jasmeet Seehra at the Office of
Management and Budget, Desk Officer
for DoD, Room 10236, New Executive
Office Building, Washington, DC 20503.
You may also submit comments,
identified by docket number and title,
by the following method:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the
instructions for submitting comments.
Instructions: All submissions received
must include the agency name, docket
number and title for this Federal
Register document. The general policy
for comments and other submissions
from members of the public is to make
these submissions available for public
viewing on the Internet at http://
www.regulations.gov as they are
received without change, including any
personal identifiers or contact
information.
DOD Clearance Officer: Ms. Patricia
Toppings.
Written requests for copies of the
information collection proposal should
be sent to Ms. Toppings at WHS/ESD
Information Management Division, 4800
Mark Center Drive, East Tower, Suite
02G09, Alexandria, VA 22350–3100.
Dated: July 12, 2013.
Aaron Siegel,
Alternate OSD Federal Register Liaison
Officer, Department of Defense.
[FR Doc. 2013–17661 Filed 7–22–13; 8:45 am]
BILLING CODE 5001–06–P

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DEPARTMENT OF DEFENSE
Office of the Secretary
[Docket ID DoD–2013–OS–0140]

Privacy Act of 1974; System of
Records
Office of the Secretary, DoD.
Notice to add a new System of
Records.

AGENCY:
ACTION:

The Office of the Secretary of
Defense proposes to add a new system
of records, DWHS P50, iCompass,
Learning Management System (LMS), to
its inventory of record systems subject
to the Privacy Act of 1974 (5 U.S.C.
552a), as amended. This system will
manage and administer a Learning
Management System (LMS) for training
and development programs; for the
purpose of reporting, tracking, assessing
and monitoring training events, and
DoD Financial Management
certifications.
DATES: This proposed action will be
effective on August 23, 2013 unless
comments are received which result in
a contrary determination. Comments
will be accepted on or before August 22,
2013.
ADDRESSES: You may submit comments,
identified by docket number and title,
by any of the following methods:
* Federal Rulemaking Portal: http://
www.regulations.gov. Follow the
instructions for submitting comments.
* Mail: Federal Docket Management
System Office, 4800 Mark Center Drive,
East Tower, 2nd Floor, Suite 02G09,
Alexandria, VA 22350–3100.
Instructions: All submissions received
must include the agency name and
docket number for this Federal Register
document. The general policy for
comments and other submissions from
members of the public is to make these
submissions available for public
viewing on the Internet at http://
www.regulations.gov as they are
received without change, including any
personal identifiers or contact
information.
FOR FURTHER INFORMATION CONTACT: Ms.
Cindy Allard, Chief, OSD/JS Privacy
Office, Freedom of Information
Directorate, Washington Headquarters
Service, 1155 Defense Pentagon,
Washington, DC 20301–1155, or by
phone at (571)372–0461.
SUPPLEMENTARY INFORMATION: The Office
of the Secretary of Defense notices for
systems of records subject to the Privacy
Act of 1974 (5 U.S.C. 552a), as amended,
have been published in the Federal
Register and are available from the
address in FOR FURTHER INFORMATION
SUMMARY:

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