Call Center Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3060-1149 can be found here:

Documents and Forms

Document Name Document Type
CALL CENTER CUSTOMER SURVEY QUESTIONS.docx Other-Survey Question
call center survey PRA supporting statement 4 25 16.doc Supporting Statement IC Document

Information Collection (IC) Details

IC Title:	Call Center Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey Question			CALL CENTER CUSTOMER SURVEY QUESTIONS.docx		No		Printable Only

Line of Business: General Government

Subfunction: Central Fiscal Operations

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,300	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,300	3,300
Annual IC Time Burden (Hours)	110	110
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Supporting Statement	call center survey PRA supporting statement 4 25 16.doc	04/25/2016

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.