Form Training Web Site Training Web Site Training Web Site Satisfaction Survey

Web Page 1:

The U.S. Census Bureau's
Training Web Site
Satisfaction Survey 2011

The U.S. Census Bureau is conducting a study to evaluate its on-line presence and
services to you in regards to its Training Web site
. Your opinions and ideas are important
to us. We will use the findings from this study to help us make informed decisions about
users' expectations and needed improvements to the Training Web site.
Public reporting burden for this collection of information is estimated to average 5
minutes per response, including the time for reviewing instructions, searching existing
data sources, gathering and maintaining the data needed, and completing and reviewing
the collection of information. Respondents are not required to respond to any
information collection unless it displays a valid approval number from the Office of
Management and Budget.
Send comments regarding this burden estimate or any other aspect of this collection of
information, including suggestions for reducing this burden, to: Paperwork Project 06070760, U.S. Census Bureau, 4600 Silver Hill Road, Room 3K138, Washington, DC 20233.
You may e-mail comments to: [email protected]; use "Paperwork Project 06070760" as the subject.

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Web Page 2:

The U.S. Census Bureau's
Training Web Site
Satisfaction Survey 2011

OMB Number: 0607-0760
Expiration Date: February 28, 2014

1. From the following list, please mark the business sector that best describes your work.
College/university
Federal government
State, county, local or tribal government
Trade or professional association
Finance, insurance or real estate
Retail/wholesale company
Market research, advertising or consulting
Media
Religious, civic or political organization
Individual (students of any age, or other person with no business affiliations)
Other, please specify:

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2. Please indicate which of the following best describes your occupation/role.
Administrator
College/university student
Computer programmer, system analyst/ administrator, computer technician
Economist or social scientist
Health professional (physician, nurse, etc.)
Journalist
Librarian
Management consultant
Marketing or sales professional
Policy analyst
Professor/ teacher
Scientist/ engineer
Self employed
Senior management (president, VP, director, partner, etc.)
Statistician
Unemployed
Other, please specify:

3. Prior to today, how many times have you visited the Census Bureau's Training Web
site in the past 12 months?
Never
Once
2-5 Times
6-9 Times
10 or more Times

4. What is your level of knowledge in the following areas:
Very
Moderately
Slightly
Not
Experienced or Experienced or Experienced or Experienced or
Knowledgeable Knowledgeable Knowledgeable Knowledgeable

Navigating the Internet
Using statistical information
Accessing Census Bureau
information
Using Census Bureau data
5. What information do you most often look for on the training web site?
Dates/Times of training
Location
Training policies and general information
Cost of Training
Training agendas
Training presentations
Registration forms
Contact information
Other, please specify:

6. How satisfied are you with the Census Bureau's Training Web site?
Very
Satisfied

Satisfied

Very
Undecided Dissatisfied Dissatisfied

Ability to find what you are looking for
Clear instructions
Overall ease of use
Accuracy of information
Overall quality
7. Did you find the information you were looking for?
I
I
I
I

found all the information I needed
found most of the information I needed
found some of the information I needed
was unable to find any information I needed

8. If you experienced any difficulty using the Census Bureau's Training Web site or
finding information, were you able to locate help resources?
Yes
No

Which help resources did you use?

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9. What, if anything, should be done to improve the Census Bureau's Training Web site?

10. Which of the following is your PRIMARY way you access the internet?
Desktop Computer
Notebook or Laptop Computer
Tablet Computer
Smartphone
Other, please specify:

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Web Page 3:

The U.S. Census Bureau's
Training Web Site
Satisfaction Survey 2011

Your responses have been received. We will use results to help guide our decisions
about our programs and services to better meet your needs. Thank you for
participating.
To close this window, click the X in the upper right corner of the window.

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