NCUA.gov IA and Design Survey

NCUA.gov | Information Architecture + UI Design
NCUA is improving the information architecture (IA) of its website, NCUA.gov. The IA is how content on the website is organized. We have 
completed several internal and external excercises to arrive at our proposed IA. Please take 5 minutes to provide us with your feedback on these 
changes. At this stage, you will see the main menu items and first level content. Please keep in mind that this does not include all of the 
information found on NCUA.gov. Additional content will be found in the fourth, fifth, etc. levels of the IA. If you have considerations for where 
content should be found, please provide your feedback in the appropriate field. Thank you! 

*Please enter your contact information
Name
Email Address

NCUA.gov | Information Architecture + UI Design
Below is the proposed homepage design for NCUA.gov and two questions. 

NCUA.gov | Information Architecture + UI Design

*Rank the changes on a scale from 1 to 4, with 1 being "Not an Improvement" and

4 being "Significant Improvement"
Not an Improvement

Modest Improvement

Good Improvement

Significant Improvement

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

*How does this design compare to other federal financial regulators?
Worse

Equal

Better

No opinion

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

NCUA.gov | Information Architecture + UI Design
Provide any additional comments or suggestions on the proposed design (see image)
5
6  

NCUA.gov | Information Architecture + UI Design
Below is a diagram showing changes to the menu structure of NCUA.gov and two questions. 

*Rank the changes on a scale from 1 to 4, with 1 being "Not an Improvement" and

4 being "Significant Improvement"
Not an Improvement

Modest Improvement

Good Improvement

Significant Improvement

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

NCUA.gov | Information Architecture + UI Design

*Are the menu options logical (Services, Consumers, Credit Union Analysis, Regulation

& Supervision, and About NCUA)?

j Yes
k
l
m
n
j No
k
l
m
n

If no, please explain 

Provide any additional comments or suggestions on the proposed IA (see diagram)
5
6  
Thank you for your participation. If you have any questions, please contact us at [email protected], subject "IA & Design Survey"