30-Day FRN (2900-0744)(12-22-14)

30-Day FRN (2900-0744)(12-22-14).pdf

VBA Call Center Satisfaction Survey

30-Day FRN (2900-0744)(12-22-14)

OMB: 2900-0744

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tkelley on DSK3SPTVN1PROD with NOTICES

76452

Federal Register / Vol. 79, No. 245 / Monday, December 22, 2014 / Notices

notice solicits comments for information
needed to determine a veteran’s
eligibility for specially adapted housing
or special home adaptation grant.
DATES: Written comments and
recommendations on the proposed
collection of information should be
received on or before February 20, 2015.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Nancy J. Kessinger, Veterans Benefits
Administration (20M33), Department of
Veterans Affairs, 810 Vermont Avenue
NW., Washington, DC 20420 or email
[email protected].
Please refer to ‘‘OMB Control No.
2900–0132’’ in any correspondence.
During the comment period, comments
may be viewed online through the
FDMS.
FOR FURTHER INFORMATION CONTACT:
Nancy J. Kessinger at (202) 632–8924 or
FAX (202) 632–8925.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995 (Pub. L. 104–13; 44 U.S.C.
3501—21), Federal agencies must obtain
approval from the Office of Management
and Budget (OMB) for each collection of
information they conduct or sponsor.
This request for comment is being made
pursuant to Section 3506(c)(2)(A) of the
PRA.
With respect to the following
collection of information, VBA invites
comments on: (1) Whether the proposed
collection of information is necessary
for the proper performance of VBA’s
functions, including whether the
information will have practical utility;
(2) the accuracy of VBA’s estimate of the
burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Title: Application in Acquiring
Specially Adapted Housing or Special
Home Adaptation Grant, VA Form 26–
4555.
OMB Control Number: 2900–0132.
Type of Review: Revision of a
currently approved collection.
Abstract: Veterans with serviceconnected disability complete VA Form
26–4555 to apply for assistance in
acquiring specially adapted housing or
the special home adaptation grant. VA
will use the data collected to determine
the Veteran’s eligibility.
Affected Public: Individuals or
households.

VerDate Sep<11>2014

22:27 Dec 19, 2014

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Estimated Annual Burden: 1,000
hours.
Estimated Average Burden per
Respondent: 10 minutes.
Frequency of Response: On occasion.
Estimated Number of Respondents:
6,000.
Dated: December 17, 2014.
By direction of the Secretary:
Crystal Rennie,
VA Clearance Officer, Department of Veterans
Affairs.
[FR Doc. 2014–29849 Filed 12–19–14; 8:45 am]
BILLING CODE 8320–01–P

DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0744]

Agency Information Collection
Activities (Call Center Satisfaction
Survey) Under OMB Review
Veterans Benefits
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:

In compliance with the
Paperwork Reduction Act (PRA) of 1995
(44 U.S.C. 3501–21), this notice
announces that the Veterans Benefits
Administration, Department of Veterans
Affairs, will submit the collection of
information abstracted below to the
Office of Management and Budget
(OMB) for review and comment. The
PRA submission describes the nature of
the information collection and its
expected cost and burden and it
includes the actual data collection
instrument.

SUMMARY:

Comments must be submitted on
or before January 21, 2015.
ADDRESSES: Submit written comments
on the collection of information through
www.Regulations.gov, or to Office of
Information and Regulatory Affairs,
Office of Management and Budget, Attn:
VA Desk Officer; 725 17th St. NW.,
Washington, DC 20503 or sent through
electronic mail to oira_submission@
omb.eop.gov. Please refer to
‘‘OMB Control No. 2900–0744’’ in any
correspondence. During the comment
period, comments may be viewed online
through the FDMS.
FOR FURTHER INFORMATION CONTACT:
Crystal Rennie, Enterprise Records
Service (005R1B), Department of
Veterans Affairs, 810 Vermont Avenue
NW., Washington, DC 20420, (202) 632–
7492 or email [email protected].
Please refer to ‘‘OMB Control No. 2900–
0744’’ in any correspondence.
SUPPLEMENTARY INFORMATION:
DATES:

PO 00000

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Title: VBA Call Center Satisfaction
Survey.
OMB Control Number: 2900–0744.
Type of Review: Revision of a
currently approved collection.
Abstract: VBA maintains a
commitment to improve the overall
quality of service for Veterans. Feedback
from Veterans regarding their recent
experience to the VA call centers will
provide VBA with three key benefits to:
(1) Identify what is most important to
Veterans; (2) determine what to do to
improve the call center experience; and
(3) serve to guide training and/or
operational activities aimed at
enhancing the quality of service
provided to Veterans and active duty
personnel.
An agency may not conduct or
sponsor, and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number. The Federal Register
Notice with a 60-day comment period
soliciting comments on this collection
of information was published on July
11, 2014, at page 40205.
Affected Public: Individuals or
households.
Estimated Annual Burden: 3,600
hours.
Estimated Average Burden per
Respondent: 6 minutes.
Frequency of Response: On occasion.
Estimated Number of Respondents:
36,000.
Dated: December 17, 2014.
By direction of the Secretary.
Crystal Rennie,
VA Clearance Officer, Department of Veterans
Affairs.
[FR Doc. 2014–29836 Filed 12–19–14; 8:45 am]
BILLING CODE 8320–01–P

DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0005]

Agency Information Collection
(Application for Dependency and
Indemnity Compensation by Parent(s),
(Including Accrued Benefits and Death
Compensation)): Activity Under OMB
Review
Veterans Benefits
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:

In compliance with the
Paperwork Reduction Act (PRA) of 1995
(44 U.S.C. 3501–3521), this notice
announces that the Veterans Benefits
Administration (VBA), Department of
Veterans Affairs, will submit the

SUMMARY:

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