Information Collection

US Department of Labor National Contact Center Email Customer Satisfaction Survey

IC 211909 under ICR 201406-1225-002 · OMB 1225-0088.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1225-0088 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
US Department of Labor National Contact Center (DOL-NCC) Email Customer Satisfaction Survey (CSAT).docx www.dol.gov	Other-Web-based Survey
Supplemental Justification Supporting Statement for US DOL National Contact Center Email Customer Satisfaction Survey(20140629).docx Supplemental Justification Supporting Statement for U.S. Department of Labor National Contact Center Email Customer Satisfaction	IC Document

IC Title:

US Department of Labor National Contact Center Email Customer Satisfaction Survey

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Web-based Survey			US Department of Labor National Contact Center (DOL-NCC) Email Customer Satisfaction Survey (CSAT).docx	www.dol.gov	Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 85,000

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	85,000	85,000
Annual IC Time Burden (Hours)	4,250	4,250
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Supplemental Justification Supporting Statement for U.S. Department of Labor National Contact Center Email Customer Satisfaction Survey	Supplemental Justification Supporting Statement for US DOL National Contact Center Email Customer Satisfaction Survey(20140629).docx	06/29/2014

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.