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pdfVTrckS 2014 Awardee Survey
Form Approved
OMB No: 09201026
Exp. Date: 07/31/2017
Public reporting burden of this collection of information is estimated to average 60 minutes per response, including the
time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and
completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not
required to respond to a collection of information unless it displays a currently valid OMB control number. Send
comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for
reducing this burden to CDC/ATSDR Reports Clearance Officer; 1600 Clifton Road NE, MS D74, Atlanta, Georgia 30333;
ATTN: PRA (09200735)
CDC is seeking information on the overall awardee experience with VTrckS, so please coordinate with your VTrckS users
to submit only ONE survey per awardee office. Questions marked with an asterisk (*) require a response in order to
proceed. Thank you!
*1. Which awardee do you represent?
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VTrckS 2014 Awardee Survey
VTrckS Access
*2. Please indicate your level of agreement with the following statements regarding
VTrckS access:
Strongly
a. We know how to request VTrckS access for new
Strongly
Agree
Neutral
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awardee staff and/or provider users.
b. We know how to request VTrckS deactivation for
specific awardee staff and/or provider users, when
appropriate.
Please further explain your responses to the questions above, or provide other comments as desired.
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VTrckS 2014 Awardee Survey
Spend Plan Functionality
*3. Please indicate your level of agreement with the following statements regarding your
experience with Spend Plan functionality:
Strongly
a. We are able to complete monthly Spend Plan update
Strongly
Agree
Neutral
Disagree
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requirements in VTrckS.
b. We are able to use the Spend Plan in VTrckS as a
planning tool for all fund sources.
c. The new PO balance function within the brand
allocation section of the Spend Plan allows me to track
goods receipts/credits related to State/CHIP bulk orders.
d. We have information about doses and dollars in
places we need it within the Spend Plan.
Please further explain any of your responses to the questions above, or provide other comments as desired.
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VTrckS 2014 Awardee Survey
ExIS Interfaces
*4. Please indicate your level of agreement with the following statements regarding your
experience with ExIS interfaces:
Strongly
a. We can successfully upload data from our ExIS to
Strongly
Agree
Neutral
Disagree
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VTrckS through all planned ExIS interfaces.
b. After uploading data to VTrckS using an ExIS
interface, we know where to find it in VTrckS.
c. We effectively synchronize data in our ExIS with
VTrckS, including products available for ordering and
products shipped (along with NDC, lot number, and
expiration date).
Please further explain any of your responses to the questions above, or provide other comments as desired.
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VTrckS 2014 Awardee Survey
CRM and ECC Functionality
*5. Please indicate your level of agreement with the following statements regarding your
experience with CRM and ECC functionality:
Strongly
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Neutral
Disagree
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d. We are able to identify shipped and unshipped orders.
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e. We can successfully create and upload the Provider
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h. We can successfully modify vaccine returns in VTrckS.
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i. We can successfully create and complete wastage
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a. We are able to use the VTrckS review tool to help us
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manage provider orders.
b. The Mass Upload of marketing attributes is easy to
use.
c. We can manage orders and resolve issues in a timely
manner.
Fund Type Split Template.
f. We are able to use VTrckS to place bulk purchase
orders using state/local and CHIP funds.
g. We can successfully create and complete vaccine
returns in VTrckS.
orders in VTrckS.
Please further explain any of your responses to the questions above, or provide other comments as desired.
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VTrckS 2014 Awardee Survey
Reports
*6. Please indicate your opinion about the ease of using the following reports in SAP
Business Objects:
Very Easy to
Use
Easy to Use
Neutral
Not Easy to
Not At All
Use
Easy to Use
N/A
a. Provider enrollment (CRM 104/105)
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b. Provider profile (CRM 107)
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c. Provider list (CRM 106)
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d. Fund type split (CRM 111)
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e. Wastage report (CMR 108)
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f. Bulk order status (PUIR 105)
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g. Provider orders and deliveries (SD 104)
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h. Spend plan advanced purchase (SP 111)
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i. Spend plan monitoring (SP 101)
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j. Missing spend plan (SP 109/110)
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k. Aggregate monitoring [317 tracking] (SP 125)
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*7. Please indicate your level of agreement with the following statement regarding spend
plan reports in general:
The spend plan reports in
Strongly Agree
Agree
Neutral
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Strongly Disagree
N/A
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VTrckS provide me with
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manage my spend plan.
8. Please explain if there are any existing reports that are not meeting your needs.
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9. Please explain if there are any additional reports you need.
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VTrckS 2014 Awardee Survey
VTrckS Communications from CDC
*10. Please indicate your opinion of the usefulness of each of the CDC's VTrckS
communications tools/mechanisms listed below:
Not At All
Very Useful
Useful
Neutral
Not Useful
N/A
a. VTrckS Connection Newsletter
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b. VTrckS User Group BiMonthly Calls
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c. ExIS BiMonthly Calls
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d. Emails (routine and ad hoc)
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e. VTrckS discussion on EpiX Forum
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Useful
*11. Please indicate your level of agreement with the following statements regarding your
experience with VTrckS Communications from CDC staff (not the Contact Center):
Strongly
a. CDC effectively communicates VTrckS information
Strongly
Agree
Neutral
Disagree
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that we need/want.
b. CDC communications regarding VTrckS are timely and
occur with appropriate frequency (e.g., neither too often
nor too rarely).
Please share any additional feedback for the questions above, or regarding VTrckS communications in general.
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VTrckS 2014 Awardee Survey
VTrckS Training
*12. Please indicate your level of agreement with the following statements regarding your
experience with VTrckS trainings:
Strongly
Strongly
Agree
Neutral
Disagree
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b. The VTrcks Training Library is a helpful support tool.
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c. Our staff has taken advantage of the webinar
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a. The VTrckS training webinars offered by CDC are
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effective and timely (neither too frequent nor too rare).
recordings to webinars that we have not been able to
attend or for new staff that have come on board.
Please share any additional feedback for the questions above, or regarding VTrckS trainings in general.
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VTrckS 2014 Awardee Survey
Overall Satisfaction
*13. Please indicate your level of agreement with the following statements:
Strongly
a. VTrckS is an effective tool for vaccine ordering and
Strongly
Agree
Neutral
Disagree
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inventory/funds management.
b. We can access the necessary functionality in VTrckS
for all of our staff to do their jobs / perform their roles.
*14. What is the most positive impact your office has seen from VTrckS?
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*15. What is the most challenging aspect of the current system?
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16. Please feel free to share any additional feedback regarding your overall satisfaction
with VTrckS.
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Thank you very much for completing the VTrckS 2014 Awardee Survey. PLEASE CLICK THE 'DONE' BUTTON BELOW TO SUBMIT. If you have
any questions or concerns regarding this assessment, you may contact Julie Orta at [email protected].
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| File Type | application/pdf |
| File Modified | 2014-08-11 |
| File Created | 2014-08-11 |