30-day Federal Register Notice

5-16 30-day FRN for Fasttrack 1557-0248.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

30-day Federal Register Notice

OMB: 1557-0248

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Federal Register / Vol. 79, No. 95 / Friday, May 16, 2014 / Notices
35822, must be filed with the Surface
Transportation Board, 395 E Street SW.,
Washington, DC 20423–0001. In
addition, a copy of each pleading must
be served on Edward D. Greenberg, GKG
Law, P.C., Canal Square, 1054 ThirtyFirst Street NW., Washington, DC
20007.
Board decisions and notices are
available on our Web site at
‘‘www.stb.dot.gov.’’
Decided: May 12, 2014.
By the Board, Rachel D. Campbell,
Director, Office of Proceedings.
Derrick A. Gardner,
Clearance Clerk.
[FR Doc. 2014–11215 Filed 5–15–14; 8:45 am]
BILLING CODE 4915–01–P

DEPARTMENT OF THE TREASURY
Office of the Comptroller of the
Currency
Information Collection Activities:
Information Collection Renewal;
Submission for OMB Review; Financial
Management Policies—Interest Rate
Risk
Office of the Comptroller of the
Currency (OCC), Treasury.
ACTION: Notice and request for comment.
AGENCY:

The OCC, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a continuing information
collection, as required by the Paperwork
Reduction Act of 1995 (PRA).
In accordance with the requirements
of the PRA, the OCC may not conduct
or sponsor, and the respondent is not
required to respond to, an information
collection unless it displays a currently
valid Office of Management and Budget
(OMB) control number.
The OCC is soliciting comment
concerning renewal of its information
collection titled, ‘‘Financial
Management Policies—Interest Rate
Risk.’’ It also is giving notice that it has
submitted the collection to OMB for
review.

SUMMARY:

Comments must be submitted on
or before June 16, 2014.
ADDRESSES: Because paper mail in the
Washington, DC area and at the OCC is
subject to delay, commenters are
encouraged to submit comments by
email if possible. Comments may be
sent to: Legislative and Regulatory
Activities Division, Office of the
Comptroller of the Currency, Attention:
1557–0299, 400 7th Street SW., Suite

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DATES:

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3E–218, Mail Stop 9W–11, Washington,
DC 20219. In addition, comments may
be sent by fax to (571) 465–4326 or by
electronic mail to regs.comments@
occ.treas.gov. You may personally
inspect and photocopy comments at the
OCC, 400 7th Street SW., Washington,
DC 20219. For security reasons, the OCC
requires that visitors make an
appointment to inspect comments. You
may do so by calling (202) 649–6700.
Upon arrival, visitors will be required to
present valid government-issued photo
identification and to submit to security
screening in order to inspect and
photocopy comments.
All comments received, including
attachments and other supporting
materials, are part of the public record
and subject to public disclosure. Do not
enclose any information in your
comment or supporting materials that
you consider confidential or
inappropriate for public disclosure.
Additionally, please send a copy of
your comments by mail to: OCC Desk
Officer, 1557–0299, U.S. Office of
Management and Budget, 725 17th
Street NW., #10235, Washington, DC
20503, or by email to: oira submission@
omb.eop.gov.
FOR FURTHER INFORMATION CONTACT:
Johnny Vilela or Mary H. Gottlieb, OCC
Clearance Officers, (202) 649–5490, for
persons who are deaf or hard of hearing,
TTY, (202) 649–5597, Legislative and
Regulatory Activities Division, Office of
the Comptroller of the Currency, 400 7th
Street SW., Suite 3E–218, Mail Stop
9W–11, Washington, DC 20219.
SUPPLEMENTARY INFORMATION: Under the
PRA (44 U.S.C. 3501–3520), Federal
agencies must obtain approval from the
OMB for each collection of information
they conduct or sponsor. ‘‘Collection of
information’’ is defined in 44 U.S.C.
3502(3) and 5 CFR 1320.3(c) to include
agency requests or requirements that
members of the public submit reports,
keep records, or provide information to
a third party.
The OCC is proposing to extend OMB
approval of the following information
collection:
Report Title: Financial Management
Policies—Interest Rate Risk.
Frequency of Response: On occasion.
Affected Public: Business or other forprofit.
OMB Control No.: 1557–0299.
Estimated Number of Respondents:
500.
Estimated Total Burden: 20,000.
Abstract: This information collection
covers the recordkeeping burden for
maintaining data in accordance with
OCC’s regulation on interest rate risk
procedures, 12 CFR 163.176. The

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28595

purpose of the regulation is to ensure
that Federal savings associations are
managing their exposure to interest rate
risk appropriately. To comply with this
reporting requirement, institutions need
to maintain records sufficient for
determining how they monitor and
manage interest rate risk exposure
internally.
Comments: The OCC published a
notice for 60 days of comment regarding
the collection on February 14, 2014. 79
FR 9046. No comments were received.
Comments continue to be invited on:
(a) Whether the collections of
information are necessary for the proper
performance of the OCC’s functions,
including whether the information has
practical utility;
(b) The accuracy of the OCC’s
estimates of the burden of the
information collections, including the
validity of the methodology and
assumptions used;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected;
(d) Ways to minimize the burden of
information collections on respondents,
including through the use of automated
collection techniques or other forms of
information technology; and
(e) Estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: May 12, 2014.
Stuart E. Feldstein,
Director, Legislative and Regulatory Activities
Division.
[FR Doc. 2014–11395 Filed 5–15–14; 8:45 am]
BILLING CODE 4810–33–P

DEPARTMENT OF THE TREASURY
Office of the Comptroller of the
Currency
Agency Information Collection
Activities: Proposed Information
Collection; Submission for OMB
Review; Renewal of Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Office of the Comptroller of the
Currency (OCC), Treasury.
ACTION: Notice and request for
comments.
AGENCY:

The OCC, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a continuing information
collection, as required by the Paperwork
Reduction Act of 1995 (PRA).

SUMMARY:

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Federal Register / Vol. 79, No. 95 / Friday, May 16, 2014 / Notices

In accordance with the requirements
of the PRA, the OCC may not conduct
or sponsor, and the respondent is not
required to respond to, an information
collection unless it displays a currently
valid Office of Management and Budget
(OMB) control number.
The OCC is soliciting comment
concerning the renewal of its
information collection titled, ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.’’ The OCC also is giving notice
that it has sent the collection to OMB for
review.
DATES: Comments must be submitted on
or before June 16, 2014.
ADDRESSES: Because paper mail in the
Washington, DC area and at the OCC is
subject to delay, commenters are
encouraged to submit comments by
email if possible. Comments may be
sent to: Legislative and Regulatory
Activities Division, Office of the
Comptroller of the Currency, Attention:
1557–0248, 400 7th Street SW., Suite
3E–218, Mail Stop 9W–11, Washington,
DC 20219. In addition, comments may
be sent by fax to (571) 465–4326 or by
electronic mail to regs.comments@
occ.treas.gov. You may personally
inspect and photocopy comments at the
OCC, 400 7th Street SW., Washington,
DC 20219. For security reasons, the OCC
requires that visitors make an
appointment to inspect comments. You
may do so by calling (202) 649–6700.
Upon arrival, visitors will be required to
present valid government-issued photo
identification and to submit to security
screening in order to inspect and
photocopy comments.
All comments received, including
attachments and other supporting
materials, are part of the public record
and subject to public disclosure. Do not
enclose any information in your
comment or supporting materials that
you consider confidential or
inappropriate for public disclosure.
Additionally, please send a copy of
your comments by mail to: OCC Desk
Officer, 1557–0248, U.S. Office of
Management and Budget, 725 17th
Street NW., #10235, Washington, DC
20503, or by email to: oira submission@
omb.eop.gov.
FOR FURTHER INFORMATION CONTACT:
Johnny Vilela or Mary H. Gottlieb, OCC
Clearance Officers, (202) 649–5490, for
persons who are deaf or hard of hearing,
TTY, (202) 649–5597, Legislative and
Regulatory Activities Division, Office of
the Comptroller of the Currency, 400 7th
Street SW., Suite 3E–218, Mail Stop
9W–11, Washington, DC 20219.
SUPPLEMENTARY INFORMATION: Under the
PRA (44 U.S.C. 3501–3520), Federal

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agencies must obtain approval from the
OMB for each collection of information
they conduct or sponsor. ‘‘Collection of
information’’ is defined in 44 U.S.C.
3502(3) and 5 CFR 1320.3(c) to include
agency requests or requirements that
members of the public submit reports,
keep records, or provide information to
a third party. Section 3506(c)(2)(A) of
the PRA (44 U.S.C. 3506(c)(2)(A))
requires Federal agencies to provide a
60-day notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of an existing collection of
information, before submitting the
collection to OMB for approval. To
comply with this requirement, the OCC
is publishing notice of the proposed
collection of information set forth in
this document.
The OCC is proposing to extend OMB
approval of the following information
collection:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control No.: 1557–0248.
Description: The information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient and
timely manner, in accordance with the
Federal government’s commitment to
improving service delivery. Qualitative
feedback is information that provides
useful insights on perceptions and
opinions, but does not include
statistical surveys or quantitative results
that can be attributed to the population
of study. Qualitative feedback provides
insights into customer or stakeholder
perceptions, experiences, and
expectations; provides an early warning
of issues with service; and/or focuses
attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. Collections of
qualitative feedback allow for ongoing,
collaborative, and actionable
communications between the OCC, its
customers, and stakeholdersm and can
be useful in improving program
management.
The solicitation of feedback targets
areas such as timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. The OCC
uses the information generated through
the responses to inform and plan efforts
to improve or maintain the quality of
service offered to the public. If this
information is not collected, the OCC
will not have access to vital feedback
from customers and stakeholders.

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The OCC will submit a collection for
approval under this generic clearance
only if it meets the following
conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the
agency (if released, the agency must
indicate the qualitative nature of the
information);
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information, meaning that
the collections will not be designed or
expected to yield statistically reliable
results or used to reach general
conclusions about the population of
study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
attributed to the overall population.
This generic clearance for qualitative
information will not be used for
quantitative information collections that
are designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs to identify: the
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
conducting the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic

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Federal Register / Vol. 79, No. 95 / Friday, May 16, 2014 / Notices
mechanisms designed to yield
quantitative results.
As a general matter, these information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature.
The OCC used this collection twice in
2013 to obtain feedback from vendors
following OCC outreach sessions. The
collection allowed OCC business units
to solicit feedback from participants at
outreach events, access the participants’
experiences, and adjust future outreach
events. Specifically, it allowed the OCC
to generate Congressional reports on the
‘‘successes achieved and challenges
faced by the agency in operating
minority and women outreach
programs.’’ 12 U.S.C. 5452(e).
Type of Review: Regular review.
OMB Control No.: 1557–0248.
Type of Review: Regular review.
Affected Public: Businesses or other
for-profit.
Burden Estimate:
Average Expected Annual Number
of Activities: 3.
Average Number of Respondents
per Activity: 3,000.
Total Annual Responses: 9,000.
Frequency of Response: Once per
request.
Average Minutes per Response: 10.
Total Annual Burden Hours: 1,500.
Comments submitted in response to
this notice will be summarized and
included in the request for OMB
approval. All comments will become a
matter of public record. Comments are
invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
OCC, including whether the information
has practical utility;
(b) The accuracy of the OCC’s
estimate of the burden of the
information collection;
(c) Ways to enhance the quality,
utility, and clarity of the information to
be collected;
(d) Ways to minimize the burden of
the collection on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and
(e) Estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: May 12, 2014.
Stuart E. Feldstein,
Director, Legislative and Regulatory Activities
Division.
[FR Doc. 2014–11398 Filed 5–15–14; 8:45 am]
BILLING CODE 4810–33–P

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DEPARTMENT OF THE TREASURY
Office of the Comptroller of the
Currency
Agency Information Collection
Activities: Information Collection
Renewal; Submission for OMB Review;
General Reporting and Recordkeeping
Requirements by Savings
Associations
Office of the Comptroller of the
Currency (OCC), Treasury.
ACTION: Notice and request for comment.

28597

enclose any information in your
comment or supporting materials that
you consider confidential or
inappropriate for public disclosure.
Additionally, please send a copy of
your comments by mail to: OCC Desk
Officer, 1557–0266, U.S. Office of
Management and Budget, 725 17th
Street NW., #10235, Washington, DC
20503, or by email to: oira
[email protected].

AGENCY:

FOR FURTHER INFORMATION CONTACT:

The OCC, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a continuing information
collection, as required by the Paperwork
Reduction Act of 1995 (PRA).
An agency may not conduct or
sponsor, and a respondent is not
required to respond to, an information
collection unless it displays a currently
valid Office of Management and Budget
(OMB) control number.
The OCC is soliciting comment
concerning renewal of its information
collection titled, ‘‘General Reporting
and Recordkeeping Requirements by
Savings Associations.’’ The OCC is also
giving notice that it has sent the
collection to OMB for review.
DATES: Comments must be submitted on
or before June 16, 2014.
ADDRESSES: Because paper mail in the
Washington, DC area and at the OCC is
subject to delay, commenters are
encouraged to submit comments by
email if possible. Comments may be
sent to: Legislative and Regulatory
Activities Division, Office of the
Comptroller of the Currency, Attention:
1557–0266, 400 7th Street SW., Suite
3E–218, Mail Stop 9W–11, Washington,
DC 20219. In addition, comments may
be sent by fax to (571) 465–4326 or by
electronic mail to
[email protected]. You may
personally inspect and photocopy
comments at the OCC, 400 7th Street
SW., Washington, DC 20219. For
security reasons, the OCC requires that
visitors make an appointment to inspect
comments. You may do so by calling
(202) 649–6700. Upon arrival, visitors
will be required to present valid
government-issued photo identification
and to submit to security screening in
order to inspect and photocopy
comments.
All comments received, including
attachments and other supporting
materials, are part of the public record
and subject to public disclosure. Do not

Johnny Vilela or Mary H. Gottlieb, OCC
Clearance Officers, (202) 649–5490, for
persons who are deaf or hard of hearing,
TTY, (202) 649–5597, Legislative and
Regulatory Activities Division, Office of
the Comptroller of the Currency, 400 7th
Street SW., Suite 3E–218, Mail Stop
9W–11, Washington, DC 20219.
SUPPLEMENTARY INFORMATION: Under the
PRA (44 U.S.C. 3501–3520), Federal
agencies must obtain approval from the
OMB for each collection of information
they conduct or sponsor. ‘‘Collection of
information’’ is defined in 44 U.S.C.
3502(3) and 5 CFR 1320.3(c) to include
agency requests or requirements that
members of the public submit reports,
keep records, or provide information to
a third party.
The OCC is proposing to extend OMB
approval of the following information
collection:
Title: General Reporting and
Recordkeeping Requirements by Savings
Associations.
OMB Control No.: 1557–0266.
Type of Review: Regular review.
Abstract: This information collection
relates to reports and records required
by the following regulations:
• 12 CFR 152.11 (books and records,
Federal stock associations);
• 12 CFR 145.96(c) (agency business
records, Federal stock associations);
• 12 CFR 144.8 (communications
between members of a Federal mutual
savings association);
• 12 CFR 162.1 (regulatory reporting
requirements, each Federal savings
association and its affiliates);
• 12 CFR 163.1 (chartering
documents, each Federal savings
association);
• 12 CFR 163.47(e) (pension plans,
each Federal savings association or
service corporation);
• 12 CFR 172.6(b) (standard flood
hazard determination form, each
Federal savings association);
• 12 CFR 162.4 (audit of Federal
savings association, savings and loan
holding company, or affiliate); and
• 12 CFR 163.76(c) (offers and sales of
securities of a Federal savings
association or its affiliates in any office
of the savings association).

SUMMARY:

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