CBP Applicant Website Experience Survey

MAX Survey - (Available for use 2)

Page 1 of 9

(Available for use 2)
There are 22 questions in this survey

Website Experience Survey
[]
OMB Control No: 1651-0136
Expiration: 11/30/2017
This survey seeks your views regarding the CBP Careers Website. We are
interested in your feedback regarding the usefulness of the website.
This survey will take 3 minutes to complete.
All responses are anonymous.Thank you in advance for your participation.

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017

MAX Survey - (Available for use 2)

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[]Are you 18 years of age or older? *
Please choose only one of the following:

Yes
No

[]What made you want to visit the CBP.gov/Careers website?
Please choose only one of the following:

Recommendation from a CBP Recruiter
Recommendation from a Friend
Referral from a Current CBP Employee, Agent, or Officer
CBP Sponsored Event (i.e. Spartan Race)
Other (Please Specify)

[]While visiting the CBP.gov/Careers site, how informative did you find the
career information provided?
Please choose only one of the following:

Very informative
Somewhat Informative
Neutural
Somewhat Uninformative
Very Uninformative

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1/18/2017

MAX Survey - (Available for use 2)

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[]
How easy was it to find the information that you were looking for on the
CBP.gov/careers site
Please choose only one of the following:

Very Easy
Somewhat Easy
Neutral
Somewhat Difficult
Very Difficult

[]What information were you looking for on the CBP Careers Website?
Only answer this question if the following conditions are met:
Answer was 'Somewhat Difficult' or 'Very Difficult' at question '5 [WE3]' (How easy was it to find the information that
you were looking for on the CBP.gov/careers site )
Please write your answer here:

[]
After visiting the website, are you still planning on applying for a CBP
Position?
Please choose only one of the following:

Yes
No
Maybe

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017

MAX Survey - (Available for use 2)

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[]Why are you no longer planning on applying for a career in CBP?
Only answer this question if the following conditions are met:
Answer was 'No' at question '7 [WE4]' (After visiting the website, are you still planning on applying for a CBP
Position? )
Please write your answer here:

[]
What was your interest in joining CBP before visiting the CBP Careers
Website?
Please choose only one of the following:

Very High
High
Neither High nor Low
Low
Very Low

[]
Since visiting the CBP.gov/Careers site, how has your interest in joining CBP
been affected?
Please choose only one of the following:

I am much more interested
I am more interested
My interest has not changed
I am less interested
I am much less interested

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017

MAX Survey - (Available for use 2)

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[]
What is your opinion on the pictures and videos on the career site?
Please choose only one of the following:

Great Value
Some Value
Minimal Value

[]
Overall how would you rate your experience on the careers website today?
Please choose only one of the following:

Very Favorable
Somewhat Favorable
Neutral
Somewhat Unfavorable
Very Unfavorable

[]
Please use this area to enter any additional comments or suggestions
regarding the CBP.gov/Careers site
Please write your answer here:

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017

MAX Survey - (Available for use 2)

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Demographic Questions
[]What is your gender?
Please choose only one of the following:

Male
Female
Prefer not to Specify

[]What is your age?
Please choose only one of the following:

18-21 years old
22-24 years old
25-27 years old
28-30 years old
30-40 years old
41 years or older

[]
Are you of Hispanic, Latino, or Spanish origin?
Please choose only one of the following:

Yes
No

[]What is your race?
Please choose all that apply:

American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White

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1/18/2017

MAX Survey - (Available for use 2)

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[]What is the highest level of school you have completed?
Please choose only one of the following:

Some High School
High School Diploma
Some College, no degree
Associate Degree
Bachelor's Degree
Post-Bachelor's Education

[]What is your marital status?
Please choose only one of the following:

Single, never married
Married or Domestic Partnership
Widowed
Divorced
Separated

[]What is your current employment status?
Please choose only one of the following:

Employed
Self Employed
Homemaker
Student
Military
Unemployed

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017

MAX Survey - (Available for use 2)

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[]
Paperwork Reduction Act Statement: An agency may not conduct or sponsor
an information collection and a person is not required to respond to this
information unless it displays a current valid OMB control number and an
expiration date. The control number for this collection is 1651-0136. This
collection is voluntary. The estimated average time to complete this
application is 3 minutes. If you have any comments regarding the burden
estimate you can write to Paperwork Reduction Act Clearance Officer, U.S.
Customs and Border Protection, Office of Regulations and Rulings, 90 K
Street, NE., Washington DC 20229 or via email at [email protected]

[]Thank you for your interest in CBP. To complete this survey, you must be
18 years of age or older.
Only answer this question if the following conditions are met:
Answer was 'No' at question '2 [AGE]' (Are you 18 years of age or older?)

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017

MAX Survey - (Available for use 2)

Page 9 of 9

Submit your survey.
Thank you for completing this survey.

https://survey.max.gov/index.php/admin/printablesurvey/sa/index/surveyid/248182

1/18/2017