CBP Entrance Exam Preparation Material Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Entrance Exam Survey 1-18 Updates

CBP Entrance Exam Preparation Material Survey

OMB: 1651-0136

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(Available for use 3)
There are 23 questions in this survey

Entrance Exam Preparation Guide Survey
[]
OMB No. 1651-0136
Expiration: 11/30/2017

This survey seeks your views regarding CBP Officer test preparation
materials provided by Customs and Border Protection. We are interested in
your feedback regarding the usefulness and presentation of the test
preparation materials and specifically how effective the preparation manual
is in preparing you to successfully pass the CBP Officer Entrance Exam.
This survey will take 3 minutes to complete. All responses are anonymous.
Thank you in advance for your participation.

[]Are you 18 years of age or older?
Please choose only one of the following:

Yes
No

[]What is your level of interest in joining Customs and Border Protection?
Please choose only one of the following:

Very High
High
Neither High nor Low
Low
Very Low

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[]At the time you applied, did you know there would be an Entrance Exam for
this position?
Please choose only one of the following:

Yes
No
I don't remember

[]Overall, how long do you believe you have spent preparing for the Entrance
Exam?
Please choose only one of the following:

Less than 1 Hour
1-2 Hours
3-5 Hours
5-8 Hours
8 Hours or More

[]Have you used the CBP Officer Entrance Exam Preparation Guide provided
by Customs and Border Protection to prepare for the Entrance Exam?
Please choose only one of the following:

Yes
No

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[]Why did you choose to not use the preparation guide?
Only answer this question if the following conditions are met:
Answer was 'No' at question '6 [CBP4]' (Have you used the CBP Officer Entrance Exam Preparation Guide provided
by Customs and Border Protection to prepare for the Entrance Exam?)
Please write your answer here:

[]How easy was it to find the information that you were looking for in the
preparation guide?
Only answer this question if the following conditions are met:
Answer was 'Yes' at question '6 [CBP4]' (Have you used the CBP Officer Entrance Exam Preparation Guide
provided by Customs and Border Protection to prepare for the Entrance Exam?)
Please choose only one of the following:

Very Easy
Somewhat Easy
Neutral
Somewhat Difficult
Very Difficult

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[]What information were you looking for in the preparation guide?
Only answer this question if the following conditions are met:
Answer was 'Somewhat Difficult' or 'Very Difficult' at question '8 [CBPY6]' (How easy was it to find the information
that you were looking for in the preparation guide?)
Please write your answer here:

[]
Overall how effective was the preparation guide in preparing you for the
Entrance Exam?
Only answer this question if the following conditions are met:
Answer was 'Yes' at question '6 [CBP4]' (Have you used the CBP Officer Entrance Exam Preparation Guide
provided by Customs and Border Protection to prepare for the Entrance Exam?)
Please choose only one of the following:

Very Effective
Somewhat Effective
Neutral
Somewhat Ineffective
Very Ineffective

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[]
How effective were the explanations in the preparation manual in helping you
study for exam questions?
Only answer this question if the following conditions are met:
Answer was 'Yes' at question '6 [CBP4]' (Have you used the CBP Officer Entrance Exam Preparation Guide
provided by Customs and Border Protection to prepare for the Entrance Exam?)
Please choose only one of the following:

Very Effective
Somewhat Effective
Neutral
Somewhat Ineffective
Very Ineffective

[]
What is your impression of the pictures and graphics in the preparation
manual?
Only answer this question if the following conditions are met:
Answer was 'Yes' at question '6 [CBP4]' (Have you used the CBP Officer Entrance Exam Preparation Guide
provided by Customs and Border Protection to prepare for the Entrance Exam?)
Please choose only one of the following:

Very Favorable
Somewhat Favorable
Neutral
Somewhat Unfavorable
Very Unfavorable

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[]
Overall how would you rate your experience using the preparation manual?
Only answer this question if the following conditions are met:
Answer was 'Yes' at question '6 [CBP4]' (Have you used the CBP Officer Entrance Exam Preparation Guide
provided by Customs and Border Protection to prepare for the Entrance Exam?)
Please choose only one of the following:

Very Favorable
Somewhat Favorable
Neutral
Somewhat Unfavorable
Very Unfavorable

[]
What is your preferred format for study guide materials?
Please choose only one of the following:

Digital Downloadable Book
Printed Book
Interactive Online Study Guide
Interactive Smartphone Application
Other

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[]
Please use this area to enter any additional comments or suggestions
regarding the entrance exam preparation materials.
Please write your answer here:

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Demographic Questions
[]What is your gender?
Please choose only one of the following:

Male
Female
Prefer not to Specify

[]What is your age?
Please choose only one of the following:

18-21 years old
22-24 years old
25-27 years old
28-30 years old
30-40 years old
41 years or older

[]Are you of Hispanic, Latino, or Spanish origin?
Please choose only one of the following:

Yes
No

[]What is your race?
Please choose all that apply:

American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White

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[]What is the highest level of school you have completed?
Please choose only one of the following:

Some High School
High School Diploma
Some College, no degree
Associate Degree
Bachelor's Degree
Post-Bachelor's Education

[]What is your current employment status?
Please choose only one of the following:

Employed
Self Employed
Homemaker
Student
Military
Unemployed

[]
Paperwork Reduction Act Statement: An agency may not conduct or sponsor
an information collection and a person is not required to respond to this
information unless it displays a current valid OMB control number and an
expiration date. The control number for this collection is 1651-0136. This
collection is voluntary. The estimated average time to complete this
application is 3 minutes. If you have any comments regarding the burden
estimate you can write to Paperwork Reduction Act Clearance Officer, U.S.
Customs and Border Protection, Office of Regulations and Rulings, 90 K
Street, NE., Washington DC 20229 or via email at [email protected]

[]Thank you for your interest in CBP. To complete this survey, you must be
18 years of age or older.
Only answer this question if the following conditions are met:
Answer was 'No' at question '2 [AGEQ]' (Are you 18 years of age or older?)

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Submit your survey.
Thank you for completing this survey.

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File Titlehttps://survey.max.gov/index.php/admin/printablesurvey/sa/index
AuthorBEBG3II
File Modified2017-01-18
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